System and method for selective voicemail transcription
    41.
    发明授权
    System and method for selective voicemail transcription 有权
    用于选择性语音邮件转录的系统和方法

    公开(公告)号:US08879695B2

    公开(公告)日:2014-11-04

    申请号:US12852190

    申请日:2010-08-06

    IPC分类号: H04M11/00 H04M3/533

    摘要: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed.

    摘要翻译: 这里公开了用于选择性地转录消息的系统,方法和非暂时的计算机可读存储介质。 本文公开了五种一般方法。 第一种方法是检查一个能转录的客户端,当客户端设备能够接受转录时,该客户端会转录消息。 第二和第三种方法是平台控制和用户控制的预定义选择性转录。 这种方法的一个方面是由转录规则驱动。 第四种方法是在消息被存储或存储以进行转录之前的用户控制的按需选择性转录。 一个例子是用户将来电者转接到语音信箱,并指示该语音邮件被转录。 第五种方法是在消息被存储之后的用户控制的按需选择性转录。 在该方法的一个实施例中,用户必须特别请求存储的消息被转录。

    Methods and apparatus to provide a call-associated content service
    42.
    发明授权
    Methods and apparatus to provide a call-associated content service 有权
    提供呼叫相关内容服务的方法和装置

    公开(公告)号:US08811382B2

    公开(公告)日:2014-08-19

    申请号:US13307974

    申请日:2011-11-30

    申请人: James Jackson

    发明人: James Jackson

    IPC分类号: H04L12/66

    摘要: An example method includes performing a telephone number database query at a call session control function server to obtain a first uniform resource identifier for a destination and to obtain a second uniform resource identifier for the destination, establishing a first communication session to the destination based on the first uniform resource identifier, and initiating a second communication session on behalf of a calling device to the destination based on the second uniform resource identifier, the destination to provide content associated with the first communication session via the second communication session.

    摘要翻译: 示例性方法包括在呼叫会话控制功能服务器处执行电话号码数据库查询以获得用于目的地的第一统一资源标识符,并获得目的地的第二统一资源标识符,基于所述目的地建立到目的地的第一通信会话 第一统一资源标识符,以及基于所述第二统一资源标识符,代表主叫设备向所述目的地发起第二通信会话,所述目的地经由所述第二通信会话提供与所述第一通信会话相关联的内容。

    Method and apparatus for dynamically controlling internet protocol packet handling in a voice over internet protocol network
    43.
    发明授权
    Method and apparatus for dynamically controlling internet protocol packet handling in a voice over internet protocol network 有权
    用于在互联网协议网络中的语音中动态控制因特网协议分组处理的方法和装置

    公开(公告)号:US08743688B2

    公开(公告)日:2014-06-03

    申请号:US12635863

    申请日:2009-12-11

    IPC分类号: H04L12/26

    CPC分类号: H04L41/0806 H04L47/2416

    摘要: In one embodiment, the present disclosure is a method and apparatus for dynamically controlling Internet Protocol packet flows in a Voice over Internet Protocol network. In one embodiment, a method for controlling flows of packets in a network includes obtaining a list identifying at least one user element that is authorized to register with the network and dynamically configuring a manner in which at least one border element handles the packets in accordance with the list.

    摘要翻译: 在一个实施例中,本公开是用于在互联网协议网络中动态控制因特网协议分组流的方法和装置。 在一个实施例中,一种用于控制网络中的分组流的方法包括获得标识被授权向网络注册的至少一个用户单元的列表,并动态配置至少一个边界元素根据 列表。

    Methods and apparatus to route emergency communication sessions
    44.
    发明授权
    Methods and apparatus to route emergency communication sessions 有权
    路由紧急通信会话的方法和设备

    公开(公告)号:US08687558B2

    公开(公告)日:2014-04-01

    申请号:US13354084

    申请日:2012-01-19

    IPC分类号: H04W4/00

    CPC分类号: H04W4/90 H04W76/50 H04W88/06

    摘要: Methods and apparatus to route emergency communication sessions are disclosed. An example method involves querying a gateway node cache in response to a first broadcast probe received at a node of a wireless Internet-based network. When the gateway node cache identifies a first gateway node, a first response is selectively sent to nodes that participated in a search flood associated with the first broadcast probe.

    摘要翻译: 公开了路由紧急通信会话的方法和装置。 示例性方法包括响应于在基于无线因特网的网络的节点处接收的第一广播探测来查询网关节点高速缓存。 当网关节点缓存识别第一网关节点时,选择性地将第一响应发送到参与与第一广播探测相关联的搜索洪泛的节点。

    Apparatus and method for managing message communication
    45.
    发明授权
    Apparatus and method for managing message communication 有权
    用于管理消息通信的装置和方法

    公开(公告)号:US08510398B2

    公开(公告)日:2013-08-13

    申请号:US12965371

    申请日:2010-12-10

    IPC分类号: G06F15/16

    摘要: A system that incorporates teachings of the present disclosure may include, for example, receiving from a first communication device a message and a message request at a messaging server, selecting a second communication device from a group of other communication devices, providing a notification of the message to the second communication device, providing a message to the second communication device when the second communication device transmits an access request to the messaging server in response to the notification, and establishing a communication session between the first and second communication devices using the messaging server when the second communication device transmits a session request to the messaging server in response to receiving the message. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如从消息服务器从第一通信设备接收消息和消息请求,从一组其他通信设备中选择第二通信设备,提供对 消息发送到第二通信设备,当第二通信设备响应于该通知向消息收发服务器发送访问请求时,向第二通信设备提供消息,以及使用消息收发服务器在第一和第二通信设备之间建立通信会话 当所述第二通信设备响应于接收到所述消息而向所述消息接发服务器发送会话请求时。 公开了其他实施例。

    Systems and methods to monitor and analyze customer equipment downtime in a voice over internet protocol (VoIP) service network
    46.
    发明授权
    Systems and methods to monitor and analyze customer equipment downtime in a voice over internet protocol (VoIP) service network 有权
    监控和分析网络语音(VoIP)服务网络中客户设备停机的系统和方法

    公开(公告)号:US08503326B2

    公开(公告)日:2013-08-06

    申请号:US13544693

    申请日:2012-07-09

    IPC分类号: G01R31/08

    摘要: Systems and methods to monitor and analyze customer premises equipment downtime in a Voice over Internet Protocol service network are disclosed. Example methods for a dynamic host configuration protocol server disclosed herein include assigning a replacement Internet protocol address to a residential gateway, the replacement Internet protocol address to replace a first Internet protocol address assigned to at least one of the residential gateway or customer premises equipment associated with the residential gateway, sending a first address change message to a session border controller, and sending a second address change message to a lost subscriber time server, the first and second address change messages to indicate that the first Internet protocol address has been replaced by the replacement Internet protocol address.

    摘要翻译: 公开了在因特网协议服务网络中监视和分析客户驻地设备停机的系统和方法。 本文公开的用于动态主机配置协议服务器的示例方法包括:将替换因特网协议地址分配给住宅网关,所述替换因特网协议地址来替换分配给与所述住宅网关相关联的住宅网关或客户驻地设备中的至少一个的第一互联网协议地址 所述住宅网关向所述会话边界控制器发送第一地址更改消息,以及向丢失的订户时间服务器发送第二地址改变消息,所述第一和第二地址改变消息指示所述第一互联网协议地址已被 替换互联网协议地址。

    Automatic integrated escalation in a unified messaging system

    公开(公告)号:US08396203B2

    公开(公告)日:2013-03-12

    申请号:US12582374

    申请日:2009-10-20

    IPC分类号: H04M3/00

    摘要: A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages.

    Method and apparatus for managing rehoming of user endpoint devices in a communication network
    48.
    发明授权
    Method and apparatus for managing rehoming of user endpoint devices in a communication network 有权
    用于管理通信网络中的用户端点设备的归属的方法和装置

    公开(公告)号:US08386590B2

    公开(公告)日:2013-02-26

    申请号:US12571755

    申请日:2009-10-01

    IPC分类号: G06F15/16

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a Domain Name System (DNS) server having a controller to receive new provisioning information for updating a Fully Qualified Domain Name (FQDN), and update the FQDN with the new provisioning information. The new provisioning information can include among other things a start time for rehoming one or more user endpoint devices (UEs) assigned to a current session border Controller (S/BC), a move-from record comprising a descriptor of at least the current S/BC, a move-to record comprising a descriptor of at least a new S/BC to which to rehome the one or more UEs, a transfer window representing a total time for the rehoming the one or more UEs to the new S/BC, and a pacing parameter for rehoming the one or more UEs to the new S/BC during the transfer window. Additional embodiments are disclosed.

    摘要翻译: 包含本公开的教导的系统可以包括例如具有控制器以接收用于更新完全限定域名(FQDN)的新供应信息的域名系统(DNS)服务器),并且使用新的供应来更新FQDN 信息。 新的配置信息可以包括用于重新分配分配给当前会话边界控制器(S / BC)的一个或多个用户端点设备(UE)的开始时间,包括至少当前S的描述符的移动记录 / BC,包括至少一个用于重新连接一个或多个UE的新S / BC的描述符的移动记录,表示用于将一个或多个UE重新上传到新S / BC的总时间的传输窗口 以及用于在传输窗口期间将一个或多个UE重新寻呼到新的S / BC的起搏参数。 公开了另外的实施例。

    Methods and apparatus to control a flash crowd event in a voice over Internet protocol (VoIP) network
    49.
    发明授权
    Methods and apparatus to control a flash crowd event in a voice over Internet protocol (VoIP) network 有权
    通过互联网协议(VoIP)网络控制闪存人群事件的方法和装置

    公开(公告)号:US08363641B2

    公开(公告)日:2013-01-29

    申请号:US12044479

    申请日:2008-03-07

    IPC分类号: H04L12/66 H04L12/56

    摘要: Methods and apparatus to control a flash crowd event in a voice over Internet protocol (VoIP) network are disclosed. An example method comprises receiving at a VoIP border element a VoIP registration response message having a field representing a priority assigned to a VoIP endpoint, receiving a message from the VoIP endpoint at the VoIP border element, detecting whether a network congestion condition exists, and placing the message received from the VoIP endpoint into one of a plurality of queues based on the priority when the congestion condition is detected.

    摘要翻译: 公开了一种通过因特网协议(VoIP)网络控制闪存人群事件的方法和装置。 一种示例方法包括在VoIP边界元素处接收具有表示分配给VoIP端点的优先级的字段的VoIP注册响应消息,在VoIP边界元素处接收来自VoIP端点的消息,检测是否存在网络拥塞状况,以及放置 当检测到拥塞状况时,基于优先级从VoIP端点接收到的消息到多个队列之一。

    SYSTEMS AND METHODS TO MONITOR AND ANALYZE CUSTOMER EQUIPMENT DOWNTIME IN A VOICE OVER INTERNET PROTOCOL (VOIP) SERVICE NETWORK
    50.
    发明申请
    SYSTEMS AND METHODS TO MONITOR AND ANALYZE CUSTOMER EQUIPMENT DOWNTIME IN A VOICE OVER INTERNET PROTOCOL (VOIP) SERVICE NETWORK 有权
    系统和方法监控和分析客户设备在互联网协议语音(VOIP)服务网络中的停机

    公开(公告)号:US20120278457A1

    公开(公告)日:2012-11-01

    申请号:US13544693

    申请日:2012-07-09

    IPC分类号: G06F15/177

    摘要: Systems and methods to monitor and analyze customer premises equipment downtime in a Voice over Internet Protocol service network are disclosed. Example methods for a dynamic host configuration protocol server disclosed herein include assigning a replacement Internet protocol address to a residential gateway, the replacement Internet protocol address to replace a first Internet protocol address assigned to at least one of the residential gateway or customer premises equipment associated with the residential gateway, sending a first address change message to a session border controller, and sending a second address change message to a lost subscriber time server, the first and second address change messages to indicate that the first Internet protocol address has been replaced by the replacement Internet protocol address.

    摘要翻译: 公开了在因特网协议服务网络中监视和分析客户驻地设备停机的系统和方法。 本文公开的用于动态主机配置协议服务器的示例方法包括:将替换因特网协议地址分配给住宅网关,所述替换因特网协议地址来替换分配给与所述住宅网关相关联的住宅网关或客户驻地设备中的至少一个的第一互联网协议地址 所述住宅网关向所述会话边界控制器发送第一地址更改消息,以及向丢失的订户时间服务器发送第二地址改变消息,所述第一和第二地址改变消息指示所述第一互联网协议地址已被 替换互联网协议地址。