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    Content tracking for movie segment bookmarks
    7.
    发明申请
    Content tracking for movie segment bookmarks 有权
    电影片段书签的内容跟踪

    公开(公告)号：US20070154190A1

    公开(公告)日：2007-07-05

    申请号：US11713115

    申请日：2007-02-28

    申请人： Thomas Gilley ,  Eric Hoffert ,  Brenda Pomerance ,  Razvan Pop

    发明人： Thomas Gilley ,  Eric Hoffert ,  Brenda Pomerance ,  Razvan Pop

    IPC分类号： H04N5/00

    CPC分类号： H04N7/173 ,  G06F16/78 ,  G06F16/7844 ,  G11B27/034 ,  G11B2220/2562 ,  H04N21/2547 ,  H04N21/25866 ,  H04N21/262 ,  H04N21/2743 ,  H04N21/4786 ,  H04N21/4788 ,  H04N21/812 ,  H04N21/8355 ,  H04N21/8455

    摘要： Several ways are provided for a viewer of a movie to create a deep tag, that is, a bookmark for a segment of the movie. The deep tag can be associated with descriptive text and sent to an address provided by the viewer, either an e-mail address or an instant messaging address. Additionally, before the deep tag is created, it can be checked whether the content owner of the movie is known. If known, the content owner's rules, if any, regarding deep tagging are followed. If unknown, a set of registered content owners can be alerted of the presence of new content. When ownership of the new content is established, the already-created deep tags can be updated in accordance with the content owner's rules, if any, regarding deep tagging.

    摘要翻译： 为电影观众提供了几种方式来创建一个深层标签，也就是电影片段的书签。 深层标签可以与描述性文本相关联，并发送到查看者提供的地址，电子邮件地址或即时消息地址。 此外，在创建深层标签之前，可以检查电影的内容所有者是否已知。 如果知道，则遵循关于深度标记的内容所有者规则（如果有的话）。 如果未知，一组注册的内容所有者可以被警告新内容的存在。 当建立新内容的所有权时，已经创建的深层标签可以根据内容所有者的规则（如果有的话）更新，涉及深层标记。

    Electrical monitoring and control system
    8.
    发明申请
    Electrical monitoring and control system 失效
    电气监控系统

    公开(公告)号：US20090222142A1

    公开(公告)日：2009-09-03

    申请号：US12380460

    申请日：2009-02-27

    申请人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    发明人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    IPC分类号： G05B15/02 ,  G05B15/00

    CPC分类号： G05B15/02 ,  G05B2219/2642

    摘要： A system for monitoring and controlling the electrical infrastructure of a building includes at least one sensor for sensing an operating characteristic in the building, and a processor for receiving information from the at least one sensor and predicting a future operating characteristic.

    摘要翻译： 用于监测和控制建筑物的电气基础设施的系统包括用于感测建筑物中的操作特性的至少一个传感器，以及用于从所述至少一个传感器接收信息并预测未来工作特性的处理器。

    Authenticating access to confidential information by unregistered requestor
    9.
    发明申请
    Authenticating access to confidential information by unregistered requestor 审中-公开
    验证未注册请求者访问机密信息

    公开(公告)号：US20160352725A1

    公开(公告)日：2016-12-01

    申请号：US15232228

    申请日：2016-08-09

    申请人： Aric Sean Kupper ,  Brenda Pomerance

    发明人： Aric Sean Kupper ,  Brenda Pomerance

    IPC分类号： H04L29/06 ,  H04W12/06 ,  H04W12/02 ,  H04L9/32

    CPC分类号： H04L63/0853 ,  G06F21/31 ,  G06F21/6245 ,  G06F2221/2111 ,  G16H10/60 ,  H04L9/3271 ,  H04L63/08 ,  H04L63/102 ,  H04L67/10 ,  H04L67/306 ,  H04W4/90 ,  H04W12/02 ,  H04W12/06

    摘要： An unregistered requestor requests access to confidential information of an individual stored at a computer. In one embodiment, the requestor is authenticated by the computer using at least two authentication tests. When the requestor is authenticated, the computer determines access permission for the requestor based on information provided from the requestor, and provides, to the requestor, access to the confidential information of the individual based on the access permission. In another embodiment, the computer presents a series of challenges to the requestor, and if any of the challenges is passed, access is granted.

    摘要翻译： 未注册的请求者请求访问存储在计算机中的个人的机密信息。 在一个实施例中，请求者由计算机使用至少两个认证测试来认证。 当请求者被认证时，计算机基于从请求者提供的信息来确定请求者的访问权限，并且根据访问许可向请求者提供对个人机密信息的访问。 在另一个实施例中，计算机向请求者提出一系列挑战，并且如果通过了任何挑战，则允许访问。

    Automated complaint resolution system
    10.
    发明授权
    Automated complaint resolution system 失效
    自动投诉解决系统

    公开(公告)号：US07343295B2

    公开(公告)日：2008-03-11

    申请号：US09793687

    申请日：2001-02-26

    申请人： Brenda Pomerance

    发明人： Brenda Pomerance

    IPC分类号： G06Q99/00 ,  H04K1/00

    CPC分类号： G06Q10/10 ,  G06Q50/182 ,  G06Q50/188

    摘要： A complaint resolution system, also referred to as a disputes system, enables registered consumers to file a complaint against a merchant. During complaint preparation, the disputes system advises the consumer of relevant cases and other information, allows the consumer to vent their emotions, and prepares a well-formed complaint on behalf of the consumer. After the consumer approves filing of the complaint, the complaint is compared with the merchant's stored business rules. If the merchant's solution for the problem and the consumer's desired solution match, then the disputes system automatically forms an agreement. The disputes system monitors compliance with the agreement by the merchant and consumer. If the merchant has specified a business rule for the problem, but the merchant's solution for the problem and the consumer's desired solution differ, then the disputes system initiates automated mediation, automatically preparing an Answer comprising the solution from the merchant's business rule as the merchant's starting negotiating position. If the merchant has not specified a business rule for the consumer's problem, then the disputes system initiates automated mediation, asking the merchant for his or her Answer to the consumer's complaint. During processing of the consumer's complaint, the disputes system maintains and updates a detailed case record. At the conclusion of the case, the disputes system automatically prepares an anonymized case summary, and adds the anonymized case summary to a database of anonymized case summaries.

    摘要翻译： 投诉解决系统（也称为争议系统）使注册消费者能够向商户提出投诉。 在投诉准备期间，争议系统向消费者提供相关案件和其他信息，让消费者发泄情绪，并代表消费者准备良好的投诉。 在消费者批准提交投诉后，投诉将与商家存储的商业规则进行比较。 如果商家解决问题和消费者所期望的解决方案相匹配，则争议系统自动形成协议。 争议系统监测商家和消费者遵守协议。 如果商家为问题指定了业务规则，但商家解决问题的方案和消费者所期望的解决方案不同，则争议系统启动自动中介，自动准备答案，包括商家业务规则中的解决方案，作为商家的开始 谈判地位 如果商人没有为消费者的问题规定商业规则，则争议系统会启动自动调解，向商家询问他/她对消费者投诉的答复。 在处理消费者投诉期间，争议系统维护和更新详细的病例记录。 在案件结束时，争议系统自动准备匿名的案例摘要，并将匿名的案例摘要添加到匿名案例摘要的数据库中。