Systems and methods of monitoring call quality

    公开(公告)号:US09641562B2

    公开(公告)日:2017-05-02

    申请号:US13340438

    申请日:2011-12-29

    CPC classification number: H04L65/1083 H04L65/80 H04W24/10

    Abstract: When a voice over Internet protocol (VOIP) telephone call is being conducted by a mobile telephony device, measurements of at least one condition that exists for the mobile telephone device during the VOIP telephone call are taken during the duration of the telephone call. The measurements could be taken periodically as the VOIP telephone call progresses. The measured condition is one that could affect the perceived quality of the VOIP telephone call. The measurements of the at least one condition are recorded against the telephone call for later use and analysis. The recorded information may be analyzed to determine how to modify a setting of the mobile telephony device to improve the quality of VOIP telephone calls conducted with the mobile telephony device.

    Systems and methods for adjusting carrier quality metrics for intrinsic impairments
    13.
    发明授权
    Systems and methods for adjusting carrier quality metrics for intrinsic impairments 有权
    用于调整内在损伤的载波质量度量的系统和方法

    公开(公告)号:US09560180B2

    公开(公告)日:2017-01-31

    申请号:US13337086

    申请日:2011-12-24

    CPC classification number: H04M1/24 H04L65/80 H04M3/2227 H04M2207/20

    Abstract: An Internet protocol (IP) telephony system terminates calls to certain groups of telephone numbers via multiple different telephony carriers. The IP telephony system will discontinue using a telephony carrier to terminate calls if the quality provided by the carrier falls below a threshold level. The IP telephony system includes a quality monitoring unit that determines when a particular group of telephone numbers are intrinsically impaired, such that no carrier could provide high quality when terminating calls to those numbers. In these circumstances, the IP telephony system adjusts the quality threshold to which a carrier's quality is compared when completing calls to the impaired numbers to account for the intrinsic impairment of the telephone numbers.

    Abstract translation: 互联网协议(IP)电话系统通过多个不同的电话运营商终止对某些电话号码组的呼叫。 如果运营商提供的质量低于阈值水平,则IP电话系统将停止使用电话运营商终止呼叫。 IP电话系统包括质量监测单元,其确定特定组的电话号码何时被本征地损坏,使得当终止对这些号码的呼叫时,没有运营商可以提供高质量。 在这些情况下,IP电话系统调整在完成对受损号码的呼叫时对运营商质量进行比较的质量阈值,以解决电话号码的内在损害。

    Method and system for telecommunication session output integration
    14.
    发明授权
    Method and system for telecommunication session output integration 有权
    电信会话输出整合的方法和系统

    公开(公告)号:US09516153B2

    公开(公告)日:2016-12-06

    申请号:US14312805

    申请日:2014-06-24

    Abstract: A method and system for integrating telecommunication session output with one or more applications are provided herein. The method for integrating telecommunication session output with one or more applications includes communicating with one or more second devices in a telecommunication session using a first application disposed on a first device; tracking attributes associated with the telecommunication session; recording at least a portion of the telecommunication session on the first device to produce a session recording; and storing the attributes and at least one of the session recording, or a text transcription of the session recording in a second application on the first device.

    Abstract translation: 本文提供了一种用于将电信会话输出与一个或多个应用集成的方法和系统。 用于将电信会话输出与一个或多个应用集成的方法包括使用布置在第一设备上的第一应用与电信会话中的一个或多个第二设备进行通信; 跟踪与电信会话相关的属性; 在所述第一设备上记录所述电信会话的至少一部分以产生会话记录; 以及将所述会话记录中的所述属性和所述会话记录中的至少一个或所述会话记录的文本转录存储在所述第一设备上的第二应用中。

    Method and systems for an outgoing unidirectional outage bypass for a voice over internet protocol private branch exchange system
    15.
    发明授权
    Method and systems for an outgoing unidirectional outage bypass for a voice over internet protocol private branch exchange system 有权
    用于互联网协议专用分支交换系统上的语音输出单向中断旁路的方法和系统

    公开(公告)号:US09516067B2

    公开(公告)日:2016-12-06

    申请号:US13831785

    申请日:2013-03-15

    Abstract: A system and method is disclosed herein for providing a unidirectional outage bypass for outgoing communications from a session initiation protocol (SIP) device in a hosted Voice-over Internet Protocol (VoIP) private branch exchange (PBX) system. An outage monitoring system is in communication with both a bypass configuration system and one or more bypass enablers that act at the direction of the bypass configuration system. The outage monitoring system detects outages and overloads, as well as, network failures between network components, the VoIP PBX, Client Devices and the public switched telephone network (PSTN). The bypass configuration system, in response to a detection of an outage, determines error-handling procedures for the unidirectional outage bypass system based on bypass configuration data. The bypass enablers forward outgoing communications between a client device and the PSTN, in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads.

    Abstract translation: 本文公开了一种系统和方法,用于为托管的语音互联网协议(VoIP)专用小交换机(PBX)系统中的会话发起协议(SIP)设备提供用于输出通信的单向中断旁路。 中断监控系统与旁路配置系统和一个或多个旁路启动器通信,这些旁路使能器在旁路配置系统的方向上起作用。 中断监控系统检测网络组件,VoIP PBX,客户端设备和公共交换电话网(PSTN)之间的中断和过载以及网络故障。 旁路配置系统响应于中断的检测,基于旁路配置数据确定单向中断旁路系统的错误处理过程。 旁路使能器通过绕过当前遇到故障或重载的组件,根据错误处理过程转发客户端设备和PSTN之间的传出通信。

    Systems and methods for communicating a stream of data packets via multiple communications channels

    公开(公告)号:US09338195B2

    公开(公告)日:2016-05-10

    申请号:US13561618

    申请日:2012-07-30

    Abstract: Systems and methods of preventing an Internet service provider from identifying a stream of data packets as carrying a voice over Internet protocol telephony communication can make use of encryption techniques to prevent the Internet service provider from examining the content of the data packets. Also, multiple communications channels may be established between a telephony device and elements of an IP telephony system. A stream of data packets bearing the media of an IP telephony communication is then separated into sub-streams, and each sub-stream is sent through a different one of the communications channels. This prevents an Internet service provider from identifying a stream of data packets as bearing the media of an IP telephony communication based on a pattern in the data traffic.

    Systems and methods for routing internet protocol telephony communications
    17.
    发明授权
    Systems and methods for routing internet protocol telephony communications 有权
    用于路由互联网协议电话通信的系统和方法

    公开(公告)号:US09325746B2

    公开(公告)日:2016-04-26

    申请号:US14163382

    申请日:2014-01-24

    Inventor: Xuhua Lin

    Abstract: When IP telephony devices that make use of an Internet protocol (IP) based private branch exchange (PBX) service provider resister with the PBX service provider, they furnish local area network address information that indicates how the telephony devices can be reached directly on the local area network to which they are connected. This information is provided to other telephony devices within the same business or organization. As a result, the telephony devices within a business or organization can contact one another directly to setup and conduct telephony communications over a local area network, without the need for such telephony communications to pass over a public data network, or though assets of the IP based PBX service provider.

    Abstract translation: 当使用基于互联网协议(IP)的专用交换机(PBX)服务提供商的PB电话设备与PBX服务提供商联系时,他们提供指示如何在本地直接到达电话设备的局域网地址信息 他们所连接的区域网络。 该信息提供给同一企业或组织内的其他电话设备。 因此,企业或组织内的电话设备可以直接联系,以便通过局域网建立和进行电话通信,而不需要这样的电话通信通过公共数据网络,或者虽然IP的资产 基于PBX的服务提供商。

    Method and system for intelligent call termination
    18.
    发明授权
    Method and system for intelligent call termination 有权
    智能呼叫终止方法与系统

    公开(公告)号:US09313631B2

    公开(公告)日:2016-04-12

    申请号:US14133854

    申请日:2013-12-19

    Inventor: Sagi Dudai Dany Orr

    Abstract: Methods and systems for intelligently terminating calls are provided herein. In some embodiments, a method for intelligently terminating calls may include receiving a call request directed to a communication identifier associated with a first user, determining a call termination action to associate with the call request based on (a) information associated with the call request and (b) previous call termination patterns associated with the first user, and terminating the call to one or more devices associated with the communication identifier based on the determined call termination action.

    Abstract translation: 本文提供了用于智能终止呼叫的方法和系统。 在一些实施例中,智能地终止呼叫的方法可以包括接收针对与第一用户相关联的通信标识符的呼叫请求,基于(a)与呼叫请求相关联的信息,确定呼叫终止动作以与呼叫请求相关联,以及 (b)与第一用户相关联的先前呼叫终止模式,并且基于所确定的呼叫终止动作,终止对与通信标识符相关联的一个或多个设备的呼叫。

    METHOD AND APPARATUS FOR RATE CONTROL OF SINGLE QUALITY MEDIA STREAMS IN SELECTIVE FORWARDING UNITS

    公开(公告)号:US20250150501A1

    公开(公告)日:2025-05-08

    申请号:US18838599

    申请日:2023-02-21

    Abstract: A method and apparatuses for full sender-side rate control include receiving a data stream at a forwarding unit, determining a bandwidth estimation for communicating the data stream between the forwarding unit and a sender of the data stream, determining respective bandwidth estimations for communicating the data stream between the forwarding unit and at least two receivers, aggregating the bandwidth estimations determined for communicating the data stream between the forwarding unit and the at least two receivers, and limiting the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream based on the aggregated bandwidth estimations. In some embodiments, the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream is limited by communicating a limitation message regarding the aggregated bandwidth estimation of the receivers to the sender.

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