公开(公告)号：US09596366B1

公开(公告)日：2017-03-14

申请号：US14507627

申请日：2014-10-06

Applicant: Securus Technologies, Inc.

Inventor： Matthew Richard Smith ,  Russell Wayne Roberts ,  Ligit Koodarathil Mathew

IPC: H04M11/00 ,  H04N1/00

CPC classification number: H04N7/147 ,  G06F3/04842 ,  G06F3/04847 ,  G06K9/00288 ,  G10L17/005 ,  H04N1/00127 ,  H04N1/42 ,  H04N5/765

Abstract: Providing video mail to and from residents of controlled-environment facilities may include presenting a resident or non-resident a user interface and receiving a selection to send video mail. Whereupon, the user may be offered a selection to either upload a video or image or to capture a video or image. A selection by the user is accepted and in response to a selection to upload a video or image file, the user may be presented a file selection interface to enter a video or image filename and/or browse for a video or image file. In response to a selection to capture a video or image, the user may be presented a video or image capture interface for capturing the video or image, such as by using a camera of the host device. The selected or recorded video or image may then be uploaded and presented to the recipient for viewing.

Abstract translation: 向受控环境设施的居民提供视频邮件可能包括提供居民或非居民的用户界面，并接收选择以发送视频邮件。 于是，可以向用户提供选择以上传视频或图像或捕获视频或图像。 接受用户的选择，并且响应于选择上传视频或图像文件，可以向用户呈现文件选择界面以输入视频或图像文件名和/或浏览视频或图像文件。 响应于捕获视频或图像的选择，用户可以被呈现用于捕获视频或图像的视频或图像捕获接口，例如通过使用主机设备的相机。 然后可以将所选或记录的视频或图像上传并呈现给接收者以供观看。

公开(公告)号：US09560193B1

公开(公告)日：2017-01-31

申请号：US14694101

申请日：2015-04-23

Applicant: Securus Technologies, Inc.

Inventor： John S. Hogg, Jr.

IPC: H04M11/00 ,  H04M3/22 ,  H04M3/58 ,  H04M3/42

CPC classification number: H04M3/2281 ,  H04M1/68 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/42221 ,  H04M3/42348 ,  H04M3/42357 ,  H04M3/58 ,  H04M2201/41 ,  H04M2203/6054

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract translation: 本发明的实施例一般涉及在呼叫期间使用生物特征识别来检测呼叫中发生的异常，例如参与呼叫的各方的变化。 监视呼叫各方之间的通信，并使用通信进行生物特征识别。 根据一个示例性实施例，获得了被授权参与呼叫的各方的生物特征打印，例如语音打印，面部打印等。 然后监听呼叫，并将在呼叫期间从通信捕获的生物特征数据（例如，音频，视频等）与授权方的生物特征照片进行比较，以检测参与呼叫的各方的变化，诸如新的， 未经授权的方加入电话。 因此，呼叫处理系统可以检测监视呼叫期间发生的异常，例如三方通话，呼叫切换等。

公开(公告)号：US20160301896A1

公开(公告)日：2016-10-13

申请号：US15189943

申请日：2016-06-22

Applicant: Securus Technologies, Inc.

Inventor： Luke Keiser ,  Matthew R. Smith

IPC: H04N7/15 ,  H04L29/06

CPC classification number: H04N7/15 ,  H04L65/1069 ,  H04L65/1089 ,  H04L65/403 ,  H04L65/4076 ,  H04N7/181

Abstract: Remote multi-party and/or event-driven visitation for controlled-environment facilities. In some embodiments, a method may include receiving a request to initiate a remote group visitation session between a resident of a controlled-environment facility and a category of individuals that are non-residents of the controlled-environment facility. The method may also include identifying, based upon the category of individuals, two or more non-residents of the controlled-environment facility, and determining that the two or more non-residents are available to participate in the remote group visitation session. The method may further include enabling the remote group visitation session, wherein during the session the resident is allowed to communicate with the two or more non-residents.

Abstract translation: 远程多方和/或事件驱动的受控环境设施的访问。 在一些实施例中，方法可以包括接收在受控环境设施的居民和作为受控环境设施的非居民的个人类别之间发起远程组访问会话的请求。 该方法还可以包括基于个人的类别来识别受控环境设施的两个或多个非居民，以及确定两个或多个非居民可用于参与远程组访问会话。 该方法还可以包括实现远程组访问会话，其中在会话期间允许居民与两个或多个非居民通信。

公开(公告)号：US09420118B2

公开(公告)日：2016-08-16

申请号：US14880530

申请日：2015-10-12

Applicant: Securus Technologies, Inc.

Inventor： Luke Keiser

IPC: H04M15/00 ,  H04M17/00

CPC classification number: H04M15/8083 ,  H04M15/56 ,  H04M17/35 ,  H04M2215/0192

Abstract: A tablet computing device and controlled-environment communications processing system implemented process calls for the tablet requesting, via the controlled-environment communications system, a communication link between the tablet and another communications device. A resident of the controlled-environment facility operating the tablet is identified by the tablet to the controlled-environment communications system. The controlled-environment communications system selects advertisement(s) to be played on at least the tablet operated by the resident. The advertisement(s) are played on at least the tablet. The communications link is established by the controlled-environment communications system, between the tablet and the other communications device, before, during or following playing of the advertisement(s) on at least the tablet. Communication is carried out on the tablet, via the communications link, before, during and/or following playing of the advertisement(s).

公开(公告)号：US20160212259A1

公开(公告)日：2016-07-21

申请号：US15082418

申请日：2016-03-28

Applicant: Securus Technologies, Inc.

Inventor： Joseph Higgs

IPC: H04M3/22

CPC classification number: H04M3/2281 ,  H04M3/205 ,  H04M3/2218 ,  H04M3/42348

Abstract: Systems and methods insert a modulated signal into audio of a controlled-environment facility resident's side of a call, such as by a controlled-environment communication apparatus, or the like. The same or a different controlled-environment communication apparatus, or the like, may detect the same and/or another modulated signal inserted into the audio of the same and/or another controlled-environment facility resident's side of the call in the audio of an other party's side of the call. The same or a different controlled-environment communication apparatus, or the like, may determine if more than one modulated signal is present in the other call party's side of the call and alert an authority that more than one controlled-environment facility resident is taking part in the call.

Abstract translation: 系统和方法将调制信号插入到受控环境设施驻留在呼叫侧的音频中，例如通过受控环境的通信设备等。 相同或不同的受控环境通信装置等可以检测插入到呼叫中的相同和/或另一个受控环境设施居民的音频中的相同和/或另一个调制信号 另一方的电话。 相同或不同的受控环境通信装置等可以确定在呼叫的另一个呼叫方中是否存在多于一个的调制信号，并且提醒一个以上的受控环境设施驻地正在参与的机构 在通话中。

公开(公告)号：US09300798B1

公开(公告)日：2016-03-29

申请号：US14322856

申请日：2014-07-02

Applicant: Securus Technologies, Inc.

Inventor： Katie Welker-Muraguri ,  Matthew Smith ,  Mckenzie Ellis

IPC: H04M1/64 ,  H04M3/493

CPC classification number: H04M3/493

Abstract: An Interactive Voice Response system (IVR) may answer a call and recognize call origin identifying information associated with the call. Whereupon, the IVR may retrieve at least one category of action, with respect to a resident of a controlled-environment facility, last carried out by a caller associated with the call origin identifying information. The IVR may then present the calling party an option to carry out at least one action with respect to the resident of the controlled-environment facility corresponding to at least one category of at least one action last carried out by a caller associated with the call origin identifying information. The action may be depositing money to an account maintained for the benefit of the resident of the controlled-environment facility, retrieving and hearing current and/or changed information about the resident (such as from a controlled-environment facility management system), and/or the like.

Abstract translation: 交互式语音应答系统（IVR）可以应答呼叫并识别与该呼叫相关联的呼叫原始识别信息。 因此，IVR可以针对受控环境设施的居民检索至少一个类别的动作，最后由呼叫源标识信息相关联的呼叫者执行。 IVR然后可以向呼叫方呈现一个选项，以便对应于与呼叫源相关联的呼叫者最后执行的至少一个动作的至少一个类别的至少一个类别相对于受控环境设施的居民执行至少一个动作 识别信息。 该行动可以将资金存入维护受益环境设施居民利益的账户，检索和听取关于居民（例如来自受控环境设施管理系统）的当前和/或变更的信息，和/ 或类似物。

公开(公告)号：US09135623B2

公开(公告)日：2015-09-15

申请号：US14076691

申请日：2013-11-11

Applicant: Securus Technologies, Inc.

Inventor： Michelle Johnson ,  Stuart Rosenfield ,  Richard Falcone

IPC: G06Q40/00 ,  H04M15/00 ,  G06Q20/40 ,  G06Q30/02 ,  H04M15/08 ,  H04M17/00

CPC classification number: G06Q20/40 ,  G06Q30/02 ,  H04M15/00 ,  H04M15/08 ,  H04M15/47 ,  H04M15/58 ,  H04M15/83 ,  H04M15/835 ,  H04M15/8351 ,  H04M15/84 ,  H04M15/842 ,  H04M15/85 ,  H04M15/851 ,  H04M15/852 ,  H04M15/854 ,  H04M15/858 ,  H04M17/00 ,  H04M2215/0148 ,  H04M2215/0188 ,  H04M2215/62 ,  H04M2215/68 ,  H04M2215/81 ,  H04M2215/8104 ,  H04M2215/8108 ,  H04M2215/8129 ,  H04M2215/8133 ,  H04M2215/815 ,  H04M2215/8154 ,  H04M2215/8158 ,  H04M2215/8166 ,  H04M2215/8183

Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.

Abstract translation: 描述了确定呼叫（或在某些情况下被叫）用户将为特定辅助服务支付的可能性的系统和方法。 当确定用户是否符合特定辅助服务的条件时，实施例的系统考虑用户的信用风险和他/她的支付倾向。 用于确定根据实施例的辅助服务的支付倾向的方法独立于对基本呼叫服务的支付倾向的确定。 因此，用于确定辅助服务资格的所使用的标准和给予每个标准的权重可以不同于用于基本通信连接的标准和标准权重。

公开(公告)号：US09113131B1

公开(公告)日：2015-08-18

申请号：US14045882

申请日：2013-10-04

Applicant: Securus Technologies, Inc.

Inventor： Scott Passe ,  Luke Keiser

IPC: H04M1/64 ,  H04N9/79 ,  H04M3/38 ,  H04M1/725

CPC classification number: H04N7/183 ,  H04L12/1831 ,  H04M1/656 ,  H04M1/72569 ,  H04M3/2281 ,  H04M3/38 ,  H04M2250/22 ,  H04N5/77 ,  H04N7/155 ,  H04N9/79

Abstract: Systems and methods for covert monitoring and/or recording of audio and/or video in controlled-environment facilities are disclosed. In some embodiments, a method may include capturing at least one of: an audio, a video, or a picture of one or more residents of a controlled-environment facility using a communication device disposed within the controlled-environment facility, where the communication device is not being used in any communication session during at least a portion of the capturing; and storing the at least one of the audio, video, or picture.

Abstract translation: 公开了在受控环境设施中对音频和/或视频进行隐蔽监视和/或记录的系统和方法。 在一些实施例中，方法可以包括使用设置在受控环境设施内的通信设备来捕获受控环境设施的一个或多个居民的音频，视频或图片中的至少一个，其中通信设备 在至少一部分捕获期间不在任何通信会话中使用; 以及存储音频，视频或图片中的至少一个。

公开(公告)号：US09037110B2

公开(公告)日：2015-05-19

申请号：US14090527

申请日：2013-11-26

Applicant: Securus Technologies, Inc.

Inventor： Mark R. Smith ,  Jeremy R. Martin ,  Michael J. FitzGibbon ,  Matthew Joseph Simons ,  John L. Duffy

IPC: H04M15/00 ,  H04M15/08 ,  H04W4/24

CPC classification number: H04M15/08 ,  H04M15/00 ,  H04M15/54 ,  H04M2215/62 ,  H04W4/24

Abstract: A system and method of authorizing and monetizing a telephone communication such as a voice call is disclosed. The calling party may be in a controlled environment such as a prison or hospital; the called party is using a mobile telephone device. The call is facilitated by a service provider such as a connect service provider. The call is monetized by a message service charge billed to an account associated with the mobile telephone device. The call is facilitated as a voice call if there is authorization both for a charge for message service to the mobile telephone device and for the call from the calling party. The system is implemented with a system may use a message service communication protocol for the message and billing charge. computer-based system in operation with the interactive voice response system. Revenue from monetization of the call may be shared between service providers.

Abstract translation: 公开了一种电话通信如语音通话授权和货币化的系统和方法。 主叫方可能在受管制的环境中，例如监狱或医院; 被叫方正在使用移动电话设备。 呼叫由诸如连接服务提供商的服务提供商促进。 呼叫通过向与移动电话设备相关联的帐户计费的消息服务费用获利。 如果存在对移动电话设备的消息服务的收费和来自主叫方的呼叫的授权，则呼叫被促进为语音呼叫。 系统实现的系统可以使用消息服务通信协议为消息和计费费用。 基于计算机的系统正在运行的交互式语音应答系统。 呼叫获利收入可能在服务提供商之间共享。

公开(公告)号：US11829427B1

公开(公告)日：2023-11-28

申请号：US16825900

申请日：2020-03-20

Applicant: Securus Technologies, Inc.

Inventor： Isaac Parampottil ,  Christopher Douglas ,  Christopher Barrett Bruton

IPC: G06F16/953 ,  G06F3/12 ,  G06F16/955 ,  H04N1/23 ,  G06K19/06

CPC classification number: G06F16/953 ,  G06F3/1222 ,  G06F3/1238 ,  G06F16/9554 ,  G06K19/06037 ,  H04N1/233

Abstract: Embodiments are directed to a database configured to store digital versions of physical or electronic items received at a controlled-environment facility. Each of the digital versions associated with a unique identifier. A digital network portal is configured to provide remote access to the database. A production system is configured to create physical or electronic copies of selected ones of the stored digital versions. The physical or electronic copy comprises an image of the original physical or electronic item and a two-dimensional barcode. The two-dimensional barcode comprises a network address for the digital network portal and the unique identifier. The two-dimensional barcode may comprise a Quick Response (QR) code.