公开(公告)号：US08472428B2

公开(公告)日：2013-06-25

申请号：US10720971

申请日：2003-11-24

Applicant: Craig L. Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John R. Reformato ,  Shadman Zafar

Inventor： Craig L. Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John R. Reformato ,  Shadman Zafar

IPC: H04L12/66

CPC classification number: H04M3/54 ,  H04M3/42263 ,  H04M2207/12 ,  H04M2242/28 ,  H04Q3/0037 ,  H04Q2213/13093 ,  H04Q2213/13098 ,  H04Q2213/13196 ,  H04Q2213/13282 ,  H04Q2213/13345 ,  H04Q2213/13378 ,  H04W4/16

Abstract: Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests.

Abstract translation: 提供了用于管理与通信网络的用户相关联的一个或多个通信线路的方法和系统。 服务中心可以从用户线接收关于用户通信线路中的一个或多个的管理信息。 该线路管理信息可以包括来自用户的以特定方式处理对通信线路的所有呼叫的请求（例如，将所有呼叫转发到不同号码）。 该线路管理信息还可以包括关于基于识别呼叫发起的信息（例如，呼叫者ID）来调度对通信线路的呼叫的处理（例如，调度呼叫转移）或不同地处理呼叫的请求的信息。 服务中心然后可以将指令转发到通信网络，使得通信网络的组件（例如，SSP或SCP）实现用户的修改。 此外，服务中心可以实时地提供关于可能包括例如呼入呼叫的呼叫者ID的通信线路的呼叫的信息。 然后，服务中心可以根据用户的请求确定如何处理呼叫并且转发指令到通信网络来处理呼叫。

公开(公告)号：US20060276179A1

公开(公告)日：2006-12-07

申请号：US10858973

申请日：2004-06-02

Applicant: Reza Ghaffari ,  Afshin Moshrefi ,  Shadman Zafar ,  Shaygan Kheradpir ,  Robert Chingon ,  Stephen Brennan ,  Christopher Helbling ,  Nagendra Kunuturi ,  Ravi Penumatsa ,  Mahesh Rajagopalan ,  Craig Reding ,  John Reformato ,  John Wurster ,  Sandeep Chakravarty ,  Byron Pinto ,  Alin D'Silva ,  Zlauddin Majid ,  Satya Raju

Inventor： Reza Ghaffari ,  Afshin Moshrefi ,  Shadman Zafar ,  Shaygan Kheradpir ,  Robert Chingon ,  Stephen Brennan ,  Christopher Helbling ,  Nagendra Kunuturi ,  Ravi Penumatsa ,  Mahesh Rajagopalan ,  Craig Reding ,  John Reformato ,  John Wurster ,  Sandeep Chakravarty ,  Byron Pinto ,  Alin D'Silva ,  Zlauddin Majid ,  Satya Raju

IPC: H04Q7/22

CPC classification number: H04M3/436 ,  H04L45/00 ,  H04M3/42059 ,  H04M3/42195 ,  H04M3/48 ,  H04M3/537 ,  H04M3/56 ,  H04M3/563 ,  H04M3/565 ,  H04M2201/38 ,  H04M2201/50 ,  H04M2203/2011 ,  H04M2203/253 ,  H04Q3/0033 ,  H04Q2213/13039 ,  H04Q2213/13091 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13109 ,  H04Q2213/13175 ,  H04Q2213/1332 ,  H04Q2213/13322 ,  H04Q2213/13345 ,  H04Q2213/13378 ,  H04Q2213/13389 ,  H04W4/16

Abstract: Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.

Abstract translation: 公开了提供对集成通信服务的访问的方法和系统。 在与用户相关联的设备处接收到对用户的呼叫的通知，该设备连接到数据网络并且包括基本单元，手机和用户界面，其中，基于检索到的数据对应来确定设备 并且使用与呼叫有关的信息检索检索到的数据。 来自用户的指示对通知的响应的输入也在设备处接收。 反映对通知的响应的响应信息然后被发送到服务器，其中服务器指示服务控制点基于对通知的响应来连接呼叫。

公开(公告)号：US08873730B2

公开(公告)日：2014-10-28

申请号：US10083793

申请日：2002-02-27

Applicant: Alin D'Silva ,  Mahesh Rajagopalan ,  Anirudha Joshi ,  Reza Ghaffari

Inventor： Alin D'Silva ,  Mahesh Rajagopalan ,  Anirudha Joshi ,  Reza Ghaffari

IPC: H04M3/42 ,  H04M3/54

CPC classification number: H04M3/54 ,  H04M2203/2072

Abstract: Methods and apparatus for forwarding communications, such as telephone calls over a voice network, are provided. A user accesses a data network to specify one or more rules for forwarding telephone calls. For example, the user may use an electronic calendar to specify patterns for forwarding their telephone calls. These patterns may include one or more rules for determining a forwarding pattern, and one or more time periods specifying when the pattern is effective. The rules are provided to a service center which provides configuration information to the voice network. The voice network then forwards calls based on the configuration information for the time periods specified by the user.

Abstract translation: 提供了用于转发通信的方法和装置，例如通过语音网络的电话呼叫。 用户访问数据网络以指定用于转发电话呼叫的一个或多个规则。 例如，用户可以使用电子日历来指定用于转发其电话呼叫的模式。 这些模式可以包括用于确定转发模式的一个或多个规则，以及指定模式何时有效的一个或多个时间段。 该规则被提供给向语音网络提供配置信息的服务中心。 然后，语音网络基于用户指定的时间段的配置信息转发呼叫。

公开(公告)号：US07190773B1

公开(公告)日：2007-03-13

申请号：US10083884

申请日：2002-02-27

Applicant: Alin D'Silva ,  Robert A. Chingon ,  Gerald Y. Honma ,  Ravi Narayan ,  Mahesh Rajagopalan ,  Kevin Trottier ,  Anirudha Joshi

Inventor： Alin D'Silva ,  Robert A. Chingon ,  Gerald Y. Honma ,  Ravi Narayan ,  Mahesh Rajagopalan ,  Kevin Trottier ,  Anirudha Joshi

IPC: H04M1/56 ,  H04M15/06

CPC classification number: H04M15/06 ,  H04M7/0033 ,  H04M15/44 ,  H04M15/56 ,  H04M15/90 ,  H04M2215/0104 ,  H04M2215/016 ,  H04M2215/202

Abstract: Methods and systems are disclosed for supplying calling party information to a called party via a network comprising a telephone network, a data network, and at least one gateway device. The gateway device is connected to both the telephone network and the data network. The gateway device receives, via the telephone network, signaling information representing a telephone call from the calling party to the called party. The signaling information includes called party information. Calling party information is obtained based on the signaling information. The calling party information is provided to the called party via the data network.

Abstract translation: 公开了用于经由包括电话网络，数据网络和至少一个网关设备的网络向主叫方提供主叫方信息的方法和系统。 网关设备连接到电话网络和数据网络。 网关设备通过电话网络将表示来自呼叫方的电话呼叫的信令信息接收到被叫方。 信令信息包括被叫方信息。 基于信令信息获得呼叫方信息。 呼叫方信息通过数据网络提供给被叫方。

公开(公告)号：US20050105510A1

公开(公告)日：2005-05-19

申请号：US10720971

申请日：2003-11-24

Applicant: Craig Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John Reformato ,  Shadman Zafar

Inventor： Craig Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John Reformato ,  Shadman Zafar

IPC: H04L12/66

CPC classification number: H04M3/54 ,  H04M3/42263 ,  H04M2207/12 ,  H04M2242/28 ,  H04Q3/0037 ,  H04Q2213/13093 ,  H04Q2213/13098 ,  H04Q2213/13196 ,  H04Q2213/13282 ,  H04Q2213/13345 ,  H04Q2213/13378 ,  H04W4/16

Abstract: Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests.

Abstract translation: 提供了用于管理与通信网络的用户相关联的一个或多个通信线路的方法和系统。 服务中心可以从用户线接收关于用户通信线路中的一个或多个的管理信息。 该线路管理信息可以包括来自用户的以特定方式处理对通信线路的所有呼叫的请求（例如，将所有呼叫转发到不同号码）。 该线路管理信息还可以包括关于基于识别呼叫发起的信息（例如，呼叫者ID）来调度对通信线路的呼叫的处理（例如，调度呼叫转移）或不同地处理呼叫的请求的信息。 服务中心然后可以将指令转发到通信网络，使得通信网络的组件（例如，SSP或SCP）实现用户的修改。 此外，服务中心可以实时地提供关于可能包括例如呼入呼叫的呼叫者ID的通信线路的呼叫的信息。 然后，服务中心可以根据用户的请求确定如何处理呼叫并且转发指令到通信网络来处理呼叫。

公开(公告)号：US20120106728A1

公开(公告)日：2012-05-03

申请号：US13280875

申请日：2011-10-25

Applicant: Reza Ghaffari ,  Afshin Moshrefi ,  Shadman Zafar ,  Shaygan Kheradpir ,  Robert A. Chingon ,  Stephen Brennan ,  Christopher L. Helbling ,  Nagendra Kunuturi ,  Ravi Penumatsa ,  Mahesh Rajagopalan ,  Craig L. Reding ,  John R. Reformato ,  John H. Wurster ,  Sandeep Chakravarty ,  Byron M. Pinto ,  Alin D'Silva ,  Zlauddin Majid ,  Satya Raju

Inventor： Reza Ghaffari ,  Afshin Moshrefi ,  Shadman Zafar ,  Shaygan Kheradpir ,  Robert A. Chingon ,  Stephen Brennan ,  Christopher L. Helbling ,  Nagendra Kunuturi ,  Ravi Penumatsa ,  Mahesh Rajagopalan ,  Craig L. Reding ,  John R. Reformato ,  John H. Wurster ,  Sandeep Chakravarty ,  Byron M. Pinto ,  Alin D'Silva ,  Zlauddin Majid ,  Satya Raju

IPC: H04M3/42

CPC classification number: H04M3/42272 ,  H04M3/42042 ,  H04M7/0033 ,  H04M2203/2011 ,  H04M2203/2038 ,  H04M2203/2066

Abstract: Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.

Abstract translation: 公开了提供对集成通信服务的访问的方法和系统。 在与用户相关联的设备处接收到对用户的呼叫的通知，该设备连接到数据网络并且包括基本单元，手机和用户界面，其中，基于检索到的数据对应来确定设备 并且使用与呼叫有关的信息检索检索到的数据。 来自用户的指示对通知的响应的输入也在设备处接收。 反映对通知的响应的响应信息然后被发送到服务器，其中服务器指示服务控制点基于对通知的响应来连接呼叫。

公开(公告)号：US07158623B1

公开(公告)日：2007-01-02

申请号：US10084002

申请日：2002-02-27

Applicant: Alin D'Silva ,  Shaygan Kheradpir

Inventor： Alin D'Silva ,  Shaygan Kheradpir

IPC: H04M3/22 ,  H04M3/42

CPC classification number: H04M3/2218 ,  G06Q30/02

Abstract: Interests of a person may be analyzed based on the dial stream to/from the person. When a call is being made to/from a person, signaling information from the dial stream is routed to an analysis server. Information in the signaling information, such as called party identifier and caller-id data, is retrieved and archived by the analysis server. Based on the information in the dial stream, a person's interests may then be analyzed and provided to a recipient, such as a business. The person may be compensated in exchange for allowing their dial stream to be analyzed. In addition, businesses may also register with the analysis server.

Abstract translation: 可以基于来自/来自该人的拨号流来分析个人的兴趣。 当向/从某人进行呼叫时，来自拨号流的信令信息被路由到分析服务器。 信令信息中的信息，例如被叫方标识符和呼叫者ID数据，由分析服务器检索和归档。 基于拨号流中的信息，然后可以将个人的兴趣分析并提供给诸如业务的接收者。 该人可以进行补偿以允许对其拨号流进行分析。 另外，企业也可以向分析服务器注册。

公开(公告)号：US20110176666A1

公开(公告)日：2011-07-21

申请号：US13074457

申请日：2011-03-29

Applicant: Craig L. Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John R. Reformato ,  Shadman Zafar

Inventor： Craig L. Reding ,  Mahesh Rajagopalan ,  Alin D'Silva ,  Ziauddin Majid ,  Satya Raju ,  John R. Reformato ,  Shadman Zafar

IPC: H04M11/00

CPC classification number: H04M3/42161 ,  H04M3/54 ,  H04M2203/2072

Abstract: Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests.

Abstract translation: 提供了用于管理与通信网络的用户相关联的一个或多个通信线路的方法和系统。 服务中心可以从用户线接收关于用户通信线路中的一个或多个的管理信息。 该线路管理信息可以包括来自用户的以特定方式处理对通信线路的所有呼叫的请求（例如，将所有呼叫转发到不同号码）。 该线路管理信息还可以包括关于基于识别呼叫发起的信息（例如，呼叫者ID）来调度对通信线路的呼叫的处理（例如，调度呼叫转移）或不同地处理呼叫的请求的信息。 服务中心然后可以将指令转发到通信网络，使得通信网络的组件（例如，SSP或SCP）实现用户的修改。 此外，服务中心可以实时地提供关于可能包括例如呼入呼叫的呼叫者ID的通信线路的呼叫的信息。 然后，服务中心可以根据用户的请求确定如何处理呼叫并且转发指令到通信网络来处理呼叫。

公开(公告)号：US07903796B1

公开(公告)日：2011-03-08

申请号：US10083822

申请日：2002-02-27

Applicant: Shaygan Kheradpir ,  Shadman Zafar ,  Fariborz Ebrahimi ,  Ashequs Samad ,  M. Reza Ghaffari ,  Renu Chipalkatti ,  Alin D'Silva ,  Jeffrey M. Getchius ,  Mahesh Rajagopalan ,  Kevin Trottier

Inventor： Shaygan Kheradpir ,  Shadman Zafar ,  Fariborz Ebrahimi ,  Ashequs Samad ,  M. Reza Ghaffari ,  Renu Chipalkatti ,  Alin D'Silva ,  Jeffrey M. Getchius ,  Mahesh Rajagopalan ,  Kevin Trottier

IPC: H04M11/06

CPC classification number: H04L12/66

Abstract: Methods and apparatus for a unified communications manager via instant messaging are provided. In particular, a user may interface with a user service center to use applications via an instant messaging service to manage various aspects of their communications such as their phone calls, voice mail, email, and instant messages. A user may also manage their contact information and profile, such as rules for how calls are forwarded to the user. Thus, a user is provided a unified communications manager to implement rules and conditions across a wide variety of devices and networks.

Abstract translation: 提供了通过即时通讯的统一通信管理器的方法和装置。 特别地，用户可以与用户服务中心接口以通过即时消息服务来使用应用来管理他们的通信的各个方面，例如他们的电话，语音邮件，电子邮件和即时消息。 用户还可以管理他们的联系人信息和简档，例如关于如何将呼叫转发给用户的规则。 因此，向用户提供统一的通信管理器，以跨多种设备和网络实现规则和条件。

公开(公告)号：US20060095575A1

公开(公告)日：2006-05-04

申请号：US11156134

申请日：2005-06-17

Applicant: Ashutosh Sureka ,  Craig Reding ,  Shuchi Patel ,  Alin D'Silva ,  Paula Dromlewicz ,  Sathish Subramanian

Inventor： Ashutosh Sureka ,  Craig Reding ,  Shuchi Patel ,  Alin D'Silva ,  Paula Dromlewicz ,  Sathish Subramanian

IPC: G06F15/16

CPC classification number: H04M3/563 ,  H04L12/1822 ,  H04L12/189 ,  H04L51/04 ,  H04M1/247 ,  H04M3/42195 ,  H04M3/42382 ,  H04M3/432 ,  H04M3/436 ,  H04M3/51 ,  H04M3/5166 ,  H04M3/5322 ,  H04M3/567 ,  H04M7/0024 ,  H04M7/0045 ,  H04M2203/2005 ,  H04M2203/2016 ,  H04M2203/4536 ,  H04M2203/5009 ,  H04M2203/5018 ,  H04M2203/5027 ,  H04M2203/651 ,  H04M2207/12 ,  H04M2207/203 ,  H04M2250/62

Abstract: An interactive assistant for managing telephone communications and services is disclosed. In one of many possible method embodiments, a chat interface is provided to a device associated with an intended recipient of an incoming voice call. A chat message from the intended recipient is received through the chat interface. The chat message is presented to a calling party associated with the incoming call prior to a disposition of the call being determined. In other embodiments, an interface provides controls for individually managing calls on a conference call, without affecting other calls on the conference call.