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公开(公告)号：US09910627B2
公开(公告)日：2018-03-06
申请号：US15203587
申请日：2016-07-06
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor： Ryuichi Ishizu , Toyoaki Oku , Takeshi Nakamura , Ryosuke Mondo , Atsushi Matsumoto , Katsuhiro Minoru , Daisuke Yoshida
CPC classification number: G06F3/1229 , G06F3/1204 , G06F3/1285 , G06F11/0733 , G06F11/0748 , G06F11/0793 , H04N1/00244 , H04N1/00408 , H04N2201/0094
Abstract: A remote maintenance system includes: a remote maintenance server; and one or more image forming apparatuses, the server including an operation input unit, a display unit, a storage unit that stores panel programs, a communication unit, an image forming apparatus database in which functions are registered, and a manager circuit that acquires, when a serviceman instructs restoration, the panel program to be restored from the storage unit, analyzes which of the functions is to be invoked by the panel program, compares, by referencing the database, the function of the restore-destination apparatus and the function to be invoked, and determines whether the restore-destination apparatus executes the panel program, and instructs the restore-destination apparatus to restore the panel program when it executes the panel program, each image forming apparatus restoring, when receiving a restore instruction, the panel program based on the instruction.
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Patent Agency Ranking
公开(公告)号：US09684508B2
公开(公告)日：2017-06-20
申请号：US15006704
申请日：2016-01-26
Applicant: KYOCERA Document Solutions Inc.
Inventor： Toyoaki Oku , Takeshi Nakamura , Ryuichi Ishizu , Atsushi Matsumoto , Katsuhiro Minoru , Daisuke Yoshida
Abstract: A mobile device receives a latest version of firmware with a firmware management system that manages firmware and receives a current version of firmware in an image forming apparatus through close-range communication with the image forming apparatus. The mobile device determines whether or not a later version than the current version of firmware in the image forming apparatus exists based on the latest version of firmware and the current version of firmware that are received.
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13.发明申请公开(公告)号：US20170061263A1
公开(公告)日：2017-03-02
申请号：US15253848
申请日：2016-08-31
Applicant: Kyocera Document Solutions Inc.
Inventor： Daisuke Yoshida , Takeshi Nakamura , Toyoaki Oku , Ryuichi Ishizu , Ryosuke Mondo , Atsushi Matsumoto , Katsuhiro Minoru
CPC classification number: G06K15/1867 , G06K15/1842 , G06K15/1856 , H04N1/00013 , H04N1/00015 , H04N1/00029 , H04N1/00034 , H04N1/00061 , H04N1/0009 , H04N1/00244 , H04N1/00323 , H04N2201/0094
Abstract: An image forming system includes an image forming apparatus and a server. The image forming apparatus transmits to the server image data representing an image. The image is read by the reading device from the recording medium on which the print device prints the image, in response to an instruction to print at the origin of the print area. The server acquires, from the image data transmitted from the image forming apparatus, a printing-complete reference position, as a position where the recording-medium origin is made a reference, in a location printed on the recording medium by the image forming apparatus in response to an instruction to execute printing at the print-area origin, and acquires the displacement as a difference between the acquired printing-complete reference position and the print reference position stored in the storage device.
Abstract translation: 图像形成系统包括图像形成装置和服务器。 图像形成装置向服务器发送表示图像的图像数据。 响应于在打印区域的原点打印的指令，由读取装置从打印装置打印图像的记录介质读取图像。 服务器从图像形成装置发送的图像数据中，将印刷完成基准位置作为记录介质原点作为基准的位置，由图像形成装置在印刷在记录介质上的位置 响应于在打印区域原点执行打印的指令，并且获取作为所获取的打印完成基准位置和存储在存储装置中的打印参考位置之间的差异的位移。
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14.发明授权Device management apparatus, device management system, recording medium, and device management method that reduce obstruction when solving failure caused by skill of operator 有权设备管理装置，设备管理系统，记录介质和设备管理方法，在解决操作员技能导致故障时减少阻塞公开(公告)号：US09584673B2
公开(公告)日：2017-02-28
申请号：US14838332
申请日：2015-08-27
Applicant: Kyocera Document Solutions Inc.
Inventor： Jumpei Takagi , Chika Tsuji , Daisuke Yoshida , Takeshi Nakamura , Takashi Nomura , Yuichi Obayashi , Katsuhiro Minoru
IPC: H04N1/00
CPC classification number: H04N1/00037 , H04N1/00029 , H04N1/00061 , H04N1/00076 , H04N1/00244 , H04N2201/0094
Abstract: A device management apparatus includes a communication processing circuit and a service support processing circuit. The communication processing circuit receives device state information transmitted from a first operator. The device state information indicates device state information of the electronic device. The first operator performs solution work to a failure of the electronic device. The service support processing circuit determines a category into which the device state information is classified from the received device state information. The service support processing unit searches a database for a second operator or a candidate for the second operator. The second operator has solved a failure belonging to the determined category. The database stores operator information including a solution result of a failure of each operator. The service support processing unit decides the searched second operator or the searched candidate for the second operator to assist or complement the solution work by the first operator.
Abstract translation: 一种设备管理装置，包括通信处理电路和服务支持处理电路。 通信处理电路接收从第一操作者发送的设备状态信息。 设备状态信息指示电子设备的设备状态信息。 第一个操作员对电子设备的故障进行解决方案的工作。 服务支持处理电路从接收到的设备状态信息确定设备状态信息被分类的类别。 服务支持处理单元在数据库中搜索第二运营商或第二运营商的候选者。 第二名操作员解决了属于确定类别的故障。 数据库存储包括每个操作者的故障的解决结果的操作者信息。 服务支持处理单元确定搜索到的第二运营商或第二运营商的搜索候选者以协助或补充第一运营商的解决方案。
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15.发明授权Glossary management device, glossary management system, and recording medium for glossary generation 有权词汇管理设备，词汇表管理系统和用于词汇表生成的记录介质公开(公告)号：US09529792B2
公开(公告)日：2016-12-27
申请号：US14862981
申请日：2015-09-23
Applicant: KYOCERA Document Solutions Inc.
Inventor： Yuichi Obayashi , Chika Tsuji , Katsuhiro Minoru , Takeshi Nakamura , Takashi Nomura , Jumpei Takagi , Daisuke Yoshida
CPC classification number: G06F17/2735 , G06F17/2276 , G06F17/2705 , G06F17/275 , G06F17/2863 , G09B19/06 , H04N1/00244 , H04N2201/0094
Abstract: A glossary management device includes a read circuit, a storage circuit, an acquisition circuit, an analysis circuit, a term matching circuit, and a registration circuit. The storage circuit has a storage area for a glossary. The acquisition circuit acquires text data of a document if reading of the document is executed by a user. The analysis circuit performs analysis of the text data acquired by the acquisition circuit to identify a language of the document and parts of speech of text segments in the text data and extracts one or more text segments from the document based on the analysis. The term matching circuit performs matching for each of the extracted text segments against a public dictionary. The registration circuit adds to the glossary, each extracted text segment that does not match any entry term in the public dictionary.
Abstract translation: 词汇表管理装置包括读取电路，存储电路，采集电路，分析电路，术语匹配电路和注册电路。 存储电路具有用于词汇表的存储区域。 如果文档的读取由用户执行，则采集电路获取文档的文本数据。 分析电路执行由采集电路获取的文本数据的分析，以识别文本中的文本的语言和文本段的部分语言，并且基于分析从文档中提取一个或多个文本段。 术语匹配电路针对每个提取的文本段针对公共字典执行匹配。 注册电路添加到词汇表中，每个提取的文本段与公共字典中的任何条目不匹配。
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16.发明申请Device Management Apparatus, Device Management System, Recording Medium, and Device Management Method That Reduce Obstruction When Solving Failure Caused by Skill of Operator 有权设备管理装置，设备管理系统，记录介质和解决操作员技能导致故障时的阻塞的设备管理方法公开(公告)号：US20160065752A1
公开(公告)日：2016-03-03
申请号：US14838332
申请日：2015-08-27
Applicant: Kyocera Document Solutions Inc.
Inventor： Jumpei Takagi , Chika Tsuji , Daisuke Yoshida , Takeshi Nakamura , Takashi Nomura , Yuichi Obayashi , Katsuhiro Minoru
IPC: H04N1/00
CPC classification number: H04N1/00037 , H04N1/00029 , H04N1/00061 , H04N1/00076 , H04N1/00244 , H04N2201/0094
Abstract: A device management apparatus includes a communication processing circuit and a service support processing circuit. The communication processing circuit receives device state information transmitted from a first operator. The device state information indicates device state information of the electronic device. The first operator performs solution work to a failure of the electronic device. The service support processing circuit determines a category into which the device state information is classified from the received device state information. The service support processing unit searches a database for a second operator or a candidate for the second operator. The second operator has solved a failure belonging to the determined category. The database stores operator information including a solution result of a failure of each operator. The service support processing unit decides the searched second operator or the searched candidate for the second operator to assist or complement the solution work by the first operator.
Abstract translation: 一种设备管理装置，包括通信处理电路和服务支持处理电路。 通信处理电路接收从第一操作者发送的设备状态信息。 设备状态信息指示电子设备的设备状态信息。 第一个操作员对电子设备的故障进行解决方案的工作。 服务支持处理电路从接收到的设备状态信息确定设备状态信息被分类的类别。 服务支持处理单元在数据库中搜索第二运营商或第二运营商的候选者。 第二名操作员解决了属于确定类别的故障。 数据库存储包括每个操作者的故障的解决结果的操作者信息。 服务支持处理单元确定搜索到的第二运营商或第二运营商的搜索候选者以协助或补充第一运营商的解决方案。
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