Ensuring voicemail delivery
    101.
    发明授权
    Ensuring voicemail delivery 有权
    确保语音邮件传送

    公开(公告)号:US08897754B1

    公开(公告)日:2014-11-25

    申请号:US12689363

    申请日:2010-01-19

    CPC classification number: H04M3/533 H04M2201/18 H04M2201/36 H04M2203/55

    Abstract: Methods and products for ensuring that incoming voicemails are stored on a voicemail server are provided. One embodiment of a method includes receiving an incoming voicemail that is to be stored in connection with a user account, determining that a threshold capacity of storage allocation associated with storing the voicemail has been crossed; identifying a mobile device associated with the user account, and moving a given amount of data from the storage location to the mobile device.

    Abstract translation: 提供了确保传入语音邮件存储在语音信箱服务器上的方法和产品。 方法的一个实施例包括接收与用户帐户相关联地存储的传入语音邮件,确定与存储该语音邮件相关联的存储分配的阈值容量已经被越过; 识别与所述用户帐户相关联的移动设备,以及将给定量的数据从所述存储位置移动到所述移动设备。

    METHOD, DEVICE AND MOBILE TERMINAL FOR AUTOMATIC RECORDING
    102.
    发明申请
    METHOD, DEVICE AND MOBILE TERMINAL FOR AUTOMATIC RECORDING 有权
    用于自动记录的方法,装置和移动终端

    公开(公告)号:US20140302823A1

    公开(公告)日:2014-10-09

    申请号:US14138146

    申请日:2013-12-23

    Applicant: Xiaomi Inc.

    CPC classification number: H04M3/42221 H04M2201/36

    Abstract: The present disclosure discloses a method, a device, and a mobile terminal for performing automatic recording. The method comprises: obtaining content of an ongoing call; performing a recording operation on the content of the ongoing call, and saving a recording of the content of the ongoing call in a predefined region of a system ring buffer. The technical solutions provided in the present disclosure solve the problems of troublesome manual recording adjustments and excessive waste of system resources arising from recording valueless call content, thereby improving user experience.

    Abstract translation: 本公开公开了一种用于执行自动记录的方法,设备和移动终端。 该方法包括:获取正在进行的呼叫的内容; 对正在进行的呼叫的内容执行记录操作,并且将所进行的呼叫的内容的记录保存在系统环形缓冲器的预定义区域中。 本公开提供的技术方案解决了记录无价值呼叫内容引起的麻烦的手动记录调整和系统资源浪费的问题,从而改善了用户体验。

    Method, apparatus, and computer program product for context-based contact information management
    103.
    发明授权
    Method, apparatus, and computer program product for context-based contact information management 有权
    用于基于上下文的联系信息管理的方法,设备和计算机程序产品

    公开(公告)号:US08856226B2

    公开(公告)日:2014-10-07

    申请号:US12362956

    申请日:2009-01-30

    CPC classification number: H04M3/42 H04M2201/36 H04M2203/2038

    Abstract: An apparatus for context-based contact information management may include a processor. The processor may be configured to receive contact information and associated sender-based context information. In this regard, the contact information and sender-based context information may have been transmitted from a sending device. The processor may also be configured to associate receiver-based context information with the contact information and identify a historical context within a historical multi-dimensional context environment based at least in part on the sender-based context information and the receiver-based context information. Further, the processor may be configured to link the contact information to the historical context. Associated methods and computer program products may also be provided.

    Abstract translation: 用于基于上下文的联系人信息管理的装置可以包括处理器。 处理器可以被配置为接收联系人信息和相关联的基于发送者的上下文信息。 在这方面,可以从发送设备发送联系人信息和基于发送者的上下文信息。 处理器还可以被配置为将基于接收者的上下文信息与联系信息相关联,并且至少部分地基于基于发送者的上下文信息和基于接收者的上下文信息来识别历史多维上下文环境中的历史上下文。 此外,处理器可以被配置为将联系人信息链接到历史上下文。 还可以提供相关方法和计算机程序产品。

    Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users
    104.
    发明授权
    Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users 有权
    用于跟踪,协调和报告呼叫中心和用户之间传输的DTMF数据和语音数据的系统,方法和计算机可读介质

    公开(公告)号:US08837708B1

    公开(公告)日:2014-09-16

    申请号:US13916789

    申请日:2013-06-13

    Abstract: Systems, methods, and computer-readable media for tracking, reconciling, and reporting on data representing Dual Tone Multi-Frequency (DTMF) tones and voice signals communicated between call center and users during interactions therebetween. The system may include a data store adapted to store the DTMF data and a text corresponding to the voice data; a transcription process receiving data representing the voice signal and converting it into corresponding text; a report generation process obtaining the DTMF data and the text, transmitting a report containing the same to a client, and updating the date store accordingly; and a reconciliation process receiving data enabling reconciliation of data as tracked by the call center and as tracked by an entity other than the call center. The transcription process may operate as a third-party or an in-house entity relative to the at least one call center.

    Abstract translation: 系统,方法和计算机可读介质,用于跟踪,协调和报告代表双音多频(DTMF)音调的数据和在呼叫中心与用户之间的交互期间传送的语音信号。 该系统可以包括适于存储DTMF数据的数据存储和与语音数据相对应的文本; 接收表示语音信号的数据并将其转换为相应文本的转录过程; 报告生成处理获取DTMF数据和文本,将包含该DTMF数据和文本的报告发送给客户端,并相应地更新日期存储; 以及协调处理接收数据,使数据能够协调由呼叫中心跟踪的数据,并且由呼叫中心以外的实体跟踪。 转录过程可以相对于至少一个呼叫中心作为第三方或内部实体操作。

    MANAGING AND STORING ELECTRONIC MESSAGES DURING RECIPIENT UNAVAILABILITY
    105.
    发明申请
    MANAGING AND STORING ELECTRONIC MESSAGES DURING RECIPIENT UNAVAILABILITY 有权
    管理和存储在可接受的可用性期间的电子信息

    公开(公告)号:US20140244961A1

    公开(公告)日:2014-08-28

    申请号:US13779796

    申请日:2013-02-28

    Abstract: A method for managing storage space for electronic messages. A computer receiving a selected time period in which a user of a messaging program will not be able to access electronic messages through the messaging program. The computer estimating, by one or more computer processors, an amount of storage space required to store electronic messages received during the selected time period. The computer determining, by one or more computer processors, that an unused portion of storage space allocated to the user is less than the estimated storage space required. The computer notifying the user that the unused portion of storage space allocated to the user is less than the estimated storage space required.

    Abstract translation: 一种用于管理电子消息的存储空间的方法。 接收消息传递程序的用户将不能通过消息传递程序访问电子消息的选定时间段的计算机。 计算机通过一个或多个计算机处理器估计存储在所选择的时间段期间接收的电子消息所需的存储空间量。 计算机通过一个或多个计算机处理器确定分配给用户的未使用部分的存储空间小于所需的估计存储空间。 计算机通知用户分配给用户的未使用部分的存储空间小于所需的估计存储空间。

    Method and system for sending marketing messages to mobile-device users from a mobile-commerce platform
    106.
    发明授权
    Method and system for sending marketing messages to mobile-device users from a mobile-commerce platform 有权
    从移动商务平台向移动设备用户发送营销信息的方法和系统

    公开(公告)号:US08761738B2

    公开(公告)日:2014-06-24

    申请号:US13736637

    申请日:2013-01-08

    Applicant: Mocapay, Inc.

    Inventor: Douglas Dwyre

    Abstract: Methods and systems for sending marketing messages to mobile-device users from a mobile-commerce platform are described. In various illustrative embodiments, a marketing message is transmitted to a mobile-device user before, during, or after a transaction between the mobile-device user's mobile device and the mobile-commerce platform. The marketing message can be generated and timed based on rules input to the mobile-commerce platform by a merchant and can be based on historical transaction data associated with the mobile-device user, transaction parameters associated with a current or a most-recently-completed transaction involving the mobile-device user, a transaction type of a current or a most-recently-completed transaction involving the mobile-device user, or a combination thereof, depending on the particular embodiment.

    Abstract translation: 描述了从移动商务平台向移动设备用户发送营销消息的方法和系统。 在各种说明性实施例中,在移动设备用户的移动设备和移动商务平台之间的交易之前,期间或之后,向移动设备用户传送营销消息。 可以基于商家输入到移动商务平台的规则来生成和定时营销消息,并且可以基于与移动设备用户相关联的历史交易数据,与当前或最近完成的交易参数相关联的交易参数 取决于具体实施例,涉及移动设备用户的交易,涉及移动设备用户的当前或最近完成的交易的交易类型或其组合。

    Pushing a number obtained from a directory service into a stored list on a phone
    107.
    发明授权
    Pushing a number obtained from a directory service into a stored list on a phone 有权
    将从目录服务获取的号码推入电话中存储的列表

    公开(公告)号:US08639224B2

    公开(公告)日:2014-01-28

    申请号:US11728003

    申请日:2007-03-22

    Abstract: In one embodiment, a method includes receiving, by a directory service, a call from a user of a mobile phone requesting a number of a communication device associated with a callee. The number is then retrieved from a database by the directory service and then dialed to connect the mobile phone with the communication device. The directory service also sends the number to the mobile phone, the mobile phone being configured to store the number in a storage location. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

    Abstract translation: 在一个实施例中,一种方法包括通过目录服务从移动电话的用户接收请求与被呼叫者相关联的通信设备的号码的呼叫。 然后通过目录服务从数据库检索号码,然后拨打将手机与通信设备连接起来。 目录服务还将号码发送到手机,手机被配置为将号码存储在存储位置。 要强调的是,该摘要被提供以符合要求抽象的规则,允许搜索者或其他读者快速确定技术公开内容的主题。

    System and method for providing multi-modal bookmarks

    公开(公告)号:US08571606B2

    公开(公告)日:2013-10-29

    申请号:US13491465

    申请日:2012-06-07

    Abstract: A system for enabling multi-modal bookmarks comprises a bookmark repository coupled to two browsers. A user bookmarks content using a first browser, and a bookmark is stored in the bookmark repository. The user subsequently uses a second browser and requests that the bookmark be de-referenced to point the second browser to the bookmarked content. The second browser accesses the bookmark in the content repository and is directed to the bookmarked content. The first and second browsers may be visual and voice browsers that render Wireless Markup Language (WML) and Voice Extensible Markup Language (VXML) content, respectively, wherein a mapping is provided that links a given piece of visual content to an equivalent piece of voice content.

    Tool for testing distribution cabinets of a telephone network
    109.
    发明授权
    Tool for testing distribution cabinets of a telephone network 有权
    用于测试电话网络配电柜的工具

    公开(公告)号:US08571183B2

    公开(公告)日:2013-10-29

    申请号:US13257469

    申请日:2009-03-19

    Applicant: Fabio Gro

    Inventor: Fabio Gro

    CPC classification number: H04M3/308 H04M3/229 H04M2201/36 H04M2203/554

    Abstract: An apparatus such as a tool for testing lines at a network distribution cabinet allows the connection to the network of subscriber twisted pairs. The apparatus includes inputs for the connection of probes adapted to contact pairs of connection terminals of the distribution cabinet for the connection of the subscriber twisted pairs; a line test unit adapted to perform tests on the lines under the control of a programmable control unit; at least one memory for storing the results of the tests. The control unit is adapted to automatically perform a test of the lines terminating at the distribution cabinet according to a predetermined sequence, and to store the results of the test in a structured form in which a unique association is established between a physical position of each pair of terminal clamps in the distribution cabinet and the results of the test conducted on the corresponding lines.

    Abstract translation: 诸如用于在网络配电柜测试线路的工具的装置允许连接到用户双绞线的网络。 所述设备包括用于连接适于用于连接用户双绞线的配电柜对的连接端子的探头的连接的输入; 线路测试单元,其适于在可编程控制单元的控制下对所述线路进行测试; 用于存储测试结果的至少一个存储器。 控制单元适于根据预定的顺序自动执行终止于分配柜的线路的测试,并且以结构化的形式存储测试结果,其中在每对的物理位置之间建立唯一的关联 配电柜内的端子夹具和相应线路上的试验结果。

    Abbreviated dialing
    110.
    发明授权
    Abbreviated dialing 有权
    缩位拨号

    公开(公告)号:US08548445B2

    公开(公告)日:2013-10-01

    申请号:US13797649

    申请日:2013-03-12

    CPC classification number: H04M3/44 H04M1/274558 H04M3/42204 H04M2201/36

    Abstract: An intelligent abbreviated dialing feature can use a portion of a phone number as a shortcut to dialing. Any portion of a phone number can be input into a communications device such as by pressing buttons on the keypad or speaking into a microphone. A processor in the communications device or on a network accessible by the communications device can generate the phone number register from frequently dialed numbers. The processor can compare the input into the communications device against the phone number register. For each digit of the phone number that is input into the communications device, the processor can search the phone numbers and provide search results with the corresponding numbers. A phone number can be selected from the search results and dialed.

    Abstract translation: 智能缩位拨号功能可以使用电话号码的一部分作为拨号的快捷方式。 电话号码的任何部分可以被输入到通信设备中,例如通过按下键盘上的按钮或者说话到麦克风。 通信设备中的处理器或由通信设备可访问的网络上的处理器可以从经常拨打的号码生成电话号码寄存器。 处理器可以将通信设备的输入与电话号码寄存器进行比较。 对于输入到通信设备的电话号码的每个数字,处理器可以搜索电话号码并提供具有相应号码的搜索结果。 可以从搜索结果中选择一个电话号码并拨打电话。

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