公开(公告)号：US11683357B2

公开(公告)日：2023-06-20

申请号：US17698325

申请日：2022-03-18

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella ,  Steve Lucy

IPC: H04L65/611 ,  H04W4/029 ,  G06Q10/00 ,  G06Q30/00 ,  H04L51/214 ,  H04L67/63 ,  H04W4/02

CPC classification number: H04L65/611 ,  G06Q10/00 ,  G06Q30/00 ,  H04L51/214 ,  H04L67/63 ,  H04W4/02 ,  H04W4/029

Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.

公开(公告)号：US11658906B2

公开(公告)日：2023-05-23

申请号：US17464608

申请日：2021-09-01

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Steven Paul Russell

IPC: H04L45/44 ,  G06Q30/02 ,  H04L67/561 ,  H04W4/02

CPC classification number: H04L45/44 ,  G06Q30/02 ,  H04L67/561 ,  H04W4/02 ,  H04W4/025 ,  H04M2203/2038

Abstract: An observation platform comprises a computer system associated with an organization, a first communication device associated with a first user, a second communication device communicatively coupled with the computer system, and a plurality of additional communication devices associated with different users of a plurality of additional users. The computer system communicates with the first and additional communication devices via the second communication device. The computer system receives, via the second communication device, a signal from the first communication device. A characteristic of the signal corresponds to audible source which is a voice of the first user. The computer system derives context information from a speech to text analysis of the characteristic. The context information comprises a query about the organization. The computer system compiles a response to the query and responds based on the compiled response, via the second communication device, to the first communication device about the query.

公开(公告)号：US20210399981A1

公开(公告)日：2021-12-23

申请号：US17464608

申请日：2021-09-01

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Steven Paul Russell

IPC: H04L12/721 ,  G06Q30/02 ,  H04L29/08 ,  H04W4/02

Abstract: An observation platform comprises a computer system associated with an organization, a first communication device associated with a first user, a second communication device communicatively coupled with the computer system, and a plurality of additional communication devices associated with different users of a plurality of additional users. The computer system communicates with the first and additional communication devices via the second communication device. The computer system receives, via the second communication device, a signal from the first communication device. A characteristic of the signal corresponds to audible source which is a voice of the first user. The computer system derives context information from a speech to text analysis of the characteristic. The context information comprises a query about the organization. The computer system compiles a response to the query and responds based on the compiled response, via the second communication device, to the first communication device about the query.

公开(公告)号：US11128565B2

公开(公告)日：2021-09-21

申请号：US16738841

申请日：2020-01-09

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Steven Paul Russell ,  Shiva Cheedella ,  Jesse Montgomery

IPC: H04W4/14 ,  H04L12/721 ,  G06Q30/02 ,  H04L29/08 ,  H04W4/02

Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.

公开(公告)号：US20210006610A1

公开(公告)日：2021-01-07

申请号：US17026535

申请日：2020-09-21

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella ,  Steve Lucy

IPC: H04L29/06 ,  H04W4/029 ,  G06Q10/00 ,  G06Q30/00 ,  H04L29/08 ,  H04L12/58 ,  H04W4/02

Abstract: Methods and systems for managing and distributing content and aggregation of data in a plurality of observation platforms are disclosed. A message is generated with content at a content distribution manager. A delivery of the message is scheduled and a plurality of specified devices are specified for delivery in a plurality of observation platforms at a designated time and/or location(s) via the content distribution manager, wherein the plurality of observation platforms are capable of receiving a signal from a first mobile device with a first characteristic that corresponds to an audible source and a second characteristic that corresponds to information indicative of a geographic position of the first mobile device and relaying the signal to a destination based on the first characteristic and/or the second characteristic. The message is delivered to the plurality of observation platforms which relays the message to the plurality of specified devices at the designated time.

公开(公告)号：US10558938B2

公开(公告)日：2020-02-11

申请号：US16195555

申请日：2018-11-19

Applicant: Theatro Labs, Inc.

Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

IPC: G06Q10/06 ,  H04L29/08 ,  H04L12/46 ,  H04L12/58

Abstract: In a method of using an observation platform to determine relative expertise of enterprise employees, a computer system of the observation platform monitors communications from and to a plurality of communication devices which have been routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. The computer system extracts information from the communications including identities of the users. The computer system measures performance of a plurality of the users based on aspects of the extracted information which are related to questions on one or more of products and processes of the enterprise, wherein the questions are posed and responded to via the communications devices. The computer system assigns a numerical ranking of the measured performance by each of the measured users, with respect to other measured users, at responding to the questions.

公开(公告)号：US20190199624A1

公开(公告)日：2019-06-27

申请号：US16286271

申请日：2019-02-26

Applicant: Theatro Labs, Inc.

Inventor： Steven Paul Russell ,  Guy R. VanBuskirk ,  Shiva Cheedella

IPC: H04L12/721 ,  H04W4/02 ,  G06Q30/02 ,  H04L29/08

CPC classification number: H04L45/44 ,  G06Q30/02 ,  H04L67/2804 ,  H04M2203/2038 ,  H04W4/02 ,  H04W4/025

Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.

公开(公告)号：US20170213178A1

公开(公告)日：2017-07-27

申请号：US15470235

申请日：2017-03-27

Applicant: Theatro Labs, Inc.

Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

IPC: G06Q10/06 ,  H04L29/08

CPC classification number: G06Q10/06398 ,  H04L12/4625 ,  H04L51/18 ,  H04L67/12 ,  H04L67/22 ,  H04L67/306

Abstract: A method for collecting data and deriving performance metrics for one or more users within an observation platform environment is described. The method includes recognizing a user identity based on signals from the communications device; Capturing a user's voice message and the secondary signal indicative of the location of the communications device or the relative proximity of the communications device to other devices; Deriving statistical data comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and voice message; and Storing the user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about the user.

公开(公告)号：US12218997B2

公开(公告)日：2025-02-04

申请号：US18211142

申请日：2023-06-16

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella ,  Steve Lucy

IPC: H04L65/611 ,  G06Q10/00 ,  G06Q30/00 ,  H04L51/214 ,  H04L67/63 ,  H04W4/02 ,  H04W4/029

Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The plurality of observation platforms are located in a plurality of different enterprise locations. The message is delivered to the plurality of observation platforms which relay the message to the plurality of specified devices.

公开(公告)号：US20240289850A1

公开(公告)日：2024-08-29

申请号：US18655909

申请日：2024-05-06

Applicant: Theatro Labs, Inc.

Inventor： Guy R. VanBuskirk ,  Steven Paul Russell

IPC: G06Q30/02 ,  G06Q10/0639 ,  G06Q30/0207 ,  G06Q30/0251 ,  G06Q30/06 ,  H04W4/029 ,  H04W4/80

CPC classification number: G06Q30/0281 ,  G06Q10/06393 ,  G06Q30/0207 ,  G06Q30/0261 ,  G06Q30/06 ,  H04W4/029 ,  H04W4/80

Abstract: In a method of determining and sharing proximity of device users within an environment of an observation platform, the observation platform determines that a first communication device associated with a first user is in the environment of the observation platform. The observation platform detects that the first communication device is in proximity to a second communication device associated with a second user. Responsive to the detection, the observation platform generates proximity information for the first user and the second user. The observation platform relays the proximity information to a second observation platform via a computer network, wherein a second environment of the second observation platform is separate from the environment of the observation platform.