公开(公告)号：US07035230B1

公开(公告)日：2006-04-25

申请号：US09902946

申请日：2001-07-11

申请人： Shmuel Shaffer ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Shantanu Sarkar

IPC分类号： H04L12/16

CPC分类号： H04L12/1818 ,  H04L29/06027 ,  H04L47/15 ,  H04L47/20 ,  H04L47/24 ,  H04L47/70 ,  H04L47/724 ,  H04L47/781 ,  H04L47/801 ,  H04L47/806 ,  H04L47/826 ,  H04L65/403

摘要： A system and method for reserving a network resource for a multipoint conference includes receiving a list of participants scheduled to participate in the conference, a scheduled start time, and estimated duration for the conference. A plurality of communication paths are predicted, each communication path corresponding to at least one of the participants. A network resource along the communication paths is reserved for a predetermined period of time beginning at approximately the scheduled start time. In accordance with the particular embodiment, the network resource includes bandwidth.

摘要翻译： 一种用于保留用于多点会议的网络资源的系统和方法包括接收计划参加会议的参与者的列表，预定的开始时间和会议的估计持续时间。 预测多个通信路径，每个通信路径对应于至少一个参与者。 沿着通信路径的网络资源被保留在大约预定的开始时间开始的预定时间段。 根据特定实施例，网络资源包括带宽。

公开(公告)号：US07003086B1

公开(公告)日：2006-02-21

申请号：US09766424

申请日：2001-01-18

申请人： Shmuel Shaffer ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Shantanu Sarkar

IPC分类号： H04M3/42

CPC分类号： H04M3/56 ,  H04L12/1813 ,  H04L29/06027 ,  H04L65/103 ,  H04L65/104 ,  H04L65/403 ,  H04M7/006

摘要： A method and apparatus for allocating call resources during a conference call are disclosed. A conference call between a plurality of clients is conducted on a first call resource. The clients communicate media streams to the first call resource for mixing. A media gateway identifies a second call resource to conduct the conference call and mix the media streams, and transfers the conference call from the first call resource to the second call resource without suspending communication of a plurality of mixed media streams received by the clients.

摘要翻译： 公开了一种在电话会议期间分配呼叫资源的方法和装置。 在第一呼叫资源上进行多个客户端之间的电话会议。 客户端将媒体流传送到第一个呼叫资源进行混合。 媒体网关标识第二呼叫资源以进行会议呼叫并混合媒体流，并且将会议呼叫从第一呼叫资源传送到第二呼叫资源，而不会中止由客户端接收的多个混合媒体流的通信。

公开(公告)号：US06978001B1

公开(公告)日：2005-12-20

申请号：US10039160

申请日：2001-12-31

申请人： Shmuel Shaffer ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Shantanu Sarkar

IPC分类号： H04L29/06 ,  H04L29/08 ,  H04M3/20 ,  H04M3/428 ,  H04M3/487 ,  H04M3/56 ,  H04M7/00 ,  H04M3/42

CPC分类号： H04L65/4038 ,  H04L29/06 ,  H04L29/06027 ,  H04L67/14 ,  H04L69/329 ,  H04M3/20 ,  H04M3/42059 ,  H04M3/4285 ,  H04M3/487 ,  H04M3/56 ,  H04M3/569 ,  H04M7/006 ,  H04M2203/2088 ,  H04M2203/5054 ,  H04M2242/22

摘要： A method and system for controlling audio content during a multiparty communication session includes prompting active participants to the multiparty communication session to identify themselves. Media from a particular device from which no active participant is identified is disabled to terminate communication of the media from the particular device to other devices in the multiparty communication session.

摘要翻译： 用于在多方通信会话期间控制音频内容的方法和系统包括向多方通信会话提示主动参与者以识别自身。 禁止从没有活动参与者识别的特定设备的媒体终止媒体从特定设备到多方通信会话中的其他设备的通信。

公开(公告)号：US06976055B1

公开(公告)日：2005-12-13

申请号：US09766426

申请日：2001-01-18

申请人： Shmuel Shaffer ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Shantanu Sarkar

IPC分类号： G06F15/16 ,  H04L29/06 ,  H04L29/08 ,  H04M3/56 ,  H04N7/14 ,  H04N7/15

CPC分类号： H04N7/15 ,  H04L29/06027 ,  H04L65/103 ,  H04L65/1046 ,  H04L65/1069 ,  H04L65/4053 ,  H04M3/568 ,  H04M2203/5081

摘要： A method and apparatus for conducting a transfer of a conference call are disclosed. A media gateway receives a message to transfer a conference call from a first call resource to a second call resource. If the message indicates a change in the number of clients participating in the conference call, the media gateway simultaneously transfers the conference call and plays a prompt to the clients indicating the change. If the message does not indicate the change, the media gateway transfers the conference call in response to detecting a period of silence.

摘要翻译： 公开了一种进行电话会议转接的方法和装置。 媒体网关接收消息以将电话会议从第一呼叫资源传送到第二呼叫资源。 如果消息指示参与会议呼叫的客户端的数量发生变化，则媒体网关同时传送会议呼叫并向客户端发出指示该更改的提示。 如果消息没有指示改变，则媒体网关响应于检测到静默期而传送电话会议。

公开(公告)号：US06973027B1

公开(公告)日：2005-12-06

申请号：US09932544

申请日：2001-08-17

申请人： Shmuel Shaffer ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Shantanu Sarkar

IPC分类号： H04J1/16 ,  H04L29/06 ,  H04L29/14 ,  H04M7/00

CPC分类号： H04L29/06027 ,  H04L65/1009 ,  H04L65/1043 ,  H04L69/40 ,  H04M7/0084

摘要： The present invention provides a method for maintaining a communication session between telephony devices, which includes establishing a first TCP/IP signaling communication link between a first telephony device and a proxy. The first TCP/IP signaling communication link is operable to communicate first keep alive signals between the proxy and the first telephony device. A second TCP/IP signaling communication link is established between a primary gatekeeper and the proxy. The second TCP/IP signaling communication link is operable to communicate second keep alive signals between the proxy and the primary gatekeeper. The first and second TCP/IP signaling communication links are terminated at the proxy. Therefore, a communication session between the first telephony device and a second telephony device may be maintained even if the second keep alive signals are interrupted.

摘要翻译： 本发明提供了一种用于维护电话设备之间的通信会话的方法，其包括在第一电话设备和代理之间建立第一TCP / IP信令通信链路。 第一TCP / IP信令通信链路可操作以在代理和第一电话设备之间首先通信保持活动信号。 在主要关守和代理之间建立第二个TCP / IP信令通信链路。 第二TCP / IP信令通信链路可操作以在代理和主网守之间传送第二保持活动信号。 第一和第二TCP / IP信令通信链路在代理端被终止。 因此，即使第二保持信号被中断，也可以维持第一电话设备和第二电话设备之间的通信会话。

公开(公告)号：US06917587B1

公开(公告)日：2005-07-12

申请号：US09776076

申请日：2001-02-01

申请人： Shantanu Sarkar ,  Shmuel Shaffer ,  Thiyagesan Ramalingam

发明人： Shantanu Sarkar ,  Shmuel Shaffer ,  Thiyagesan Ramalingam

IPC分类号： G01R31/08 ,  H04M3/22 ,  H04M7/00

CPC分类号： H04L65/1069 ,  H04L65/403 ,  H04L65/608 ,  H04M3/2254 ,  H04M7/006

摘要： A method and apparatus for recovering a call resource from a call session are disclosed. A call resource detects if a media stream communicated from a device via a communication network becomes inactive during the call session and deletes the inactive media stream. The call resource deletes the inactive media streams until one media stream remains in the call session, which is terminated to release the call resource from the call session.

摘要翻译： 公开了一种从呼叫会话中恢复呼叫资源的方法和装置。 呼叫资源检测在呼叫会话期间通过通信网络从设备传送的媒体流是否变为不活动，并删除非活动媒体流。 呼叫资源删除不活动媒体流，直到一个媒体流保持在呼叫会话中，终止该呼叫会话从呼叫会话释放呼叫资源。

公开(公告)号：US08553067B2

公开(公告)日：2013-10-08

申请号：US12828625

申请日：2010-07-01

申请人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

发明人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

IPC分类号： H04N7/15 ,  H04M3/00 ,  H04L12/26 ,  G06F15/16

CPC分类号： H04N7/15 ,  H04N7/147 ,  H04N7/155

摘要： Techniques are provided for receiving multimedia from a plurality of endpoints participating in a conference session, including multimedia from an endpoint that was muted during the conference session. A muting state is detected at a particular endpoint during the conference session and the multimedia from the particular endpoint is recorded even though it is not forwarded and rendered to the other endpoints during the conference session. Information associated with the multimedia data for the conference session is stored to indicate the time period during which the muting state was detected at the particular endpoint. Techniques are also provided for granting access at a later time to the stored multimedia data for conference session, including access controls to the muted multimedia.

摘要翻译： 提供技术用于从参与会议会话的多个端点接收多媒体，包括来自在会议期间被静音的端点的多媒体。 在会议会话期间在特定端点处检测到静音状态，并且即使在会议会话期间不转发并呈现给其他端点，也记录来自特定端点的多媒体。 存储与会议会话的多媒体数据相关联的信息，以指示在特定端点处检测到静音状态的时间段。 还提供了用于在稍后时间将存储的多媒体数据用于会议会话的准许技术，包括对静音多媒体的访问控制。

公开(公告)号：US20120027195A1

公开(公告)日：2012-02-02

申请号：US12846316

申请日：2010-07-29

申请人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

发明人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

IPC分类号： H04M3/00

CPC分类号： H04M3/51 ,  H04M3/42221 ,  H04M2201/40 ,  H04M2203/60

摘要： Techniques are provided to automatically edit multimedia associated with call center sessions when producing monitoring and/or recording copies of the multimedia. Multimedia associated with a session between a caller and a call center agent is received. The multimedia from the session is analyzed to determine when sensitive information is to be revealed. The multimedia is edited to mask the sensitive information in a monitored and/or recorded copy of the multimedia.

摘要翻译： 提供技术来产生多媒体的监视和/或记录副本时，与呼叫中心会话相关联的多媒体编辑。 接收与呼叫者和呼叫中心代理之间的会话相关联的多媒体。 分析会话的多媒体，以确定敏感信息何时被显示。 编辑多媒体以屏蔽多媒体的监视和/或记录的副本中的敏感信息。

公开(公告)号：US07209475B1

公开(公告)日：2007-04-24

申请号：US10035679

申请日：2001-12-28

申请人： Shmuel Shaffer ,  Shantanu Sarkar ,  Thiyagesan Ramalingam

发明人： Shmuel Shaffer ,  Shantanu Sarkar ,  Thiyagesan Ramalingam

IPC分类号： H04L12/66

CPC分类号： H04L65/1083 ,  H04M3/4285 ,  H04M3/4878

摘要： A method and system for providing on-hold content in a voice over Internet Protocol (VoIP) environment includes receiving an indication of a call on-hold. On-hold content for the call may be selected based on revenue generation criteria such as, for example, prices advertisers and other content providers are willing to pay for provisioning of their content to the call.

摘要翻译： 用于在因特网协议语音（VoIP）环境中提供保持内容的方法和系统包括接收呼叫保持的指示。 可以基于收入生成标准来选择用于呼叫的保持内容，例如，广告商和其他内容提供商愿意为呼叫的内容供应而支付的价格。

公开(公告)号：US08630610B2

公开(公告)日：2014-01-14

申请号：US12845183

申请日：2010-07-28

申请人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

发明人： Shmuel Shaffer ,  Jochen Weppner ,  Shantanu Sarkar ,  Mukul Jain

IPC分类号： H04M11/04

CPC分类号： H04M3/42348 ,  H04M3/42068 ,  H04M3/5116 ,  H04M2203/2094 ,  H04M2203/558

摘要： Techniques are provided for using a location of a caller placing a call that is received at a call center to identify other sources of information that are relevant to the call. A call is received at a call center from a caller. The location of the caller is obtained from the received call, and other sources of information potentially relevant to the call are identified based on the location of the caller. For example, information is stored that identifies at lease one individual that is proximate to the location of the caller, and communication is initiated with at least one individual who is determined to be located proximate to the caller.

摘要翻译： 提供技术用于使用呼叫者在呼叫中心接收的呼叫的位置来识别与呼叫相关的其他信息源。 在呼叫中心从呼叫者接收到呼叫。 呼叫者的位置是从接收到的呼叫中获得的，并且基于呼叫者的位置来识别潜在地与呼叫相关的其他信息源。 例如，存储标识至少一个接近于呼叫者的位置的个体的信息，并且与被确定为位于呼叫者附近的至少一个个体发起通信。