Abstract:
A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to transmit to a media server a request for distribution of media content to one or more targeted recipients according to a user profile associated with the communication device that is stored in the media server. The format of the media content can be adjusted by the media server based at least in part on the user profile. Other embodiments are disclosed.
Abstract:
Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.
Abstract:
A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to transmit to a media server a request for distribution of media content to one or more targeted recipients according to a user profile associated with the communication device that is stored in the media server. The format of the media content can be adjusted by the media server based at least in part on the user profile. Other embodiments are disclosed.
Abstract:
A method and apparatus for providing security control of short messaging service (SMS) messages and multimedia messaging service (MMS) messages in a unified messaging (UM) system are disclosed. An SMS or MMS message directed to a recipient mailbox in a UM system is received. It is determined that the recipient mailbox is a secondary mailbox associated with a primary mailbox in the UM system. The message is audited according to an audit policy associated with the recipient mailbox.
Abstract:
A system that incorporates teachings of the present disclosure may include, for example, a Unified Messaging System (UMS) having a Session Border Controller (SBC) to receive a Session Initiation Protocol Uniform Resource Identifier (SIP URI), detect from a host portion of the SIP URI that the SIP URI is associated with a failover communication session, update a user portion of the SIP URI to indicate a failure disposition, and route the updated SIP URI to a call agent of the UMS. Additional embodiments are disclosed.
Abstract:
An automatic message escalation system includes attaching an acknowledgement flag to a message after it is received in the message mailbox of an identified message recipient. The status of the acknowledgement flag indicates whether or not the message has been retrieved. After a given or specified period of time, the acknowledgement flag is checked to see if the message was retrieved. If the message was retrieved, the message will not be escalated. If the message was not retrieved, the message will be sent to the next message recipient on an escalation list.
Abstract:
Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.
Abstract:
A system and method for depositing and retrieving message using an accessibility service, such as TTY, within a unified messaging platform. A unified messaging platform is configured to receive accessibility service signals and convert those signals into a text-based encoding that is then stored as a message within the unified messaging platform for later retrieval. The unified messaging platform is further configured to retrieve messages and re-encode the message into a format compatible with the accessibility service. Audio recordings can be converted to a text-encoding via an automated speech recognition module, and text encodings can be converted to accessibility signals, which are transmitted to the user of the accessibility service.
Abstract:
Systems and methods to secure authorized access are disclosed. A method includes receiving, an electronic device, a request to generate function-authorization settings including function-access data associated with a particular function of the electronic device to be protected. The method also includes prompting for and receiving function-access data. The received function-access data includes first function-access data that specifies access credentials of a first user to access the particular function and second function-access data that specifies access credentials of a second user to access the particular function. The method also includes associating the received function-access data with the particular function and storing the function-authorization settings including the received function-access data at a memory of the electronic device.
Abstract:
A method for handling multiple call redirections in a voice messaging platform is provided that includes receiving a call at the voice messaging platform, wherein multiple, sequential redirecting numbers are associated with the call. The method also includes selecting a mailbox associated with a last number associated with the call when it is determined that the last number does not belong to a closed user group, and depositing a message in the selected mailbox. When the last number belongs to the closed user group, and if the closed user group does not allow individual call forwarding control, the method selects the mailbox based on a closed user group preference. An apparatus and a computer readable medium are provided.