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    Adaptive feedback arrangment for controlling agent availability service level in a predictive dialer
    21.
    发明申请
    Adaptive feedback arrangment for controlling agent availability service level in a predictive dialer 有权
    用于在预测拨号器中控制代理可用性服务水平的自适应反馈排列

    公开(公告)号：US20050135599A1

    公开(公告)日：2005-06-23

    申请号：US10740988

    申请日：2003-12-18

    申请人： David Mullen

    发明人： David Mullen

    IPC分类号： H04M3/00 ,  H04M3/51 ,  H04M5/00

    CPC分类号： H04M3/5158

    摘要： A feedback control for a predictive dialer employs three feedback loops. A first feedback loop adjusts the dialer's call initiations to compensate for error between the desired, reference, service level and a service level realized by calls that were initiated by the predictive dialer to steer the realized service level to the reference service level. A second loop adjusts the predictive dialer's call initiations for margin between the number of non-nuisance calls (successes) initiated by the predictive dialer over a time and the number of successes that would have been sufficient to produce the reference service level to force the realized service level to converge to the reference service error while ensuring that the oscillations of the realized service level stay above the reference service level. A third loop controls the aggressiveness with which the predictive dialer initiates calls, with a calibration factor that compensates for systematic error in the aggressiveness and possibly attenuates oscillations in the realized service level.

    摘要翻译： 预测拨号器的反馈控制采用三个反馈回路。 第一反馈环路调整拨号器的呼叫发起，以补偿由预测拨号器发起的呼叫所实现的期望的，参考的，服务级别的服务等级之间的错误，以将实现的服务级别转换为参考服务级别。 第二个循环调整预测拨号器的呼叫发起，以便在一段时间内由预测拨号器启动的非妨扰呼叫（成功）的数量与已经足以产生参考服务水平以强制实现的成功次数之间的余量 服务水平收敛于参考服务错误，同时确保实现的服务水平的振荡保持在参考服务水平以上。 第三个循环控制预测拨号器启动呼叫的积极性，校准因子可补偿积极性中的系统误差，并可能衰减实现的服务水平中的振荡。

    Augmented reality video game systems
    25.
    发明授权
    Augmented reality video game systems 有权

    公开(公告)号：US11243605B2

    公开(公告)日：2022-02-08

    申请号：US16684357

    申请日：2019-11-14

    申请人： Jeffrey David Mullen

    发明人： Jeffrey David Mullen

    IPC分类号： A63F13/00 ,  G06F3/01 ,  G06F3/0481 ,  A63F13/20 ,  A63F13/26 ,  G02B27/01

    摘要： An augmented reality home console is provided. Users can wear head-mounted displays with transparent screens and can control video game indicia that are perceived as being augmented over a user's environment by displaying video game indicia onto the transparent displays. As such, for example, two users can play an airplane dog fighting game where each user controls a plane in their living room. A device that can determine surfaces of objects (e.g., walls) can be utilized such that when the airplane is flown into a wall, the airplane explodes.