摘要:
A method and an apparatus are disclosed that enable the offloading of some of the signal processing that has often been centralized in a telecommunications network, to one or more telecommunications endpoints. In accordance with the illustrative embodiment of the present invention, a packet-based telecommunications endpoint that comprises processing and memory resources determines the resource availability of one or more of its resources. The endpoint transmits the resource availability information to a data-processing system, which then transmits a signal-processing computer program back to the endpoint. The computer program is based on the resources that are available at the endpoint. The endpoint then proceeds to use the computer program to process the signals that are received—for example, during the course of a phone call that involves the endpoint. The signal processing that is performed can include noise reduction, echo cancellation, muting, automatic gain control, and so forth.
摘要:
A system for storing information about searches and inquiries by a customer is provided. The system includes a customer service server that receives information from two or more sources, such as from a retail location sales agent, a website, a call center agent, etc. The information is associated and correlated to interrelate inquiries from the different sources. Further, when the user enters a retail location, a node or server at the retail location can push test application to a user's mobile device based on the past inquiries. These test applications are provided only when the customer is present in the retail location. As such, hacking the application is prevented. Further, with the customer using the application in the retail location, a sales agent is present to assist the customer.
摘要:
A technique is disclosed that enables a telecommunications user to initially enter a greeting message in a single media format such as either voice or text. Subsequently, this greeting message is used by a server in response to any communication event that arrives for the user, such as a voice call or an email message, regardless of the media format of the arriving communication event. When the server receives arrival notifications of various communication events, it generates a customized greeting message in response to that event and in the same media format as the event itself. In other words, the server represents a previously-prepared outgoing voice or text message i) as a voice message in response to an incoming voice call and ii) as a textual message in response to an email, SMS text message, or instant message.
摘要:
A variety of mechanisms are used to determine a user's task orientation. Rich presence detection could be used to identify whether a person is at home, at work, traveling, or the like. Temporal factors can also be considered to determine a user's probable persona such as working, personal time, traveling (business or personal), and the like. Entries in a user's calendar application and/or to-do-list reminders can be searched to add information about a user's task orientation and up-coming deliverables. Activity monitors on phones, computers, and the like, can be used to determine files be accessed, applications being used, out-bound communications being sent, in-bound communications, up-coming meetings, and the like, to further refine the nature of a user's tasks. A program evaluates all of these information sources to determine a user's focus and presents topically relevant communications and filters the rest to keep the user from being interrupted.
摘要:
Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information and presentation of the located third party information by a mashup and preparation of a mashup to combine different communication modes or modes in a common session.
摘要:
In one embodiment, the present invention is directed to the use of separate communication pathways over different types of networks to handle bearer and control signaling in connection with a license transaction.
摘要:
A system is disclosed that features a transport vehicle that carries responsive objects in which the objects are equipped to provide state information about their states when queried. The transport vehicle is outfitted with a proxy that represents the responsive objects. The proxy is configured such that it is better able than the responsive objects to receive state query signals from a querying device. The vehicle is also outfitted with I) sensors that detect the responsive objects and ii) sensors that detect state information of the vehicle, in which both sets of sensors provide information to the proxy. The object sensors are able to detect the state of each responsive object or query the object about its state in the same way as the querying device would query those objects in the prior art. The proxy then responds to the query on behalf of the responsive objects.
摘要:
A computing system is provided that includes a display 124 for displaying information and an audible locating agent 148 that, as a pointer moves over the display, plays audible locating signals to identify spatial locations of at least some of the displayed information.
摘要:
Systems and methods for identifying a participant providing audible information during a communication session are disclosed. More particularly, speech localization is utilized to determine a location of the participant providing audible information. An identification device determined to be at a location corresponding to the location of the participant providing audible information is identified. The identity of the participant providing the audible information is then obtained by mapping the identification device to the participant. The information identifying the participant providing audible information can be provided to other endpoints of the communication session.
摘要:
An optical scanner scans a first portion of a print of a body part such as a finger in a first area of an optical surface. The optical scanner detects a motion of the body part to a second area of the optical surface. This can be done in various ways. One way is for the optical scanner to detect a sliding motion of the body part to determine if most of the first portion of the print is in the second area. Another way is for the optical scanner to determine a rolling motion of the print based on a continuity of the print from the first area to the second area. A similar system and method is disclosed which detects a rolling motion of a body part by using a sleeve with multiple properties.