摘要:
Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: receiving a request from the conferee for access to the conference call; obtaining data representing a unique identifier associated with the conferee; matching the data representing the unique identifier with data representing an identifier that was previously associated with the conferee; and connecting the conferee directly to the given conference call.
摘要:
A method and apparatus of sharing documents during a conference call data is disclosed. One example method may include initiating a document sharing operation during a conference call conducted between at least two participants communicating during the conference call. The method may also include transferring the document from one of the two participants to another of the two participants, and recording at least one action performed to the document by the participants during the conference call.
摘要:
An apparatus, method, and computer-program are provided to receive a request to connect a translator to a conference call holding area, and transmit a request to the translator for a personal identification number prior to connecting the translator to the conference call holding area. Upon verification of the person identification number, the translator is connected to the conference call holding area.
摘要:
The illustrative embodiments described herein provide improved systems and methods for conferencing enterprise and non-enterprise callers. In one embodiment, a method includes receiving a first call initiated by an enterprise caller at an enterprise, communicating with an enterprise media server to initiate a tributary conference on the enterprise media server, joining the enterprise caller to the tributary conference such that the enterprise caller is in data communication with the tributary conference, receiving a second call initiated by a non-enterprise caller via a public switched telephone network, interfacing the non-enterprise caller with a data center media server, creating a home conference on the data center media center, joining the second call to the home conference, and interfacing the home conference on the data center media server to the tributary conference on the enterprise media server to form a linked conference between the enterprise caller and the non-enterprise caller.
摘要:
Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.
摘要:
A method and computer readable medium for providing Enterprise conferencing is provided. In an exemplary embodiment of the invention, a first SIP INVITE message is exchanged between a Media Gateway of the Enterprise and a first Media Server of a Conferencing Service Provider. Then, an Application Server of the Conferencing Service Provider establishes conference call resources at the Conferencing Service Provider. A first RTP session is established between the Media Gateway and the first Media Server, and then a PROMPT AND COLLECT message is sent from the Application Server to the first Media Server to gather data from the caller for establishing the Enterprise conferencing. After receipt of the data by the Application Server, an SIP INFO message is sent from the Application Server to a second Media Server of the Conferencing Service Provider, selecting the second Media Server to host the call.
摘要:
Embodiments of the present invention pertain to an apparatus, method, and a computer program configured to connect a translator located in a remote area to a conference holding area, and also connect a customer and customer service representative to the translator in order for the translator to translate between the customer service representative and the customer, when the customer services representative determines that a translator is needed.
摘要:
A system, method, and computer readable medium comprising instructions for establishing a conference call comprising sending a first SIP INVITE message from a Media Gateway to an Application Server, sending a second SIP INVITE message to a first Media Server, establishing a session between the Media Gateway and the first Media Server, sending a third SIP INVITE message from the Application Server to a Conference Controller, allocating resources related to the conference call by the Conference Controller on a second Media Server, requesting by the Conference Controller for the Application Server to move data related to establishing the conference call from the first Media Server to the second Media Server, sending a fourth SIP INVITE message by the Application Server to the second Media Server and sending a SIP RE-INVITE message by the Application Server to the Media Gateway, and establishing an RTP session between the Media Gateway and the second Media Server thereby establishing the conference call.
摘要:
Embodiments of the present invention pertain to an apparatus, a method, and a computer program configured to transmit messages between a plurality of devices during a conference call and connect the plurality of devices to a service provider based on a request for at least one service. The transmitted messages can be audio messages or audio and video messages.
摘要:
A method, a computer readable medium and a system for international conferencing via globally distributed cascading media servers that comprises, receiving a local participant audio packet at a local conferencing media server in a conference call, summing the local participant audio packet by the local conferencing media server, receiving a distal participant audio packet at a distal conferencing media server, summing the distal participant audio packet by the distal conferencing media server, and interfacing the local conferencing media server with the distal conferencing media server.