Abstract:
A user profile server stores a particular user profile corresponding to a user who belongs to a plurality of separate loyalty programs, and the particular user profile includes a plurality of different loyalty program user identifiers each identifying the user on a respective one of the separate loyalty programs. The user profile server communicates user a preference included on the particular user profile to a first controller via the computer network and communicates the user preference included on the particular user profile to a second controller via the computer network. The first controller is associated with a first hospitality location where the user is identified according to a first loyalty program user identifier included on the particular user profile, and the second is controller is associated with a second hospitality location where the user is identified according to a second loyalty program user identifier included on the particular user profile.
Abstract:
A hospitality establishment includes guest rooms having media devices installed therein. Each guest room has one or more in-room media devices for providing a pay-per-use media function. A media system controller dynamically associates a credit corresponding to a monetary value with a particular guest room in response to an occurrence of a first event, configures an in-room media device of the particular guest room to indicate the credit associated with the particular guest room and allow a guest of the particular guest room to utilize at least an amount of the credit toward an order of the pay-per-use media function, activates the pay-per-use media function on at least one of the in-room media devices of the particular guest room in response to a received order, and decreases the credit associated with the particular guest room according to the amount of the credit utilized toward the received order.
Abstract:
A wireless access point includes an antenna, a connection port providing wired communications with a network, one or more processors, and a storage device having software stored therein. When executed by the one or more processors the software causes the wireless access point to respond to a probe from a client device requesting a specific service set identifier according to a wildcard service set identifier response in order to facilitate wireless association of the client device with the wireless access point regardless of the specific service set identifier requested by the client device, and to provide the client device with wireless access to the network. In this way, the client device is enabled to associate with the wireless access point and receive access to the network without a specific service set identifier requested by the client device being preprogrammed into the wireless access point.
Abstract:
A client device in a distributed system includes a timer for timing a request time duration substantially including a period of time that the client device is waiting for results to be received via a network from a server in response to a request sent by the client device. A processor of the client device compares the request time duration with a dynamically generated request time threshold, and automatically controls a network interface to issue one or more alert messages to a network operation center (NOC) via the network when the request time duration is greater than the request time threshold. The request time threshold is dynamically calculated according to historic request time durations timed by the timer for a plurality of previous requests sent by the client device.
Abstract:
Systems and methods are described for off-site user access control to communications services via a site-based communications network. Embodiments operate in context of sites, each having one or more site-based networks in communication with external networks via one or more on-site routers. User devices are provided with controlled access to those external networks via wired or wireless connections between those user devices and the site based networks. In some embodiments, on-site routers maintain route maps that indicate which user devices are authorized. Standard routing functions are used so that traffic from authorized devices is routed normally, while traffic from unauthorized devices is automatically forwarded to an off-site (e.g., cloud-based) authentication system. As devices become remotely authenticated, the off-site authentication system can remotely update route maps of the on-site routers to add those devices.
Abstract:
A hospitality media system includes a plurality of set-top boxes (STBs) coupled to a radio frequency (RF) coax network. Each STB has an identifier for identifying the STB. A content source broadcasts media content to the STBs utilizing the RF coax network and an update server distributes software data to the STBs. The software data causes a particular STB to perform a media function customized for the particular STB according to the identifier of the particular STB.
Abstract:
A client device in a distributed system includes a timer for timing a request time duration substantially including a period of time that the client device is waiting for results to be received via a network from a server in response to a request sent by the client device. A processor of the client device compares the request time duration with a dynamically generated request time threshold, and automatically controls a network interface to issue one or more alert messages to a network operation center (NOC) via the network when the request time duration is greater than the request time threshold. The request time threshold is dynamically calculated according to historic request time durations timed by the timer for a plurality of previous requests sent by the client device.
Abstract:
A media system includes a computer network, a plurality of media devices coupled to the computer network, and a system controller coupled to the computer network. The computer network allows a guest device supporting a network-based media sharing protocol to be coupled thereto. The computer network by default prevents the guest device from utilizing the network-based media sharing protocol to share media content with the media devices. The system controller selects a subset of the media devices for which media sharing is to be enabled for the guest device, the subset including at least one of the media devices but not all of the media devices. The system controller dynamically reconfigures components of the computer network in response to an event occurrence to enable the guest device to utilize the network-based media sharing protocol to share media over the computer network with only the subset of the media devices.