Viewing applications from inactive sessions
    6.
    发明申请
    Viewing applications from inactive sessions 有权
    从非活动会话中查看应用程序

    公开(公告)号:US20050278444A1

    公开(公告)日:2005-12-15

    申请号:US11026679

    申请日:2004-12-31

    CPC分类号: H04L29/06027 H04L67/14

    摘要: Embodiments of the present disclosure provide systems and methods for managing user-sessions. Briefly described, in architecture, one embodiment of the system, among others, includes logic configured to display a user interface for initiating a command to launch a business application on a computer display of a user; logic configured to associate a launched business application with a user-session; logic configured to display business applications of an active session on the computer display; a first user interface control for allowing a user to select a particular business application of an inactive session; and logic configured to display the selected particular business application on the computer display with the business applications associated with the active session. Other systems and method are also provided.

    摘要翻译: 本公开的实施例提供了用于管理用户会话的系统和方法。 简要描述,在架构中,系统的一个实施例包括逻辑,其被配置为显示用于在用户的计算机显示器上启动用于启动业务应用的命令的用户界面; 被配置为将所启动的业务应用与用户会话相关联的逻辑; 配置为在计算机显示器上显示活动会话的业务应用的逻辑; 用于允许用户选择非活动会话的特定业务应用的第一用户界面控制; 以及被配置为在所述计算机显示器上与所述活动会话相关联的业务应用程序显示所选择的特定业务应用的逻辑。 还提供了其他系统和方法。

    Navigational controls for a presentation system
    7.
    发明申请
    Navigational controls for a presentation system 审中-公开
    演示系统的导航控件

    公开(公告)号:US20050278261A1

    公开(公告)日:2005-12-15

    申请号:US11026689

    申请日:2004-12-31

    IPC分类号: G06F3/048 G06Q10/00 G06F17/60

    摘要: Embodiments of the present disclosure provide systems and methods for implementing navigational controls for presenting data, such as call-center data. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. An application interface that accesses a plurality of computer applications is provided, where at least one computer application is located on a computer network. The system further includes a set of application controls associated with the application interface. In particular, each application control is associated with a particular computer application. In addition, the system includes at least one navigational control associated with at least one application control. Accordingly, a respective navigational control activates a particular screen of information from the particular computer application, such that the particular screen of information is displayed on a computer display and shows data related to a current user-session. Other systems and methods are also provided.

    摘要翻译: 本公开的实施例提供用于实现用于呈现诸如呼叫中心数据的数据的导航控制的系统和方法。 简要描述,在架构中,系统的一个实施例等可以如下实现。 提供访问多个计算机应用的应用接口,其中至少一个计算机应用位于计算机网络上。 该系统还包括与应用程序接口相关联的一组应用程序控件。 特别地,每个应用程序控件与特定的计算机应用程序相关联。 另外,该系统包括与至少一个应用控制相关联的至少一个导航控制。 因此,相应的导航控制从特定计算机应用激活特定的信息屏幕,使得特定的信息屏幕显示在计算机显示器上并且显示与当前用户会话相关的数据。 还提供了其他系统和方法。