摘要:
A compact low cost beamforming microphone assembly for a desk telephone is described. The assembly includes a microphone carrier array having a top surface and having faces arrayed about an exterior surface, each to receive a microphone. Each microphone is mounted in a microphone boot and inserted into a microphone carrier. The carrier array fits into a housing having a cover allowing sound to reach the microphones.
摘要:
A distributed VoIP system includes a network and a first switch at a first site coupled to the network. The first switch is configured to provide telephony services to a first communication device. The system also includes a second switch at a second site coupled to the network. The second switch is configured to provide telephony services to a second communication device. The system also includes a spare switch coupled to the network. The spare switch is configured to provide telephony services to the first communication device if the first communication device is unable to register with the first switch, and the spare switch is configured to provide telephony services to the second communication device if the second communication device is unable to register with the second switch.
摘要:
A graphical user interface for a telephone system includes programmable buttons which may be customized for individual users or groups of users. The programmable buttons enable user specific functionality to be provided, for example, enabling a button to be defined to record a call at a particular extension with one touch. The programmable buttons are collected onto toolbars and displayed on the user interface.
摘要:
A system and method for managing an IP telephony network that uses a configuration map for organizing sites in a tree-like hierarchy. The system is capable of managing the addition, removal and movement of IP telephony elements within an IP telephony network and locating services and IP telephony elements within the IP telephony network in an efficient manner.
摘要:
The number of holes that are opened in a firewall for internet telephony is limited to a first hole used for call control and a second hole used for audio traffic. Fixed destination ports for telephony traffic and call control traffics are created at a destination. Media streams are received at the telephony fixed destination port. The source of each media stream is commanded to provide a unique identifier for each media stream arriving at the destination from each source. Each media stream is identified by a unique identifier provided by the source. The unique identifier for each media stream is communicated to the destination by each source over call control. All telephony traffic is received only at the fixed destination port or telephony and all call control is received only at the fixed destination port for call control.
摘要:
A simultaneous hunt group system and method are provided. A call status module notices an incoming call to a simultaneous hunt group and offers the call to a plurality of endpoints. One of the plurality of endpoints answers the call. After the call is answered, a resource allocation module allocates resources for a communications channel, and a call transfer module transfers the caller to the agent that answered the call.
摘要:
A service defined network for hybrid unified communications receives high-level service requests for communication between geographic regions and/or enterprises. The service requests are processed by a resource provisioning system to provision uniform communication resources of the service defined network for fulfilling the service request. An order is issued to a network communication manager for reserving a specified network bandwidth for fulfilling the service request. The network communication manager allocates data flows for the specified network bandwidth between the regions and/or enterprises. QoS provisioning and monitoring are provided using a unified communications region-based service level API of the service defined network (not a SDN flow-level API).
摘要:
A method includes providing account enable data from a multi-tenant hosted communication system to a premises based communications system. The method also includes receiving user configuration data at a remote portal of the hosted communications system, the configuration data including the account enable data and user data describing properties of each of a plurality of users in the premises based communications system including at least one user group to which a subset of the users belongs. The method also includes providing enablement data to the premises based communications system via the portal to identify which resources in the multi-tenant hosted system are enabled for the plurality of users in the premises based communications system based on the user configuration data. Changes in the enablement data further can be synchronized based on changes in the user configuration data received from the premises based communications system via the portal.
摘要:
A non-transitory computer-readable medium can include instructions for performing a method that includes, in response to an activation user input at a mobile device associated with a teleconference event, automatically joining the mobile device to the teleconference event. The mobile device can join the teleconference event by retrieving stored call-in details for the teleconference event, and sending, from the mobile device to a remote proxy, the call-in details for the teleconference event. The method can also include connecting the mobile device to the teleconference event via a call path that is established in response to the sending.
摘要:
A system and method for managing an IP telephony network that uses a configuration map for organizing sites in a tree-like hierarchy. The system is capable of managing the addition, removal and movement of IP telephony elements within an IP telephony network and locating services and IP telephony elements within the IP telephony network in an efficient manner.