公开(公告)号：US07650238B2

公开(公告)日：2010-01-19

申请号：US11125041

申请日：2005-05-09

Applicant: Christopher I. Reynolds ,  Donald Heckathorn ,  Michael Perlmutter ,  Ian Humphrey

Inventor： Christopher I. Reynolds ,  Donald Heckathorn ,  Michael Perlmutter ,  Ian Humphrey

IPC: G01C21/00

CPC classification number: G01P21/00 ,  G01C21/16 ,  G01P15/08

Abstract: A processor of an apparatus in one example makes a determination of an environmental characteristic based on an average of a plurality of concomitant values that correspond to the environmental characteristic.

Abstract translation: 一个示例中的装置的处理器基于与环境特性相对应的多个伴随值的平均值来确定环境特性。

公开(公告)号：US20080154933A1

公开(公告)日：2008-06-26

申请号：US11614601

申请日：2006-12-21

Applicant: Brian Galvin ,  S. Michael Perlmutter

Inventor： Brian Galvin ,  S. Michael Perlmutter

IPC: G06F7/14

CPC classification number: G06F17/30539 ,  G06F17/30598 ,  G06F17/30867

Abstract: A method is provided for creating a portable history data record for a customer by integrating Web cookie data and telephone history data. The method includes the acts (a) retrieving and interpreting the Web cookie data, (b) retrieving and interpreting the telephone history data, (c) combining the data sets into a single data record eliminating redundant data, (d) formatting the data record for human or for machine interpretation, and (e) presenting the formatted data record to a point of service during or just ahead of an associated interaction event.

Abstract translation: 提供了一种用于通过集成Web cookie数据和电话历史数据为客户创建便携式历史数据记录的方法。 该方法包括以下动作（a）检索和解释Web cookie数据，（b）检索和解释电话历史数据，（c）将数据集组合成单个数据记录，消除冗余数据，（d）格式化数据记录 用于人或机器解释，以及（e）在相关联的交互事件期间或之前将格式化的数据记录呈现给服务点。

公开(公告)号：US20060083362A1

公开(公告)日：2006-04-20

申请号：US11003723

申请日：2004-12-02

Applicant: Nikolay Anisimov ,  Petr Makagon ,  Herbert Ristock ,  Andrey Ryabchun ,  Michael Perlmutter ,  Dan Kikinis

Inventor： Nikolay Anisimov ,  Petr Makagon ,  Herbert Ristock ,  Andrey Ryabchun ,  Michael Perlmutter ,  Dan Kikinis

IPC: H04M1/64

CPC classification number: H04M3/4938 ,  G10L15/30 ,  H04M1/2478 ,  H04M1/72561

Abstract: A system for interacting with voice extensible markup language application content includes a content source node connected to a network for rendering availability of voice extensible markup language content and code; a communication device connected to the network for acquiring at least the code rendered available; and a software interface running on the communication device for determining local existence of at least the code acquired and initializing execution of found code. Upon code execution, the content may be played on the communication device without a persistent network connection to the enterprise hosting the content.

Abstract translation: 用于与语音可扩展标记语言应用内容交互的系统包括连接到网络的内容源节点，用于提供语音可扩展标记语言内容和代码的可用性; 连接到所述网络的通信设备，用于至少获取所提供的代码; 以及在所述通信设备上运行的用于确定至少所获取的代码的本地存在并初始化所发现的代码的执行的软件接口。 在代码执行时，内容可以在通信设备上播放，而不需要持续网络连接到托管内容的企业。

公开(公告)号：US06104802A

公开(公告)日：2000-08-15

申请号：US972772

申请日：1997-11-18

Applicant: S Michael Perlmutter

Inventor： S Michael Perlmutter

IPC: H04L29/08 ,  H04M3/42 ,  H04M3/51 ,  H04M3/523 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M7/12 ,  H04Q3/00 ,  H04Q3/64 ,  H04Q3/66 ,  H04Q3/72

CPC classification number: H04L67/306 ,  H04L65/4007 ,  H04M3/51 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5237 ,  H04M7/006 ,  H04Q3/0029 ,  H04Q3/0045 ,  H04Q3/64 ,  H04Q3/66 ,  H04M2203/551 ,  H04M2207/12 ,  H04M2242/22 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42323 ,  H04M3/5166 ,  H04M3/5233 ,  H04M3/56 ,  H04M3/58 ,  H04M7/12 ,  H04Q2213/13034 ,  H04Q2213/13072 ,  H04Q2213/13093 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13141 ,  H04Q2213/13164 ,  H04Q2213/13174 ,  H04Q2213/13204 ,  H04Q2213/1322 ,  H04Q2213/13345 ,  H04Q2213/13349 ,  H04Q2213/13389 ,  H04Q3/72

Abstract: Telephone call routing in networks is provided by forwarding routing data other than origination identification and destination identification in-band with calls, and using the in-band data at call destinations to do further routing. In some embodiments negotiation is accomplished between routers at different points in the network based on the in-band routing data. Practice of the invention extends to intelligent telephony networks and as well to simulated telephone calls between computers in wide area data networks, such as the Internet and Intranets.