公开(公告)号：US20070027731A1

公开(公告)日：2007-02-01

申请号：US11189913

申请日：2005-07-26

申请人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  Norman Peterson ,  Paul Peterson ,  H. Rinckel

发明人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  Norman Peterson ,  Paul Peterson ,  H. Rinckel

IPC分类号： G06F9/44

CPC分类号： G06Q10/06 ,  G06Q10/0637 ,  Y10S707/99943 ,  Y10S707/99953

摘要： A method for analyzing a problem in a distributed processing business system used to provide a service is disclosed. The method comprises identifying the problem; preparing for an audit; performing the audit; reviewing the audit; developing an action plan; developing an execution plan; deploying a solution in accordance with the execution plan; monitoring the deployed solution; and recording lessons learned. Alternatively, the method may be applied to evaluate the capacity of a distributed processing business system to provide a prospective service. In this alternative embodiment, the method comprises identifying the problem; preparing for an audit; performing the audit; reviewing the audit; preparing a rating table; populating the rating table with results from the audit; calculating a service rating based upon the results entered in the rating table; and presenting the service rating to management.

摘要翻译： 公开了一种用于分析用于提供服务的分布式处理业务系统中的问题的方法。 该方法包括识别问题; 准备审计; 执行审计; 审核审核; 制定行动计划; 制定执行计划; 按照执行计划部署解决方案; 监控部署解决方案; 并记录经验教训。 或者，该方法可以应用于评估分布式处理业务系统提供预期服务的能力。 在该替代实施例中，该方法包括识别问题; 准备审计; 执行审计; 审核审核; 准备评级表; 填写评估表与审核结果; 根据评级表中输入的结果计算服务评级; 并向管理层提供服务评级。

公开(公告)号：US20060031813A1

公开(公告)日：2006-02-09

申请号：US10897355

申请日：2004-07-22

申请人： Ellis Bishop ,  Leslie Johnson ,  Randy Johnson ,  Kathy Merendino ,  Tedrick Northway ,  H. Rinckel

发明人： Ellis Bishop ,  Leslie Johnson ,  Randy Johnson ,  Kathy Merendino ,  Tedrick Northway ,  H. Rinckel

IPC分类号： G06F9/44

CPC分类号： G06F9/5061 ,  G06F9/5077

摘要： An example of a solution provided here comprises: providing a shared platform that is prepared to accept an incoming customer; for the incoming customer, (a) utilizing at least one information technology management control point; and (b) porting the incoming customer's application, or boarding the incoming customer's application, or both; accepting the incoming customer, among multiple customers, on the shared platform; and sharing hardware and software, among the multiple customers.

摘要翻译： 这里提供的解决方案的示例包括：提供准备接受传入客户的共享平台; 对于传入的客户，（a）利用至少一个信息技术管理控制点; 和（b）移动新客户的应用程序，或者登记入场客户的申请，或两者兼而有之; 在共享平台上接受多个客户中的传入客户; 并在多个客户之间共享硬件和软件。

公开(公告)号：US20050259683A1

公开(公告)日：2005-11-24

申请号：US10825025

申请日：2004-04-15

申请人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  H. Rinckel ,  Matthew Shaw ,  Clea Zolotow

发明人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  H. Rinckel ,  Matthew Shaw ,  Clea Zolotow

IPC分类号： G06F15/173 ,  H04J3/16 ,  H04J3/22 ,  H04L12/24

CPC分类号： H04L41/0896 ,  H04L41/5009

摘要： A system and method is disclosed for managing information technology resources to provide processing capacity to multiple customers with varying requirements in a shared computing environment. The inventive process comprises producing and maintaining a capacity plan that allocates capacity resources, handling requests for additional capacity resources, and analyzing requests for additional capacity resources to identify issues that should be resolved in future allocations.

摘要翻译： 公开了一种用于管理信息技术资源以在共享计算环境中对具有不同需求的多个客户提供处理能力的系统和方法。 本发明的过程包括生成和维护分配能力资源的容量计划，处理对额外容量资源的请求，以及分析对额外容量资源的请求，以确定将来分配中应该解决的问题。

公开(公告)号：US20070011092A1

公开(公告)日：2007-01-11

申请号：US11174960

申请日：2005-07-05

申请人： Ellis Bishop ,  Randy Johnson ,  Linda Kalmes ,  James Merritt ,  Tedrick Northway ,  H. Rinckel

发明人： Ellis Bishop ,  Randy Johnson ,  Linda Kalmes ,  James Merritt ,  Tedrick Northway ,  H. Rinckel

IPC分类号： G06Q40/00

CPC分类号： G06Q30/04 ,  G06Q20/102 ,  H04L12/14

摘要： A system and method for creating a hybrid invoice for services provided to a customer by an on-demand data center are disclosed. The method comprises providing a shared computing environment wherein computing resources are shared between the customer and at least one other user; allocating sufficient computing resources from the shared computing environment to provide a requested service; recording in a database the number of computing resource units required to provide the requested service; extracting from the database the number of computing resource units consumed by the customer during a billing period; and calculating a cost for providing the number of computing resource units consumed by the customer during the billing period.

摘要翻译： 公开了一种用于创建由点播数据中心向客户提供的服务的混合发票的系统和方法。 该方法包括提供共享计算环境，其中计算资源在客户与至少一个其他用户之间共享; 从共享计算环境分配足够的计算资源以提供所请求的服务; 在数据库中记录提供所请求的服务所需的计算资源单元的数量; 从数据库提取客户在计费周期期间消耗的计算资源单元的数量; 以及计算用于在计费周期期间提供由客户消耗的计算资源单元的数量的成本。

公开(公告)号：US20070028300A1

公开(公告)日：2007-02-01

申请号：US11191619

申请日：2005-07-28

申请人： Ellis Bishop ,  Randy Johnson ,  Linda Kalmes ,  Gary Little ,  Tedrick Northway ,  H. Rinckel ,  Samuel Thennis

发明人： Ellis Bishop ,  Randy Johnson ,  Linda Kalmes ,  Gary Little ,  Tedrick Northway ,  H. Rinckel ,  Samuel Thennis

IPC分类号： G06F12/14

CPC分类号： G06F21/554 ,  G06F2221/2105

摘要： An on-demand security service ensures isolation of the service provider's customers where the customers share resources at the system, subsystem, and storage level. The security service is provided in a pre-production phase and in a post production phase. The pre-production phase takes place prior to boarding the customer. In the pre-production phase the resources to be protected are defined in a security guide, and using the security guide, physical segregation at the facility, network, and technical and delivery support levels is planned and then implemented. In the post production phase, on going activities are proactive and reactive. Proactive activities include maintaining physical segregation by reviewing and updating the security guide, and testing physical segregation by performing security audits and penetration tests. Observations and finding of the audits and penetration tests are resolved. Reactive activities include identifying isolation failures, coordinating appropriate actions, and resolving the isolation failure. The service may be embodied in a system and in a computer implemented process comprising a security guide file (SGF), a security guide application (SGA), a security implementation application (SIA), a security validation application (SVA), and an event coordination application (ECA).

摘要翻译： 按需安全服务确保了客户在系统，子系统和存储级别共享资源的情况下隔离服务提供商的客户。 安全服务在预生产阶段和后期制作阶段提供。 预生产阶段在登记客户之前进行。 在预生产阶段，要保护的资源在安全指南中定义，并使用安全指南，计划并实施设施，网络和技术和交付支持级别的物理隔离。 在后期制作阶段，正在进行的活动是积极主动和反应性的。 主动活动包括通过审查和更新安全指南来维持物理隔离，并通过执行安全审核和渗透测试来测试物理隔离。 审计和渗透测试的观察和发现得到解决。 反应活动包括识别隔离故障，协调适当的操作以及解决隔离故障。 该服务可以体现在系统和计算机实现的过程中，该过程包括安全指南文件（SGF），安全指南应用（SGA），安全实施应用（SIA），安全验证应用（SVA）和事件 协调应用（ECA）。

公开(公告)号：US20060153090A1

公开(公告)日：2006-07-13

申请号：US11034905

申请日：2005-01-13

申请人： Ellis Bishop ,  Randy Johnson ,  James Kenley ,  Tedrick Northway ,  H. Rinckel ,  Clea Zolotow

发明人： Ellis Bishop ,  Randy Johnson ,  James Kenley ,  Tedrick Northway ,  H. Rinckel ,  Clea Zolotow

IPC分类号： H04L1/00

CPC分类号： H04L67/322 ,  G06F11/3447 ,  G06Q10/06 ,  H04L67/10

摘要： A method is disclosed for managing the performance of shared computing resources in furtherance of delivering on-demand IT services to multiple customers. The inventive method comprises predicting the performance of resources allocated among the customers to minimize performance related problems; preventing performance related problems by evaluating the impact of changes in resource allocations; reacting to performance alerts to resolve performance related problems; and determining the appropriate level of resource performance needed in service level agreements, and that these requirements detailed in the service level agreements are achieved. This Performance Management method ensures that the demands of the customers are not affected by the allocation and utilization of the shared IT resources.

摘要翻译： 公开了一种用于管理共享计算资源的性能以促进向多个客户传送按需IT服务的方法。 本发明的方法包括预测在客户之间分配的资源的性能以最小化性能相关问题; 通过评估资源配置变化的影响来预防绩效相关问题; 对性能警报做出反应以解决性能相关的问题; 并确定服务级别协议中所需的适当的资源性能水平，并且实现服务级别协议中详细列出的这些要求。 这种绩效管理方法确保了客户的需求不受分配和利用共享IT资源的影响。

公开(公告)号：US20060015841A1

公开(公告)日：2006-01-19

申请号：US10880863

申请日：2004-06-30

申请人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  H. Rinckel ,  Matthew Shaw ,  Clea Zolotow

发明人： Ellis Bishop ,  Randy Johnson ,  Tedrick Northway ,  H. Rinckel ,  Matthew Shaw ,  Clea Zolotow

IPC分类号： G06F9/44

CPC分类号： G06F9/5077

摘要： An example of a solution provided here comprises: providing a shared platform that is prepared to accept an incoming customer; for the incoming customer (a) planning a configuration of hardware, software, and network components; (b) designing the configuration; and (c) utilizing at least one configuration management control point; accepting the incoming customer, among multiple customers, on the shared platform; sharing hardware and software, among the multiple customers; and maintaining information concerning the shared platform.

摘要翻译： 这里提供的解决方案的示例包括：提供准备接受传入客户的共享平台; 对于传入的客户（a）规划硬件，软件和网络组件的配置; （b）设计配置; 和（c）利用至少一个配置管理控制点; 在共享平台上接受多个客户中的传入客户; 共享硬件和软件，在多个客户之间; 并维护有关共享平台的信息。

公开(公告)号：US20060248513A1

公开(公告)日：2006-11-02

申请号：US11116077

申请日：2005-04-27

申请人： Gavin Foster ,  Randy Johnson ,  James Kenley ,  Tedrick Northway ,  Neil O'Connor ,  Brian Wong ,  Clea Zolotow

发明人： Gavin Foster ,  Randy Johnson ,  James Kenley ,  Tedrick Northway ,  Neil O'Connor ,  Brian Wong ,  Clea Zolotow

IPC分类号： G06F9/44

CPC分类号： G06F9/445 ,  G06F8/60

摘要： The invention is a system for installing a new operating system on a logical partition that has no existing software or data. The system comprises a baseline code and a process for customizing and configuring the baseline code for use in an on-demand environment. The process for customizing and configuring the baseline code comprises establishing a plurality of datasets that allow users to access the operating system after installation. The critical datasets that produce an operable system include virtual telecommunications parameters, job entry system parameters, operating system parameters, and security parameters.

摘要翻译： 本发明是一种在没有现有软件或数据的逻辑分区上安装新的操作系统的系统。 该系统包括基准代码和用于定制和配置基准代码以在按需环境中使用的过程。 定制和配置基准代码的过程包括建立多个数据集，允许用户在安装后访问操作系统。 产生可操作系统的关键数据集包括虚拟电信参数，作业输入系统参数，操作系统参数和安全参数。

公开(公告)号：US20070174458A1

公开(公告)日：2007-07-26

申请号：US11337742

申请日：2006-01-23

申请人： Robert Boyce ,  Randy Johnson ,  Tedrick Northway ,  Walter Schmidt ,  Clea Zolotow

发明人： Robert Boyce ,  Randy Johnson ,  Tedrick Northway ,  Walter Schmidt ,  Clea Zolotow

IPC分类号： G06F15/173

CPC分类号： G06F9/5077

摘要： The invention comprises a computer-implemented process for managing computing resources provided to customers in an on-demand data center. The process comprises: providing a shared computing environment; providing to each customer one or more logical partitions of computing resources within the shared computing environment; allocating at least one processing engine to each logical partition; modeling a selected customer's resource utilization as a beta distribution; iteratively selecting a random resource utilization value from the beta distribution and, for each logical partition, calculating a processing engine differential; for each iteration, calculating a collective processing engine differential until the collective processing engine differential converges on an optimal processing engine differential; and adjusting the number of processing engines by the optimal processing engine differential to achieve an optimal free pool size.

摘要翻译： 本发明包括一种用于管理按需数据中心向客户提供的计算资源的计算机实现过程。 该过程包括：提供共享的计算环境; 向所述客户提供所述共享计算环境内的计算资源的一个或多个逻辑分区; 将至少一个处理引擎分配给每个逻辑分区; 将所选客户的资源利用率建模为beta分布; 从β分布迭代地选择随机资源利用值，并且对于每个逻辑分区，计算处理引擎差异; 对于每个迭代，计算集体处理引擎差分，直到集体处理引擎差异收敛于最优处理引擎差异; 以及通过最佳处理引擎差异来调整处理引擎的数量以实现最佳的可用池大小。

公开(公告)号：US20070027822A1

公开(公告)日：2007-02-01

申请号：US11189935

申请日：2005-07-26

申请人： Randy Johnson ,  Lynn Koch ,  Tedrick Northway ,  David Romero

发明人： Randy Johnson ,  Lynn Koch ,  Tedrick Northway ,  David Romero

IPC分类号： G06F17/00

CPC分类号： G06Q10/10 ,  G06Q10/06 ,  G06Q30/0283 ,  G06Q30/04

摘要： A transition costing program (TCP) uses standardized activity tasks (SAT), standard activity estimates (SAE) for each SAT, a transition costing estimator (TCE) to develop full time equivalent (FTE) values for transitioning a customer. The TCP functions in an engagement phase, a boarding phase, and end cost variance (ECV) analysis phase so that feedback is provided to validate or modify the SAE. In the engagement phase, the TCP selects the activities necessary to transition the customer from an SAT library and enters the SAT selections into the TCE. As the SAT selections are entered, the TCE populates a display with corresponding SAE value for each task. During transition, costs are monitored by SAE, the transition is completed and the actual costs for each task are compared with the SAE value for each SAT. When the comparison shows a variance, the TCP analyzes the variance and determines whether to modify the SAE value for the SAT under review.

摘要翻译： 过渡成本计算程序（TCP）使用标准化活动任务（SAT），每个SAT的标准活动估计（SAE），转换成本估算器（TCE）来开发用于转换客户的全时候等价（FTE）值。 TCP在参与阶段，登机阶段和最终成本差异（ECV）分析阶段中起作用，以便提供反馈来验证或修改SAE。 在参与阶段，TCP选择从SAT库转换客户所需的活动，并将SAT选择输入到TCE中。 当输入SAT选项时，TCE会为每个任务填充具有相应SAE值的显示。 在过渡期间，成本由SAE监控，过渡完成，每个任务的实际成本与每个SAT的SAE值进行比较。 当比较显示方差时，TCP分析方差，并确定是否修改正在审查的SAT的SAE值。