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公开(公告)号：US07660399B2
公开(公告)日：2010-02-09
申请号：US10818837
申请日：2004-04-06
IPC分类号： H04M11/00
CPC分类号： H04M3/487
摘要： A voice processing complex has a plurality of host machines, each host machine supporting one or more voice applications, at least one host in the complex including telephony hardware for providing access to a plurality of telephone lines. Such a host provides telephony functions to the complex. This is achieved by maintaining a mapping of voice applications to telephone lines, and creating a call object in response to an incoming call on one of the lines. It is then determined which voice application to associate with the incoming call on the basis of this mapping, and an identifier to the call object is then passed to the determined voice application. Thereafter the call object is responsive to requests from this voice application for providing telephony functions for the call. This includes receiving a media object from the voice processing application which represents desired output over a telephone line. This media object is then processed into a plurality of output components in accordance with one or more presentation criteria, and these components are then output over the telephone line.
摘要翻译： 语音处理复合体具有多个主机，每个主机支持一个或多个语音应用，所述复合体中的至少一个主机包括用于提供对多条电话线路的接入的电话硬件。 这样的主机向复合体提供电话功能。 这通过将语音应用程序映射到电话线并且响应于其中一条线路上的来话呼叫创建呼叫对象来实现。 然后，基于该映射确定哪个语音应用与呼入呼叫相关联，并且将呼叫对象的标识符传递到所确定的语音应用。 此后，呼叫对象响应于来自该语音应用的用于为呼叫提供电话功能的请求。 这包括从语音处理应用接收媒体对象，该媒体对象通过电话线表示期望的输出。 然后根据一个或多个呈现标准将该媒体对象处理成多个输出组件，然后通过电话线输出这些组件。
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2.发明授权公开(公告)号：US06748055B1
公开(公告)日：2004-06-08
申请号：US09221018
申请日：1998-12-23
IPC分类号： H04M164
CPC分类号： H04M3/487
摘要： A voice processing system for connection to a telephone line for providing telephony support to voice processing applications having a voice processing application and a media object, the media object having an output element for outputting a set of output components in accordance with one or more presentation criteria such as locale and style; a receiving element for receiving the media object from the voice processing application, the media object representing desired output over a telephone line; and the outputting element outputting the output components over the telephone line.
摘要翻译： 一种用于连接到电话线的语音处理系统，用于向具有语音处理应用和媒体对象的语音处理应用提供电话支持，所述媒体对象具有用于根据一个或多个呈现准则输出一组输出组件的输出元件 如地域和风格; 用于从所述语音处理应用接收所述媒体对象的接收元件，所述媒体对象通过电话线表示期望的输出; 并且输出元件通过电话线输出输出分量。
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公开(公告)号：US6141724A
公开(公告)日：2000-10-31
申请号：US115921
申请日：1998-07-15
申请人： Nicholas David Butler , Jacqueline Bowden , Steven John Hyatt , David Seager Renshaw , Yuk-Lun Wong
发明人： Nicholas David Butler , Jacqueline Bowden , Steven John Hyatt , David Seager Renshaw , Yuk-Lun Wong
摘要： A system for remotely developing an telephony application for a call handling server comprises: program code components for each process used by the call handling server and an associated reduced code components for each process; an application designer for combining the reduced code components into an application design; networking capability for sending the application designer and reduced code components to a client and receiving a completed application design; and an application builder for assembling, according to the application design, the program code components into an self contained application.
摘要翻译： 用于远程开发用于呼叫处理服务器的电话应用的系统包括：由呼叫处理服务器使用的每个进程的程序代码组件和用于每个进程的相关联的减少的代码组件; 用于将缩减的代码组件组合成应用程序设计的应用程序设计器; 将应用程序设计器和减少的代码组件发送到客户端并接收完整的应用程序设计的联网功能; 以及应用程序构建器，用于根据应用设计将程序代码组件组装成自包含的应用程序。
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4.发明授权Management of speech technology modules in an interactive voice response system 有权语音技术模块在交互式语音应答系统中的管理公开(公告)号：US07082392B1
公开(公告)日：2006-07-25
申请号：US09641449
申请日：2000-08-17
CPC分类号： G10L2015/228
摘要： This invention relates to the management, in an interactive voice response system, of a plurality of speech technology modules. In particular it relates to an apparatus and a method for dynamically determining which of a plurality of speech technology modules to use during voice interaction between the system and a user. In prior art IVR systems each speech technology module is configured for a specific application or task. Most speech technology modules have different lexicons for the range of functions but it is the full lexicon which can determine an engine's suitability for a language. For instance, one type of speech recognition engine is preferred for certain languages whereas IBM ViaVoice is a good general all rounder. Choosing one speech recognition module according to application or function alone is not entirely satisfactory and there is a need for improvement. The present solution is to select, for each interaction, one of the speech technology modules from the plurality of the modules to be used by the application according to the environment property of the interaction.
摘要翻译： 本发明涉及在交互式语音应答系统中管理多个语音技术模块。 具体地说，涉及用于动态地确定在系统和用户之间的语音交互期间使用多个语音技术模块中的哪一个的装置和方法。 在现有技术的IVR系统中，每个语音技术模块被配置用于特定应用或任务。 大多数语音技术模块在功能范围上具有不同的词汇，但它是确定引擎对语言的适用性的完整词汇。 例如，对于某些语言，一种类型的语音识别引擎是优选的，而IBM ViaVoice是一般性较好的一般。 仅根据应用或功能选择一个语音识别模块并不完全令人满意，需要改进。 本解决方案是根据交互的环境属性，为每个交互选择要由应用使用的多个模块中的一个语音技术模块。
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公开(公告)号：US6046985A
公开(公告)日：2000-04-04
申请号：US838553
申请日：1997-04-09
申请人： Barry Keith Aldred , Howard Shelton Lambert , Harry David Mitchell , David Seager Renshaw , Graham Hugh Tuttle
发明人： Barry Keith Aldred , Howard Shelton Lambert , Harry David Mitchell , David Seager Renshaw , Graham Hugh Tuttle
CPC分类号： H04L41/5003 , H04L65/80 , H04N21/64307 , H04Q11/0478 , H04L2012/5619 , H04L2012/5631 , H04L41/509
摘要： A communications system may be used for transmitting and/or receiving data over a network. The system needs to exchange capability information with other systems in the network, in order to determine which forms of communication can be mutually supported. The exchange of information includes logical expressions involving two or more parameters. This allows, for example, a system to indicate that a higher error rate will occur if the throughput is increased. In the preferred embodiment, each capability parameter is specified in terms of a range between a minimum and a maximum acceptable value.
摘要翻译： 通信系统可以用于通过网络发送和/或接收数据。 系统需要与网络中的其他系统交换能力信息，以确定哪种形式的通信可以相互支持。 信息交换包括涉及两个或多个参数的逻辑表达式。 这允许例如系统指示如果吞吐量增加则会出现更高的错误率。 在优选实施例中，每个能力参数根据最小和最大可接受值之间的范围来指定。
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公开(公告)号：US06175845B1
公开(公告)日：2001-01-16
申请号：US09087778
申请日：1998-05-29
IPC分类号： G06F1721
CPC分类号： G06F17/21
摘要： A method of presenting information via a user interface of a computer system is disclosed. The method is executed by a book component and a renderer component. The book determines page boundaries for pages in which information is to be presented, and communicates the page boundaries to the renderer. The renderer determines a number of pages, constrained by the page boundaries, required to fully render the information, and communicates the number of pages to the book. Responsive to the book providing an input token representing a prominent element of information on a page, the renderer determines a page number for the page containing the element of information represented by the token, and communicates the page number to the book. Responsive to an event requiring the presentation of a page including a prominent element of information, the book communicates the page number to the renderer. The renderer presents the page in a display area and provides an output token to the book representing a prominent element of information on the presented page.
摘要翻译： 公开了一种通过计算机系统的用户界面呈现信息的方法。 该方法由书组件和渲染器组件执行。 该书确定页面边界，其中将显示信息的页面，并将页面边界传递给渲染器。 渲染器确定完全呈现信息所需的页面数量限制，页面边界的数量，并将页面数量传递给书本。 响应于提供表示页面上的显着信息元素的输入令牌的书，渲染器确定包含由令牌表示的信息元素的页面的页码，并将页码传送给书。 响应于需要呈现包括信息的突出元素的页面的事件，本书将页码传送给渲染器。 渲染器在显示区域中显示该页面，并向该图书提供一个输出标记，表示所呈现的页面上的显着信息元素。
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7.发明授权Embedded HTML documents downloaded and displayed simultaneously with primary HTML document 失效嵌入的HTML文档与主要HTML文档同时下载并显示
公开(公告)号：US6065024A
公开(公告)日：2000-05-16
申请号：US823670
申请日：1997-03-24
申请人： David Seager Renshaw
发明人： David Seager Renshaw
IPC分类号： G06F3/14 , G06F3/048 , G06F9/445 , G06F9/46 , G06F12/00 , G06F17/21 , G06F17/22 , G06F17/24 , G06F17/30
CPC分类号： G06F9/44526 , G06F17/211 , G06F17/212 , G06F17/22 , G06F17/2247 , G06F17/24 , G06F17/30896 , G06F9/54
摘要： The present invention relates to embedded HTML documents and to a method and system for rendering such documents to a visual display unit. The Internet does not currently support embedded documents. The current manner of viewing a plurality of HTML documents is to include a URL within one documents which allows access to a second document. HTML does not provide for the nesting or embedding of HTML documents. Accordingly the present invention provides a system and method for realising embedded HTML documents. The present invention utilises a Java applet which can be launched by a Java enabled browser. The Java applet can parse and render HTML instructions contained within an HTML document to a reserved area of a visual display unit. The Java applet can also launch further applets and therefore allow further nesting or embedding of HTML documents.
摘要翻译： 本发明涉及嵌入式HTML文档以及将这些文档呈现给视觉显示单元的方法和系统。 Internet目前不支持嵌入式文档。 目前查看多个HTML文档的方式是在一个文档中包含一个允许访问第二个文档的URL。 HTML不提供嵌套或嵌入HTML文档。 因此，本发明提供了一种用于实现嵌入式HTML文档的系统和方法。 本发明利用可由启用Java的浏览器启动的Java小应用程序。 Java小程序可以将包含在HTML文档中的HTML指令解析并呈现到视觉显示单元的保留区域。 Java小程序还可以启动更多的applet，因此允许进一步嵌套或嵌入HTML文档。
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公开(公告)号：US07470850B2
公开(公告)日：2008-12-30
申请号：US11003240
申请日：2004-12-03
CPC分类号： G10H1/365 , G10H2240/085 , G10H2240/241 , Y10S379/917
摘要： An interactive voice response method and system comprising a VoiceXML browser for processing an interaction with a user. A music score (for example a MIDI file) describing background music for playing during the interaction, and a music synthesizer for generating background music from the music score and from acoustic parameters are included. Acoustic parameters are generated whereby the music synthesizer may be controlled independently of the music score to change the audio environment during an interaction.
摘要翻译： 一种交互式语音响应方法和系统，包括用于处理与用户交互的VoiceXML浏览器。 描述描述在交互期间播放的背景音乐的音乐乐谱（例如MIDI文件），以及用于从音乐分数和声学参数产生背景音乐的音乐合成器。 产生声学参数，由此音乐合成器可以独立于乐谱来控制，以在交互期间改变音频环境。
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9.发明授权Method and apparatus for subclassing system object model classes in dynamic languages 失效用动态语言对系统对象模型类进行子类化的方法和装置公开(公告)号：US06405263B1
公开(公告)日：2002-06-11
申请号：US08566618
申请日：1995-12-04
IPC分类号： G06F945
CPC分类号： G06F9/449
摘要： A method and apparatus for subclassing System Object Model (SOM) class objects for a dynamic object-oriented language. A proxy class object is created using the dynamic language that points to the SOM class object. Next, a dynamic language subclass is created. This is followed by the creation of a SOM class object using the SOM interface, which causes certain SOM methods to be overridden by dynamic language redispatch stubs. The dynamic language overrides the SOM dispatch procedures and replaces the dispatcher with its own procedures. The new dispatch procedure will search for a method in the dynamic language class object method table first in response to a message, and if not found, redirects the message to the SOM environment.
摘要翻译： 一种用于为动态面向对象语言对系统对象模型（SOM）类对象进行子类化的方法和装置。 使用指向SOM类对象的动态语言创建代理类对象。 接下来，创建一个动态语言子类。 之后是使用SOM接口创建SOM类对象，这会导致某些SOM方法被动态语言redispatch存根重写。 动态语言覆盖SOM调度过程，并使用自己的过程替换调度程序。 新的调度过程将首先在动态语言类对象方法表中搜索方法以响应消息，如果没有找到，则将消息重定向到SOM环境。
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公开(公告)号：US08009814B2
公开(公告)日：2011-08-30
申请号：US11463605
申请日：2006-08-10
申请人： Dale Robinson Hewitt , William John Izard , Matthew James Ponsford , David Seager Renshaw , Samuel Jonathan Smith
发明人： Dale Robinson Hewitt , William John Izard , Matthew James Ponsford , David Seager Renshaw , Samuel Jonathan Smith
CPC分类号： G06F17/30873 , G06F17/3089 , H04M3/42161 , H04M3/4931 , H04M3/4938 , H04M2201/39 , H04M2203/2072
摘要： Method, system, and computer program product for building a voice prompt menu for a collection of portlets by acquiring a list of portlets, building a voice menu comprising voice menu items to activate each of the portlets, acquiring a portlet profile containing customization information, and adapting the voice menu using the customization information in the portlet profile. The web portlet may define custom characteristics for consideration by the voice aggregator, for instance, in the positions for its menu items in the hierarchy of the voice portal menu.
摘要翻译： 方法，系统和计算机程序产品，用于通过获取Portlet列表来构建用于Portlet集合的语音提示菜单，构建包括语音菜单项的语音菜单以激活每个Portlet，获取包含定制信息的Portlet简档，以及 使用portlet配置文件中的自定义信息调整语音菜单。 web portlet可以定义用于由语音聚合器考虑的自定义特征，例如，在语音门户菜单的层次结构中的菜单项的位置。
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