公开(公告)号：US20090129560A1

公开(公告)日：2009-05-21

申请号：US11942978

申请日：2007-11-20

Applicant: Mark Bowden

Inventor： Mark Bowden

IPC: H04M3/22

CPC classification number: H04M3/367 ,  G06Q10/06311 ,  H04M2201/12 ,  H04Q3/0025 ,  H04Q3/0091

Abstract: A communication network that includes a signaling system seven (SS7) network is operated by associating call release messages, which are indicative of call failures in the communication network, with an originating point code (OPC) and/or a calling number. The rate at which calls originating from the originating point code and/or the calling number are admitted to the network may be adjusted based on the association between the call release messages and the originating point code and/or the calling number.

Abstract translation: 包括信令系统7（SS7）网络的通信网络通过将指示通信网络中的呼叫失败的呼叫释放消息与始发点代码（OPC）和/或主叫号码相关联来操作。 可以基于呼叫释放消息和起始点代码和/或主叫号码之间的关联来调整源自始发点代码和/或主叫号码的呼叫到网络的速率。

公开(公告)号：US20090086649A1

公开(公告)日：2009-04-02

申请号：US12245237

申请日：2008-10-03

Applicant: Johannes Cornelis Van Der Burg ,  Harry Wilhelmus Scheers

Inventor： Johannes Cornelis Van Der Burg ,  Harry Wilhelmus Scheers

IPC: H04W24/08

CPC classification number: H04M3/2254 ,  H04M2201/12 ,  H04W24/08

Abstract: A system, method and tool for monitoring switching events in a network with at least two nodes, and a corresponding network, the system, method and tool including means for representing the events originated from different nodes as data in a uniform format, and means for counting the occurrence of events in a node of the network wherein switching events being represented as the same data are counted as the same event.

Abstract translation: 一种用于监视具有至少两个节点的网络中的交换事件的系统，方法和工具，以及相应的网络，所述系统，方法和工具包括用于将来自不同节点的事件表示为均匀格式的数据的装置，以及用于 计算网络节点中的事件的发生，其中表示为相同数据的交换事件被计为同一事件。

公开(公告)号：US20080186872A1

公开(公告)日：2008-08-07

申请号：US12063971

申请日：2006-07-31

Applicant: Olaf Carl Zaencker

Inventor： Olaf Carl Zaencker

IPC: G06F11/00 ,  H04L12/26 ,  H04L1/16

CPC classification number: H04L1/24 ,  H04L1/205 ,  H04L43/045 ,  H04L43/0823 ,  H04M7/0084 ,  H04M2201/12

Abstract: Disclosed is a method for analyzing errors of a data stream, particularly a real-time data stream, in a data network (100). According to said method, a time stamp and/or a sequence number is/are determined from or for each data packet transmitted between two communication terminals (10, 12) of the data network (100), a history (diagram) and/or a frequency distribution (histogram) of at least one data transmission parameter determined from the plurality of time stamps and/or sequence numbers of the data packets of the data stream is generated, and a pattern of the history and/or the frequency distribution of the at least one data transmission parameter is identified in order to determine the location and/or the cause of an error during the transmission of the data stream in the data network.

Abstract translation: 公开了一种用于分析数据网络（100）中的数据流（特别是实时数据流）的错误的方法。 根据所述方法，从数据网络（100）的两个通信终端（10,12）之间发送的每个数据分组确定时间戳和/或序列号，历史（图）和/或 生成从多个时间标记确定的至少一个数据传输参数和/或数据流的数据分组的序列号的频率分布（直方图），以及历史和/或频率分布的模式 识别至少一个数据传输参数，以便在数据网络中的数据流传输期间确定错误的位置和/或原因。

公开(公告)号：US20080167007A1

公开(公告)日：2008-07-10

申请号：US11620713

申请日：2007-01-07

Applicant: Gregory Novick ,  Henri Lamiraux ,  Jeremy Wyld ,  Jeffrey Bush

Inventor： Gregory Novick ,  Henri Lamiraux ,  Jeremy Wyld ,  Jeffrey Bush

IPC: H04M11/10

CPC classification number: H04L12/66 ,  H04M1/6505 ,  H04M1/7255 ,  H04M3/53333 ,  H04M3/537 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2203/2016 ,  H04M2203/256 ,  H04M2203/4545

Abstract: Systems, methods and computer readable media for providing or managing or using voicemails are described. In one embodiment, a method includes receiving, at a first data processing system, data representing an expiration time of a voicemail left for a user of the first data processing system and storing the data representing the expiration time for later use by the first data processing system. Systems, media, and other methods are also described.

公开(公告)号：US07340040B1

公开(公告)日：2008-03-04

申请号：US09454597

申请日：1999-12-07

Applicant: Michael J. Saylor ,  Frederick Richards, III ,  Anurag Patnaik ,  Michael Zirngibl

Inventor： Michael J. Saylor ,  Frederick Richards, III ,  Anurag Patnaik ,  Michael Zirngibl

IPC: H04M1/64

CPC classification number: H04M3/42153 ,  G06Q40/00 ,  H04M3/382 ,  H04M3/493 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/36 ,  H04M2201/40 ,  H04M2203/2072

Abstract: A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services relating to subscriber corporate analysis related information, including information derived from on-line analytical processing (OLAP) systems. More specifically, the invention relates to a system and method that enable personalized delivery of corporate analysis-related information in real-time, via natural language voice communication with a voice-enabled terminal device.

Abstract translation: 用于创建和自动部署与订户公司分析相关信息相关的个性化，动态和交互式语音服务的系统和方法，包括从在线分析处理（OLAP）系统获得的信息。 更具体地，本发明涉及一种通过与语音终端设备的自然语言语音通信实时地实现公司分析相关信息的个性化传送的系统和方法。

公开(公告)号：US07266192B2

公开(公告)日：2007-09-04

申请号：US11296381

申请日：2005-12-08

Applicant: Steven W. Statham ,  Ronald A. Medo

Inventor： Steven W. Statham ,  Ronald A. Medo

IPC: H04M3/523 ,  H04M7/00 ,  H04M15/00

CPC classification number: H04M3/22 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/5175 ,  H04M3/5237 ,  H04M3/53325 ,  H04M2201/12 ,  H04M2201/36

Abstract: In recent times, communications service providers have been able to offer large business enterprises the ability to share call center operation among multiple geographically dispersed call centers. In particular, network-resident call handling technologies have been developed for performing some of the handling and queuing of each inbound call within the communications network, that is, before the call is forwarded to an ACD at a particular call center. However, by outsourcing a portion of the call center operations to a network-based call routing system, the call centers are no longer able to maintain direct control over, and are generally unable to directly access information, such as statistics, about the calls in the network or other call centers. Accordingly, an interface is provided that allows an entity to obtain information about calls within the network or other call center(s).

Abstract translation: 近来，通信服务提供商能够为大型企业提供在多个地理上分散的呼叫中心之间共享呼叫中心运营的能力。 特别地，已经开发了网络驻留呼叫处理技术，用于执行通信网络内的每个入站呼叫的一些处理和排队，即在呼叫转发到特定呼叫中心的ACD之前。 然而，通过将呼叫中心操作的一部分外包给基于网络的呼叫路由系统，呼叫中心不再能够维持直接控制，并且通常不能直接访问诸如关于呼叫的呼叫的信息 网络或其他呼叫中心。 因此，提供了允许实体获取关于网络或其他呼叫中心内的呼叫的信息的接口。

公开(公告)号：US06868152B2

公开(公告)日：2005-03-15

申请号：US09983293

申请日：2001-10-23

Applicant: Steven W. Statham ,  Ronald A. Medo

Inventor： Steven W. Statham ,  Ronald A. Medo

IPC: H04M3/51 ,  H04M3/22 ,  H04M3/36 ,  H04M3/42 ,  H04M3/523 ,  H04M3/533 ,  H04M7/00 ,  H04M15/00

CPC classification number: H04M3/22 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/5175 ,  H04M3/5237 ,  H04M3/53325 ,  H04M2201/12 ,  H04M2201/36

Abstract: In recent times, communications service providers have been able to offer large business enterprises the ability to share call center operation among multiple geographically dispersed call centers. In particular, network-resident call handling technologies have been developed for performing some of the handling and queuing of each inbound call within the communications network, that is, before the call is forwarded to an ACD at a particular call center. However, by outsourcing a portion of the call center operations to a network-based call routing system, the call centers are no longer able to maintain direct control over, and are generally unable to directly access information, such as statistics, about the calls in the network or other call centers. Accordingly, an interface is provided that allows an entity to obtain information about calls within the network or other call center(s).

Abstract translation: 近来，通信服务提供商能够为大型企业提供在多个地理上分散的呼叫中心之间共享呼叫中心运营的能力。 特别地，已经开发了网络驻留呼叫处理技术，用于执行通信网络内的每个入站呼叫的一些处理和排队，即在呼叫转发到特定呼叫中心的ACD之前。 然而，通过将呼叫中心操作的一部分外包给基于网络的呼叫路由系统，呼叫中心不再能够维持直接控制，并且通常不能直接访问诸如关于呼叫的呼叫的信息 网络或其他呼叫中心。 因此，提供了允许实体获取关于网络或其他呼叫中心内的呼叫的信息的接口。

公开(公告)号：US20030219018A1

公开(公告)日：2003-11-27

申请号：US10441558

申请日：2003-05-20

Applicant: Koninklijke KPN N.V.

Inventor： Johannes Cornelis Van Der Burg ,  Harry Wilhelmus Scheers

IPC: H04L012/28

CPC classification number: H04M3/2254 ,  H04M2201/12 ,  H04W24/08

Abstract: A system, method and tool for monitoring switching events in a network with at least two nodes, and a corresponding network, the system, method and tool including means for representing the events originated from different nodes as data in a uniform format, and means for counting the occurrence of events in a node of the network wherein switching events being represented as the same data are counted as the same event.

Abstract translation: 一种用于监视具有至少两个节点的网络中的交换事件的系统，方法和工具，以及相应的网络，所述系统，方法和工具包括用于将来自不同节点的事件表示为均匀格式的数据的装置，以及用于 计算网络节点中的事件的发生，其中表示为相同数据的交换事件被计为同一事件。

公开(公告)号：US6385446B2

公开(公告)日：2002-05-07

申请号：US79442401

申请日：2001-02-27

Applicant: NOKIA NETWORKS OY

Inventor： PALVIAINEN KEIJO ,  KESKINEN MATTI ,  OJALA ERKKI ,  YLA-OUTINEN PETTERI

IPC: H04M3/533 ,  H04M3/54 ,  H04M7/00 ,  H04W4/12 ,  H04Q7/38

CPC classification number: H04W4/12 ,  H04M3/533 ,  H04M3/54 ,  H04M3/545 ,  H04M7/00 ,  H04M2201/12 ,  H04M2207/18

Abstract: In telecommunications networks the problem with call forwarding restriction according to prior art is that access through call forwarding to numbers with ensuring an answer rather than possible further forwarding is not possible. The invention is based on the idea that call forwarding is allowed despite call forwarding restriction when the number to be used in forwarding the call meets special conditions set beforehand. The number is thus compared with the preset conditions and depending on the result of this comparison the call is either forwarded or not.

Abstract translation: 在电信网络中，根据现有技术的呼叫转移限制的问题是不可能通过呼叫前转到数字来确保答案而不是可能进一步转发。 本发明是基于这样的想法，即当转接呼叫中使用的号码符合预先设定的特殊条件时，呼叫转移限制是允许的。 因此，该号码与预设条件进行比较，并且根据该比较的结果，呼叫转发或不转发。

公开(公告)号：US06381221B1

公开(公告)日：2002-04-30

申请号：US09213572

申请日：1998-12-17

Applicant: Cyril Legouet-Camus ,  Edith Felix ,  Claudine Lorion ,  Eric Francois Martin ,  Didier Ounkowski ,  Thierry Roman

Inventor： Cyril Legouet-Camus ,  Edith Felix ,  Claudine Lorion ,  Eric Francois Martin ,  Didier Ounkowski ,  Thierry Roman

IPC: H04L100

CPC classification number: H04Q11/0414 ,  H04L1/24 ,  H04L41/24 ,  H04L41/5067 ,  H04L43/06 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/4228 ,  H04M2201/12 ,  H04Q2213/13092 ,  H04Q2213/13097 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/1316 ,  H04Q2213/13166 ,  H04Q2213/13213

Abstract: System for monitoring the performance of at least one line at a node of a digital communication network, such a system including a set of hardware registers associated with the line for registering line performance information associated therewith, a set of counters associated with the line, each counter defining a parameter depending on the line performance information, and a processing unit for, during a predetermined period of time, gathering the line performance information from the counters in a performance report to be sent to a network management unit. One table (22, 24 or 26) is associated with the line and stores all the data necessary to read the parameter for each counter of the associated set of counters with the line, and a processing machine (20) reads the table, sequentially computes the parameters defined by each counter by using the data stored in the table, and sequentially updates the counters.

Abstract translation: 用于监视数字通信网络的节点处的至少一行的性能的系统，所述系统包括与用于注册与其相关联的线路性能信息的线路相关联的一组硬件寄存器，与该线路相关联的一组计数器 计数器根据线路性能信息定义参数，以及处理单元，用于在预定时间段期间，在要发送到网络管理单元的性能报告中从计数器收集线路性能信息。 一个表（22,24或26）与行相关联并且存储用于读取相关联的一组计数器的每个计数器的参数所需的所有数据，并且处理机（20）读取表，顺序地计算 通过使用存储在表中的数据由每个计数器定义的参数，并且顺序更新计数器。