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公开(公告)号：US10298738B2
公开(公告)日：2019-05-21
申请号：US15793027
申请日：2017-10-25
Applicant: Verizon Patent and Licensing Inc.
Inventor： SM Masudur Rahman , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
Abstract: Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.
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公开(公告)号：US20160373922A1
公开(公告)日：2016-12-22
申请号：US14742824
申请日：2015-06-18
Applicant: Verizon Patent and Licensing Inc.
Inventor： Sankar Shanmugam , Sudhin Vellooparambil Latheef , Michelle Felt , Petri Virkkula , Alan Lobo , Kedar Kotkunde , Thiru Voonna , Parthiv C. Patel
CPC classification number: H04W8/24 , G06Q30/016 , H04M15/58 , H04W4/02 , H04W4/24 , H04W4/80 , H04W84/12
Abstract: A mobile device, such as a smart phone, receives program instructions, such as program instructions to evaluate components and/or software in the mobile device. The mobile device detects a local network and determines whether an attribute of the local network matches a desired attribute, such as a service set identifier (SSID) identified in the program instructions. When the attribute of the local network matches the desired attribute, the mobile device executes the program instructions. If the attribute of the local network does not match the desired attribute, the mobile device continues to look for a matching local network before executing the program instructions.
Abstract translation: 诸如智能电话的移动设备接收程序指令，诸如用于评估移动设备中的组件和/或软件的程序指令。 移动设备检测本地网络并确定本地网络的属性是否匹配期望属性，诸如在程序指令中标识的服务集标识符（SSID）。 当本地网络的属性与期望的属性匹配时，移动设备执行程序指令。 如果本地网络的属性与所需属性不匹配，则在执行程序指令之前，移动设备继续寻找匹配的本地网络。
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13.发明申请公开(公告)号：US20150373181A1
公开(公告)日：2015-12-24
申请号：US14312151
申请日：2014-06-23
Applicant: VERIZON PATENT AND LICENSING INC
Inventor： SM Masudur RAHMAN , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
CPC classification number: H04M1/72547 , H04L12/1859 , H04L51/10 , H04W4/12
Abstract: Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.
Abstract translation: 公开了用于生成和传送多媒体消息服务（MMS）消息的系统和方法。 在一些实现中，移动设备在触摸屏上呈现可视用户界面。 可视化用户界面包括多个缩略图和多个接触块。 每个缩略图标识一个文件。 每个联系人块标识具有消息传递地址的联系人。 移动设备经由触摸屏从多个缩略图中接收第一缩略图的选择。 移动设备经由触摸屏接收将可视用户界面上的第一缩略图拖动到第一接触块的指示。 移动设备响应于将第一缩略图拖动到第一联系人块，将缩略图中标识的文件发送到在第一接触块中标识的联系人的消息传送地址。
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公开(公告)号：US12099860B1
公开(公告)日：2024-09-24
申请号：US18186702
申请日：2023-03-20
Applicant: Verizon Patent and Licensing Inc.
Inventor： RajeshKhanna Singa Ramalingam , Kumaradevan Chandrabose , Deenaraj Joshi Jangam , Srinivasa Kaniganti , Sankar Shanmugam
IPC: G06F9/451 , G06F3/0484 , G06N3/006
CPC classification number: G06F9/453 , G06F3/0484 , G06N3/006
Abstract: In some implementations, a support system may receive, from a user device, a support request to setup a support session. The support system may establish the support session based on the support request by enabling support communications associated with the support session to be exchanged between a terminal device associated with the support system and the user device. The support system may determine an intent associated with the support session by using artificial intelligence processing to process one or more utterances received from the user device. The support system may provide, to the terminal device, a delegation message that includes an option to enable the support communications associated with the support session to be exchanged between the user device and an assisting device associated with the support system. The assisting device may execute an automated support agent. The support system may provide one or more support messages generated by the automated support agent to the user device based on a selection of the option included in the delegation message.
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公开(公告)号：US11956385B2
公开(公告)日：2024-04-09
申请号：US17931603
申请日：2022-09-13
Applicant: Verizon Patent and Licensing Inc.
Inventor： Srinivasa Kaniganti , Madhu Talupur , Sankar Shanmugam , Amol Chakradeo , Rajeshkhanna Singa Ramalingam
CPC classification number: H04M3/493 , H04M3/5307 , H04M2203/1058
Abstract: A device may receive real time audio data associated with a call between an agent and a customer, and may receive customer data identifying historical interactions with the customer. The device may receive chat data associated with the customer or interactive voice response (IVR) data associated with the customer, and may generate, based on the real time audio data, transcript data identifying a real time transcript of the call with the customer. The device may process the real time audio data, the customer data, the chat data or the IVR data, and the transcript data, with a machine learning model, to determine a customer intent and one or more actions to perform based on the customer intent; and may perform the one or more actions.
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Patent Agency Ranking
公开(公告)号：US10462209B2
公开(公告)日：2019-10-29
申请号：US16055985
申请日：2018-08-06
Applicant: Verizon Patent and Licensing Inc.
Inventor： Sankar Shanmugam , Sivagnanalingam Sivaganesh , Moorthy Sengottaiyan , Manmeet Kaur , Muhammad Salman Ali , Petri Virkkula
IPC: H04L29/08 , H04L12/801 , H04L12/919 , G06F16/14 , H04L12/26
Abstract: A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
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公开(公告)号：US10306705B2
公开(公告)日：2019-05-28
申请号：US14564885
申请日：2014-12-09
Applicant: Verizon Patent and Licensing Inc.
Inventor： Sankar Shanmugam , Arindam Mitra , Maheswaran Krishnan , Moorthy Sengottaiyan , Sivagnanalingam Sivaganesh
Abstract: Examples are disclosed that facilitate connecting in a secure and efficient manner a mobile device to networked-enabled devices located in a premises. The security of the networked-enabled, connected devices in the premises may be maintained by use of a gateway device situated behind a home router. Through the home router, the gateway device maintains a persistent connection with a network component of a service provider. When an authorized application executing on a mobile device attempts to connect with the gateway device to communicate with the respective customer connected devices, the device control application is connected to a pre-established communication port to allow direct communication between the device control application and the respective customer connected device. A service provider's network component in some examples maintains the pre-established connection for the duration of the session in which the customer connected device is to be controlled via a mobile device, or longer.
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公开(公告)号：US10111063B1
公开(公告)日：2018-10-23
申请号：US15475596
申请日：2017-03-31
Applicant: Verizon Patent and Licensing Inc.
Inventor： Rashmi Naik , Sankar Shanmugam , Pradeep Bharthur Shanthraj , David J. Strumwasser , Tarun Verma , Denise Nicole Lyn-Shue , Charles A. Laney , Moorthy Sengottaiyan , Sudhin Vellooparambil Latheef , Seng Kin Liew , Thomas A. Warren
Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives, via an activation application for cellular service activation of a companion device, user input to initiate a cellular service activation process for the companion device. The primary user device establishes a local network connection with the companion device and receives from the companion device an embedded universal integrated circuit card (eUICC) identifier. The primary user device forwards, to a network device in a service provider network, the eUICC identifier along with an identifier for the primary user device. The primary user device receives, from the network device, an activation code for the eUICC and forwards to the companion device the activation code. The activation code automatically causes the companion device to initiate a profile download request for an eUICC to be included with a new line of service under a subscriber account associated with the primary user device.
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公开(公告)号：US20180288560A1
公开(公告)日：2018-10-04
申请号：US15475596
申请日：2017-03-31
Applicant: Verizon Patent and Licensing Inc.
Inventor： Rashmi Naik , Sankar Shanmugam , Pradeep Bharthur Shanthraj , David J. Strumwasser , Tarun Verma , Denise Nicole Lyn-Shue , Charles A. Laney , Moorthy Sengottaiyan , Sudhin Vellooparambil Latheef , Seng Kin Liew , Thomas A. Warren
CPC classification number: H04W4/50 , H04L61/1588 , H04M1/7253 , H04W8/183 , H04W8/205 , H04W76/11
Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives, via an activation application for cellular service activation of a companion device, user input to initiate a cellular service activation process for the companion device. The primary user device establishes a local network connection with the companion device and receives from the companion device an embedded universal integrated circuit card (eUICC) identifier. The primary user device forwards, to a network device in a service provider network, the eUICC identifier along with an identifier for the primary user device. The primary user device receives, from the network device, an activation code for the eUICC and forwards to the companion device the activation code. The activation code automatically causes the companion device to initiate a profile download request for an eUICC to be included with a new line of service under a subscriber account associated with the primary user device.
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公开(公告)号：US10045203B2
公开(公告)日：2018-08-07
申请号：US15249394
申请日：2016-08-27
Applicant: Verizon Patent and Licensing Inc.
Inventor： Gayathri Chandrasekaran , Joe Varghese , Jangam Deenaraj Joshi , Brian Matthew White , Rachel YuYin Ward , Sivagnanalingam Sivaganesh , Sankar Shanmugam
Abstract: Systems and methods relating to obtaining group criteria for mobile devices to be associated with a user-specified group; determining that a first mobile device satisfies the group criteria; obtaining a release time for the group in connection with a first software update; determining that availability of the first software update should not be indicated prior to the release time to the first mobile device based on the determination that the first mobile device satisfies the group criteria; and indicating, at a first time, to the first mobile device that the first software update is available based on the first time occurring during or after the release time.
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