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    SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT
    1.
    发明申请
    SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT 有权

    公开(公告)号：US20250150532A1

    公开(公告)日：2025-05-08

    申请号：US19018399

    申请日：2025-01-13

    Applicant: GOOGLE LLC

    Inventor： Yoav Tzur ,  Yaniv Leviathan ,  Yossi Matias ,  Jan Jedrzejowicz

    IPC: H04M3/493 ,  G06F40/35 ,  G10L13/02 ,  G10L15/18 ,  G10L15/22 ,  H04M3/527

    Abstract: Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely.

    Example-based voice bot development techniques
    2.
    发明授权
    Example-based voice bot development techniques 有权

    公开(公告)号：US12283270B2

    公开(公告)日：2025-04-22

    申请号：US17541098

    申请日：2021-12-02

    Applicant: GOOGLE LLC

    Inventor： Asaf Aharoni ,  Yaniv Leviathan ,  Eyal Segalis ,  Gal Elidan ,  Sasha Goldshtein ,  Tomer Amiaz ,  Deborah Cohen

    IPC: G10L15/06 ,  G10L15/22 ,  G10L15/30 ,  H04L67/133 ,  H04L67/53 ,  H04M3/51

    Abstract: Implementations are directed to providing a voice bot development platform that enables a third-party developer to train a voice bot based on training instance(s). The training instance(s) can each include training input and training output. The training input can include a portion of a corresponding conversation and a prior context of the corresponding conversation. The training output can include a corresponding ground truth response to the portion of the corresponding conversation. Subsequent to training, the voice bot can be deployed for conducting conversations on behalf of a third-party. In some implementations, the voice bot is further trained based on a corresponding feature emphasis input that attentions the voice bot to a particular feature of the portion of the corresponding conversation. In some additional or alternative implementations, the voice bot is further trained to interact with third-party system(s) via remote procedure calls (RPCs).

    System(s) and method(s) for implementing a personalized chatbot
    3.
    发明授权
    System(s) and method(s) for implementing a personalized chatbot 有权

    公开(公告)号：US12225158B2

    公开(公告)日：2025-02-11

    申请号：US18082424

    申请日：2022-12-15

    Applicant: GOOGLE LLC

    Inventor： Yoav Tzur ,  Yaniv Leviathan ,  Yossi Matias ,  Jan Jedrzejowicz

    IPC: H04M1/64 ,  G06F40/35 ,  G10L13/02 ,  G10L15/18 ,  G10L15/22 ,  H04M3/493 ,  H04M3/527

    Abstract: Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely.

    Systems and methods for searching quotes of entities using a database
    4.
    发明授权
    Systems and methods for searching quotes of entities using a database 有权

    公开(公告)号：US11250052B1

    公开(公告)日：2022-02-15

    申请号：US16232930

    申请日：2018-12-26

    Applicant: Google LLC

    Inventor： Eyal Segalis ,  Gal Chechik ,  Yossi Matias ,  Yaniv Leviathan ,  Yoav Tzur

    IPC: G06F16/30 ,  G06F7/00 ,  G06F16/638

    Abstract: Systems and methods are provided for searching and identifying quotes in response to a query from a user. Consistent with certain embodiments, systems and methods are provided for identifying one or more subject entities associated with the query and for identifying, from a database or from search results obtained in response to the query, a set of quotes corresponding to the one or more subject entities. Further, systems and methods are provided for determining quote scores for the identified quotes based on at least one of the relationship of each quote to the one or more subject entities, the recency of each quote, and the popularity of each quote. Additionally, systems and methods are provided for organizing the identified quotes in a rank order based on the quote scores and selecting quotes based on the rank order or based on the quote scores. In addition, systems and methods are provided for transmitting information to display the selected quotes on a display device.

    Semi structured question answering system
    6.
    发明授权
    Semi structured question answering system 有权

    公开(公告)号：US10346485B1

    公开(公告)日：2019-07-09

    申请号：US15807514

    申请日：2017-11-08

    Applicant: GOOGLE LLC

    Inventor： Yaniv Leviathan ,  Eyal Segalis ,  Yoav Tzur ,  Gal Chechik

    IPC: G06F16/00 ,  G06F16/951 ,  G06F16/901

    Abstract: In one example embodiment, a computer system includes at least one processor and a memory storing a data graph and instructions. The instructions, when executed by the at least one processor, cause the system to generate a template sentence based on a fact including a first node, a second node and a string, wherein the first node and the second node exist in the data graph and the string represents a fact that is absent from the data graph, search the internet for a document including the template sentence, and upon determining the internet includes the document with the template sentence, infer the fact by generating a series of connections between nodes and edges of the data graph that together with the first node and the second node are configured to represent the fact, the series of connections defining a path, in the data graph, from the first node to the second node.

    Question and answer interface based on contextual information
    7.
    发明授权
    Question and answer interface based on contextual information 有权

    公开(公告)号：US10289729B2

    公开(公告)日：2019-05-14

    申请号：US15073082

    申请日：2016-03-17

    Applicant: Google LLC

    Inventor： Weizhao Wang ,  Monica Priya Garde ,  Justin Min ,  Jiarui Li ,  Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Matthew Streit Coursen

    IPC: G06F17/30 ,  G09B7/06

    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving data identifying contexts; selecting an initial set of questions based at least on the contexts; providing a respective representation of the questions of the initial set, for output; receiving data indicating a selection of a particular representation associated with a particular question of the initial set of questions; selecting a set of answers associated with the particular question; providing a respective representation of the answers of the set that are associated with the particular question, for output; receiving data indicating a selection of a particular representation associated with a particular answer of the set that are associated with the particular question; determining that an additional set of other questions is associated with the particular answer; and in response to the determining, providing a respective representation of the other questions of the additional set, for output.

    Semi-delegated calling by an automated assistant on behalf of human participant
    8.
    发明授权
    Semi-delegated calling by an automated assistant on behalf of human participant 有权

    公开(公告)号：US12080285B2

    公开(公告)日：2024-09-03

    申请号：US16973597

    申请日：2020-04-22

    Applicant: Google LLC

    Inventor： Yuval Baror ,  Yaniv Leviathan

    IPC: G10L15/22 ,  G06F3/0482 ,  G10L13/047 ,  H04L67/306 ,  H04M3/493

    CPC classification number: G10L15/22 ,  G06F3/0482 ,  G10L13/047 ,  H04L67/306 ,  H04M3/4936

    Abstract: Implementations are directed to using an automated assistant to initiate an assisted call on behalf of a given user. The assistant can, during the assisted call, receiving a request, from an additional user on the assisted call, for information that is not known to the assistant. In response, the assistant can render a prompt for the information and, while awaiting responsive input from the given user, continue the assisted call using already resolved value(s) for the assisted call. If responsive input is received within a threshold duration of time, synthesized speech, corresponding to the responsive input, is rendered as part of the assisted call. Implementations are additionally or alternatively directed to using the automated assistant to provide, during an ongoing call between a given user and an additional user, output that is based on a value requested by the additional user during the ongoing call.

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