摘要:
A toll call service center of the present invention is accessible by subscribers to a toll call service. One or more of the subscribers of the service have their own set of identifiers uniquely associated with a plurality of called stations desired to be accessed by the subscriber. The center comprises a voice command system having a storage for storing representations of the identifiers at storage locations uniquely identified with the subscriber. The command system also includes an announcing circuit and a processor operative under the control of a program stored therein. The processor is responsive to reception of an incoming call from a subscriber for controlling the announcing circuit to request the subscriber to speak an identifier associated with one of the plurality of called stations. A voice recognizer is responsive to receipt of the identifier for determining whether the identifier is valid. If the identifier is recognized as belonging to the subscriber, the processor controls an outdialer to dial the telephone number of the called station associated with the identifier.
摘要:
An automated telephone operator platform (e.g., an auto attendant) has a natural names library associated therewith. The natural names library comprises a large database of audio files representing common objects expected to be recognized by a telephone-based ASR application associated with or executing on the platform. Whenever the ASR application requires playback of an object file (e.g., a user's name associated with a mailbox), the system first determines whether the user has recorded a sample of his or her own voice. If so, the user's actual voice sample is output. If, however, the user's actual voice sample is not available or has not been recorded, the ASR application accesses the database to retreive objects files from which it then builds an appropriate output string.
摘要:
An advanced telecommunications system is provided for the recognizing of spoken commands over a cellular telephone, satellite telephone, or personal communications network. In the cellular application, for example, a Speech Recognition System interconnects either internally with or as an external peripheral to a cellular telecommunications switch. The Speech Recognition System includes an administrative subsystem, a call processing subsystem, a speaker-dependent recognition subsystem, a speaker-independent recognition subsystem, and a data storage subsystem. The Speech Recognition System also allows for increased efficiency in the cellular telephone network by integrating with the switch or switches as a shared resource. The administrative subsystem of the Speech Recognition System is used to keep statistical logs of pertinent call information. Pre-recorded instructional messages are stored in the memory of the call processing subsystem for instructing a user on his or her progress in using the system. The speaker-independent recognition subsystem allows the user to interact with the system employing non-user specific functions. User specific functions are controlled with the speaker-dependent recognition subsystem. User specific attributes collected by the recognition subsystems are stored in the data storage subsystem.
摘要:
An advanced telecommunications system is provided for the recognizing of spoken commands over a cellular telephone, satellite telephone, or personal communications network. In the cellular application, for example, a Speech Recognition System interconnects either internally with or as an external peripheral to a cellular telecommunications switch. The Speech Recognition System includes an administrative subsystem, a call processing subsystem, a speaker-dependent recognition subsystem, a speaker-independent recognition subsystem, and a data storage subsystem. The Speech Recognition System also allows for increased efficiency in the cellular telephone network by integrating with the switch or switches as a shared resource. The administrative subsystem of the Speech Recognition System is used to keep statistical logs of pertinent call information. Pre-recorded instructional messages are stored in the memory of the call processing subsystem for instructing a user on his or her progress in using the system. The speaker-independent recognition subsystem allows the user to interact with the system employing non-user specific functions. User specific functions are controlled with the speaker-dependent recognition subsystem. User specific attributes collected by the recognition subsystems are stored in the data storage subsystem.
摘要:
An advanced telecommunications system is provided for the recognizing of spoken commands over a cellular telephone, satellite telephone, or personal communications network. In the cellular application, for example, a Speech Recognition System interconnects either internally with or as an external peripheral to a cellular telecommunications switch. The Speech Recognition System includes an administrative subsystem, a call processing subsystem, a speaker-dependent recognition subsystem, a speaker-independent recognition subsystem, and a data storage subsystem. The Speech Recognition System also allows for increased efficiency in the cellular telephone network by integrating with the switch or switches as a shared resource. The administrative subsystem of the Speech Recognition System is used to keep statistical logs of pertinent call information. Pre-recorded instructional messages are stored in the memory of the call processing subsystem for instructing a user on his or her progress in using the system. The speaker-independent recognition subsystem allows the user to interact with the system employing non-user specific functions. User specific functions are controlled with the speaker-dependent recognition subsystem. User specific attributes collected by the recognition subsystems are stored in the data storage subsystem.
摘要:
An advanced telecommunications system is provided for the recognizing of spoken commands over a cellular telephone, satellite telephone, or personal communications network. In the cellular application, for example, a Speech Recognition System interconnects either internally with or as an external peripheral to a cellular telecommunications switch. The Speech Recognition System includes an administrative subsystem, a call processing subsystem, a speaker-dependent recognition subsystem, a speaker-independent recognition subsystem, and a data storage subsystem. The Speech Recognition System also allows for increased efficiency in the cellular telephone network by integrating with the switch or switches as a shared resource. The administrative subsystem of the Speech Recognition System is used to keep statistical logs of pertinent call information. Pre-recorded instructional messages are stored in the memory of the call processing subsystem for instructing a user on his or her progress in using the system. The speaker-independent recognition subsystem allows the user to interact with the system employing non-user specific functions. User specific functions are controlled with the speaker-dependent recognition subsystem. User specific attributes collected by the recognition subsystems are stored in the data storage subsystem.
摘要:
The present invention comprises an intelligent call processing platform for use with a home telephone system. The system consists of a processing unit interfaced with a variety of memory storage areas, a switching central office providing local telephone service and a plurality of telephone handsets. Using a variety of voice and/or pushbutton commands, a user is able to access a variety of telephone services from any telephone interfaced with the platform. Services provided include identification of incoming callers, automatic speed dialing of user-stored telephone numbers, storage of new numbers to the user-stored list of telephone numbers, and control of peripheral systems interconnected with the intelligent call processing platform.
摘要:
Voice activated dialing is described for use in a mobile telecommunications system. A voice input is received from a wireless network user. A telephone number to be dialed is determined by using speaker independent speech recognition to interpret a string of spoken digits in the voice input to determine the telephone number, or using speaker dependent speech recognition to interpret a spoken word in the voice input to determine the telephone number. A telephone call is then initiated by dialing the telephone number.
摘要:
The present invention comprises an intelligent call processing platform for use with a home telephone system. The system consists of a processing unit interfaced with a variety of memory storage areas, a switching central office providing local telephone service and a plurality of telephone handsets. Using a variety of voice and/or pushbutton commands, a user is able to access a variety of telephone services from any telephone interfaced with the platform. Services provided include identification of incoming callers, automatic speed dialing of user-stored telephone numbers, storage of new numbers to the user-stored list of telephone numbers, and control of peripheral systems interconnected with the intelligent call processing platform.
摘要:
Voice activated dialing is described for use in a mobile telecommunications system. A voice input is received from a wireless network user. A telephone number to be dialed is determined by using speaker independent speech recognition to interpret a string of spoken digits in the voice input to determine the telephone number, or using speaker dependent speech recognition to interpret a spoken word in the voice input to determine the telephone number. A telephone call is then initiated by dialing the telephone number.