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公开(公告)号:US11949758B2
公开(公告)日:2024-04-02
申请号:US18089827
申请日:2022-12-28
Applicant: Theatro Labs, Inc.
Inventor: Guy R. Van Buskirk , Steven Paul Russell , Ravi Shankar Kumar
IPC: H04L67/60 , G06Q30/00 , H04L65/1066 , H04L67/564 , H04L67/63 , H04W84/18
CPC classification number: H04L67/60 , G06Q30/00 , H04L65/1066 , H04L67/564 , H04L67/63 , H04W84/18
Abstract: In a method of query derivation in an observation platform a signal from a first communication device is received at a second communication device that is associated with a computer system. The computer system is associated with an organization and a first characteristic of the signal corresponds to an audible source. The signal is parsed, by the computer system according to a policy, to determine metadata associated with the signal, wherein the first communication device is operated by a user and wherein the policy dictates rules for use of the metadata. The computer system determines a prior user history of the user. The computer system converts the audible source of the signal to text or machine understandable language. The computer system derives a query related to the organization based on at least one of the prior user history, the metadata, and the text or machine understandable language.
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公开(公告)号:US11907884B2
公开(公告)日:2024-02-20
申请号:US18122265
申请日:2023-03-16
Applicant: Theatro Labs, Inc.
Inventor: Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
IPC: G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02
CPC classification number: G06Q10/06398 , H04L12/4625 , H04L51/18 , H04L67/02 , H04L67/12 , H04L67/306 , H04L67/535
Abstract: In a method of moderating action requests and structured communications within an observation platform, in response to a request interaction a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the context and status analyses.
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公开(公告)号:US11900303B2
公开(公告)日:2024-02-13
申请号:US18089939
申请日:2022-12-28
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Christopher N. Todd , Ravi Shankar Kumar , Kathryn Payne Torrence Shae , Jesse Alan Montgomery
IPC: G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02 , G06Q10/087 , G06Q10/067 , G06Q10/101 , G06Q30/0601
CPC classification number: G06Q10/06398 , G06Q10/067 , G06Q10/087 , G06Q10/101 , H04L12/4625 , H04L51/18 , H04L67/02 , H04L67/12 , H04L67/306 , H04L67/535 , G06Q30/0601 , G06Q30/0635
Abstract: In a method of observation platform collaboration integration, a collaboration application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the collaboration application within the observation platform. An automation software component is sent from the collaboration application for resident installation at an external collaboration application which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the collaboration application. The collaboration application is communicatively coupled, via the cloud-based gateway, with the external collaboration application. User information and task information are synchronized between the collaboration application and the external collaboration application. At least a portion of the user information received from the external collaboration application is provided by the automation software component.
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公开(公告)号:US20230196254A1
公开(公告)日:2023-06-22
申请号:US18089893
申请日:2022-12-28
Applicant: Theatro Labs, Inc.
Inventor: Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Kathryn Payne Torrence Shae , Jesse Alan Montgomery
IPC: G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02 , H04W4/90 , G06Q30/0601 , G06Q10/087
CPC classification number: G06Q10/06398 , H04L67/12 , H04L67/306 , H04L12/4625 , H04L51/18 , H04L67/535 , H04L67/02 , H04W4/90 , G06Q30/0601 , G06Q10/087 , G06Q30/0635
Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. A communicative connection is established, via a gateway of the cloud services platform, between the emergency management and response application and a system external to the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform. The emergency management information includes at least one of an alert related to the emergency and instructions related to the emergency.
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公开(公告)号:US11605043B2
公开(公告)日:2023-03-14
申请号:US17371448
申请日:2021-07-09
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Christopher N. Todd , Ravi Shankar Kumar , Kathryn Payne Torrence Shae , Jesse Alan Montgomery
IPC: G06Q10/06 , G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02 , G06Q10/087 , G06Q30/0601
Abstract: In a method of observation platform buy-online-pickup-in-store (BOPIS) integration, a BOPIS application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the BOPIS application within the observation platform. An automation software component is sent from the BOPIS application for resident installation at an external retailer system which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the BOPIS application. A message regarding a BOPIS order populated in the external retailer system is received at the BOPIS application from the external retailer system. The observation platform sends, to a device of a user of the observation platform, a task request to perform a task related to the message.
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公开(公告)号:US20220210209A1
公开(公告)日:2022-06-30
申请号:US17698325
申请日:2022-03-18
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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公开(公告)号:US20240177099A1
公开(公告)日:2024-05-30
申请号:US18437495
申请日:2024-02-09
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Christopher N. Todd , Ravi Shankar Kumar , Amy Sue Bakos , Kathryn Payne Torrence Shae
IPC: G06Q10/0639 , G06Q10/067 , G06Q10/087 , G06Q10/101 , G06Q30/0601 , H04L12/46 , H04L51/18 , H04L67/02 , H04L67/12 , H04L67/306 , H04L67/50
CPC classification number: G06Q10/06398 , G06Q10/067 , G06Q10/087 , G06Q10/101 , H04L12/4625 , H04L51/18 , H04L67/02 , H04L67/12 , H04L67/306 , H04L67/535 , G06Q30/0601 , G06Q30/0635
Abstract: In a method of observation platform collaboration integration, a collaboration application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the collaboration application within the observation platform. An automation software component is sent from the collaboration application for resident installation at an external collaboration application which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the collaboration application. The collaboration application is communicatively coupled, via the cloud-based gateway, with the external collaboration application. User information and task information are synchronized between the collaboration application and the external collaboration application. At least a portion of the user information received from the external collaboration application is provided by the automation software component.
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公开(公告)号:US11683357B2
公开(公告)日:2023-06-20
申请号:US17698325
申请日:2022-03-18
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
CPC classification number: H04L65/611 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02 , H04W4/029
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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公开(公告)号:US11563826B2
公开(公告)日:2023-01-24
申请号:US17332850
申请日:2021-05-27
Applicant: Theatro Labs, Inc.
Inventor: Guy R. Van Buskirk , Steven Paul Russell , Ravi Shankar Kumar
IPC: H04L67/60 , H04L65/1066 , G06Q30/00 , H04L67/564 , H04L67/63 , H04W84/18
Abstract: A first communication, received from a first communication device operated by a first user, is parsed according to a policy to determine associated metadata comprising a first set of attributes. The policy dictates rules for use of the metadata. The first set of attributes is compared to attributes of a plurality of communication devices. Based on the comparing, at least one recipient communication device for the first communication is identified from the plurality of communication devices, wherein at least one of the first set of attributes matches at least one of the attributes of the plurality of communication devices. Based on the policy and the metadata, at least one of a feature available to the at least one identified recipient communication device and behavior of the at least one identified recipient communication device as perceived by a particular user associated with the at least one recipient communication device is determined.
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公开(公告)号:US20210006610A1
公开(公告)日:2021-01-07
申请号:US17026535
申请日:2020-09-21
Applicant: Theatro Labs, Inc.
Inventor: Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
Abstract: Methods and systems for managing and distributing content and aggregation of data in a plurality of observation platforms are disclosed. A message is generated with content at a content distribution manager. A delivery of the message is scheduled and a plurality of specified devices are specified for delivery in a plurality of observation platforms at a designated time and/or location(s) via the content distribution manager, wherein the plurality of observation platforms are capable of receiving a signal from a first mobile device with a first characteristic that corresponds to an audible source and a second characteristic that corresponds to information indicative of a geographic position of the first mobile device and relaying the signal to a destination based on the first characteristic and/or the second characteristic. The message is delivered to the plurality of observation platforms which relays the message to the plurality of specified devices at the designated time.
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