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公开(公告)号：US06282268B1
公开(公告)日：2001-08-28
申请号：US08976201
申请日：1997-11-21
申请人： Jeremy Peter James Hughes , Brian Hulse , Robert Michael Jordan , Caroline Edith Maynard , John Brian Pickering , Andrew Ritchie
发明人： Jeremy Peter James Hughes , Brian Hulse , Robert Michael Jordan , Caroline Edith Maynard , John Brian Pickering , Andrew Ritchie
IPC分类号： H04M164
CPC分类号： H04M3/493 , H04M7/12 , H04M2201/40
摘要： A voice processing system comprising a digital trunk processor 135 and a system unit 145 incorporates a local voice recognition resource 185 provided on a digital signal processing board 180, and can access a remote voice recognition resource 320 in a server 300 via a local area network 250. The system provides a barge-in facility for the recognition resource on the remote server, whereby a prompt is played out to the user, and the incoming telephony signal is fed into a voice activity detector on the digital trunk processor. Responsive to a detection of incoming voice activity, the outgoing prompt is terminated, and the incoming data is transferred over the local area network to the remote server for recognition.
摘要翻译： 包括数字中继处理器135和系统单元145的语音处理系统包括设置在数字信号处理板180上的本地语音识别资源185，并且可以经由局域网250访问服务器300中的远程语音识别资源320 该系统为远程服务器上的识别资源提供了一个插入设备，从而向用户发出提示，并将输入的电话信号馈送到数字中继线处理器上的语音活动检测器。 响应于进入语音活动的检测，终止提示，并将传入的数据通过局域网传输到远程服务器进行识别。
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公开(公告)号：US06453020B1
公开(公告)日：2002-09-17
申请号：US09027698
申请日：1998-02-23
申请人： Jeremy Peter James Hughes , Brian Hulse , Caroline Edith Maynard , John Brian Pickering , Hoyt McClure Stewart , Mark George Stewart Reid Thomas
发明人： Jeremy Peter James Hughes , Brian Hulse , Caroline Edith Maynard , John Brian Pickering , Hoyt McClure Stewart , Mark George Stewart Reid Thomas
IPC分类号： H04M164
CPC分类号： H04M3/493 , H04M2201/40
摘要： A voice processing system comprising a digital trunk processor 135 and a system unit 145 incorporates a local voice recognition resource 185 provided on a digital signal processing board 180, and can access a remote voice recognition resource 320 in a server 300 via a local area network 250. The system provides a barge-in facility for the recognition resource on the remote server, whereby a prompt is played out to the user, and the incoming telephony signal is fed into a voice activity detector on the digital trunk processor. Responsive to a detection of incoming voice activity, the outgoing prompt is terminated, and the incoming data is transferred over the local area network to the remote server for recognition.
摘要翻译： 包括数字中继处理器135和系统单元145的语音处理系统包括设置在数字信号处理板180上的本地语音识别资源185，并且可以经由局域网250访问服务器300中的远程语音识别资源320 该系统为远程服务器上的识别资源提供了一个插入设备，从而向用户发出提示，并将输入的电话信号馈送到数字中继线处理器上的语音活动检测器。 响应于进入语音活动的检测，终止提示，并将传入的数据通过局域网传输到远程服务器进行识别。
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公开(公告)号：US5878117A
公开(公告)日：1999-03-02
申请号：US872703
申请日：1997-06-11
IPC分类号： G06F3/16 , G06F13/00 , H04M3/00 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/527 , H04M7/00 , H04Q3/00 , H04Q3/545 , H04M1/64
CPC分类号： H04M3/51 , H04M3/493 , H04M3/4938 , H04Q3/0029 , H04Q3/54566 , H04M2201/40 , H04M2201/60 , H04M7/006
摘要： A method and system for processing a telephone call in a distributed system comprising a voice response unit and a resource server connected by a local area network; wherein the voice response unit utilizes one or more digital trunks, each of the trunks having a plurality of telephone lines, and wherein the resource server includes a voice recognition system. The method and system comprise demultiplexing an incoming signal, aggregating the incoming telephone signal into a succession of voice data packets, transmitting the packets over the local area network, performing a voice recognition function on the succession of packets, and transmitting the recognized text over the local area network.
摘要翻译： 一种在分布式系统中处理电话呼叫的方法和系统，包括语音应答单元和由局域网连接的资源服务器; 其中所述语音响应单元利用一个或多个数字中继线，每个所述中继线具有多条电话线，并且其中所述资源服务器包括语音识别系统。 所述方法和系统包括对输入信号进行解复用，将输入的电话信号聚合成一连串语音数据分组，通过局域网传输分组，对一系列分组执行语音识别功能，并通过 局域网。
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公开(公告)号：US5668854A
公开(公告)日：1997-09-16
申请号：US539983
申请日：1995-10-06
IPC分类号： G06F3/16 , G06F13/00 , H04M3/00 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/527 , H04M7/00 , H04Q3/00 , H04Q3/545 , H04M1/64 , H04M3/42
CPC分类号： H04M3/51 , H04M3/493 , H04M3/4938 , H04Q3/0029 , H04Q3/54566 , H04M2201/40 , H04M2201/60 , H04M7/006
摘要： A first computer workstation 10 includes a voice response unit for interfacing to a telephone network. The first computer workstation is attached by a communications link 18 to a second computer workstation 20, which includes a server to perform a particular voice processing function, such as text to speech, voice recognition, FAX-back, and so on. For inbound applications the first computer workstation forwards the incoming signal over the communications link to the server on the second computer workstation for real-time processing, whilst for outbound applications, the reverse process occurs.
摘要翻译： 第一计算机工作站10包括用于与电话网络接口的语音响应单元。 第一计算机工作站通过通信链路18连接到第二计算机工作站20，第二计算机工作站20包括用于执行特定语音处理功能的服务器，例如文本到语音，语音识别，传真回传等。 对于入站应用程序，第一台计算机工作站通过通信链路将输入信号转发到第二台计算机工作站上的服务器进行实时处理，而对于出站应用程序，则会发生相反的过程。
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公开(公告)号：US08468266B2
公开(公告)日：2013-06-18
申请号：US13560629
申请日：2012-07-27
申请人： Jose Emir Garza , Stephen James Hobson , John Brian Pickering , Timothy Vincent Pickrell , Steven Powell
发明人： Jose Emir Garza , Stephen James Hobson , John Brian Pickering , Timothy Vincent Pickrell , Steven Powell
IPC分类号： G06F15/16
CPC分类号： G06F15/16 , G06Q10/107
摘要： A system, method, apparatus, and computer program product uses a plurality of message transmitters to achieve high availability message transmission. The plurality of message transmitters are each operable to transmit a message to a subscriber. In accordance with a determination, for example, of the value of the connections, the message is copied and transmitted to the plurality of the message transmitters so that at least one of the plurality of message transmitters transmits the copy to the subscriber. The at least one message transmitter may be selected by analyzing the message and determining an associated rule based on characteristics of the message.
摘要翻译： 系统，方法，装置和计算机程序产品使用多个消息发送器来实现高可用性消息传输。 多个消息发送器各自可操作以向订户发送消息。 根据例如连接值的确定，将消息复制并发送到多个消息发送器，使得多个消息发送器中的至少一个将该副本发送给用户。 可以通过分析消息并基于消息的特性来确定相关联的规则来选择该至少一个消息发送器。
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6.发明申请公开(公告)号：US20090111490A1
公开(公告)日：2009-04-30
申请号：US11930266
申请日：2007-10-31
IPC分类号： H04Q7/20
CPC分类号： H04M1/72552 , G06Q10/107
摘要： A method and system for processing a fixed format short message service (SMS) text message for alerting a user of a mobile phone to significant information in the message received by the mobile phone. Program code stored in memory on the mobile phone executes the method on a processor. A value of each preset variable of at least two preset variables is retrieved from the memory on the mobile phone. The mobile phone receives the message from a sender. The message is ascertained to be significant by ascertaining that the received message passes at least one test. Each test utilizes at least one aspect of the received message and the retrieved value of at least one preset variable. Responsive to the ascertaining, default handset settings of the mobile phone are overridden and the user is alerted by an audio tone or vibration that the received message is significant.
摘要翻译： 一种用于处理固定格式短消息服务（SMS）文本消息的方法和系统，用于向移动电话的用户通知移动电话接收的消息中的重要信息。 存储在移动电话的存储器中的程序代码在处理器上执行该方法。 从移动电话上的存储器检索至少两个预设变量的每个预设变量的值。 移动电话从发送者接收消息。 通过确定所接收的消息通过至少一个测试来确定该消息是重要的。 每个测试利用接收到的消息的至少一个方面和至少一个预设变量的检索值。 响应于确定，手机的默认手机设置被覆盖，并且用户被收到的消息有重要的音频音或振动警报。
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公开(公告)号：US20080273674A1
公开(公告)日：2008-11-06
申请号：US12173260
申请日：2008-07-15
IPC分类号： H04M1/64
CPC分类号： G10L15/22 , G10L15/222
摘要： A method and apparatus for generating appropriate confirmatory prompts in a speech-enabled, interactive computer system. The method can be incorporated in an interactive voice response system that includes receiving an input audio stream over a voice channel from a users, performing keyword recognition on received input audio as subsequent input audio is being received, and prompting the user with an acknowledgement of the keyword or keywords as subsequent input audio is being received. In another aspect of the method, the volume of the speech input can be continuously monitored. In a further aspect of the method, recognition results and associated confidence values can be combined to select different confirmatory prompts, and the volume is tailored to be the same as, louder than or quieter than the volume of the speech input, so that different types of confirmation can be automatically generated to produce a natural speech-enabled interface.
摘要翻译： 一种用于在具有语音功能的交互式计算机系统中产生适当的确认提示的方法和装置。 该方法可以并入交互式语音响应系统中，该系统包括通过来自用户的语音信道接收输入音频流，对接收到的输入音频执行关键字识别，随后接收输入音频，并且提示用户确认 正在接收随后的输入音频的关键字或关键字。 在该方法的另一方面，可以连续地监视语音输入的音量。 在该方法的另一方面，可以组合识别结果和相关联的置信度值以选择不同的确认提示，并且将体积定制为与语音输入的音量相比或更安静，使得不同的类型 可以自动生成确认，以产生自然语音使能的界面。
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8.发明申请公开(公告)号：US20120004912A1
公开(公告)日：2012-01-05
申请号：US13205775
申请日：2011-08-09
申请人： John Doyle , John Brian Pickering
发明人： John Doyle , John Brian Pickering
IPC分类号： G10L15/00
摘要： A method and system for using input signal quality in an automatic speech recognition system. The method includes measuring the quality of an input signal into a speech recognition system and varying a rejection threshold of the speech recognition system at runtime in dependence on the measurement of the input signal quality. If the measurement of the input signal quality is low, the rejection threshold is reduced and, if the measurement of the input signal quality is high, the rejection threshold is increased. The measurement of the input signal quality may be based on one or more of the measurements of signal-to-noise ratio, loudness, including clipping, and speech signal duration.
摘要翻译： 一种在自动语音识别系统中使用输入信号质量的方法和系统。 该方法包括测量输入信号到语音识别系统的质量，并根据输入信号质量的测量在运行时改变语音识别系统的拒绝阈值。 如果输入信号质量的测量值低，则拒绝阈值降低，如果输入信号质量的测量值高，则抑制阈值增加。 输入信号质量的测量可以基于信噪比，响度，包括限幅和语音信号持续时间的一个或多个测量。
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公开(公告)号：US07983701B2
公开(公告)日：2011-07-19
申请号：US11933460
申请日：2007-11-01
IPC分类号： H04W4/00
CPC分类号： H04M1/72552 , H04W4/14
摘要： A method and system for processing a free format short message service (SMS) text message for alerting a mobile phone's user to significant information in the message received by the mobile phone from a sender. Program code stored in memory on the mobile phone executes the method on a processor. A theme, a rheme, at least one structural component, and a sentence type of the normalized message are generated from which a FEATURE FACTOR priority is determined. Semantic content of the normalized message is determined from which an EMOTIONAL FACTOR priority is determined. A TOTAL PRIORITY computed as a sum of the FEATURE FACTOR priority and the EMOTIONAL FACTOR priority is determined to exceed a predetermined threshold, from which it is determined that the received message is significant, which triggers overriding default handset settings of the mobile phone and alerting the user that the received message is significant.
摘要翻译： 一种用于处理用于向移动电话的用户发送由移动电话从发送者接收的消息中的重要信息的自由格式短消息服务（SMS）文本消息的方法和系统。 存储在移动电话的存储器中的程序代码在处理器上执行该方法。 生成主题，主题，至少一个结构组件和归一化消息的句子类型，从中确定特征因子优先级。 确定归一化消息的语义内容，从哪个确定EMOTIONAL FACTOR优先级。 被计算为FEATURE FACTOR优先级和EMOTIONAL FACTOR优先级的总和的总计优先级被确定为超过预定阈值，从该阈值确定接收到的消息是重要的，这触发覆盖移动电话的默认手机设置，并且提醒 用户接收到的消息是重要的。
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公开(公告)号：US06496799B1
公开(公告)日：2002-12-17
申请号：US09592798
申请日：2000-06-13
申请人： John Brian Pickering
发明人： John Brian Pickering
IPC分类号： G01L1526
CPC分类号： G10L15/04 , G10L15/1815
摘要： A voice processing system receives spoken input from a user, which is subjected to speech recognition to convert the spoken input into a text equivalent. The semantic and/or prosodic properties of the spoken input are then analysed, and based on the results of this analysis, it is determined whether or not the user input has effectively completed. Thus for example if a semantic analysis indicates that the user is no longer saying anything useful, then the system may decide to interrupt the user and play a further prompt to him or her, clarifying what extra input is required.
摘要翻译： 语音处理系统接收来自用户的语音输入，该用户经受语音识别以将口头输入转换为文本等价物。 然后分析口头输入的语义和/或韵律属性，并且基于该分析的结果，确定用户输入是否有效地完成。 因此，例如，如果语义分析指示用户不再说任何有用的东西，则系统可以决定中断用户并向他或她再次提示，澄清需要什么额外的输入。
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