公开(公告)号：US20220103691A1

公开(公告)日：2022-03-31

申请号：US17036089

申请日：2020-09-29

Applicant: Charter Communications Operating, LLC

Inventor： Holly Hinze ,  Edward A. Fitzgerald, IV ,  Steven Monti

IPC: H04M7/00 ,  H04M3/523 ,  H04M1/253 ,  H04L29/06 ,  H04L29/12

Abstract: Disclosed herein are methods and apparatus for a key system module which enables a presentable key system on devices provisioned with softphone and embedded voice applications. A method includes provisioning a key system module for operation with the softphone to enable the key system, establishing, by the softphone application using a service provider Internet Protocol (IP) telephony server, a non-shared line association with the key system, establishing, by the softphone application using the service provider IP telephony server, associations with key lines in the key system, receiving, from the service provider IP telephony server, key line statuses, generating, by the key system module, a key line user interface based on at least the statuses of the key lines, and presenting, by the softphone application and the key system module on a device associated with the softphone client, the key line user interface with the key lines in the key system.

公开(公告)号：US11283934B1

公开(公告)日：2022-03-22

申请号：US16383456

申请日：2019-04-12

Applicant: Fuze, Inc.

Inventor： Julio Viera ,  Alan Sapede ,  Clement Wehrung ,  Jedidiah Brown

IPC: H04M7/00 ,  H04M1/253 ,  H04L51/046 ,  H04L65/403 ,  H04L51/00 ,  H04L51/56

Abstract: Methods are provided for providing a unified communication history of a multi-modal communication. In one aspect, a method includes receiving a plurality of event logs related to the multi-modal communication. The multi-modal communication comprises a first communication modality and a second communication modality. The method includes aggregating the one or more events from the event logs as a plurality of aggregated events and resolving an identity of each user from among the plurality of users in the plurality of aggregated events. The method includes storing the aggregated events into a communication history of the multi-modal communication. Systems and machine-readable media are also provided.

公开(公告)号：US11277512B1

公开(公告)日：2022-03-15

申请号：US16593357

申请日：2019-10-04

Applicant: Computer Products Introductions, Corporation

Inventor： Richard Leeds ,  Elon Gasper

IPC: H04M1/64 ,  H04M3/42 ,  H04M19/04 ,  H04M1/57 ,  H04M1/656 ,  H04M1/65 ,  G06Q30/02 ,  G06Q50/00 ,  H04M3/02 ,  H04M1/253 ,  H04M1/72436 ,  H04M1/72448

Abstract: A method for computer control of online social interactions based on conversation processing. A portion of a conversation with a given user is recorded, stored in memory, and processed so as to influence subsequent interactions. These may include audio or other contextualized annunciations of subsequent telephone calls. Other modes addressing conversational processing for social purposes can result in interwoven conversation guided among threads of interest, advertising and incented participation of conversational content and placement. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication, including smart phones and adaptive forums chat rooms.

公开(公告)号：US20220078223A1

公开(公告)日：2022-03-10

申请号：US17527337

申请日：2021-11-16

Applicant: JPMorgan Chase Bank, N.A.

Inventor： Mikhail DOMNICH ,  Adeel A. KHAN

IPC: H04L29/06 ,  H04L29/08 ,  H04M1/253

Abstract: Various methods, apparatuses/systems, and media for delivering a multimedia communication to a thin client device are provided. A processor receives multimedia communication data from a telephony device over a network and transfers the multimedia communication data to a switching device. The processor also establishes a connection between a browser, embedded within the thin client device, and a server. The processor delivers and terminates the multimedia communication data to the thin client device using the browser embedded within the thin client device after establishing the connection between the browser and the server.

公开(公告)号：US11250858B2

公开(公告)日：2022-02-15

申请号：US17018810

申请日：2020-09-11

Applicant: Sorenson IP Holdings, LLC

Inventor： Michael Holm ,  Jasper C. Pan

IPC: G10L15/26 ,  G10L15/28 ,  H04M7/00 ,  G10L15/01 ,  H04M3/42 ,  H04M1/247 ,  H04M1/253 ,  H04M1/72412 ,  G10L15/18 ,  G10L15/30

Abstract: A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

公开(公告)号：US11153425B2

公开(公告)日：2021-10-19

申请号：US12717865

申请日：2010-03-04

Applicant: Vishal Dhawan ,  Timothy M. Price ,  Manoj Sindhwani

Inventor： Vishal Dhawan ,  Timothy M. Price ,  Manoj Sindhwani

IPC: H04M1/247 ,  H04M3/493 ,  H04M1/253

Abstract: A system and method embodying the invention utilizes voice applications that are performed by voice applications agents resident on user local devices to deliver messages to the users. The voice applications can also be used to collect information from the users. Also, voice applications can be used to allow users to purchase goods and services. Voice applications for these purposes could be customized to take into account the individual characteristics of the users.

公开(公告)号：US11089502B2

公开(公告)日：2021-08-10

申请号：US16658931

申请日：2019-10-21

Applicant: Apple Inc.

Inventor： Samy Khay-Ibbat ,  Tarik Tabet

IPC: H04W4/00 ,  H04W28/02 ,  H04W36/00 ,  H04W36/30 ,  H04L12/805 ,  H04M1/253 ,  H04W28/14

Abstract: A user equipment (UE) and associated method performs a voice call with a network, including exchanging voice packets, determines an uplink data transmission to be performed concurrently with the voice call and stores the uplink data transmission in a buffer. A base station and associated method performs a voice call with a UE, determines a downlink data transmission for the UE is to be performed concurrently with the voice call and stores the downlink data transmission in a buffer when the UE is a predetermined type. A UE and associated method associates with a first access point (AP), determines first performance characteristics of a connection with the first AP, determines second performance characteristics of a potential connection with a second AP, declares a radio link failure when the second performance characteristics exceed the first performance characteristics to trigger a handover procedure from the first AP to the second AP.

公开(公告)号：US20210243407A1

公开(公告)日：2021-08-05

申请号：US17161787

申请日：2021-01-29

Applicant: Hyperconnect, Inc.

Inventor： Sang Il AHN ,  Kang San LEE

IPC: H04N7/14 ,  H04M1/253

Abstract: Provided is a terminal. The terminal may include an input and output interface configured to receive a first video capturing a first user, a communication interface configured to transmit the first video or a first sound of the first user to a terminal of a counterpart and receive a second video or second sound, which is obtained by the terminal of the counterpart, through a video call session, a display configured to display the first video and the second video, and a processor configured to detect a specific event during the video call session, determine whether an inappropriate element is included in the first video or the first sound when the specific event is detected, and stop transmitting the first video or the first sound according to a result of the determination.

公开(公告)号：US20210065715A1

公开(公告)日：2021-03-04

申请号：US17018810

申请日：2020-09-11

Applicant: Sorenson IP Holdings, LLC

Inventor： Michael Holm ,  Jasper C. Pan

IPC: G10L15/26 ,  G10L15/28 ,  H04M7/00 ,  G10L15/01 ,  G10L15/18 ,  G10L15/30 ,  H04M3/42 ,  H04M1/247 ,  H04M1/253

Abstract: A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

公开(公告)号：US10924929B2

公开(公告)日：2021-02-16

申请号：US15593826

申请日：2017-05-12

Applicant: ICOMERA AB

Inventor： Mats Karlsson

IPC: H04L29/06 ,  H04W12/06 ,  H04L12/721 ,  H04W84/00 ,  H04M1/253 ,  H04W84/04 ,  H04W84/12

Abstract: A method and system for wireless communication between a public transport vehicle and a remote server through at least one external mobile network. At least one router is provided in the public transport vehicle for receiving and transmitting wireless data to and from a stationary communication server outside the public transport vehicle and to and from at least one client onboard the public transport vehicle, wherein router includes a captive portal in order to provide an authentication process for the client(s). The router determines if a stream of wireless data packets received by said router corresponds to at least one of a VoIP stream and a VoWIFI stream. The router then forwards, if it has been determined that the stream of wireless data packets corresponds to at least one of a VoIP stream and a VoWIFI stream.