公开(公告)号：US08588377B2

公开(公告)日：2013-11-19

申请号：US11681616

申请日：2007-03-02

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04M1/64 ,  H04M1/725

CPC分类号： H04M3/5335 ,  H04M3/436 ,  H04M2201/41

摘要： A method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification.

摘要翻译： 用于分组语音消息的方法包括从语音消息中提取语音签名并用与语音签名相关联的标识来标记语音消息。 该方法还包括基于识别对语音消息进行分组。

公开(公告)号：US08358756B2

公开(公告)日：2013-01-22

申请号：US13206746

申请日：2011-08-10

申请人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

发明人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

IPC分类号： H04M1/64

CPC分类号： H04M3/53383 ,  H04M2203/303 ,  H04M2203/4554

摘要： In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

摘要翻译： 在一个实施例中，提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令，并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

公开(公告)号：US08341663B2

公开(公告)日：2012-12-25

申请号：US11870406

申请日：2007-10-10

申请人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Sravan Vadlakonda ,  Arthur Gerald Howarth ,  Ashish P. Chotai ,  Aseem Asthana ,  Rajneesh Kumar ,  Shantanu Sarkar

发明人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Sravan Vadlakonda ,  Arthur Gerald Howarth ,  Ashish P. Chotai ,  Aseem Asthana ,  Rajneesh Kumar ,  Shantanu Sarkar

IPC分类号： H04N7/10 ,  H04N7/025

CPC分类号： H04N7/163 ,  H04N21/4147 ,  H04N21/4333 ,  H04N21/4334 ,  H04N21/44004 ,  H04N21/44008 ,  H04N21/458 ,  H04N21/8456

摘要： In one embodiment, a Media Analysis and Delivery System obtains a set of media delivery rules, wherein the set of media delivery rules includes one or more triggers, each of the triggers identifying a topic of interest. The Media Analysis and Delivery System examines a media stream for at least one of the one or more triggers in accordance with the set of media delivery rules. The Media Analysis and Delivery System provides at least a portion of the media stream in response to at least one of the triggers in accordance with at least one of the set of media delivery rules.

摘要翻译： 在一个实施例中，媒体分析和传送系统获得一组媒体递送规则，其中该组媒体递送规则包括一个或多个触发，每个触发器识别感兴趣的主题。 媒体分析和传送系统根据媒体传送规则集来检查一个或多个触发器中的至少一个的媒体流。 媒体分析和传送系统根据所述一组媒体传送规则中的至少一个响应于至少一个触发器提供媒体流的至少一部分。

公开(公告)号：US08311726B2

公开(公告)日：2012-11-13

申请号：US13241966

申请日：2011-09-23

申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

IPC分类号： G06F7/00 ,  G08G1/00

CPC分类号： G08G1/00 ,  G08G1/20

摘要： A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.

摘要翻译： 提供了一种智能管理交通网络的方法。 该方法可以包括提供路侧设备18与运输网络中与车辆12A至12D相关联的节点14A至14D通信，车辆节点位于路边设备的邻近范围内。 路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在，并且在路侧设备和第一车辆的节点之间建立移动因特网协议（IP）网络。 路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。 路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

公开(公告)号：US07792277B2

公开(公告)日：2010-09-07

申请号：US11485053

申请日：2006-07-11

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04M3/00

CPC分类号： H04M3/42187 ,  H04M3/42357 ,  H04M3/5232 ,  H04M7/0039 ,  H04M2201/50 ,  H04M2242/04 ,  H04M2242/14

摘要： Disclosed are apparatus and methods for utilizing the camera or video capability of particular communication devices, such as cell phones, to enhance handling of calls, such as emergency calls. In one implementation, when a call is made to an emergency response center (ERC) using an image/video capable communication device is queued until an agent is available for handling the call, one or more images or video may be collected from such caller by utilizing the image/video capability of the caller's communication device. The images collected from a plurality of different callers may then be sorted into different event groups. For instance, all the images/video that relate to a same emergency event, such as a traffic accident, are grouped together into a same event group. The different groups can then be prioritized for handling by an available agent. Additionally, the individual callers for each group may also be prioritized based on the collected images/video, e.g., the caller that is closest to the emergency event may be called first.

摘要翻译： 公开了用于利用诸如蜂窝电话的特定通信设备的相机或视频能力的装置和方法，以增强诸如紧急呼叫的呼叫的处理。 在一个实现中，当使用具有图像/视频能力的通信设备对紧急响应中心（ERC）进行呼叫排队等待直到代理可用于处理呼叫时，可以通过以下方式从这样的呼叫者收集一个或多个图像或视频： 利用呼叫者的通信设备的图像/视频能力。 然后可以将从多个不同的呼叫者收集的图像分类成不同的事件组。 例如，与相同的紧急事件（例如交通事故）相关的所有图像/视频被分组在一起成为相同的事件组。 然后可以将不同的组优先于可用代理进行处理。 另外，也可以基于所收集的图像/视频对每个组的各个呼叫者进行优先排序，例如，可以首先调用最接近紧急事件的呼叫者。

公开(公告)号：US20100013905A1

公开(公告)日：2010-01-21

申请号：US12174145

申请日：2008-07-16

申请人： Sanjeev Kumar ,  Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain

发明人： Sanjeev Kumar ,  Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain

IPC分类号： H04N7/14

CPC分类号： H04N7/15

摘要： In one embodiment, a conference with multiple end points is provided. At the locations, multiple screens may be configured to display video from a portion of the multiple end points. Video from multiple locations is output onto the multiple screens, such as video streams from N different segments are output on N different screens. The video output may be determined based on a first dimension of the floor control algorithm. A push-to-talk input may then be received from a button. A video segment associated with the push-to-talk button is then determined and the video segment is output on one of the multiple screens in response to receiving the push-to-talk input. The push-to-talk input may be used by users that cannot actively participate in the first dimension of the floor control algorithm. For example, users using sign language cannot speak louder and thus by using the push to talk button or hand gestures can indicate their desire to be switched in as one of the displayed segments.

摘要翻译： 在一个实施例中，提供具有多个端点的会议。 在这些位置，多个屏幕可被配置为从多个端点的一部分显示视频。 来自多个位置的视频被输出到多个屏幕上，例如来自N个不同段的视频流在N个不同屏幕上输出。 可以基于楼层控制算法的第一维度来确定视频输出。 然后可以从按钮接收一键通输入。 随后响应于接收一键通输入，确定与一键通按钮相关联的视频片段，并且视频片段在多个屏幕之一上输出。 即按即说输入可能不能主动参与楼层控制算法的第一维度的用户使用。 例如，使用手语的用户不能说更大声，因此通过使用按键通话按钮或手势可以指示他们作为显示的段之一被切换的愿望。

公开(公告)号：US20080159179A1

公开(公告)日：2008-07-03

申请号：US11649528

申请日：2007-01-03

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04L12/18

CPC分类号： H04L65/1093 ,  H04L12/1818 ,  H04L12/1877 ,  H04L65/403 ,  H04M3/567 ,  H04N7/15

摘要： In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

摘要翻译： 在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。 会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。 会议桥使得能够根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来呼叫加入会议。

公开(公告)号：US20070081639A1

公开(公告)日：2007-04-12

申请号：US11236903

申请日：2005-09-28

申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

IPC分类号： H04M11/00

CPC分类号： H04M1/7255 ,  G10L13/00 ,  H04M1/2474 ,  H04M1/2535 ,  H04M1/72552 ,  H04M1/72588 ,  H04M3/533 ,  H04M2201/39

摘要： A method and voice communicator to provide a voice communication is described. The method may include identifying text to be communicated and automatically processing the text to generate an audio equivalent of the text. For example, the text may be scraped from a web page. The method may include identifying an intended recipient of the audio equivalent and thereafter communicating the audio equivalent as a telephone communication (e.g., a voice mail message in a voice mailbox). Thus, identifying the intended recipient may include requesting a telephone number of a sender (caller) of the voice communication. In an embodiment, the method comprises monitoring selection by a user of a contact list available on the voice communicator wherein the contact list includes a plurality of recipient names and their associated telephone numbers. The audio equivalent is communicated to the recipient device over, for example, PSTN or VoIP network.

摘要翻译： 描述了提供语音通信的方法和语音通信器。 该方法可以包括识别要传达的文本并且自动处理文本以生成文本的音频等同物。 例如，文本可能会从网页上刮下来。 该方法可以包括识别音频等同物的预期接收者，然后将电话等效信号作为电话通信（例如，语音信箱中的语音邮件消息）传送。 因此，识别预期的接收者可以包括请求语音通信的发送者（呼叫者）的电话号码。 在一个实施例中，该方法包括监视用户对语音通信器上可用的联系人列表的选择，其中联系人列表包括多个接收者姓名及其相关联的电话号码。 音频等效物通过例如PSTN或VoIP网络传送到接收者设备。

公开(公告)号：US08687785B2

公开(公告)日：2014-04-01

申请号：US11601239

申请日：2006-11-16

申请人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

发明人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

IPC分类号： H04M3/00

CPC分类号： H04M3/38 ,  H04M3/42323

摘要： A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

摘要翻译： 系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。 单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。 与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。 处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

公开(公告)号：US08675847B2

公开(公告)日：2014-03-18

申请号：US11649528

申请日：2007-01-03

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04M3/56

CPC分类号： H04L65/1093 ,  H04L12/1818 ,  H04L12/1877 ,  H04L65/403 ,  H04M3/567 ,  H04N7/15

摘要： In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

摘要翻译： 在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。 会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。 会议桥使得呼叫可以根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来加入会议。