Pre-call recording
    51.
    发明授权
    Pre-call recording 有权
    预先录音

    公开(公告)号:US09277052B2

    公开(公告)日:2016-03-01

    申请号:US14331102

    申请日:2014-07-14

    CPC classification number: H04M3/42221 H04M3/5175 H04M3/543

    Abstract: A recording of a subject is covertly generated prior to, and subsequent to an operator answering the call. The recording of the subject prior to the operator answering the call involves recording the subject and/or enabling the operator to listen in on the subject prior to indicating to the subject that the operator is communicating on the line. The subject is connected and a ring tone is generated and played back to the subject while audio received from the subject on the connection is recorded or otherwise monitored. Playback of the ringtone leads the subject to believe a connection has not yet been established. The operator may listen to the audio transmitted by the subject without the subject knowing the operator is covertly ascertaining situational information. The operator may provide a selection or answer the call to begin bi-direction communication with the subject which causes the ring tone to cease playing and lead the subject to believe the connection has just been established.

    Abstract translation: 在操作人员接听电话之前和之后隐蔽地产生被摄体的记录。 在操作者应答呼叫之前对被摄体的记录涉及记录被摄体和/或使得操作者能够在向对象指示操作者正在通信之前对主体进行收听。 被摄对象被连接,并且在从连接上的被摄体接收到的音频被记录或以其它方式被监视时,产生一个铃声并将其回放到被摄体。 铃声的播放导致主题相信连接尚未建立。 操作者可以听取被摄体发出的音频,而不需要知道操作者是隐蔽地确定情景信息。 操作者可以提供选择或应答呼叫以开始与被摄体的双向通信,这导致铃音停止播放,并引导对象相信连接刚刚建立。

    Controlled recorded 3-way calling
    53.
    发明授权
    Controlled recorded 3-way calling 有权
    受控记录3路通话

    公开(公告)号:US09253311B2

    公开(公告)日:2016-02-02

    申请号:US14444978

    申请日:2014-07-28

    Abstract: Agencies issue recording devices to personnel for administrating and monitoring controlled calls during the course of their duties. To provide flexible capabilities to agencies, a virtual number is provisioned and configured to enable an operator to administrate controlled calls without dedicated recording devices. Using the virtual number, the operator may setup a controlled call between a victim and a baddie. The victim is contacted via the virtual number by the operator and optionally informed about the controlled call process. In turn, the baddie is contacted using number information of the victim's phone and connected with the victim. Call audio between the victim and baddie is transmitted to the operator. When necessary, the operator may terminate the call remotely from the telephonic device the operator used to setup the call.

    Abstract translation: 机构在职责过程中向人员发放记录装置,以管理和监督控制电话。 为了向机构提供灵活的功能,虚拟号码被配置和配置为使得操作者能够在没有专用记录设备的情况下管理受控呼叫。 使用虚拟号码,操作者可以设置受害者和坏人之间的受控呼叫。 通过操作员通过虚拟号码联系受害者,并且可选地通知受控呼叫过程。 反过来,使用受害者电话的号码信息并与受害者联系来联系坏人。 将受害者和坏人之间的呼叫音频传送给操作者。 必要时,操作员可以从操作员用于建立呼叫的电话设备远程终止呼叫。

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