System and method of providing a spoken dialog interface to a website
    12.
    发明授权
    System and method of providing a spoken dialog interface to a website 有权
    向网站提供口语对话界面的系统和方法

    公开(公告)号:US08949132B2

    公开(公告)日:2015-02-03

    申请号:US14224644

    申请日:2014-03-25

    Abstract: Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.

    Abstract translation: 公开了一种从网站数据训练口语对话服务组件的方法。 口语对话服务组件通常包括自动语音识别模块,语言理解模块,对话管理模块,语言生成模块和文本到语音模块。 该方法包括基于术语密度选择网站内的锚文本,基于显着词的百分比将总计文本加权到总词,并将加权的锚文本加入到现场语音对话界面中,权重确定并入级别 进入现场对话界面。

    SYSTEM AND METHOD FOR GENERATING CUSTOMIZED TEXT-TO-SPEECH VOICES
    13.
    发明申请
    SYSTEM AND METHOD FOR GENERATING CUSTOMIZED TEXT-TO-SPEECH VOICES 有权
    用于生成定制的文本到语音的系统和方法

    公开(公告)号:US20140188480A1

    公开(公告)日:2014-07-03

    申请号:US14196578

    申请日:2014-03-04

    Abstract: A system and method are disclosed for generating customized text-to-speech voices for a particular application. The method comprises generating a custom text-to-speech voice by selecting a voice for generating a custom text-to-speech voice associated with a domain, collecting text data associated with the domain from a pre-existing text data source and using the collected text data, generating an in-domain inventory of synthesis speech units by selecting speech units appropriate to the domain via a search of a pre-existing inventory of synthesis speech units, or by recording the minimal inventory for a selected level of synthesis quality. The text-to-speech custom voice for the domain is generated utilizing the in-domain inventory of synthesis speech units. Active learning techniques may also be employed to identify problem phrases wherein only a few minutes of recorded data is necessary to deliver a high quality TTS custom voice.

    Abstract translation: 公开了用于为特定应用产生定制的文本到语音语音的系统和方法。 该方法包括通过选择用于生成与域相关联的自定义文本到语音语音的语音来生成自定义文本到语音语音,从预先存在的文本数据源收集与域相关联的文本数据,并使用收集的 文本数据,通过搜索合成语音单元的预先存在的库存来选择适合于该域的语音单元,或者通过记录所选合成质量水平的最小库存来生成合成语音单元的域内库存。 使用合成语音单元的域内库存来生成域的文本到语音定制语音。 还可以使用主动学习技术来识别问题短语,其中只需要几分钟的记录数据来传送高质量的TTS定制语音。

    System and Method of Providing a Spoken Dialog Interface to a Website
    15.
    发明申请
    System and Method of Providing a Spoken Dialog Interface to a Website 有权
    向网站提供口语对话界面的系统和方法

    公开(公告)号:US20140207462A1

    公开(公告)日:2014-07-24

    申请号:US14224644

    申请日:2014-03-25

    Abstract: Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.

    Abstract translation: 公开了一种从网站数据训练口语对话服务组件的方法。 口语对话服务组件通常包括自动语音识别模块,语言理解模块,对话管理模块,语言生成模块和文本到语音模块。 该方法包括基于术语密度选择网站内的锚文本,基于显着词的百分比将总计文本加权到总词,并将加权的锚文本加入到现场语音对话界面中,权重确定并入级别 进入现场对话界面。

    System and method of providing a spoken dialog interface to a website
    16.
    发明授权
    System and method of providing a spoken dialog interface to a website 有权
    向网站提供口语对话界面的系统和方法

    公开(公告)号:US08688456B2

    公开(公告)日:2014-04-01

    申请号:US13891447

    申请日:2013-05-10

    Abstract: Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.

    Abstract translation: 公开了一种从网站数据训练口语对话服务组件的方法。 口语对话服务组件通常包括自动语音识别模块,语言理解模块,对话管理模块,语言生成模块和文本到语音模块。 该方法包括基于术语密度选择网站内的锚文本,基于显着词的百分比将总计文本加权到总词,并将加权的锚文本加入到现场语音对话界面中,权重确定并入级别 进入现场对话界面。

    Method and apparatus for building sales tools by mining data from websites

    公开(公告)号:US08560518B2

    公开(公告)日:2013-10-15

    申请号:US13690444

    申请日:2012-11-30

    CPC classification number: G06F17/2235 G06Q30/02 G06Q30/06

    Abstract: A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information.

    Method and Apparatus for Building Sales Tools by Mining Data from Websites
    18.
    发明申请
    Method and Apparatus for Building Sales Tools by Mining Data from Websites 失效
    通过网站挖掘数据构建销售工具的方法和装置

    公开(公告)号:US20130159828A1

    公开(公告)日:2013-06-20

    申请号:US13690444

    申请日:2012-11-30

    CPC classification number: G06F17/2235 G06Q30/02 G06Q30/06

    Abstract: A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information.

    Abstract translation: 公开了一种网站挖掘工具,其提取例如公司网站的信息,并将所提取的信息呈现在图形用户界面(GUI)中。 在一个实施例中,来自网站的网页被存储在例如计算机存储器中,并且识别网页的结构。 然后根据该结构提取多个信息块,并将类别分配给每个信息块。 然后,作为这些类别的函数,将信息块中的元素显示为例如销售人员。 在另一个实施例中,文档对象建模解析用于识别网页的结构。 在另一个实施例中,支持向量机用于对每个信息块进行分类。

    Method and apparatus for responding to an inquiry
    19.
    发明授权
    Method and apparatus for responding to an inquiry 有权
    响应查询的方法和装置

    公开(公告)号:US08719010B2

    公开(公告)日:2014-05-06

    申请号:US13782616

    申请日:2013-03-01

    Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

    Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询,分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此,必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的,而在更多的情况下,确定他们对应的答案是否对询问作出回应将不会有用。

    Method and apparatus for automatically building conversational systems
    20.
    发明授权
    Method and apparatus for automatically building conversational systems 有权
    自动构建对话系统的方法和装置

    公开(公告)号:US08718242B2

    公开(公告)日:2014-05-06

    申请号:US13914974

    申请日:2013-06-11

    Abstract: A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.

    Abstract translation: 系统和方法为世界各地的Web内容提供了一种自然语言界面。 提前或动态地,使用解析算法解析网页内容。 使用电话接口的人可以提供语音信息,其被转换成文本并用于自动填写网页表单上的输入字段。 然后将表单提交到数据库搜索,并生成响应。 包含在响应网页上的信息被提取并经由文本到语音引擎转换成语音,并传达给该人。

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