Intelligent interactive call handling
    2.
    发明授权
    Intelligent interactive call handling 失效
    智能交互式呼叫处理

    公开(公告)号:US08355731B2

    公开(公告)日:2013-01-15

    申请号:US12774825

    申请日:2010-05-06

    IPC分类号: H04W40/10

    摘要: An intelligent interactive call handling system is provided that typically includes a central office, a call-handling device, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The call-handling device is coupled to the central office, receives the query, and triggers an internet call routing query. The internet call routing system, which is coupled to the call-handling device, typically receives the internet call routing query, determines presence of the called party with respect to at least one registered communication device, sends a prompt to the called party at said at least one registered communication device responsive to the presence determination, receives a reply from said at least one registered communication device, and routes the call responsive to the reply. Methods and other systems are also provided.

    摘要翻译: 提供了一种智能交互式呼叫处理系统,其通常包括中心局,呼叫处理设备和互联网呼叫路由系统。 中央办公室通常触发响应于接收呼叫请求的查询。 呼叫处理设备耦合到中心局,接收查询,并触发互联网呼叫路由查询。 耦合到呼叫处理设备的互联网通话路由系统通常接收互联网呼叫路由查询,确定被叫方相对于至少一个注册通信设备的存在,在所述呼叫处理设备处向被叫方发送提示 响应于存在确定的至少一个注册的通信设备,从所述至少一个注册的通信设备接收回复,并响应于该回复路由该呼叫。 还提供了方法和其他系统。

    Tracking email and instant messaging (IM) thread history
    6.
    发明授权
    Tracking email and instant messaging (IM) thread history 有权
    跟踪电子邮件和即时消息(IM)线程历史

    公开(公告)号:US07933957B2

    公开(公告)日:2011-04-26

    申请号:US10326479

    申请日:2002-12-19

    申请人: W. Todd Daniell

    发明人: W. Todd Daniell

    IPC分类号: G06F15/16

    摘要: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.

    摘要翻译: 描述了集成即时消息(IM)服务和电子邮件服务的系统和方法。 在一个实施例中,电子邮件消息和IM聊天会话记录被彼此连线,使得电子邮件线索历史可以追溯到IM聊天会话记录,反之,IM线程历史可追溯到电子邮件消息。

    Intelligent Interactive Call Handling
    7.
    发明申请
    Intelligent Interactive Call Handling 失效
    智能互动呼叫处理

    公开(公告)号:US20100215039A1

    公开(公告)日:2010-08-26

    申请号:US12774825

    申请日:2010-05-06

    IPC分类号: H04L12/66 H04M3/00

    摘要: An intelligent interactive call handling system is provided that typically includes a central office, a call-handling device, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The call-handling device is coupled to the central office, receives the query, and triggers an internet call routing query. The internet call routing system, which is coupled to the call-handling device, typically receives the internet call routing query, determines presence of the called party with respect to at least one registered communication device, sends a prompt to the called party at said at least one registered communication device responsive to the presence determination, receives a reply from said at least one registered communication device, and routes the call responsive to the reply. Methods and other systems are also provided.

    摘要翻译: 提供了一种智能交互式呼叫处理系统,其通常包括中心局,呼叫处理设备和互联网呼叫路由系统。 中央办公室通常触发响应于接收呼叫请求的查询。 呼叫处理设备耦合到中心局,接收查询,并触发互联网呼叫路由查询。 耦合到呼叫处理设备的互联网通话路由系统通常接收互联网呼叫路由查询,确定被叫方相对于至少一个注册通信设备的存在,在所述呼叫处理设备处向被叫方发送提示 响应于存在确定的至少一个注册通信设备,从所述至少一个注册的通信设备接收回复,并且响应于该回复路由该呼叫。 还提供了方法和其他系统。

    Phonetic Filtering of Undesired Email Messages
    8.
    发明申请
    Phonetic Filtering of Undesired Email Messages 有权
    不需要的电子邮件的语音过滤

    公开(公告)号:US20100077051A1

    公开(公告)日:2010-03-25

    申请号:US12627259

    申请日:2009-11-30

    IPC分类号: G06N5/02 G06F15/16

    CPC分类号: H04L51/12 G06Q10/107

    摘要: Several embodiments, among others, provided in the present disclosure teach a filtering of email messages for spam based on phonetic equivalents of words found in the email message. In some embodiments, an email message having a word is received, and a phonetic equivalent of the word is generated. Thereafter, the phonetic equivalent of the word is tokenized to generate a token representative of the phonetic equivalent. The generated token is then used to determine a spam probability.

    摘要翻译: 在本公开中提供的几个实施例,其中提供了基于电子邮件消息中发现的词语的等效语音来过滤垃圾邮件的电子邮件消息。 在一些实施例中,接收到具有单词的电子邮件消息,并且生成该单词的语音等价物。 此后,该词的语音等价物被标记以产生代表语音等价物的令牌。 然后使用生成的令牌来确定垃圾邮件概率。

    Automated instant messaging state control based upon email persona utilization
    10.
    发明授权
    Automated instant messaging state control based upon email persona utilization 有权
    基于电子邮件角色利用的自动即时消息状态控制

    公开(公告)号:US07451218B2

    公开(公告)日:2008-11-11

    申请号:US10686336

    申请日:2003-10-14

    IPC分类号: G06F13/00

    摘要: Embodiments, among others, of the present disclosure provide systems and methods for integrating communication services. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. A communication suite includes several communications accounts for a first communications service and several communications for a second communications service. Logic is configured to detect when one of the communications accounts in the first communication suite for the first communications service is being actively utilized by a user. Upon detection, the logic is configured to make the second communications service available to the user via the communications accounts in the communication suite for the second communications service. Other systems and methods are provided.

    摘要翻译: 本公开的实施例尤其提供了用于集成通信服务的系统和方法。 简要描述,在架构中,系统的一个实施例等可以如下实现。 通信套件包括用于第一通信服务的多个通信帐户和用于第二通信服务的多个通信。 逻辑被配置为检测用户对于第一通信服务的第一通信套件中的一个通信帐户何时被用户主动利用。 一旦检测到,逻辑被配置为使得第二通信服务可通过用于第二通信服务的通信套件中的通信帐户向用户提供。 提供了其他系统和方法。