Artificial intelligence for social media
    11.
    发明授权
    Artificial intelligence for social media 有权
    人工智能社交媒体

    公开(公告)号:US08249996B1

    公开(公告)日:2012-08-21

    申请号:US12708406

    申请日:2010-02-18

    CPC classification number: G06Q10/06 G06Q10/10

    Abstract: Apparatus and methods for evaluating the likelihood that a candidate will match an employment requirement. The apparatus and methods may be used for electronically accessing a plurality of text strings. A computation machine may score the text string using an objective function module. The objective function module may generate an output score that corresponds to the likelihood of a match between the text string and an employment requirement. Based on the score, the candidate may be invited to participate in an electronic dialog, such as a chat session or electronic message exchange, with a recruiting agent. The computation machine may be used to generate supplemental scores based on the chat session or subsequent chat sessions. The scores may be used to evaluate the likelihood of the match.

    Abstract translation: 用于评估候选人符合就业要求的可能性的装置和方法。 该装置和方法可用于电子访问多个文本串。 计算机可以使用目标函数模块对文本串进行评分。 目标函数模块可以产生与文本串和就业需求之间匹配的可能性相对应的输出分数。 基于分数,可以邀请候选人与招聘代理人一起参加诸如聊天会话或电子消息交换的电子对话。 计算机可以用于基于聊天会话或随后的聊天会话产生补充分数。 得分可用于评估匹配的可能性。

    METHOD AND APPARATUS FOR PROVIDING VISUAL FEEDBACK THROUGH A PHYSICAL MECHANISM
    12.
    发明申请
    METHOD AND APPARATUS FOR PROVIDING VISUAL FEEDBACK THROUGH A PHYSICAL MECHANISM 审中-公开
    通过物理机制提供视觉反馈的方法和装置

    公开(公告)号:US20110202414A1

    公开(公告)日:2011-08-18

    申请号:US12707866

    申请日:2010-02-18

    Abstract: Thus, systems and methods for providing visual feedback for a banking customer have been provided. Such systems may include a financial instrument preparation device. Such a device may be used for providing cues to a banking customer. The financial instrument preparation device may include a cueing panel and an integrated silicon chip. The chip may further include a communications module for receiving an electronic signal relating to the banking customer's account balance. The chip may also include a computer processing unit for storing the electronic signal in a computer memory. In addition the chip may include an output signal connected to the cueing panel. The output signal may be based, at least in part, on the electronic signal.

    Abstract translation: 因此,已经提供了为银行客户提供视觉反馈的系统和方法。 这样的系统可以包括金融工具准备装置。 这样的设备可以用于向银行客户提供提示。 金融仪器准备装置可以包括提示面板和集成硅芯片。 芯片还可以包括用于接收与银行客户帐户余额相关的电子信号的通信模块。 芯片还可以包括用于将电子信号存储在计算机存储器中的计算机处理单元。 此外,芯片可以包括连接到提示面板的输出信号。 输出信号可以至少部分地基于电子信号。

    Call center quality management tool
    14.
    发明授权
    Call center quality management tool 有权
    呼叫中心质量管理工具

    公开(公告)号:US08715179B2

    公开(公告)日:2014-05-06

    申请号:US12707855

    申请日:2010-02-18

    Abstract: Systems and methods for call center quality management are provided. A sensor may monitor a response of a dialogue participant. A reference index may correlate the response to a known condition. A processor device may detect the known condition or a threshold number of known conditions. The processor may relate the known condition to feedback. A feedback mechanism may provide the feedback to the participant. The feedback may be provided based on the known condition. The feedback may be configured to improve call center quality. The feedback may be transmitted during a call. The feedback may be based on the threshold number.

    Abstract translation: 提供了呼叫中心质量管理的系统和方法。 传感器可以监视对话参与者的响应。 参考索引可以将响应与已知条件相关联。 处理器设备可以检测已知条件或阈值数目的已知条件。 处理器可以将已知条件与反馈相关联。 反馈机制可以向参与者提供反馈。 可以基于已知条件提供反馈。 可以将反馈配置为改善呼叫中心质量。 可以在通话期间传送反馈。 反馈可以基于阈值数。

    FINANCIAL TRANSACTION MONITORING
    17.
    发明申请
    FINANCIAL TRANSACTION MONITORING 审中-公开
    财务交易监督

    公开(公告)号:US20100191634A1

    公开(公告)日:2010-07-29

    申请号:US12430754

    申请日:2009-04-27

    Abstract: Embodiments of the present invention provide systems and methods for monitoring financial transactions. For example, in one embodiment a system includes a communication interface configured to receive information about each transaction of a plurality of transactions. The system includes a memory device having a plurality of keywords and an artificial intelligence application stored therein, the plurality of keywords being associated with a plurality of entities whose transactions are to be specially handled. The system further includes a processor configured to identify a first group of transactions from the plurality of transactions where the information about each transaction of the first group of transactions includes at least one of the plurality of keywords. The processor is further configured to then use the artificial intelligence application to determine that one or more transactions in the first group of transactions are associated with one or more of the plurality of entities.

    Abstract translation: 本发明的实施例提供了用于监视金融交易的系统和方法。 例如,在一个实施例中,系统包括被配置为接收关于多个事务的每个事务的信息的通信接口。 该系统包括具有存储在其中的多个关键词和人工智能应用的存储器件,所述多个关键词与要进行特殊处理的多个实体相关联。 该系统还包括处理器,其被配置为从多个交易中识别第一组交易,其中关于第一组交易的每个交易的信息包括多个关键字中的至少一个。 处理器还被配置为然后使用人造智能应用来确定第一组事务中的一个或多个事务与多个实体中的一个或多个相关联。

    SYSTEM UPDATE MANAGEMENT
    18.
    发明申请
    SYSTEM UPDATE MANAGEMENT 有权
    系统更新管理

    公开(公告)号:US20100191623A1

    公开(公告)日:2010-07-29

    申请号:US12430756

    申请日:2009-04-27

    Abstract: Embodiments of the invention provide systems and methods for managing updates to a financial transaction monitoring system, wherein the financial transaction monitoring system is configured to specially handle any financial transactions involving an entity identified in a list of entities. In one embodiment, the system includes a communication interface configured to receive an update to the list of entities, the update including one or more new keywords. The system may further include a memory device having information about a plurality of transactions. In one embodiment, the system includes a processor configured to: determine the number of transactions in the plurality of transactions that can properly be associated with at least one of the new keywords; and determine whether the update will impact the financial transaction monitoring system based at least partially on process metrics and the determined number of transactions in the plurality of transactions that can properly be associated with at least one of the new keywords.

    Abstract translation: 本发明的实施例提供用于管理对金融交易监控系统的更新的系统和方法,其中所述金融交易监控系统被配置为特别地处理涉及在实体列表中标识的实体的任何金融交易。 在一个实施例中,系统包括被配置为接收对实体列表的更新的通信接口,该更新包括一个或多个新关键字。 该系统还可以包括具有关于多个事务的信息的存储器设备。 在一个实施例中,系统包括处理器,其被配置为:确定可以适当地与新关键字中的至少一个相关联的多个事务中的事务的数量; 并且确定所述更新是否至少部分地基于过程度量以及可以适当地与所述新关键字中的至少一个相关联的所述多个交易中确定的交易数量来影响所述金融交易监控系统。

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