Abstract:
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may help a contractor pro-actively identify possible issues with its customer's building control systems, and only then schedule maintenance as required. In some cases, based on the analysis of information obtained from the building control systems over time, the system may output indications of abnormalities in the operation of the building control systems from which information may be received.
Abstract:
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may include a controller that analyzes data from HVAC systems, determines if one or more of the HVAC systems may benefit from a particular product or service, and outputs the HVAC systems that are determined to benefit from a particular product or service.
Abstract:
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may help a contractor pro-actively identify possible issues with its customer's building control systems and may output an alert related to an operation of the customer's building control systems. Within the system, the contractor may able to open a case associated with the customer's building control systems and link related alerts to the case.
Abstract:
The present disclosure relates generally to systems, methods and tools for coordinating the activities of a contractor and a user during a setup process of a building control system. In some instances, a contractor may install a building device and then partially configure the building device. The contractor may then send an invite, such as an electronic invite, to a customer that invites the customer to complete the configuration of the installed building device.
Abstract:
The present disclosure relates generally to systems, methods and tools for coordinating the activities of a contractor and a user during a setup process of a building control system. In some instances, a contractor may install a building device and then partially configure the building device. The contractor may then leave a message at the building device for a customer. The message may including an instruction on how the customer can take action to further configure the building device. In some cases, the message may include an electronic message displayed on a display of the building device. In some cases, the message may be on a cling that is releasably secured to a face of the building device and/or may be on a hang tag that is releasably secured to the building device.
Abstract:
An HVAC controller and/or server may be programmed to determine if ventilation of a building is desired based, at least in part, on the one or more user-specified air quality thresholds stored in a memory, and one or more of a measure of indoor air quality and a measure of outdoor air quality. The air quality parameter threshold may relate to an air quality index, an air pollutant concentration, a smog alert, a pollen count, a dew point, a chance of precipitation, and/or the like. In addition, the HVAC controller and/or server may take into account current or future weather conditions when determining the ventilation needs of a building. Upon determining that ventilation is needed or recommended, the HVAC controller may send or display a message to the user. The message may recommendation that the user open a window or operate a ventilation system, as desired.
Abstract:
A building automation system may adjust operation of a building system based upon information regarding the relative location of one or more users of the building automation system. In some embodiments, a mobile device having location services for determining a location of the mobile device may provide this information. A mobile device may include a user interface, a memory for storing two or more predetermined geo-fences each defining a different sized region about a home of a user of the mobile device and a controller operatively coupled to user interface and the memory, the controller configured to accept a selection of one of the two or more predetermined geo-fences via the user interface. The controller may report when the location of the mobile device crosses the selected one of the two or more predetermined geo-fences to a remote device. Other geofencing approaches are also described.
Abstract:
An HVAC controller may be programmed using a mobile device that includes a touch screen display configured to display information and to permit a user to enter information, a network connection configured to communicate with a remote server that is itself in operative communication with the HVAC controller, and a controller in operative communication with the touch screen display and the network connection. The controller may be configured to receive one or more messages related to the operation of the HVAC system via the network connection, and to display the one or more messages on the touch screen display.
Abstract:
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may include a controller that analyzes data from HVAC systems, determines if one or more of the HVAC systems may benefit from a particular product or service, and outputs the HVAC systems that are determined to benefit from a particular product or service.
Abstract:
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may help a contractor pro-actively identify possible issues with its customer's building control systems. A controller of the system may populate a display screen on a remote device to display a summary display screen with selectable features for obtaining detailed information related to the selected feature. The summary display screen may display a summary of business performance data, customer performance data, and/or HVAC performance data associated with a set of log-in credentials.