SELF-PROVISIONING HUMANOID FOR AUTOMATED CUSTOMER SUPPORT

    公开(公告)号:US20240394721A1

    公开(公告)日:2024-11-28

    申请号:US18790270

    申请日:2024-07-31

    Abstract: A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid system,” can be configured to provision itself to provide automated customer support. The humanoid can be trained for a customer support campaign. The training can include the humanoid observing communications between a human operator and at least one customer regarding at least one customer support case in the customer support campaign. The humanoid can assess at least one confidence level of the humanoid for the customer support campaign to determine whether the humanoid is adequately trained to handle future customer support cases for the customer support campaign. The humanoid can provision itself to handle at least one future customer support case in the customer support campaign in response to determining that it is adequately trained for the customer support campaign.

    FABRICATION-TOLERANT ON-CHIP MULTIPLEXERS AND DEMULTIPLEXERS

    公开(公告)号:US20240393530A1

    公开(公告)日:2024-11-28

    申请号:US18791228

    申请日:2024-07-31

    Abstract: Fabrication-tolerant on-chip multiplexers and demultiplexers are provides via a lattice filter interleaver configured to receive an input signal including a plurality of individual signals and to produce a first interleaved signal with a first subset of the plurality of individual signals and a second interleaved signal with a second subset of the plurality of individual signals; a first Bragg interleaver configured to receive the first interleaved signal and produce a first output signal including a first individual signal of the plurality of individual signals and a second output signal including a second individual signal of the plurality of individual signals; and a second Bragg interleaver configured to receive the second interleaved signal and produce a third output signal including a third individual signal of the plurality of individual signals and a fourth output signal including a fourth individual signal of the plurality of individual signals.

    Thermal Interface Material (TIM) filling structure for high warpage chips

    公开(公告)号:US12156324B2

    公开(公告)日:2024-11-26

    申请号:US18361636

    申请日:2023-07-28

    Abstract: A Thermal Interface Material (TIM) for chip warpage may be provided. A system may comprise an Integrated Circuit (IC) chip, a Thermal Interface Material (TIM) layer disposed on the IC chip, and a heatsink disposed on the TIM layer. The heatsink may comprise, a plate, a plurality of fins, and at least one TIM storage chamber disposed in the plate between two of the plurality of fins. The at least one TIM storage chamber may be filled with a TIM that is solid at a lower temperature end of a thermal cycle of the IC chip and that is liquid at a higher temperature end of the thermal cycle of the IC chip.

    Egress traffic optimization
    219.
    发明授权

    公开(公告)号:US12155556B2

    公开(公告)日:2024-11-26

    申请号:US17890756

    申请日:2022-08-18

    Abstract: Techniques for automating traffic optimizations for egress traffic of an application orchestration system that is being sent over a network to a remote service. In examples, the techniques may include receiving, at a controller of the network, an egress traffic definition associated with egress traffic of an application hosted on the application orchestration system, the egress traffic definition indicating that the egress traffic is to be sent to the remote service. Based at least in part on the egress traffic definition, the controller may determine a networking path through the network or outside of the network that is optimized for sending the egress traffic to the remote service. The controller may also cause the egress traffic to be sent to the remote service via the optimized networking path.

    TRUSTED ROAMING FOR FEDERATION-BASED NETWORKS

    公开(公告)号:US20240388910A1

    公开(公告)日:2024-11-21

    申请号:US18789316

    申请日:2024-07-30

    Abstract: Techniques for trusted roaming between identity federation based networks. A first wireless access point (AP) receives a roaming request from a wireless station (STA), to roam from the first AP to a second AP. The first AP is associated with a first access network provider (ANP), the second AP is associated with a second ANP, and the first ANP is different from the second ANP. Authentication information relating to the STA is transmitted from the first ANP to the second ANP using a trusted connection. The trusted connection was previously established between the first ANP and the second ANP based on a query to an identity federation to which both the first and second ANP belong. The STA is de-associated from the first AP. The STA is re-associated at the second AP using the transmitted authentication information.

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