摘要:
Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed.
摘要:
A method, apparatus, and computer program product for implementing situational control processes is provided. The method includes transmitting a signal to a target device and determining whether a response signal has been received from the target device. The response signal indicates one of a presence status of the target device and an event condition. The method also includes performing a first action if no response signal is received. The first action includes generating an alert and/or determining a presence of an alternative target device.
摘要:
Embodiments are provided for the automatic real-time recording and processing of media in a communications network based on the context of the media. In one embodiment, a media stream is received in an analysis module in a service platform in the communications network. The media stream may represent a communication session between a calling party and a call center in the network. The incoming media steam is analyzed to identify words comprising a context of the communication session. A determination is then made as to whether the context of the communication session is related to a set of business rules associated with the service platform which may automatically trigger the retention of a recording of the communication session. If the context of the communication session is related to the set of business rules, the retention of the communication session is automatically triggered in real-time at a recording module.
摘要:
Systems, methods and computer products for the logging of incoming calls to an Interact Protocol Television call log. Exemplary embodiments include a method for logging incoming communication requests related to an Internet-Protocol-enabled device, the method including receiving a communication request from a caller device over a voice network, the communication request including a caller party number and name of the caller device and a called party number and name of a called device associated with the communication request, mapping the called party number and name to an Internet Protocol-enabled device address of a called party, sending the caller party number to the Internet Protocol-enabled device address corresponding to the called party number and recording the caller identification information in a log associated with the Internet Protocol-enabled device.
摘要:
Systems, methods and computer products for the logging of outgoing calls to an Internet Protocol Television call log. Exemplary embodiments include a method for logging outgoing communication requests related to an Internet-Protocol-enabled device, the method including receiving a request to initiate a communication request from an Internet Protocol-enabled device having an Internet-Protocol-enabled device address, mapping the Internet Protocol-enabled device address of a calling party to a calling party number, retrieving caller identification information associated with the called party and recording the caller identification information in a log associated with the Internet Protocol-enabled device.
摘要:
Systems, methods and computer products for placing phone calls via Internet Protocol Television call logs. Exemplary embodiments include a method for generating communication requests via an Internet-Protocol-enabled device, the method including receiving a request to initiate a communication request from an Internet-Protocol-enabled device having an Internet-Protocol-enabled device address, mapping the Internet Protocol-enabled device address of a calling party to a calling party number and sending a first communication request to a calling party communication device associated with the Internet Protocol-enabled device.
摘要:
A method, apparatus, and computer program product for implementing remote control processes is provided. The method includes receiving a request to execute an operation on a target device via selection of a function key on a remote control device. The function key is associated with the operation and the target device that performs the operation for remotely controlling operation of the target device via a signal transmitted from the remote control device to the target device when the function key is selected. The method also includes approving the request to execute the operation when authorization has been secured, and transmitting the signal from the remote control device to the target device in response to the approval.
摘要:
Network services provided by network access points to a plurality of communication terminals are regulated. Subscriber information that defines which of a plurality of network service levels is allocated to the communication terminals is maintained by at least one network service provider system. Network service levels that are provided by the network access points to the communication terminals are regulated in response to the subscriber information. A network access point may thereby be regulated to provide different levels of network service to different communication terminals. Moreover, a communication terminal may obtain a level of network service that may be based upon that provided by a home network service provider with which it is registered while the communication terminal is roaming through a different network service provider.
摘要:
A control device operates to selectively provision power. The control device can be implemented as part of an electrical apparatus, such as a computer, television, VCR, hairdryer or other device which operates on AC power. The control device can be also implemented as part of a common power outlet or breaker system typically found in businesses and households.
摘要:
Methods and systems for automatically routing a long distance call placed by a subscriber to a prepaid service provider. Methods are discussed for allowing the prepaid subscriber to directly dial a called party's long distance telephone number, and then routing the placed call to a prepaid service. The subscriber, in each case, is not required to first dial the telephone number of the prepaid service provider before dialing the called party.