公开(公告)号：US20240077989A1

公开(公告)日：2024-03-07

申请号：US18240342

申请日：2023-08-30

Applicant: Salesforce, Inc.

Inventor： Hyeok KIM ,  Matthew Michael Brehmer

IPC: G06F3/0482 ,  G06F3/0484 ,  G06F16/23 ,  H04L51/07

CPC classification number: G06F3/0482 ,  G06F3/0484 ,  G06F16/2358 ,  H04L51/07 ,  G06F2203/04803

Abstract: A computing device displays a user interface that includes a first snapshot that is authored by a user of the computing device and displayed on a messaging application of a collaboration platform. The device displays information regarding metadata of one or more originating dashboards corresponding to the one or more snapshot components of the first snapshot. In response to detecting a first user selection of a notification, displayed in the user interface, indicating that the first snapshot has expired, the device transmits one or more identifiers of the one or more originating dashboards to a computer system and receives, from the computing system, updated data for the one or more snapshot components of the first snapshot. The device generates an updated view of the first snapshot according to the received updated data and displays the updated view of the first snapshot in the user interface.

公开(公告)号：US11922156B2

公开(公告)日：2024-03-05

申请号：US17332848

申请日：2021-05-27

Applicant: Salesforce, Inc.

Inventor： Sami Rahman ,  Drew Hamlin ,  Anuj Bheda ,  Tim Savage, Jr. ,  Peter Vidani

IPC: G06F8/65 ,  G06F16/178

CPC classification number: G06F8/65 ,  G06F16/178

Abstract: Systems, methods, and devices facilitate synchronization of content between instances of data records. Servers may be configured to generate a data record comprising a dynamic synchronization data object, receive an input associated with the data record, and determine a plurality of synchronization parameters including a plurality of expansion parameters and a plurality of permission parameters associated with the dynamic synchronization data object. The servers may be configured to determine a plurality of update parameters based on the synchronization parameters, the update parameters identifying if a modification included in the input should be applied to contents of the dynamic synchronization data object. The servers may also be configured to update the data record and the contents of the dynamic synchronization data object based, at least in part, on the determined update parameters, the updating including pushing the updated contents to at least one of the plurality of target data records.

公开(公告)号：US11921887B2

公开(公告)日：2024-03-05

申请号：US17648862

申请日：2022-01-25

Applicant: Salesforce, Inc.

Inventor： Prithvi Krishnan Padmanabhan

IPC: G06F7/04 ,  G06F21/62 ,  G06Q30/016 ,  G06T19/00

CPC classification number: G06F21/6245 ,  G06Q30/016 ,  G06T19/003 ,  G06T2219/024

Abstract: A request to contact a service provider may be received from a client machine. The request may be associated with an identity claim and including a service identifier. The identity claim may be validated via a distributed identity service that includes a plurality of identity nodes in communication via a network. Validating the identity claim may include determining a designated network identifier associated with a distributed identity account shared among the plurality of identity nodes. A service query that includes the service identifier and the designated network identifier may be sent to a plurality of customer relations management services. A communication session may be established between a service provider remote computing system and the client machine. The service provider may store customer relations management information at a designated one of the plurality of customer relations management services.

公开(公告)号：US20240069993A1

公开(公告)日：2024-02-29

申请号：US17822114

申请日：2022-08-24

Applicant: Salesforce, inc.

Inventor： Gaurav Sagar ,  Antonio Garrote ,  Patricio Barletta ,  Javier Isoldi

IPC: G06F9/54

CPC classification number: G06F9/547 ,  G06F9/541

Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A mapping service may receive a user input indicating conditions for generating mock data values into application programming interface (API) fields. The mapping service may map a set of API fields to a set of mock collection library (MCL) fields using a mapping scheme. For example, the mapping service may map field names or descriptions of the API and MCL fields based on similarity scores determined using word embeddings. The mapping service may display a set of mapped fields and example mock data to a user. If the user rejects the mapped fields, the mapping service may remap the fields. Once the user accepts the mapped fields, the mapping service may generate a full set of mock data for the API (e.g., mock API responses to an API request) and store the mapping scheme.

公开(公告)号：US11914744B2

公开(公告)日：2024-02-27

申请号：US17219464

申请日：2021-03-31

Applicant: Salesforce, Inc.

Inventor： Gang Shu ,  Jong Lee ,  Florence Cheung

IPC: G06F21/62 ,  G06F21/10 ,  G06F16/9535 ,  G06F16/2457 ,  G06Q30/016 ,  H04L51/02

CPC classification number: G06F21/6245 ,  G06F16/24575 ,  G06F16/9535 ,  G06F21/105 ,  G06Q30/016 ,  H04L51/02

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for providing contextually relevant recommendations based on a context of the user. The context of the user may be determined according to a set of privacy settings of the user, where the set of privacy settings indicates contextual features for which values are permitted to be accessed by a recommendation system. The contextual features may include user-related features and/or tenant features pertaining to a tenant of a multi-tenant database.

公开(公告)号：US20240064120A1

公开(公告)日：2024-02-22

申请号：US18244510

申请日：2023-09-11

Applicant: Salesforce, Inc.

Inventor： Joe Teplow ,  Scott Motte ,  Kevin Dutra ,  Mark Robbins ,  Yamil Asusta ,  Devin Torres ,  Steven Collins ,  Trever Faden ,  Derek Jacobi ,  Selby Kendrick ,  Johnny Omar Mejias Luciano ,  Adam Beckerman

IPC: H04L51/42 ,  G06F3/14 ,  G06Q10/10 ,  G06F3/147 ,  G06Q10/06 ,  G06Q10/08 ,  G06F40/117 ,  G06F40/131 ,  G06F40/197 ,  H04L67/50 ,  G06F16/958 ,  G06F3/04842

CPC classification number: H04L51/42 ,  G06F3/14 ,  G06Q10/10 ,  G06F3/147 ,  G06Q10/06 ,  G06Q10/08 ,  G06F40/117 ,  G06F40/131 ,  G06F40/197 ,  H04L67/535 ,  G06F16/958 ,  G06F3/04842 ,  H04M1/7243

Abstract: Systems, methods, and related technologies are provided for generating interactive emails and tracking user interactions. In one implementation, an email can be received within an email client. The email can be rendered within the email client, such as by: presenting a first selectable element within the email client, presenting a second selectable element within the email client, and presenting one or more content items within the email client. A selection of the first selectable element can be received within the email client. In response to the selection of the first selectable element, a presentation of the one or more content items can be adjusted within the email client.

公开(公告)号：US11907880B2

公开(公告)日：2024-02-20

申请号：US17589444

申请日：2022-01-31

Applicant: Salesforce, Inc.

Inventor： Sönke Rohde

IPC: G06Q10/0633 ,  G06Q10/0631

CPC classification number: G06Q10/0633 ,  G06Q10/063114

Abstract: Embodiments described herein provide a workflow visualization tracking tool based on text mining on a conversation channel. Specifically, a communication interface receives a plurality of user activity items that are related to a shared work item among the plurality of tenants. A first sequence of status indicators representing a workflow progress of the shared work item over a plurality of time instances may be generated from the plurality of user activity items. A first subset of the plurality of user activity items are determined, which are related to at least one sub-item reflected in the first sequence of status indicators. A second sequence of status indicators representing a second workflow progress of the at least one sub-item over the plurality of time instances may be generated from the first subset of the user activity items. The first sequence of status indicators and the second sequence of status indicators may be presented in a visualization structure via a user interface.

公开(公告)号：US11907708B2

公开(公告)日：2024-02-20

申请号：US17833778

申请日：2022-06-06

Applicant: Salesforce, Inc.

Inventor： Mayank Kumar

IPC: G06F8/65 ,  G06F11/36 ,  G06F8/71 ,  G06F9/54 ,  G06F21/57 ,  G06F21/62

CPC classification number: G06F8/71 ,  G06F8/65 ,  G06F9/54 ,  G06F11/3684 ,  G06F11/3688 ,  G06F11/3692 ,  G06F21/577 ,  G06F21/6218 ,  G06F2221/033

Abstract: An extensible platform-as-a-service (PaaS) system is used during the software development lifecycle (SDLC) processes of an application. The system, according to various embodiments, receives indications that changes are made to one or more templates or software bundles stored in a software library and coordinates how changes to a particular template will be applied to applications for an enterprise system. Specifically, the system may identify applications that are using the template and determine an ordering for a plurality of application groups that indicates a sequence in which the updates will be applied to the applications. In this manner, template updates can be automatically and systematically deployed to applications without significant involvement by users of the PaaS system.

公开(公告)号：US11907267B2

公开(公告)日：2024-02-20

申请号：US16119951

申请日：2018-08-31

Applicant: Salesforce, Inc.

Inventor： Yacov Salomon ,  Kexin Xie ,  Wanderley Liu ,  Nathan Irace Burke ,  David Yourdon

IPC: G06F16/28 ,  G06F9/451 ,  G06F3/0481 ,  G06F16/26 ,  G06F16/901

CPC classification number: G06F16/287 ,  G06F3/0481 ,  G06F9/451 ,  G06F16/26 ,  G06F16/9024

Abstract: Methods, systems, and devices for displaying a user interface for frequent pattern (FP) analysis are described. In some cases, data stored at a multi-tenant database server may be analyzed to understand various interactions and patterns between data attributes associated with multiple users, or determine one or more attributes associated with a characterization of an individual (e.g., a persona). The multi-tenant database server may effectively cluster and/or perform calculations on attributes of the data to understand user patterns and determine common personas. The results may then be displayed by a user interface at a user device (e.g., associated with the user).

公开(公告)号：US11907210B2

公开(公告)日：2024-02-20

申请号：US16529951

申请日：2019-08-02

Applicant: Salesforce, Inc.

Inventor： Jean-Baptiste Pringuey ,  Nathanael Black

IPC: G06F16/00 ,  G06F16/242

CPC classification number: G06F16/2425

Abstract: A system, method and apparatus for providing for searching of relational data via a mobile communications device are provided. Information identifying searchable tables containing fields is received using a metadata application program interface (API). The metadata API provides information about a schema of the fields and a relationship of at least one of the fields to its corresponding object. Information for generating a view of relational data is provided to the mobile communications device. The view is based on at least one of the fields of at least one of the searchable tables, and the relationship between the at least one of the fields and its corresponding object. A set of user inputs is received based on the relationship presented in the view. A query definition corresponding to the set of user inputs for searching the relational data in accordance with the set of user inputs is created and stored.