公开(公告)号：US06970554B1

公开(公告)日：2005-11-29

申请号：US10090264

申请日：2002-03-04

申请人： Patrick Peterson ,  Michael Roberts

发明人： Patrick Peterson ,  Michael Roberts

IPC分类号： H04M1/656 ,  H04M3/22 ,  H04M3/42 ,  H04M3/51 ,  H04M3/523 ,  H04M3/527

CPC分类号： H04M3/42221 ,  H04M3/5175

摘要： An observation system for observation calls to a call center includes an automatic call director (ACD) unit, an interactive voice response (IVR) unit, and a recorder unit. The ACD receives incoming calls to the call center and also queues and switches the calls to various lines of the call center. The IVR unit is connected to the ACD unit and interacts with a caller via an interactive computer program in which the caller enters a response to a prompt and the response causes the interactive program to provide the caller with information or another prompt. The recorder unit records calls to the call center from beginning to end, including prompts made by the IVR unit, callers responses to the prompts, and information provided by the IVR unit to the callers.

摘要翻译： 用于对呼叫中心的观察呼叫的观察系统包括自动呼叫指导（ACD）单元，交互式语音响应（IVR）单元和记录单元。 ACD接收到呼叫中心的来电，并将呼叫排队并切换到呼叫中心的各种线路。 IVR单元连接到ACD单元，并通过交互式计算机程序与呼叫者进行交互，其中呼叫者输入对提示的响应，并且响应使得交互程序向呼叫者提供信息或另一提示。 记录器单元从头到尾记录呼叫中心，包括IVR单元提示，呼叫者对提示的响应以及IVR单元向呼叫者提供的信息。

公开(公告)号：US06898277B1

公开(公告)日：2005-05-24

申请号：US10090524

申请日：2002-03-04

申请人： Marie Meteer ,  Patrick Peterson ,  Bernhard Suhm

发明人： Marie Meteer ,  Patrick Peterson ,  Bernhard Suhm

IPC分类号： G06F7/00 ,  G06F17/40 ,  H04M1/64 ,  H04M3/36 ,  H04M3/42 ,  H04M3/51 ,  H04M3/523 ,  H04M3/527

CPC分类号： H04M3/5166 ,  H04M3/36 ,  H04M3/42221 ,  H04M3/5175 ,  Y10S707/99931

摘要： A system for forming a database indexed with content-based parameters, corresponding to recordings of contacts to a contact center, includes an analysis unit, a mining unit, and a correlation unit. The analysis unit performs automated-portion analysis techniques to ascertain predetermined events occurring in recordings of automated portions of the contacts to the contact center. The mining unit performs audio mining of recordings of agent portions of the contacts to the contact center. The correlation unit correlates an event occurring in an agent portion of the recordings with a corresponding one of a plurality of content-based parameters selected to be used as indices of the database, and makes an entry in the database based on the correlated event and the corresponding content-based parameter.

摘要翻译： 用于形成与基于内容的参数相对应的数据库的系统，对应于联系中心的联系人的记录，包括分析单元，挖掘单元和相关单元。 分析单元执行自动化部分分析技术，以确定在联系中心的联系人的自动化部分的记录中发生的预定事件。 采矿单位对联络中心执行将联系人的代理部分的记录的音频挖掘。 相关单元将记录的代理部分中发生的事件与被选择用作数据库的索引的多个基于内容的参数中的相应的一个相关联，并且基于相关事件和数据库中的条目进行条目 相应的基于内容的参数。

公开(公告)号：US6052093A

公开(公告)日：2000-04-18

申请号：US987435

申请日：1997-12-09

申请人： Nian Jing Yao ,  Vikram Verma ,  Patrick Peterson

发明人： Nian Jing Yao ,  Vikram Verma ,  Patrick Peterson

IPC分类号： H01Q1/22 ,  H01Q1/38 ,  H01Q13/16 ,  H05K1/16 ,  H01Q13/10

CPC分类号： H01Q1/2208 ,  H01Q1/22 ,  H01Q1/38 ,  H01Q13/16 ,  H05K1/16

摘要： This invention discloses a small slot antenna incorporated within a flat circuit board and having a three dimension omni-directional radiation pattern. In one embodiment, the antenna is formed as an L shaped slot along two edges of the circuit board of a miniature radio transceiver. The antenna is ideally suited for use in applications where radio frequency inventory tags (operating in the high VHF to low UHF frequency ranges of 400 to 500 mHz) are associated with items for which a high level of inventory control is required. It is important that such tags be able to communicate with vertical and horizontal polarized signals with reasonable gain. This invention features a low cost for manufacture and has application in radio communications in general wherever there is a requirement for a small transceiver with an integrated, orientation insensitive antenna.

摘要翻译： 本发明公开了一种结合在平坦电路板内并具有三维全向辐射图案的小缝隙天线。 在一个实施例中，天线沿着微型无线电收发器的电路板的两个边缘形成为L形槽。 该天线非常适合用于需要高级别库存控制的项目的射频清单标签（在高VHF至低UHF频率范围为400至500 mHz下运行）的应用。 重要的是，这样的标签能够以合理的增益与垂直和水平极化信号进行通信。 本发明的特征在于制造成本低，并且一般应用于无线电通信中，只要需要具有集成的取向不敏感天线的小型收发器。

公开(公告)号：US20220187042A1

公开(公告)日：2022-06-16

申请号：US17121443

申请日：2020-12-14

申请人： HYRUM PATRICK PETERSON

发明人： HYRUM PATRICK PETERSON

IPC分类号： F41A21/32

摘要： A spacer for coupling a muzzle device to a muzzle of a barrel of a firearm includes an annular body. The annular body includes an inner portion having an inner wall. The inner wall defines a central opening and a central axis. A barrel engaging portion extending radially away from inner the portion and the central axis. The annular body also includes a muzzle device engaging portion extending radially away from the inner portion and the central axis. A channel is defined between the barrel engaging portion and the muzzle device engaging portion.

公开(公告)号：US08778945B2

公开(公告)日：2014-07-15

申请号：US13148350

申请日：2010-02-09

申请人： Paul Joseph Hergenrother ,  Quinn Patrick Peterson ,  Danny Chung Hsu ,  Diana C. West ,  Timothy M. Fan ,  Chris J. Novotny

发明人： Paul Joseph Hergenrother ,  Quinn Patrick Peterson ,  Danny Chung Hsu ,  Diana C. West ,  Timothy M. Fan ,  Chris J. Novotny

IPC分类号： A61K31/495 ,  C07D295/104

CPC分类号： C07D405/12 ,  A61K31/445 ,  A61K31/454 ,  C07D211/34 ,  C07D211/60 ,  C07D211/62 ,  C07D213/56 ,  C07D295/15 ,  C07D405/14

摘要： Compositions and methods are disclosed in embodiments relating to induction of cell death such as in cancer cells. Compounds and related methods for synthesis and use thereof, including the use of compounds in therapy for the treatment of cancer and selective induction of apoptosis in cells are disclosed. Compounds are disclosed that have lower neurotoxicity effects than other compounds.

摘要翻译： 在涉及细胞死亡诱导的实施方案中公开了组合物和方法，例如在癌细胞中。 公开了其合成和使用的化合物及其相关方法，包括在治疗中使用化合物治疗癌症和选择性诱导细胞凋亡。 公开了具有比其它化合物更低的神经毒性作用的化合物。

公开(公告)号：US20060147938A1

公开(公告)日：2006-07-06

申请号：US10713653

申请日：2003-11-14

申请人： Molly Accola ,  Susan Wigdal ,  Andrea Mast ,  Christian Bartholomay ,  Robert Kwiatkowski ,  Vincent Tevere ,  Hon Ip ,  Kathleen Carroll ,  Patrick Peterson ,  Poonam Agarwal ,  Nancy Jarvis ,  Jeff Hall ,  Robert Roeven

发明人： Molly Accola ,  Susan Wigdal ,  Andrea Mast ,  Christian Bartholomay ,  Robert Kwiatkowski ,  Vincent Tevere ,  Hon Ip ,  Kathleen Carroll ,  Patrick Peterson ,  Poonam Agarwal ,  Nancy Jarvis ,  Jeff Hall ,  Robert Roeven

IPC分类号： C12Q1/68 ,  C07H21/04

CPC分类号： C12Q1/6883 ,  C12Q2600/156 ,  C12Q2600/16

摘要： The present invention provides compositions and methods for the detection and characterization of mutations associated with cystic fibrosis. More particularly, the present invention provides compositions, methods and kits for using invasive cleavage structure assays (e.g. the INVADER assay) to screen nucleic acid samples, e.g., from patients, for the presence of any one of a collection of mutations in the CFTR gene associated with cystic fibrosis. The present invention also provides compositions, methods and kits for screening sets of CFTR alleles in a single reaction container.

摘要翻译： 本发明提供了用于检测和表征与囊性纤维化相关的突变的组合物和方法。 更具体地，本发明提供了组合物，方法和试剂盒，其用于使用侵入性切割结构测定法（例如INVADER测定法）筛选核酸样品，例如来自患者，以存在CFTR基因中的任何突变集合 与囊性纤维化有关。 本发明还提供用于筛选单个反应容器中的CFTR等位基因组的组合物，方法和试剂盒。

公开(公告)号：US06823054B1

公开(公告)日：2004-11-23

申请号：US10090369

申请日：2002-03-04

申请人： Bernhard Suhm ,  Patrick Peterson

发明人： Bernhard Suhm ,  Patrick Peterson

IPC分类号： H04M1500

CPC分类号： H04M15/41 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/42221 ,  H04M3/493 ,  H04M3/51 ,  H04M3/5166 ,  H04M3/5175 ,  H04M15/00 ,  H04M15/43 ,  H04M15/58 ,  H04M2215/0164 ,  H04M2215/0188

摘要： A system for analyzing an interactive voice response (IVR) system of a call processing center determines a complete sequence of events occurring within the IVR system. The IVR system being operable to automatically accept calls from callers and respond to input from the callers. The system models a call flow of the IVR system as a non-deterministic finite-state automaton. A recording of a plurality of calls to the call processing center is split, such that each of plural calls to the call center is in one audio file. For a plurality of calls, the system detects a complete sequence of DTMF and/or speech input to the IVR system, detects selected prompts issued by the IVR system, and inputs the detected sequence of DTMF and/or speech input as well as the detected prompts issued by the IVR system into the finite-state automaton to determine a call-event sequence for that call. The call-event sequence includes information regarding how that call left the IVR system.

摘要翻译： 用于分析呼叫处理中心的交互式语音响应（IVR）系统的系统确定在IVR系统内发生的完整事件序列。 IVR系统可操作以自动接受来自呼叫者的呼叫并响应来自呼叫者的输入。 该系统将IVR系统的呼叫流建模为非确定性有限状态自动机。 对呼叫处理中心的多个呼叫的记录被分割，使得对呼叫中心的多个呼叫中的每一个都在一个音频文件中。 对于多个呼叫，系统检测到IVR系统的完整的DTMF和/或语音输入序列，检测由IVR系统发出的选择的提示，并输入检测到的DTMF和/或语音输入的序列以及检测到的 IVR系统发出的提示进入有限状态自动机，以确定该呼叫的呼叫事件序列。 呼叫事件序列包括关于呼叫如何离开IVR系统的信息。

公开(公告)号：US20090142752A1

公开(公告)日：2009-06-04

申请号：US11866663

申请日：2007-10-03

申请人： Jeff G. Hall ,  Andrew A. Lukowiak ,  Patrick Peterson

发明人： Jeff G. Hall ,  Andrew A. Lukowiak ,  Patrick Peterson

IPC分类号： C12Q1/68

CPC分类号： C12Q1/6858 ,  C12Q1/6813 ,  C12Q1/6827 ,  C12Q2525/301 ,  C12Q2561/109

摘要： The present invention provides methods, compositions, and kits comprising snap-back primers used for forming 3′ hairpin structures, 5′ hairpin structures, and double hairpin structures. The hairpin structures may be used for detecting target sequences (e.g., such as small RNA target sequence), for detecting polymorphisms in target sequences (e.g., such as polymorphisms located near the 5′ or 3′ ends of the target sequence), or other nucleic acid characterization methods. In certain embodiments, the hairpin structures form invasive cleavage structures (e.g., in combination with a probe or upstream oligonucleotide) which may be cleaved by structure-specific enzymes in order to detect the presence or absence of a particular nucleotide or nucleotide sequence.

摘要翻译： 本发明提供了包含用于形成3'发夹结构，5'发夹结构和双发夹结构的快速反应引物的方法，组合物和试剂盒。 发夹结构可用于检测目标序列（例如，例如小RNA靶序列），用于检测靶序列中的多态性（例如，位于靶序列的5'或3'末端附近的多态性）或其他 核酸表征方法。 在某些实施方案中，发夹结构形成侵入性切割结构（例如，与探针或上游寡核苷酸组合），其可被结构特异性酶切割以检测特定核苷酸或核苷酸序列的存在或不存在。

公开(公告)号：US07092506B1

公开(公告)日：2006-08-15

申请号：US09845486

申请日：2001-04-30

申请人： Joshua Bers ,  Patrick Peterson ,  Michael Roberts ,  William Russell ,  Lawrence R. Smith

发明人： Joshua Bers ,  Patrick Peterson ,  Michael Roberts ,  William Russell ,  Lawrence R. Smith

IPC分类号： H04M3/00 ,  H04M5/00

CPC分类号： H04M3/5183 ,  H04M3/4936

摘要： A system permits a customer service agent to receive and listen to an audio recording from a caller on a voice device (110), and thereby prepare to support the caller before connecting directly with him/her. The incoming call may originate on a public telephone network (120), and be received by a system (100). The system (100) may include one or more of an automatic call distributor/private branch exchange (130), a voice response unit (140), and a computer telephone integration server (160), and possibly a data device (180). The caller may be prompted to provide an audio message concerning the nature of the telephone call. Before being connected to the caller, the service agent may be provided with the audio message from the caller, possibly via the data device (180). After listening to the caller's previously recorded audio message and preparing to assist the caller, the agent and caller may then be directly connected together.

摘要翻译： 系统允许客户服务代理人接收并听取来自语音设备（110）的呼叫者的音频记录，并且因此准备在直接与他/她连接之前支持呼叫者。 来电可以起源于公共电话网络（120），并且由系统（100）接收。 系统（100）可以包括自动呼叫分配器/专用小交换机（130），语音应答单元（140）和计算机电话集成服务器（160）中的一个或多个，以及可能的数据设备（180）。 可以提示呼叫者提供关于电话呼叫的性质的音频消息。 在连接到呼叫者之前，服务代理可能可能通过数据设备（180）从呼叫者提供音频消息。 听完呼叫者以前记录的音频消息并准备协助呼叫者之后，代理和呼叫者可以直接连接在一起。

公开(公告)号：US07039166B1

公开(公告)日：2006-05-02

申请号：US10090579

申请日：2002-03-04

申请人： Patrick Peterson ,  Bernhard Suhm ,  Barbara Freeman

发明人： Patrick Peterson ,  Bernhard Suhm ,  Barbara Freeman

IPC分类号： H04M11/00

CPC分类号： H04M3/493 ,  H04M3/5166

摘要： A system for visually representing user behavior within an interactive voice response (IVR) system of a call processing center generates a complete sequence of events within the IVR system for plural calls to the call processing center, the plurality of calls being recorded from end to end. A call flow of the IVR system is modeled as a non-deterministic finite-state machine, such that a start state of the finite-state machine represents a first prompt of the IVR system, other states of the finite-state machine represent subsequent prompts at which a branching occurs in the call flow of the IVR system, exit conditions are represented as end states, and transitions of the finite-state machine represent transitions between call flow states triggered by data inputted by a user or by internal processing of the IVR system. The complete sequences of events for the plural calls are provided to the finite-state machine to produce a two-way matrix of several counters. The data from the two-way matrix is represented as a state-transition diagram.

摘要翻译： 用于在呼叫处理中心的交互语音响应（IVR）系统中可视地表示用户行为的系统在IVR系统内生成用于多个呼叫到呼叫处理中心的完整的事件序列，多个呼叫是从一端到另一端记录的 。 IVR系统的呼叫流程被建模为非确定性有限状态机，使得有限状态机的起始状态表示IVR系统的第一个提示，有限状态机的其他状态表示随后的提示 在IVR系统的呼叫流程中出现分支，退出条件被表示为终端状态，有限状态机的转换表示由用户输入的数据触发的呼叫流动状态或IVR的内部处理之间的转换 系统。 将多个呼叫的完整事件序列提供给有限状态机以产生几个计数器的双向矩阵。 来自双向矩阵的数据被表示为状态转换图。