Method and apparatus enabling a calling telephone handset to choose a ringing indication(s) to be played and/or shown at a receiving telephone handset
    53.
    发明公开
    Method and apparatus enabling a calling telephone handset to choose a ringing indication(s) to be played and/or shown at a receiving telephone handset 审中-公开
    一种用于选择一个呼叫指示的方法和设备谁在接收电话播放和/或示出

    公开(公告)号:EP1117245A1

    公开(公告)日:2001-07-18

    申请号:EP00660233.8

    申请日:2000-12-18

    申请人: Nokia Corporation

    IPC分类号: H04M19/04 H04M3/42 H04Q11/04

    摘要: A telephone system includes a plurality of telephone terminals wherein a call that is placed from a calling telephone terminal to a receiving telephone terminal is announced by activating a standard ringing indication at the receiving telephone terminal. A data file is provided having a plurality of different ringing indications therein. These ringing indications include a plurality of sound information that are both different from each other and different from a standard ringing tone, and a plurality of different visual information. When a call is placed from a calling telephone terminal to a receiving telephone terminal, the user at the calling telephone terminal may optionally elect to announce the call at the receiving-telephone-terminal using ringing indication that is selected from the data-file, for example sound information that indicates the identity of the calling-users, and/or visual information that indicates the priority of the call.

    摘要翻译: 一种电话系统包括电话终端的多元性worin一个呼叫并从主叫电话终端到接收电话终端放置是通过激活在接收电话终端的标准振铃指示公布。 的数据文件,提供了具有不同的振铃指示的多元性在其中。 这些适应症包括振铃的声音信息从多个的确都来自不同的海誓山盟和标准铃声不同,不同的视觉信息的多个。 当一个呼叫从主叫电话终端放置到接收电话终端,在主叫电话终端的用户可任选地选地宣布在接收电话终端使用振铃指示呼叫并未被从数据文件中选择,用于 例如声音信息没有显示主叫用户的身份,和/或视觉信息没有显示该呼叫的优先级。

    TLELECOMMUNICATION SYSTEM
    55.
    发明公开
    TLELECOMMUNICATION SYSTEM 失效
    TELEKOMMUNIKATIONSSYSTEM

    公开(公告)号:EP0917368A4

    公开(公告)日:2001-03-07

    申请号:EP98907235

    申请日:1998-03-13

    申请人: SONY CORP

    IPC分类号: H04N7/18 H04Q11/04 H04M11/00

    摘要: An information signal is supplied to a host computer through a B-channel of ISDN from a terminal unit connected with the host computer. On a television monitor of the host computer, a shot image of a terminal unit and an indication of the terminal to which the shot image belongs are displayed. When anomaly is detected at another terminal unit, a connection request signal and an anomaly discrimination signal are supplied to the through a D-channel of ISDN. On the television monitor, the terminal at which anomaly is detected and the descriptions of the anomaly are displayed. A terminal unit connected with the host computer is switched through the B-channel to the terminal at which the anomaly is detected, automatically or in accordance with operation by a user. An information signal is transmitted to the host computer from the terminal unit at which the anomaly is detected. A shot image of the terminal unit at which the anomaly is detected, the identification of the terminal unit at which the anomaly is detected, and the descriptions of the anomaly are displayed. Thus, monitoring may be carried out by a single host computer using a plurality of terminal units.

    摘要翻译: 信息信号通过与主机连接的终端单元的ISDN信道通过B信道提供给主机。 在主计算机的电视监视器上,显示终端单元的拍摄图像和拍摄图像所属的终端的指示。 当在另一个终端单元处检测到异常时,连接请求信号和异常鉴别信号被提供给ISDN的通过D信道。 在电视监视器上,显示检测到异常的终端和异常的描述。 与主计算机连接的终端单元自动地或者根据用户的操作通过B信道切换到检测到异常的终端。 信息信号从检测到异常的终端单元发送到主机。 显示检测到异常的终端单元的拍摄图像,检测到异常的终端单元的标识以及异常的描述。 因此,监视可以由使用多个终端单元的单个主计算机来执行。

    Vorrichtung und Verfahren für die Fehlersuche in einer Telekommunikationsanlage
    59.
    发明公开
    Vorrichtung und Verfahren für die Fehlersuche in einer Telekommunikationsanlage 有权
    在einer Telekommunikationsanlage的Vorrichtung und Verfahrenfürdie Fehlersuche

    公开(公告)号:EP1059765A2

    公开(公告)日:2000-12-13

    申请号:EP00111632.6

    申请日:2000-05-31

    IPC分类号: H04L12/24

    摘要: Zur Erleichterung der Fehlersuche in einer Telekommunikationsanlage (1) wird vorgeschlagen, Verbindungsdaten der Telekommunikationsanlage (1) in der Weise zu erfassen und anzuzeigen, daß Verbindungsdaten, die zu einer gleichen Verbindung gehören, zu einem einheitlichen graphischen Symbol (13) zusammengefaßt werden und graphische Symbole, die zu Verbindungen eines gleichen Anschlußorgans der Telekommunikationsanlage gehören, in einer ersten örtlichen Beziehung zueinander, sowie Symbole, die zu zeitgleichen Verbindungen verschiedener Anschlußorgane gehören, in einer zweiten örtlichen Beziehung zueinander auf einer Anzeigefläche (5) dargestellt werden.

    摘要翻译: 显示装置将与特定连接相关联的数据组合成公共图形符号(5),并且以相互之间的第一位置关系显示与公共连接元件相关的符号(13)。 用于同时连接和不同连接元件的符号以彼此的第二位置关系表示。 还包括一种支持电信系统中故障定位的方法的独立权利要求。

    Method and system for establishing voice communications using a computer network
    60.
    发明公开
    Method and system for establishing voice communications using a computer network 失效
    使用计算机网络的方法和装置用于语音通信结构

    公开(公告)号:EP0740445A3

    公开(公告)日:2000-12-06

    申请号:EP96106098.5

    申请日:1996-04-18

    IPC分类号: H04L29/06

    摘要: A method and system (100) establishes voice communications between a computer operator (102) and an agent (104) of a business over a computer network, such as the Internet (108). Using an operator computer (106), the computer operator (102) views advertisements of the business' products or services on the Internet (108) via customized home pages (200). When the operator (102) wishes to order a product or ask additional questions about a product, the operator (102) activates a "call me" button (210). A return call screen (300) is then presented to the operator (102) with areas to insert a name (302), a telephone number (304) and a time to call (306). This information is packetized in a call request which is transmitted over the Internet (108) to a telephone switching system (112) associated with the business. The telephone switching system (112) subsequently dials the telephone number (304) at the time to call (306). When the operator (102) answers an operator telephone (120), the telephone switching system (112) connects the operator (102) with the agent (104) via an agent telephone (118). The telephone switching system (112) may be comprised of a telephone computer (114) and an automatic call distributor (116).