摘要:
Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
摘要:
Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
摘要:
A method for modifying knowledge documents, includes: retrieving an authored document per a client request; wiki-fying a copy of the retrieved authored document; accepting client comments into the wiki-fied authored document, while maintaining the integrity of the authored documents; notifying one or more authors of the authored document of the client comments in the wiki-fied copy of the authored document; modifying the authored document based on the determination of the one or more authors to the validity of the client comments; and replacing the authored document with the modified authored document.
摘要:
Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
摘要:
A sensor is installed in a building management system by determining a sensor type of the sensor from among a plurality of supported sensor types based on information collected by a mobile device of a user; identifying configuration information required by the building management system for the determined sensor type; obtaining the required configuration information from the user using an interface on the mobile device, wherein at least a portion of the interface is generated to accommodate one or more requirements of the building management system with respect to the determined sensor type; and providing the obtained required configuration information to the building management system. The sensor type and unique identifier of the sensor can be automatically determined. Portions of the required configuration information for the determined sensor type can be automatically populated using default information for the determined sensor type.
摘要:
Techniques are described for controlling the climate in a data center. Using the input of an administrator, multiple desired attributes of a data center (e.g., temperature, energy consumption, costs, or system performance) may be balanced using a utility function that maximizes the utility of the computing systems in the data center according to the administrator's preferences. Additionally, a cooling model is generated that represents the affect of a control parameter (e.g., the fan speed of a CRAC) on the desire attributes of the data center. The cooling model may then be substituted into the utility function to replace the desired attributes. Using this new utility function, the control parameters may be varied such that the maximum utility is achieved.
摘要:
Techniques for energy and environmental leak detection in an indoor environment using one or more mobile robots are provided. An energy leak detection system is provided. The energy leak detection system includes one or more mobile robots configured to move throughout at least a portion of a building and to take temperature and air flow measurements at a plurality of locations within the building. An environmental leak detection system is also provided. The environmental leak detection system includes one or more mobile robots configured to move throughout at least a portion of a building and to take airborne matter measurements at a plurality of locations within the building.
摘要:
Methods and apparatus are provided for the dynamic placement, management and monitoring of Internet advertising. A provider of Internet content distributes the Internet content by embedding an advertisement placeholder in the Internet content; and provides the Internet content to an aggregator web site. The aggregator web site presents the Internet content to at least one end user with at least one advertisement in the advertisement placeholder. The advertisement placeholder is processed by a third party agent to automatically share revenue from the at least one advertisement with the provider of the Internet content and a provider of the aggregator web site. The advertisement placeholder can optionally be embedded in the Internet content using one or more templates. The third party agent also evaluates the content and at least one policy of multiple parties to identify at least one advertisement to present in the advertisement placeholder. The advertisement placeholder embodies a three party agreement between the provider of the Internet content, the provider of the aggregator web site and at least one advertiser.
摘要:
Techniques are provided for globalizing handling of service management items. The techniques include obtaining a service management item in a language convenient to a first of two or more actors, translating the service management item into a language-neutral format to obtain a language-neutral service management item, applying one or more annotators to the service management item, translating the language-neutral service management item into a language convenient to a second of two or more actors acting on the service management item, and routing the translated service management item to the second of two or more actors. Techniques are also provided for generating a database of service management items in a language-neutral format.
摘要:
A method for creating and using a short-hand interpretation dictionary in a collaboration environment includes creating or editing a document in a collaboration environment, said document comprising at least one short-hand notation; and replacing the at least one short-hand notation with an interpretation from at least one short-hand dictionary.