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    Smart capture for populating an address book with entries
    1.
    发明授权
    Smart capture for populating an address book with entries 有权
    智能捕获用于填充带有条目的地址簿

    公开(公告)号：US08300780B1

    公开(公告)日：2012-10-30

    申请号：US11051939

    申请日：2005-02-03

    申请人： Angus Macdonald Davis

    发明人： Angus Macdonald Davis

    IPC分类号： H04M1/64

    CPC分类号： H04M1/575 ,  H04M1/274516 ,  H04M1/56

    摘要： One embodiment in accordance with the invention is a method that includes automatically identifying a telephone number associated with an incoming or outgoing telephone call. The telephone call is associated with a telephone system account. A name is automatically determined that corresponds to the telephone number. The name and the telephone number are automatically stored in association with an electronic address book.

    摘要翻译： 根据本发明的一个实施例是一种方法，其包括自动识别与输入或输出电话呼叫相关联的电话号码。 电话呼叫与电话系统帐户相关联。 自动确定与电话号码对应的名称。 与电子通讯录相关联地自动存储姓名和电话号码。

    Handling of speech recognition in a declarative markup language
    4.
    发明授权
    Handling of speech recognition in a declarative markup language 有权
    以声明式标记语言处理语音识别

    公开(公告)号：US06941268B2

    公开(公告)日：2005-09-06

    申请号：US09887750

    申请日：2001-06-21

    申请人： Brandon W. Porter ,  Lisa Joy Stifelman ,  Michael Bodell ,  Matthew Talin Marx ,  Bill Sutton

    发明人： Brandon W. Porter ,  Lisa Joy Stifelman ,  Michael Bodell ,  Matthew Talin Marx ,  Bill Sutton

    IPC分类号： G10L15/22 ,  H04M3/493 ,  G10L21/00

    CPC分类号： H04M3/4938

    摘要： Declarative markup languages for speech applications such as VoiceXML are becoming more prevalent programming modalities for describing speech applications. Present declarative markup languages for speech applications model the running speech application as a state machine with the program specifying the transitions amongst the states. These languages can be extended to support a marker-semantic to more easily solve several problems that are otherwise not easily solved. In one embodiment, a partially overlapping target window is implemented using a mark semantic. Other uses include measurement of user listening time, detection and avoidance of errors, and better resumption of playback after a false barge in.

    摘要翻译： 语音应用程序（如VoiceXML）的声明式标记语言正在成为描述语音应用程序的更为普遍的编程模式。 用于语音应用的现有声明性标记语言将运行中的语音应用程序建模为状态机，其中程序指定状态之间的转换。 这些语言可以被扩展以支持标记语义，以更容易地解决否则不容易解决的几个问题。 在一个实施例中，使用标记语义来实现部分重叠的目标窗口。 其他用途包括测量用户收听时间，检测和避免错误，以及在错误的驳船之后更好地恢复播放。

    Method and apparatus for content personalization over a telephone interface with adaptive personalization
    5.
    发明授权
    Method and apparatus for content personalization over a telephone interface with adaptive personalization 有权
    通过具有自适应个性化的电话接口进行内容个性化的方法和装置

    公开(公告)号：US06842767B1

    公开(公告)日：2005-01-11

    申请号：US09513236

    申请日：2000-02-24

    申请人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus MacDonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    发明人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus MacDonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    IPC分类号： G06Q30/06 ,  H04L29/06 ,  H04L29/08 ,  H04M3/493 ,  G06F15/16 ,  G06F15/173

    CPC分类号： H04L65/1069 ,  G06Q30/06 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/1096 ,  H04L67/20 ,  H04L67/2819 ,  H04L67/306 ,  H04L69/329 ,  H04M3/42059 ,  H04M3/42068 ,  H04M3/4938 ,  H04M2203/2061 ,  H04M2242/22

    摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, as the user selects topics, as well as particular content, a record of actions can be maintained. This record of actions can be used to provide suggestions and direct the personalization of the system for the user.

    摘要翻译： 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。 适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如，当用户选择主题以及特定内容时，可以维护动作记录。 该记录可用于为用户提供建议并指导系统的个性化。

    Generating reference variations
    7.
    发明授权
    Generating reference variations 有权
    生成参考变体

    公开(公告)号：US08149999B1

    公开(公告)日：2012-04-03

    申请号：US11615063

    申请日：2006-12-22

    申请人： David John Mitby

    发明人： David John Mitby

    IPC分类号： H04M1/64

    CPC分类号： H04M3/4936 ,  H04M3/51 ,  H04M2201/40

    摘要： A method includes receiving information provided to a caller in response to an utterance from the caller. The utterance may be associated with identifying an item of interest. The method may also include generating a reference variation associated with identifying the item of interest based on the utterance.

    摘要翻译： 一种方法包括响应于来自呼叫者的话语来接收提供给呼叫者的信息。 话语可能与识别感兴趣的项目有关。 该方法还可以包括基于话语产生与识别感兴趣项目相关联的参考变化。

    Common gateway to call control systems
    8.
    再颁专利
    Common gateway to call control systems 有权
    呼叫控制系统的通用网关

    公开(公告)号：USRE42901E1

    公开(公告)日：2011-11-08

    申请号：US12139420

    申请日：2008-06-13

    申请人： Terry R. Weissman ,  James R. Eveningham ,  Shirish Andhare ,  Daphne H. Luong ,  Donald C. Jackson ,  John Giannandrea ,  Brandon Porter

    发明人： Terry R. Weissman ,  James R. Eveningham ,  Shirish Andhare ,  Daphne H. Luong ,  Donald C. Jackson ,  John Giannandrea ,  Brandon Porter

    IPC分类号： H04M7/00 ,  H04M3/00 ,  H04M5/00

    CPC分类号： H04M3/5166 ,  H04M2203/2011 ,  H04M2207/203 ,  H04Q3/64 ,  H04Q2213/13034 ,  H04Q2213/13072 ,  H04Q2213/13107 ,  H04Q2213/13196 ,  H04Q2213/13377 ,  H04Q2213/13389

    摘要： A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program. The call routing program decodes the HTTP request and identifies the appropriate vendor-specific communication format and communications method for talking to the ICR system specified in the HTTP request. The call routing program sends the request and receives the answers from the ICR system in the vendor specific formats. The call routing program provides the ICR system response back to the voice program in a vendor neutral fashion. This approach allows voice programs to easily be written that work with multiple ICR systems and allow component reuse of call routing code amongst programs that end up working with multiple systems.

    摘要翻译： 描述了使用计算机以供应商中立的方式支持智能呼叫路由（ICR）系统的多个供应商的方法和装置。 一个实施例具有语音程序使用HTTP格式向呼叫路由程序发送呼叫路由请求。 呼叫路由程序解码HTTP请求，并识别与HTTP请求中指定的ICR系统通信的适当的供应商特定的通信格式和通信方法。 呼叫路由程序发送请求，并以供应商特定格式从ICR系统接收答案。 呼叫路由程序以供应商中立的方式将ICR系统响应提供给语音程序。 这种方法允许语音程序易于编写，可与多个ICR系统一起使用，并允许在最终使用多个系统的程序之间组件重用呼叫路由代码。

    Speech recognition accuracy with multi-confidence thresholds
    10.
    发明授权
    Speech recognition accuracy with multi-confidence thresholds 有权
    具有多重置信度阈值的语音识别精度

    公开(公告)号：US07657433B1

    公开(公告)日：2010-02-02

    申请号：US11530212

    申请日：2006-09-08

    申请人： Shuangyu Chang

    发明人： Shuangyu Chang

    IPC分类号： G10L15/04

    CPC分类号： G10L15/08

    摘要： A speech recognition system uses multiple confidence thresholds to improve the quality of speech recognition results. The choice of which confidence threshold to use for a particular utterance may be based on one or more features relating to the utterance. In one particular implementation, the speech recognition system includes a speech recognition engine that provides speech recognition results and a confidence score for an input utterance. The system also includes a threshold selection component that determines, based on the received input utterance, a threshold value corresponding to the input utterance. The system further includes a threshold component that accepts the recognition results based on a comparison of the confidence score to the threshold value.

    摘要翻译： 语音识别系统使用多个置信阈值来提高语音识别结果的质量。 用于特定话语的置信阈值的选择可以基于与话语相关的一个或多个特征。 在一个特定实施方式中，语音识别系统包括语音识别引擎，其为输入话语提供语音识别结果和置信度分数。 该系统还包括阈值选择部件，该阈值选择部件基于接收到的输入话语来确定与输入的话语对应的阈值。 该系统还包括基于置信度分数与阈值的比较来接受识别结果的阈值分量。