公开(公告)号：US08942996B2

公开(公告)日：2015-01-27

申请号：US13625810

申请日：2012-09-24

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q20/00

CPC分类号： G06Q20/204 ,  G06Q10/0639 ,  G06Q20/209 ,  G06Q20/3224 ,  G06Q20/3227 ,  G06Q20/3272 ,  G06Q20/3276 ,  G06Q30/01 ,  G06Q30/0207 ,  G06Q30/0267 ,  G06Q30/0268 ,  G07G1/0081 ,  G07G1/14

摘要： A method is disclosed for determining a customer's progress through a checkout line at a store and for correlating customer satisfaction thereto. A mobile electronic device with mobile self checkout software thereon may record and analyze ambient noise to determine when a customer is in a checkout line as well as to track the customer's progress through the checkout line. The software may provide detailed data about the shopping and checkout experience. This information may be correlated to customer satisfaction and used identify particular strengths and weaknesses in the shopping experience offered by a store.

摘要翻译： 公开了一种用于通过商店中的结帐线确定客户进度并将客户满意度相关联的方法。 具有移动自助结账软件的移动电子设备可以记录和分析环境噪声，以确定客户何时处于结帐线路以及通过结帐线路跟踪顾客的进度。 该软件可能提供有关购物和结帐体验的详细数据。 该信息可能与客户满意度相关联，并用于识别商店提供的购物体验中的特定优点和缺点。

公开(公告)号：US20140188647A1

公开(公告)日：2014-07-03

申请号：US13730710

申请日：2012-12-28

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q30/06

CPC分类号： G06Q30/0601

摘要： The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user captures an image (e.g., a barcode scan, picture, etc.) from or of an item. Search criteria (e.g., barcode data, item characteristics, etc.) are derived from the captured image. The search criteria are used to search digital receipts stored at the customer mobile device for instances of the item. One or more instances of the item are identified from among the stored digital receipts. The one or more instances of the item are presented at a display.

摘要翻译： 本发明扩展到用于在移动设备处搜索数字收据的方法，系统和计算机程序产品。 客户移动设备接收并存储一个或多个数字收据。 一个或多个数字收据对应于与商家进行的交易。 用户从或从项目捕获图像（例如，条形码扫描，图片等）。 搜索条件（例如，条形码数据，项目特征等）从捕获的图像导出。 搜索标准用于搜索存储在客户移动设备处的用于该物品的实例的数字收据。 从所存储的数字收据中识别项目的一个或多个实例。 项目的一个或多个实例在显示器上呈现。

公开(公告)号：US20140095985A1

公开(公告)日：2014-04-03

申请号：US13631443

申请日：2012-09-28

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06F17/00

CPC分类号： G06Q20/0453 ,  G06Q20/20

摘要： The present invention extends to methods, systems, and computer program products for arranging digital receipt items at a mobile device. A customer's digital receipts are stored at a mobile device. Receipt items are accessed from one or more stored digital receipts. Each receipt item includes item information for a purchased item. The plurality of receipt items are displayed in a first display arrangement at a display of the mobile device. A user request is received to change the first display arrangement. The user request includes arrangement criteria indicating how the plurality of receipt items is to be rearranged for display. In response to the user request, a second display arrangement is formed in accordance with the arrangement criteria. The plurality of receipt items are displayed in the second display arrangement at the display.

摘要翻译： 本发明扩展到用于在移动设备处布置数字收据项目的方法，系统和计算机程序产品。 客户的数字收据存储在移动设备上。 从一个或多个存储的数字收据访问收据项目。 每个收据项目包括购买项目的项目信息。 多个收据项在第一显示装置中显示在移动装置的显示器上。 接收用户请求以改变第一显示装置。 用户请求包括指示如何重新布置多个接收项目以进行显示的布置标准。 响应于用户请求，根据布置标准形成第二显示布置。 多个收据项显示在第二显示装置中。

公开(公告)号：US08676653B2

公开(公告)日：2014-03-18

申请号：US13563371

申请日：2012-07-31

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q20/00 ,  G06Q30/00 ,  H04W24/00

CPC分类号： G06Q20/209 ,  G06Q20/0453 ,  G06Q20/3276

摘要： A method is disclosed for authenticating and enabling returns at a physical store location and based off of an electronic receipt. The electronic receipt may be viewed on a mobile electronic device with electronic receipts software thereon. The electronic receipts software may use machine readable codes to verify whether a customer is present at a returns terminal at a physical store location. More particularly, the electronic receipts software may contain a bar code reader module and use the camera of the mobile electronic device to capture a machine readable code such as a bar code or QR code. The electronics receipts software may recover data from the machine readable code which identifies the store, retail location, etc. This information may be compared against known values to determine that the customer is present at a returns terminal.

摘要翻译： 公开了一种用于在实体店位置进行认证和启用退货并基于电子收据的方法。 可以在其上具有电子收据软件的移动电子设备上查看电子收据。 电子收据软件可以使用机器可读代码来验证客户是否存在于物理存储位置处的退货终端。 更具体地，电子收据软件可以包含条形码读取器模块，并使用移动电子设备的相机来捕获诸如条形码或QR码的机器可读代码。 电子收据软件可以从识别商店，零售地点等的机器可读代码中恢复数据。该信息可以与已知值进行比较，以确定客户存在于退货终端。

公开(公告)号：US20140025516A1

公开(公告)日：2014-01-23

申请号：US13556024

申请日：2012-07-23

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q20/20

CPC分类号： G06Q20/3278 ,  G06Q20/20 ,  G06Q20/202 ,  G06Q20/209 ,  G06Q30/06 ,  G06Q40/12

摘要： The present invention extends to methods, systems, and computer program products for transferring digital receipt data to mobile devices. A point-of-sale (“POS”) system generates digital receipt data as part of a sales transaction. The point-of-sale (“POS”) system and a mobile device, possibly also along with a receipt data server, interoperate with one another to transfer digital receipt data generated to the mobile device. In some embodiments, the point-of-sale (“POS”) system transfers digital receipt data for a sales transaction to the receipt data server. An identifier, such as, for example, an application identifier or transaction identifier, is stored along with the digital receipt data to match the digital receipt data with the mobile device. The mobile device subsequently uses the identifier to access the digital receipt data from the receipt data server. In other embodiments, the point-of-sale (“POS”) system transfers digital receipt data directly to the mobile device.

摘要翻译： 本发明扩展到用于将数字收据数据传送到移动设备的方法，系统和计算机程序产品。 销售点（“POS”）系统生成数字收据数据作为销售交易的一部分。 销售点（POS）系统和移动设备，可能还与收据数据服务器相互交互，以将生成的数字收据数据传送到移动设备。 在一些实施例中，销售点（“POS”）系统将用于销售交易的数字收据数据传送到收据数据服务器。 诸如例如应用标识符或交易标识符的标识符与数字收据数据一起存储以便与移动设备匹配数字收据数据。 移动设备随后使用标识符从接收数据服务器访问数字收据数据。 在其他实施例中，销售点（“POS”）系统将数字收据数据直接传送到移动设备。

公开(公告)号：US20140019303A1

公开(公告)日：2014-01-16

申请号：US13549268

申请日：2012-07-13

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q30/00

CPC分类号： G06Q30/06

摘要： A method for comparison of product information based on product codes to determine the cost per unit volume per product and hereby determine the cheapest product per unit volume is disclosed herein. Embodiments herein enable the consumer to easily access the cost per unit volume of products, without putting an additional burden on the retailer or any other component in the product supply chain.

摘要翻译： 本文公开了一种基于产品代码来比较产品信息以确定每个产品的每单位体积的成本并由此确定每单位体积最便宜的产品的方法。 本文的实施例使得消费者能够容易地获得每单位体积产品的成本，而不会对零售商或产品供应链中的任何其它部件造成额外的负担。

公开(公告)号：US20140019279A1

公开(公告)日：2014-01-16

申请号：US13549219

申请日：2012-07-13

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q10/06 ,  G06Q30/00

CPC分类号： G06Q30/00

摘要： An approach is provided for requesting assistance from a store attendant. One method includes receiving a request from a customer via mobile phone. The request may be received via scanning of the barcode located nearby to the customer. After scanning of the barcode, a notification is sent to the store attendants comprising aisle location to the store attendants. Subsequently, estimated time for assistance is received from the store attendants by the system. Thereafter, based on the received estimated time from the store attendants, a store attendant is selected from the store attendants. Finally, the system sends the estimated time for assistance to the mobile phone of the customer and the most appropriate store attendant is sent to the customer's location.

摘要翻译： 提供了一种从商店服务员请求协助的方法。 一种方法包括经由移动电话接收来自客户的请求。 可以通过扫描邻近客户的条形码来接收请求。 在条形码扫描之后，向存储服务员发送包括通道位置的店员的通知。 随后，从系统的店员接收到估计的援助时间。 此后，根据所接收到的来自店员的估计时间，从商店服务员中选择店员。 最后，系统向客户的手机发送估计的时间，最合适的店员被发送到客户的位置。

公开(公告)号：US08630927B1

公开(公告)日：2014-01-14

申请号：US13601753

申请日：2012-08-31

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06Q40/00

CPC分类号： G06Q30/04 ,  G06Q40/12

摘要： The present invention extends to methods, systems, and computer program products for auditing in-store sales transactions when a digital receipt is issued. A receipt application server formulates a digital receipt from digital receipt data received from a POS system. The digital receipt is sent from the receipt application server to an auditor mobile device at the location of the POS system. A human auditor can view the digital receipt during an in-store audit. In some embodiments, one or both of the receipt application server and the auditor mobile device reorder receipt entries so that items having specified characteristics are presented more prominently on a display. For example, receipt entries can be re-ordered such that higher profit margin items, bulkier items, or more likely to be stolen items are presented more prominently. As such, a human auditor is more likely to expressly audit these types of items.

摘要翻译： 本发明扩展到用于在发行数字收据时审核店内销售交易的方法，系统和计算机程序产品。 收据应用服务器从从POS系统接收的数字收据数据中制定数字收据。 在POS系统的位置，数字收据从收据应用服务器发送到审核员移动设备。 人员审核员可以在店内审核期间查看数字收据。 在一些实施例中，接收应用服务器和审核员移动设备中的一个或两个重新排序收据条目，使得具有指定特征的项目在显示器上更显着地呈现。 例如，收据条目可以被重新排序，使得更高的利润率项目，更大的项目或更可能被盗的项目被更显着地呈现。 因此，人类审计师更有可能明确审计这些类型的项目。

公开(公告)号：US20140180785A1

公开(公告)日：2014-06-26

申请号：US13723131

申请日：2012-12-20

申请人： STUART ARGUE ,  ANTHONY EMILE MARCAR

发明人： STUART ARGUE ,  ANTHONY EMILE MARCAR

IPC分类号： G06Q30/02

CPC分类号： G06Q30/0223

摘要： Systems and methods are disclosed herein for maintaining product available on store shelves. An optical code is positioned adjacent a location where a product is located when in stock. A customer finding the product to be out of stock may scan the code and report this fact. A computer system receives the notification and may transmit a message to an employee computing device. Notice of restocking or unavailability may be transmitted from the employee computing device and subsequently reported to a customer computing device. A location of the user computing device may be reported to an employee to facilitate hand delivery of the product if available. Where inventory is not available at a store, notice of availability at a proximate store may be transmitted to the customer computing device. An incentive in the form of a promotion or points may be assigned to notifying customers.

摘要翻译： 本文公开的系统和方法用于维持在商店货架上可用的产品。 当存货时，光学代码位于产品所在的位置附近。 找到缺货产品的客户可以扫描代码并报告此事实。 计算机系统接收通知并且可以向员工计算设备发送消息。 可以从员工计算设备传送补货或不可用的通知，并随后向客户计算设备报告。 可以向员工报告用户计算设备的位置，以便于产品的手送。 在商店不可用库存的情况下，可能会向邻近商店的可用性通知发送给客户计算设备。 促销形式的奖励或点数可以分配给通知客户。

公开(公告)号：US20140180528A1

公开(公告)日：2014-06-26

申请号：US13723137

申请日：2012-12-20

申请人： Stuart Argue ,  Anthony Emile Marcar

发明人： Stuart Argue ,  Anthony Emile Marcar

IPC分类号： G06T7/00

CPC分类号： G07C5/006 ,  G06T7/0004 ,  G06T2207/10016 ,  G06T2207/30108

摘要： A system and method of identifying carts exhibiting tendencies that are indicative of damaged or defective wheels. A shopping cart may be identified and tracked visually through one or more surveillance cameras. By comparing the cart's tracked movement to known symptomatic movement patterns, the system may identify defective or damaged carts. Alternatively, by analyzing movement and positioning of a cart's swiveling wheels, the system may identify defective or damaged carts. Alternatively, by identifying if a customer has abandoned a cart, the system may identify defective or damaged carts. A notification message may be transmitted to an associate to repair or replace the identified problematic cart. The notification may be displayed on a mobile computing device, a workstation, or other like systems.

摘要翻译： 识别显示倾向的车辆的系统和方法，其指示损坏或有缺陷的车轮。 可以通过一个或多个监视摄像机可视地识别和跟踪购物车。 通过将推车的跟踪运动与已知的症状运动模式进行比较，系统可能会识别有缺陷或损坏的推车。 或者，通过分析推车的旋转轮的移动和定位，系统可以识别有缺陷或损坏的推车。 或者，通过识别客户是否放弃了购物车，系统可以识别有缺陷或损坏的车。 通知消息可以被发送给联系人以修复或替换所识别的有问题的购物车。 通知可以显示在移动计算设备，工作站或其他类似的系统上。