METHOD AND APPARATUS FOR CONDUCTING A SERVICE PROVISION CALL
    91.
    发明申请
    METHOD AND APPARATUS FOR CONDUCTING A SERVICE PROVISION CALL 审中-公开
    用于执行服务提供呼叫的方法和装置

    公开(公告)号:WO2011161269A1

    公开(公告)日:2011-12-29

    申请号:PCT/EP2011/060753

    申请日:2011-06-27

    Inventor: SCOTT, Craig

    Abstract: A method and apparatus for conducting at least part of a service-provision telephone call from a calling party to a called party. A stored token is retrieved on the basis of a user identifier associated with the called party. The stored token is transmitted to the called party during the telephone call in order to establish the called party's trust of the calling party. The telephone call is passed on for further processing after the stored token has been transmitted to the called party. The stored token may have been recorded or selected by the user prior to the service-provision telephone call, hence the called party may establish trust with the calling party by recognising the stored token. Once trust has been established the method allows further processing of the call, which may relate to personal and/or sensitive information, to be conducted.

    Abstract translation: 一种用于从主叫方至被叫方进行服务提供电话呼叫的至少一部分的方法和装置。 基于与被叫方相关联的用户标识符来检索存储的令牌。 存储的令牌在电话呼叫期间被发送到被叫方,以便建立主叫方对被叫方的信任。 在存储的令牌被传送到被叫方之后,电话呼叫被传递进行进一步的处理。 存储的令牌可能在用户在服务提供电话呼叫之前被记录或选择,因此被叫方可以通过识别存储的令牌来建立与主叫方的信任。 一旦建立了信任,该方法允许进一步处理可能涉及要进行的个人和/或敏感信息的呼叫。

    REAL-TIME SPEECH-TO-TEXT CONVERSION IN AN AUDIO CONFERENCE SESSION
    92.
    发明申请
    REAL-TIME SPEECH-TO-TEXT CONVERSION IN AN AUDIO CONFERENCE SESSION 审中-公开
    音频会议会议中的实时文字转换

    公开(公告)号:WO2011137286A2

    公开(公告)日:2011-11-03

    申请号:PCT/US2011/034445

    申请日:2011-04-29

    Abstract: Various embodiments of systems, methods, and computer programs are disclosed for providing real-time resources to participants in an audio conference session. One embodiment is a method for providing real-time resources to participants in an audio conference session via a communication network. One such method comprises: a conferencing system establishing an audio conference session between a plurality of computing devices via a communication network, each computing device generating a corresponding audio stream comprising a speech signal; and in real-time during the audio conference session, a server: receiving and processing the audio streams to determine the speech signals; extracting words from the speech signals; analyzing the extracted words to determine a relevant keyword being discussed in the audio conference session; identifying a resource related to the relevant keyword; and providing the resource to one or more of the computing devices.

    Abstract translation: 公开了用于向音频会议会话中的参与者提供实时资源的系统,方法和计算机程序的各种实施例。 一个实施例是一种用于经由通信网络向音频会议会话中的参与者提供实时资源的方法。 一种这样的方法包括:会议系统,经由通信网络在多个计算设备之间建立音频会议会话,每个计算设备生成包括语音信号的对应音频流; 并且在音频会议期间实时地进行服务器:接收和处理音频流以确定语音信号; 从语音信号中提取单词; 分析所提取的词以确定在音频会议会话中讨论的相关关键字; 识别与相关关键词相关的资源; 以及将资源提供给一个或多个所述计算设备。

    SYSTEM AND METHOD FOR PROVIDING MULTIMEDIA OBJECT LINKED TO MOBILE COMMUNICATION NETWORK
    93.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING MULTIMEDIA OBJECT LINKED TO MOBILE COMMUNICATION NETWORK 审中-公开
    用于提供与移动通信网络相连的多媒体对象的系统和方法

    公开(公告)号:WO2009142403A3

    公开(公告)日:2010-03-25

    申请号:PCT/KR2009002427

    申请日:2009-05-08

    Inventor: KIM TAE YUN

    Abstract: The present invention relates to a method and a system for providing a multimedia object linked to a mobile communication network. In order to overcome the limitations of current systems which only provide multimedia data as of the time of originating or receiving a call, a multimedia expression object set up by a user is transmitted to a mobile device of the other party through a data communication network. Thus, multimedia expression object transmission is enabled to the mobile terminal of the other party at the time of originating or receiving a call, in the middle of a call or even at the end of a call. In addition, an interaction object included in the multimedia expression object enables the output of various expression results.

    Abstract translation: 本发明涉及一种用于提供链接到移动通信网络的多媒体对象的方法和系统。 为了克服当前系统的限制,该系统仅在发起或接收呼叫时提供多媒体数据,由用户建立的多媒体表现对象通过数据通信网络传送到对方的移动设备。 因此,在发起或接收呼叫时,在呼叫中途甚至在呼叫结束时,多媒体表达对象传输能够被发送到另一方的移动终端。 此外,包含在多媒体表达对象中的交互对象能够输出各种表达结果。

    CLASS-BASED CALL REQUEST ROUTING
    95.
    发明申请
    CLASS-BASED CALL REQUEST ROUTING 审中-公开
    基于类的呼叫请求路由

    公开(公告)号:WO2007087456A2

    公开(公告)日:2007-08-02

    申请号:PCT/US2007002490

    申请日:2007-01-25

    Abstract: Communication systems and methods are described that include class-based call request routing. Components of the communication systems are configured to receive information of a class at a calling device. In response to the class information, a call request is automatically generated and addressed to resources of a class group. The resources of the class group all possess a common attribute of the class. The attribute includes one or more of a skill, job specialty code, job title, company, department, and division. The generated call request is routed to target devices of the resources. In response to a resource accepting the call request, a response message is received from a target device of the resource. Communications are established between the calling device and the at least one target device in response to the response message received from the target device.

    Abstract translation: 描述了包括基于类的呼叫请求路由的通信系统和方法。 通信系统的组件被配置为在呼叫设备处接收类的信息。 响应于类信息,自动生成呼叫请求并寻址到类组的资源。 班组的资源都具有班级的共同属性。 该属性包括技能,工作专业代码,职称,公司,部门和部门中的一个或多个。 生成的呼叫请求被路由到资源的目标设备。 响应于接受呼叫请求的资源,从资源的目标设备接收到响应消息。 响应于从目标设备接收的响应消息,在呼叫设备和至少一个目标设备之间建立通信。

    COMMUNICATION APPARATUS AND METHOD
    96.
    发明申请
    COMMUNICATION APPARATUS AND METHOD 审中-公开
    通信设备和方法

    公开(公告)号:WO00022823A1

    公开(公告)日:2000-04-20

    申请号:PCT/JP1999/005587

    申请日:1999-10-08

    CPC classification number: H04N7/142 H04M3/56 H04M3/564 H04M2203/2038 H04N7/15

    Abstract: A direction sensor detects the attendants' gaze and the directions of their heads at a meeting based on the image data taken by a camera and supplies the results to an attention sensor. On the basis of the information supplied from the direction sensor, the attention sensor calculates attention parameters for adjusting the attendants' speech and image data supplied from other remote meetings. A controller uses the information supplied from the attention sensor to the corresponding speech and image data and presents the data through speakers and monitors. As a result, the speech and images at different meetings becomes clear.

    Abstract translation: 方向传感器基于摄像机拍摄的图像数据,检测会议人员的目光和头部方向,并将结果提供给注意力传感器。 基于从方向传感器提供的信息,注意力传感器计算用于调整从其他远程会议提供的服务员语音和图像数据的注意力参数。 控制器使用从注意力传感器提供的信息到对应的语音和图像数据,并通过扬声器和监视器呈现数据。 结果,不同会议的演讲和形象变得清晰。

    COMPUTER NETWORK
    97.
    发明申请
    COMPUTER NETWORK 审中-公开
    计算机网络

    公开(公告)号:WO9954822B1

    公开(公告)日:1999-12-23

    申请号:PCT/GB9901149

    申请日:1999-04-15

    Abstract: Each terminal (e.g. terminal 8) of a computer network 100 can monitor the activities of the other terminals (1, 2, 3, 4, 5, 6, 7); or associated equipment such as a telephone (15); and display these activities in visual and/or audible form. The display may be represented as a "virtual world", and/or a generative music system such as "Koan". The nature of the activities performed by the terminal (8) itself also control the display, for example giving greatest prominence to those terminals engaged in similar or related acivities. A terminal (3) may be configured to act as a specified user's "base" terminal, to display the activity of the specified user, by identifying whether the specified user's identity is being used on another terminal (e.g. terminal 4). The activity of this terminal can then be displayed on the "base" terminal (3). The base terminal (3) can therefore indicate the absent user's availability, level of activity etc. to colleagues working nearby.

    Abstract translation: 计算机网络100的每个终端(例如终端8)可以监视其他终端(1,2,3,4,5,6,7)的活动。 或诸如电话(15)的相关设备; 并以视觉和/或听觉形式显示这些活动。 显示器可以被表示为“虚拟世界”,和/或诸如“Koan”的生成音乐系统。 终端(8)本身所进行的活动的性质也可以控制显示,例如对于从事相似或相关活动的终端最为突出。 终端(3)可以被配置为充当指定用户的“基站”终端,以通过识别在另一终端(例如,终端4)上是否使用指定用户的身份来显示指定用户的活动。 然后可以将该终端的活动显示在“基本”终端(3)上。 因此,基地(3)可以向在附近工作的同事指明缺席用户的可用性,活动等级。

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