Abstract:
A system for and method of monitoring caller interactions during a call session is presented. The system and method for monitoring caller interaction may include receiving information from a call session between a caller and an automated voice portal system via a communication network, monitoring caller interaction points accumulated during the call session, comparing a sum of caller interaction points accumulated during the call session with the automated voice portal system with the caller interaction threshold, and taking one or more actions in response to the sum of the caller interaction points exceeds the caller interaction threshold.
Abstract:
Systems and methods for deriving a service level agreement for an application hosted on a cloud platform are defined. In accordance with at least one embodiment, deriving the service level agreement comprises packaging the application for deployment on a cloud platform, executing the packaged application in a sandboxed environment and capturing one or more application performance characteristics thereby, executing the packaged application in a sandboxed virtualized platform and further capturing one or more application performance characteristics thereby, mapping the one or more captured application performance characteristics to one or more service level objectives, and deriving a service level agreement on the basis of the one or more service level objectives, wherein the service level agreement comprises at least one of the one or more service level objectives.
Abstract:
A system and method of selectively consolidating applications on a machine comprises retrieving resource utilization data for a plurality of applications over a plurality of cycles for designated resource dimensions. A representative utilization profile is calculated on each application for each resource dimension. Load mean and variance values of the applications are calculated for each resource dimension. Each application is assigned to a class based the mean and variance values. A consolidation algorithm is computed on each application for each resource dimension to determine if resource consumption of the consolidated applications potentially exceed an available capacity in a machine.
Abstract:
Speaker content generated in an audio conference is visually represented in accordance with a method. Speaker content from a plurality of audio conference participants is monitored using a computer with a tangible non-transitory processor and memory. The speaker content from each of the plurality of audio conference participants is monitored. A visual representation of speaker content for each of the plurality of audio conference participants is generated based on the analysis of the speaker content from each of the plurality of audio conference participant. The visual representation of speaker content is displayed.
Abstract:
The present disclosure relates to a mobile phone and a method for answering such a phone automatically without user input. In one embodiment, the mobile phone detects that a call is being received. A proximity sensor is then used to detect the presence of a nearby object. For example, this allows a determination to be made whether the mobile phone is within a pocket of the user while the phone is ringing. Then a determination is made whether the proximity sensor changes states. For example, if a user removes the phone from their pocket, the proximity sensor switches from detecting something proximal to detecting that the phone is no longer in the user's pocket. Next, a determination is made whether the proximity sensor is again next to an object, such as an ear. If so, the mobile phone can be automatically answered without further user input.
Abstract:
Provided is a method of monitoring a multicast flow. An initial multicast flow is characterized as a baseline flow entity. A subsequent multicast flow is compared against the baseline flow entity to identify anomalies between the baseline flow entity and the subsequent multicast flow.
Abstract:
Computing resources can be assigned to sub-plans within a query plan to effect parallel execution of the query plan. For example, computing resources in a grid can be represented by nodes, and a shortest path technique can be applied to allocate machines to the sub-plans. Computing resources can be provisionally allocated as the query plan is divided into query plan segments containing one or more sub-plans. Based on provisional allocations to the segments, the computing resources can then be allocated to the sub-plans within respective segments. Multiprocessor computing resources can be supported. The techniques can account for data locality. Both pipelined and partitioned parallelism can be addressed. Described techniques can be particularly suited for efficient execution of bushy query plans in a grid environment. Parallel processing will reduce the overall response time of the query.
Abstract:
A periodic checkpoint method for a file system replication source. The method comprises generating a first checkpoint at a first time on a file system replication source and identifying a set of data objects from the replication source that have been modified during a time period between the first time and a subsequent second time. A periodic checkpoint is then generated at the second time on the file system replication source by using the set of data objects.
Abstract:
Systems, methods, and computer-readable code for processing queries for XML twigs using bottom-up processing include: receiving, by a computing device, a query XML twig including at least one sub-twig; determining whether an element in an XML tree is a root element of at least one sub-twig of the query XML twig, evaluating an arbitrary Boolean operation in the at least one sub-twig; populating a logic block if the element is a root element of the at least one sub-twig; inserting the element into an appropriate stack of a hierarchical stack if the element is not a root element of the at least one sub-twig; evaluating whether the element contributes to finding results of the query; discarding the element if the element does not contribute to finding results of the query; and determining whether the element is the root of the query XML twig.
Abstract:
A system and method of selectively consolidating applications on a machine comprises retrieving resource utilization data for a plurality of applications over a plurality of cycles for designated resource dimensions. A representative utilization profile is calculated on each application for each resource dimension. Load mean and variance values of the applications are calculated for each resource dimension. Each application is assigned to a class based the mean and variance values. A consolidation algorithm is computed on each application for each resource dimension to determine if resource consumption of the consolidated applications potentially exceed an available capacity in a machine.