公开(公告)号：US08447599B2

公开(公告)日：2013-05-21

申请号：US13340954

申请日：2011-12-30

申请人： Craig Reding ,  Suzi Levas

发明人： Craig Reding ,  Suzi Levas

IPC分类号： G10L15/00

CPC分类号： G10L15/00 ,  G10L15/063 ,  G10L15/30

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

公开(公告)号：US07302391B2

公开(公告)日：2007-11-27

申请号：US11137058

申请日：2005-05-25

申请人： Craig Reding ,  Suzi Levas

发明人： Craig Reding ,  Suzi Levas

IPC分类号： G10L17/00

CPC分类号： G10L15/02 ,  G10L13/08 ,  G10L15/063 ,  G10L15/08 ,  G10L15/22 ,  G10L15/26 ,  G10L15/30 ,  G10L17/04 ,  G10L2015/221 ,  G10L2015/223 ,  H04M3/42204 ,  H04M2201/40 ,  H04M2207/18

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

摘要翻译： 描述了用于生成，分发和使用语音识别模型的技术。 共享语音处理设备用于支持具有有限功能的各种设备的语音识别，包括商业计算机系统，个人数据助理等，其通过诸如因特网的通信信道耦合到语音处理设备。 具有音频捕获功能的设备通过因特网记录和传送到语音处理设备，数字化语音和接收语音处理服务，例如语音识别模型生成和/或语音识别服务。 互联网用于返回语音识别模型和/或识别识别的单词或短语的信息。 因此，语音处理设备可用于向没有这种能力的设备提供语音识别能力和/或增加设备的语音处理能力。 响应于语音识别结果，语音处理设备提供语音拨号，电话控制和/或其他服务。

公开(公告)号：US20060177034A1

公开(公告)日：2006-08-10

申请号：US10720661

申请日：2003-11-24

申请人： Craig Reding ,  John Reformato ,  Mahesh Rajagopalan ,  Brian Roberts ,  Chris Helbling ,  Manvinder Chopra ,  Ken Hum ,  Apurva Pathak

发明人： Craig Reding ,  John Reformato ,  Mahesh Rajagopalan ,  Brian Roberts ,  Chris Helbling ,  Manvinder Chopra ,  Ken Hum ,  Apurva Pathak

IPC分类号： H04M3/42

CPC分类号： H04M3/46 ,  H04M2203/5063

摘要： Methods and systems for automatically providing conference calls are disclosed. In one aspect of the invention, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user. In one aspect of the invention, at least one of the detecting and identifying steps are performed without user intervention.

公开(公告)号：US06915262B2

公开(公告)日：2005-07-05

申请号：US09726971

申请日：2000-11-30

申请人： Craig Reding ,  Suzi Levas

发明人： Craig Reding ,  Suzi Levas

IPC分类号： G10L15/06 ,  G10L15/28 ,  G10L15/22

CPC分类号： G10L15/02 ,  G10L13/08 ,  G10L15/063 ,  G10L15/08 ,  G10L15/22 ,  G10L15/26 ,  G10L15/30 ,  G10L17/04 ,  G10L2015/221 ,  G10L2015/223 ,  H04M3/42204 ,  H04M2201/40 ,  H04M2207/18

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

摘要翻译： 描述了用于生成，分发和使用语音识别模型的技术。 共享语音处理设备用于支持具有有限能力的多种设备的语音识别，包括商业计算机系统，个人数据助理等，其通过诸如因特网的通信信道耦合到语音处理设备。 具有音频捕获功能的设备通过因特网记录和传送到语音处理设备，数字化语音和接收语音处理服务，例如语音识别模型生成和/或语音识别服务。 互联网用于返回语音识别模型和/或识别识别的单词或短语的信息。 因此，语音处理设备可用于向没有这种能力的设备提供语音识别能力和/或增加设备的语音处理能力。 响应于语音识别结果，语音处理设备提供语音拨号，电话控制和/或其他服务。

公开(公告)号：US20050053220A1

公开(公告)日：2005-03-10

申请号：US10720868

申请日：2003-11-24

申请人： Christopher Helbling ,  Craig Reding ,  John Reformato ,  Mahesh Rajagopalan ,  Shadman Zafar

发明人： Christopher Helbling ,  Craig Reding ,  John Reformato ,  Mahesh Rajagopalan ,  Shadman Zafar

IPC分类号： G06F20060101 ,  G06F13/00 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC分类号： H04M3/42221 ,  H04M3/382 ,  H04M3/387 ,  H04M3/42204 ,  H04M3/42229 ,  H04M3/436 ,  H04M3/4931 ,  H04M3/4933 ,  H04M3/4936 ,  H04M3/537 ,  H04M3/56 ,  H04M15/09 ,  H04M2201/36 ,  H04M2201/40 ,  H04M2207/12 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

摘要： Systems and methods are provided for obtaining contact-related information associated with a party using an identifier. The identifier may include a calling party number, a previously-dialed number, and/or a number specified by a user. The identifier could also include an e-mail address, an instant messenger address, a photograph, etc. A request for contact-related information may be initiated by a user and/or a device associated with the user. The request may include an identifier associated with a party. Methods and systems may retrieve contact-related information associated with the party using the identifier. Methods and systems may leverage one or more networks to retrieve the contact-related information. Contact information may be retrieved in order to add a contact to a user's address book.

摘要翻译： 系统和方法被提供用于获得与使用标识符的一方相关联的联系人相关信息。 标识符可以包括主叫方号码，先前拨打的号码和/或用户指定的号码。 标识符还可以包括电子邮件地址，即时消息地址，照片等。联系人相关信息的请求可以由用户和/或与用户相关联的设备发起。 请求可以包括与一方相关联的标识符。 方法和系统可以使用标识符来检索与该方相关联的联系人相关信息。 方法和系统可以利用一个或多个网络来检索联系人相关信息。 可以检索联系人信息，以便将联系人添加到用户的通讯录。

公开(公告)号：US6108410A

公开(公告)日：2000-08-22

申请号：US156193

申请日：1998-09-17

申请人： Craig Reding ,  Suzi Levas ,  Thea Turner

发明人： Craig Reding ,  Suzi Levas ,  Thea Turner

IPC分类号： H04M3/51 ,  H04M3/527 ,  H04M3/60 ,  H04M3/00

CPC分类号： H04M3/51 ,  H04M3/527 ,  H04M3/60

摘要： Methods and apparatus for providing operator services to callers in a fully or partially automated manner are disclosed. In addition, the present invention is directed to methods and apparatus for providing new telephone services, e.g., the forwarding of messages to non-published telephone number customers. It is also directed to methods and apparatus that can be used to detect, report and correct operator input errors. Automated, e.g., unmanned, apparatus of the present invention are capable of interfacing with conventional telephone switches using known operator protocols. This allows automated devices of the present invention to appear to existing telephone switches as manned operator positions capable of servicing telephone calls. In accordance with the present invention, the unmanned apparatus of the present invention is assigned one or more operator position identifiers conventionally used to identify manned operator positions. The interaction of the automated apparatus of the present invention and a telephone switch involves the use of the assigned operator position identifiers to identify the apparatus of the present invention to the switch as one or more operational operator positions. Once logged in with the telephone switch, the apparatus of the present invention can service calls normally handled by human operators, without the need for a human operator's involvement.

摘要翻译： 公开了以完全或部分自动化的方式向呼叫者提供操作员服务的方法和装置。 此外，本发明涉及用于提供新的电话服务的方法和装置，例如将消息转发到未公布的电话号码客户。 它还涉及可用于检测，报告和更正操作员输入错误的方法和装置。 本发明的自动化的，例如无人的装置能够使用已知的操作员协议与传统的电话交换机进行接口。 这允许本发明的自动化装置作为能够服务电话呼叫的载人操作者位置而出现在现有的电话交换机上。 根据本发明，本发明的无人装置被分配一个或多个常规用于识别有人操作员位置的操作员位置标识符。 本发明的自动化装置与电话交换机的相互作用涉及使用所分配的操作员位置标识符来将本发明的装置识别为开关作为一个或多个操作操作员位置。 一旦使用电话交换机登录，本发明的设备可以维护由操作人员正常处理的呼叫，而不需要人员的参与。

公开(公告)号：US08494848B2

公开(公告)日：2013-07-23

申请号：US13614982

申请日：2012-09-13

申请人： Craig Reding ,  Suzi Levas

发明人： Craig Reding ,  Suzi Levas

IPC分类号： G10L15/00

CPC分类号： G10L15/00 ,  G10L15/063 ,  G10L15/30

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

公开(公告)号：US20130013298A1

公开(公告)日：2013-01-10

申请号：US13614982

申请日：2012-09-13

申请人： Craig Reding ,  Suzi Levas

发明人： Craig Reding ,  Suzi Levas

IPC分类号： G10L19/00

CPC分类号： G10L15/00 ,  G10L15/063 ,  G10L15/30

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

摘要翻译： 描述了用于生成，分发和使用语音识别模型的技术。 共享语音处理设备用于支持具有有限功能的各种设备的语音识别，包括商业计算机系统，个人数据助理等，其通过诸如因特网的通信信道耦合到语音处理设备。 具有音频捕获功能的设备通过因特网记录和传送到语音处理设备，数字化语音和接收语音处理服务，例如语音识别模型生成和/或语音识别服务。 互联网用于返回语音识别模型和/或识别识别的单词或短语的信息。 因此，语音处理设备可用于向没有这种能力的设备提供语音识别能力和/或增加设备的语音处理能力。 响应于语音识别结果，语音处理设备提供语音拨号，电话控制和/或其他服务。

公开(公告)号：US20080027723A1

公开(公告)日：2008-01-31

申请号：US11869275

申请日：2007-10-09

申请人： Craig REDING ,  Suzi Levas

发明人： Craig REDING ,  Suzi Levas

IPC分类号： G10L15/00

CPC分类号： G10L15/02 ,  G10L13/08 ,  G10L15/063 ,  G10L15/08 ,  G10L15/22 ,  G10L15/26 ,  G10L15/30 ,  G10L17/04 ,  G10L2015/221 ,  G10L2015/223 ,  H04M3/42204 ,  H04M2201/40 ,  H04M2207/18

摘要： Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability. Voice dialing, telephone control and/or other services are provided by the speech processing facility in response to speech recognition results.

摘要翻译： 描述了用于生成，分发和使用语音识别模型的技术。 共享语音处理设备用于支持具有有限功能的各种设备的语音识别，包括商业计算机系统，个人数据助理等，其通过诸如因特网的通信信道耦合到语音处理设备。 具有音频捕获功能的设备通过因特网记录和传送到语音处理设备，数字化语音和接收语音处理服务，例如语音识别模型生成和/或语音识别服务。 互联网用于返回语音识别模型和/或识别识别的单词或短语的信息。 因此，语音处理设备可用于向没有这种能力的设备提供语音识别能力和/或增加设备的语音处理能力。 响应于语音识别结果，语音处理设备提供语音拨号，电话控制和/或其他服务。

公开(公告)号：US20070038720A1

公开(公告)日：2007-02-15

申请号：US11465004

申请日：2006-08-16

申请人： Craig Reding ,  Ashutosh Sureka ,  Sandeep Chakravarty ,  Paula Dromlewiez ,  Christopher Helbling ,  Shuchi Patel ,  John Reformato

发明人： Craig Reding ,  Ashutosh Sureka ,  Sandeep Chakravarty ,  Paula Dromlewiez ,  Christopher Helbling ,  Shuchi Patel ,  John Reformato

IPC分类号： G06F15/16

CPC分类号： H04L51/28 ,  G06Q10/107 ,  H04L51/30 ,  H04L67/02 ,  H04M3/4931 ,  H04M3/54 ,  H04M2203/2044

摘要： An exemplary method and apparatus for facilitating contact sharing between users of a communication network are described. The method may include maintaining contact information in first and second address books associated with first and second users, respectively, and forwarding, from the first user to the second user, a request to copy contact information from the first address book to the second address book. The method may further include receiving a confirmation from the second user in response to the request, and copying the contact information from the first address book to the second address book in response to the confirmation.

摘要翻译： 描述了用于促进通信网络的用户之间的联系共享的示例性方法和装置。 该方法可以包括分别在与第一和第二用户相关联的第一和第二地址簿中维护联系人信息，以及从第一用户向第二用户转发将联系人信息从第一地址簿复制到第二地址簿的请求 。 该方法还可以包括响应于该请求从第二用户接收确认，以及响应于确认将联系人信息从第一地址簿复制到第二地址簿。