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公开(公告)号:US06377680B1
公开(公告)日:2002-04-23
申请号:US09115310
申请日:1998-07-14
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
IPC分类号: H04B1500
CPC分类号: H04M3/303 , H04M3/2209
摘要: A method and system for reducing background noise during a telephone call. When a caller begins dialing a telephone number, the system receives an ambient noise level measured near the caller's telephone. The system then computes an inverse noise waveform, which corresponds to the received ambient noise level. The inverse noise waveform is then transmitted along the same telephone line used by the completed call. The inverse noise waveform reduces the ambient background noise from the caller's location for the duration of the telephone call.
摘要翻译: 一种用于在电话呼叫期间减少背景噪声的方法和系统。 当呼叫者开始拨打电话号码时,系统接收在呼叫者电话附近测量的环境噪声电平。 然后,系统计算对应于接收的环境噪声电平的反噪声波形。 然后,逆噪声波形沿着完成呼叫使用的相同电话线传输。 在电话呼叫期间,反噪声波形可以减少呼叫者位置的环境背景噪声。
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公开(公告)号:US06349209B1
公开(公告)日:2002-02-19
申请号:US08936014
申请日:1997-09-23
IPC分类号: H04B100
CPC分类号: H04W4/20
摘要: An easy to use (easy-reach) dialing system that connects a calling party with a called party based on data received over a first communication channel and a second communication channel. A calling party calls an easy-reach device and sends data to the easy-reach device over a second communication channel. The easy-reach device calls the called party based on data received over the second communication channel and connects the calling party with the called party.
摘要翻译: 基于通过第一通信信道和第二通信信道接收的数据,将呼叫方与被叫方连接的易于使用(易于接近)拨号系统。 呼叫方呼叫易于触及的设备,并通过第二个通信信道将数据发送到易于触及的设备。 易接触设备基于通过第二通信信道接收的数据来呼叫被叫方,并将呼叫方与被叫方连接。
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公开(公告)号:US06373926B1
公开(公告)日:2002-04-16
申请号:US09156169
申请日:1998-09-17
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
IPC分类号: H04M1100
CPC分类号: H04L67/306 , H04L29/06 , H04L29/1216 , H04L51/066 , H04L51/14 , H04L51/36 , H04L61/157 , H04L69/329
摘要: The present invention provides a centralized messaging service method and apparatus in which a message is sent to each of a subscriber's messaging services. When a sending party wishes to leave a message for a receiving party, the sending party activates his/her user device and enters the access number for the centralized message service. The centralized message service receives the communication signals from the sending party which include a receiving party identifier and the message to be sent. The centralized message service then retrieves profile information from a database corresponding to the messaging services of the receiving party based on the receiving party identifier entered by the sending party. The centralized message service then forwards the message to a portion of the receiving party's messaging services based on the profile information retrieved from the database. The centralized message service then monitors the messaging services to determine if the receiving party has retrieved the message from any of the messaging services. If the receiving party retrieves the message from any of the messaging services, a delete command is sent to at least a portion of the other messaging services based on the profile information retrieved.
摘要翻译: 本发明提供了一种集中的消息收发服务方法和装置,其中消息被发送到订户的消息服务的每一个。 当发送方希望为接收方留言时,发送方激活他/她的用户设备并输入集中消息业务的接入号码。 集中式消息服务从发送方接收包括接收方标识符和要发送的消息的通信信号。 然后,集中式消息服务基于由发送方输入的接收方标识符从与接收方的消息接发服务相对应的数据库中检索简档信息。 然后,集中式消息服务基于从数据库检索到的简档信息将消息转发到接收方消息传递服务的一部分。 集中式消息服务然后监视消息传递服务以确定接收方是否已经从任何消息传递服务检索消息。 如果接收方从任何消息传递服务检索消息,则基于所检索的简档信息将删除命令发送到至少一部分其他消息收发服务。
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公开(公告)号:US5914472A
公开(公告)日:1999-06-22
申请号:US936002
申请日:1997-09-23
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , Dominick Gorini , David Phillip Silverman , Shaoqing Wang , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , Dominick Gorini , David Phillip Silverman , Shaoqing Wang , Robert S. Westrich
CPC分类号: G07F7/08 , G06Q20/04 , G06Q20/227 , G06Q20/403 , G06Q20/4037 , G06Q20/405 , G06Q40/00
摘要: A system and method for allowing a parent to control the use of an ancillary credit or debit transaction card which is issued to a child. A central computer communicates with an issuer computer having a data base containing account information and spending limits for the transaction card and the parent can set a spending limit for the ancillary card given to the child. When the child presents the ancillary transaction card to a merchant in payment of merchandise, the merchant swipes the card and contacts a central computer for card authorization. If the credit limit of the ancillary card holder has been exceeded according to the data base, a method of contacting the parent is transmitted to the central computer. The central computer initiates contact with the parent via two-way communications, for example, two way pager, cellular telephone, or other personal communication service, and queries the parent whether to authorize the transaction by increasing the spending limit of the ancillary cardholder or refusal of the transaction. The parent responds to the central computer via the two-way communications device, and the central computer forwards an approval/refusal code to the merchant. In this manner, a parent can control the maximum transaction card spending by a child.
摘要翻译: 一种允许父母控制向儿童发放的辅助信用卡或借方交易卡的使用的系统和方法。 中央计算机与具有数据库的发行者计算机进行通信,所述数据库包含交易卡的帐户信息和消费限额,并且父母可以为给予该小孩的辅助卡设置消费限额。 当孩子在商品支付商品时向附属交易卡提供辅助交易卡时,商家将卡片滑动并与中央计算机联系以进行卡片授权。 如果根据数据库已经超出了附属卡持有人的信用额度,则将联系父母的方法发送到中央计算机。 中央计算机通过双向通信,例如双向寻呼机,蜂窝电话或其他个人通信服务,启动与家长的联系,并向父母询问是否通过增加辅助持卡人的支出限额或拒绝授权交易 的交易。 家长通过双向通信设备响应中央计算机,中央计算机将批准/拒绝代码转发给商家。 以这种方式,父母可以控制孩子的最大交易卡支出。
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公开(公告)号:US5978837A
公开(公告)日:1999-11-02
申请号:US720127
申请日:1996-09-27
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Roy Philip Weber , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Roy Philip Weber , Robert S. Westrich
IPC分类号: G06F13/00 , H04B7/24 , H04L12/58 , H04M3/42 , H04M3/53 , H04M11/00 , H04N1/00 , H04W4/12 , H04W8/18 , H04W88/18 , H04Q7/00 , G08B5/22
CPC分类号: H04L12/5855 , H04L51/14 , H04M3/5307 , H04W88/185 , H04L12/5895 , H04W4/12 , H04W8/183
摘要: An intelligent pager remotely manages an E-Mail server that receives E-Mail messages transmitted over an E-Mail network. Useful E-Mail messages can be identified by the pager and separated from the junk mail. The pager remotely controls the server to forward messages as directed by the recipient. The E-Mail server sends a summary of the E-Mail message to the pager over a different network so that the pager can select a forwarding destination for the message. The pager sends a selection signal to the E-mail server which then forwards the E-Mail message to the selected destination. The E-Mail message can be forwarded by the server over another network, such as the public telephone network, to a computer or a FAX machine at the recipient's office, home or other destination.
摘要翻译: 智能寻呼机远程管理电子邮件服务器,接收通过电子邮件网络发送的电子邮件。 有用的电子邮件可以由寻呼机识别并与垃圾邮件分离。 寻呼机远程控制服务器按照收件人的指示转发邮件。 电子邮件服务器通过不同的网络向寻呼机发送电子邮件消息的摘要,以便寻呼机可以选择该消息的转发目的地。 寻呼机向E-mail服务器发送一个选择信号,该服务器然后将电子邮件消息转发到所选择的目的地。 电子邮件消息可以由服务器通过另一个网络(如公共电话网络)转发到收件人办公室,家庭或其他目的地的计算机或传真机。
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公开(公告)号:US06516060B1
公开(公告)日:2003-02-04
申请号:US09097223
申请日:1998-06-12
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
IPC分类号: H04M342
CPC分类号: H04M3/46
摘要: A communications system is designed to prevent premature termination of the sequencing process for sequencing calls by a) disabling voice mail features for all calls in the sequence, except for the last call in such sequence and b) insuring that the sequencing subscriber is available to personally answer the sequencing call at each telephone number in the sequence to which such sequencing call is completed.
摘要翻译: 通信系统被设计为防止对序列调用的排序过程的过早终止,a)禁止序列中所有呼叫的语音邮件特征,除了上述顺序的最后一个呼叫,以及b)确保排序用户可以亲自使用 在每个电话号码上按顺序调用完成的顺序应答排序调用。
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公开(公告)号:US6049602A
公开(公告)日:2000-04-11
申请号:US933518
申请日:1997-09-18
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Roy Philip Weber , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Roy Philip Weber , Robert S. Westrich
CPC分类号: H04M3/5125 , H04M3/382 , H04M3/5175 , H04M3/5191 , H04M7/12
摘要: Call center functions are provided to a plurality of remotely located customer service representatives (CSRs) via a data network, such as the Internet. Each CSR station includes a telephone and a computer. Separate log-in procedures for the computer and the telephone improve system security. Incoming calls are routed to an available CSR. A call control server provides call control pages that include a set of clickable commands (e.g., transfer, hold, conference, speed-dial buttons, and the like) and telephone digits to CSR computers that allow CSRs to remotely control telephone calls. A merchant server can also provide a merchant application page to CSR computers to allow CSRs to process customer calls.
摘要翻译: 通过诸如因特网之类的数据网络将呼叫中心功能提供给多个远程位置的客户服务代表(CSR)。 每个CSR站包括电话和电脑。 计算机和电话的单独登录过程可以提高系统的安全性。 来电将路由到可用的CSR。 呼叫控制服务器提供呼叫控制页面,该呼叫控制页面包括允许CSR远程控制电话呼叫的CSR计算机的一组可点击命令(例如,传送,保持,会议,快速拨号按钮等)和电话号码。 商家服务器还可以向CSR计算机提供商家应用页面,以允许CSR处理客户呼叫。
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公开(公告)号:US6026306A
公开(公告)日:2000-02-15
申请号:US955127
申请日:1997-10-21
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Shaoqing Q. Wang , Robert S. Westrich
CPC分类号: H04W68/04
摘要: A paging service decides whether a subscriber may be paged, or is busy and should not be paged, depending on the subscriber's location. The subscriber's location is either transmitted by his 2-way pager, or determined by determining the identity of the cell site used to relay the pager's signal. The status corresponding to a cell site may be fixed, or may vary with a schedule or subscriber preference information stored in a memory.
摘要翻译: 寻呼服务根据用户的位置决定是否可以寻呼用户,或者是忙碌,不应该被寻呼。 订户的位置由他的双向寻呼机传输,或通过确定用于中继寻呼机信号的小区站点的身份确定。 对应于小区站点的状态可以是固定的,或者可以根据存储在存储器中的调度或用户偏好信息来变化。
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公开(公告)号:US5907547A
公开(公告)日:1999-05-25
申请号:US736150
申请日:1996-10-24
CPC分类号: H04L65/4007 , H04L29/06 , H04M3/5191 , H04L29/06027 , H04M7/0033 , H04M7/128
摘要: A technique is provided for establishing data communications links and associated telephone calls between customers and customer service representatives. Customers access the Internet from clients. A merchant provides an on-line catalog using a Web server. When the customer requests that a customer service representative contact the customer, linking information is provided to the client. When one of the customer service representatives is available, the server sends a notification packet to the client to notify the customer and to provide the customer with an opportunity to decide whether or not to continue. If the customer decides to continue, an Internet communications link and telephone call are established between the customer and the customer service representative based on the linking information.
摘要翻译: 提供了一种用于在客户和客户服务代表之间建立数据通信链路和相关联的电话呼叫的技术。 客户从客户访问互联网。 商家使用Web服务器提供在线目录。 当客户要求客户服务代表与客户联系时,将链接信息提供给客户端。 当其中一个客户服务代表可用时,服务器向客户端发送通知包,通知客户并向客户提供决定是否继续的机会。 如果客户决定继续,则基于链接信息,在客户和客户服务代表之间建立因特网通信链路和电话呼叫。
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公开(公告)号:US5905777A
公开(公告)日:1999-05-18
申请号:US720128
申请日:1996-09-27
申请人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Roy Philip Weber , Robert S. Westrich
发明人: Mark Jeffrey Foladare , Shelley B. Goldman , David Phillip Silverman , Roy Philip Weber , Robert S. Westrich
CPC分类号: H04L12/585 , H04L12/5855 , H04L51/12 , H04L51/14 , H04L12/5895
摘要: E-Mail messages transmitted over an E-Mail network are routed to an E-Mail server servicing the recipient, where useful E-Mail messages can be identified, separated from the junk mail, and forwarded as directed by the recipient. The E-Mail server sends a summary of the E-Mail message to the recipient over a different network so that the recipient can select a forwarding destination for the message. The recipient sends a selection signal to the E-mail server which then forwards the E-Mail message to the selected destination. The E-Mail message can be forwarded by the server over another network, such as the public telephone network, to a computer or a FAX machine at the recipient's office, home or other destination.
摘要翻译: 通过电子邮件网络发送的电子邮件消息将路由到为收件人提供服务的电子邮件服务器,可以识别有用的电子邮件消息,与垃圾邮件分离,并按收件人的指示进行转发。 电子邮件服务器通过不同的网络将电子邮件消息的摘要发送给收件人,以便收件人可以选择邮件的转发目的地。 接收方向电子邮件服务器发送选择信号,该服务器然后将电子邮件消息转发到所选择的目的地。 电子邮件消息可以由服务器通过另一个网络(如公共电话网络)转发到收件人办公室,家庭或其他目的地的计算机或传真机。
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