公开(公告)号：US11695717B2

公开(公告)日：2023-07-04

申请号：US17114731

申请日：2020-12-08

Applicant: salesforce.com, inc.

Inventor： Bradley P. Robinson ,  Brandon Young ,  Arun Kamoji ,  Samuel Parsons ,  Ian Cruz ,  Lydia Yang

IPC: H04L51/00 ,  H04L51/226 ,  G06Q10/10 ,  G06Q30/02 ,  H04L67/50 ,  H04L51/08 ,  G06Q10/107

CPC classification number: H04L51/08 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/226 ,  H04L67/535

Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email content engine. An embodiment operates by selecting a subscriber record from a database. The embodiment adds, i.e., stores, a first content item to a content pool based on a first rule in a set of rules, wherein the first rule is applied based on a characteristic of the content item or a persona record assigned to the subscriber record. The embodiments adds, i.e., stores, a second content item to the content pool based on a second rule in the set of rules. The embodiment ranks the first content item and the second content item in the content pool based on a first priority value and a second priority value. The embodiment assigns the first content item to the subscriber record based on the ranking.

公开(公告)号：US11694220B2

公开(公告)日：2023-07-04

申请号：US17215673

申请日：2021-03-29

Applicant: salesforce.com, inc.

Inventor： Sridhar Palakurthy

IPC: G06Q30/00 ,  G06Q30/0241 ,  G05B19/418

CPC classification number: G06Q30/0241

Abstract: In accordance with embodiments, there are provided mechanisms and methods for advertisement distribution using a multi-tenant on-demand database system. These mechanisms and methods for distributing advertisements using a multi-tenant on-demand database system can integrate an advertisement distribution service with the services provided by the multi-tenant on-demand database system. The ability to provide an advertisement distribution service with the services provided by the multi-tenant on-demand database system can enable the distribution of advertisements to take advantage of other data stored by and/or services provided by the multi-tenant on-demand database system.

公开(公告)号：US20230208792A1

公开(公告)日：2023-06-29

申请号：US18087614

申请日：2022-12-22

Applicant: Salesforce, Inc.

Inventor： Paul Rosania ,  Milo Watanabe ,  Daniel Stewart Butterfield ,  Neil Walker ,  Patrick Kane ,  Hubert Florin ,  Wayne Fan

IPC: H04L51/216

CPC classification number: H04L51/216 ,  H04L67/306

Abstract: Provided is a group-based communication interface configured to allow members of the interface to communicate within group-based communication channels. The group-based communication interface is configured to relegate selected group-based messaging communications to a separate display pane, where additional messaging communications can be received, thereby maintaining a focused selected group-based communication channel. The selected group-based communication channel is updated to indicate that the selected group-based messaging communications was relegated to a separate display pane, informing the channel members while also allowing the channel members to access the separate display pane if desired. Accordingly, the selected group-based communication interface provides for efficient and focused group-based communications.

公开(公告)号：USD990496S1

公开(公告)日：2023-06-27

申请号：US29803588

申请日：2021-08-13

Applicant: salesforce.com, inc.

Designer： Michael Diffenderfer

Abstract: FIG. 1 is a front view of a display screen or portion thereof with animated graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The outermost broken lines in the figures show a display screen or portion thereof, and form no part of the claimed design. The other broken lines in the figures show portions of the animated graphical user interface that form no part of the claimed design.
The appearance of the animated image sequentially transitions between the images shown in FIGS. 1-3. The process or period in which one image transitions to another forms no part of the claimed design.

公开(公告)号：US11689485B1

公开(公告)日：2023-06-27

申请号：US17649028

申请日：2022-01-26

Applicant: Salesforce, Inc.

Inventor： Aaron Popelka ,  William Robert Jennings, II

IPC: H04L51/10 ,  H04L67/02 ,  G06F16/27 ,  H04L69/24 ,  H04L51/52 ,  H04L51/56 ,  H04L51/066 ,  H04L9/40

CPC classification number: H04L51/10 ,  G06F16/27 ,  H04L51/066 ,  H04L51/52 ,  H04L51/56 ,  H04L67/02 ,  H04L69/24 ,  H04L63/102

Abstract: A method for data processing that includes receiving an indication of a configuration for a first action of a communication process flow that controls electronic communications between a tenant of a multi-tenant system and a first set of users associated with the tenant. The method further includes associating, within a storage location associated with the tenant, a unique identifier with metadata that defines the configuration. The method further includes receiving a request to apply the configuration to a second action of a communication process flow that controls electronic communications between the tenant and a second set of users associated with the tenant. The request may indicate the unique identifier associated with the metadata. The method further includes retrieving the metadata from the storage location using the unique identifier indicated by the request. The method further includes applying the configuration to the second action using the retrieved metadata.

公开(公告)号：US11687533B2

公开(公告)日：2023-06-27

申请号：US17255328

申请日：2018-06-22

Applicant: salesforce.com, inc.

Inventor： Ilan Ginzburg

IPC: G06F16/00 ,  G06F16/2455 ,  G06F16/27 ,  G06F16/22

CPC classification number: G06F16/2455 ,  G06F16/2272 ,  G06F16/27

Abstract: Techniques are disclosed relating to servicing search requests based on index information stored in a storage shared between multiple search servers. In some embodiments, a first search server maintains a local cache including index information usable to service received search requests and synchronizes the local cache with the shared storage. The synchronizing includes retrieving, from the shared storage, metadata indicative of the index information in the shared storage and determining, based on the metadata, whether the index information in the local cache differs from the shared storage. In response to determining that the index information in the local cache differs from the index information in the shared storage, the first search server updates the index information in the local cache with the index information in the shared storage. The first search server may then provide one or more search results determined using the updated index information.

公开(公告)号：US11677620B2

公开(公告)日：2023-06-13

申请号：US17687428

申请日：2022-03-04

Applicant: salesforce.com, inc.

Inventor： Sriram Srinivasan ,  Joshua Paul Meier ,  Varun Gupta ,  Mayakrishnan Chakkarapani ,  Neil Natarajan

IPC: H04L41/0803 ,  G06F16/9035 ,  H04L67/10

CPC classification number: H04L41/0803 ,  G06F16/9035 ,  H04L67/10

Abstract: Computing systems, for example, multi-tenant systems create data centers in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives a cloud platform independent declarative specification describing a new datacenter to be created and a customization specification for customizing the data center. The system compiles the declarative specification along with the customization specification to generate a metadata representation of the data center. The metadata representation is used to generate a data center on a target cloud platform. Different customization specifications can be provided to generate different customized datacenters based on the same declarative specification. For example, the different customized data centers may implement different policies, for example, network policies, security policies, and so on.

公开(公告)号：US20230179556A1

公开(公告)日：2023-06-08

申请号：US18085410

申请日：2022-12-20

Applicant: Salesforce, Inc.

Inventor： Felix Rieseberg ,  Tyler Lewis ,  Jan Hannemann

IPC: H04L51/214 ,  H04L51/18 ,  H04W4/12 ,  H04L67/50

CPC classification number: H04L51/214 ,  H04L51/18 ,  H04W4/12 ,  H04L67/535

Abstract: Differentiated message presentation in a communication platform is described. In an example, a message to be posted to the communication platform can be received, wherein the communication platform is associated with a plurality of users that are permissioned to access content associated with the communication platform. In an example, a first user profile of a first user of the plurality of users can be associated with a first characteristic of the first user and a second user profile of a second user of the plurality of users can be associated with a second characteristic. Techniques described herein enable differentiated presentation of the message, in respective user interfaces of the communication platform, based at least in part on the first characteristic and the second characteristic.

公开(公告)号：US11671392B2

公开(公告)日：2023-06-06

申请号：US17322173

申请日：2021-05-17

Applicant: Slack Technologies, Inc.

Inventor： Siddhi Soman ,  Jessica Fain ,  Ugochukwu Douglas Chukwu ,  Nicole Fish ,  Sri Mahesh Vutukuri ,  Beau Carlborg ,  Matthew Hodgins ,  Zach Forrest y Salazar ,  Corey Baker

IPC: G06F40/166 ,  H04L51/212 ,  G06F3/0484

CPC classification number: H04L51/212 ,  G06F3/0484 ,  G06F40/166

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US11665173B2

公开(公告)日：2023-05-30

申请号：US17080718

申请日：2020-10-26

Applicant: Salesforce.com, Inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L9/40 ,  H04L9/32 ,  G06F16/951 ,  H04L51/23 ,  H04W48/14

CPC classification number: H04L63/105 ,  G06F16/951 ,  H04L9/32 ,  H04L51/23 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.