Call center campaign system
    22.
    发明申请
    Call center campaign system 审中-公开
    呼叫中心运动系统

    公开(公告)号:US20060104433A1

    公开(公告)日:2006-05-18

    申请号:US10992188

    申请日:2004-11-18

    CPC classification number: H04M3/5158 H04M3/5233 H04M2203/402

    Abstract: A call center campaign system is disclosed that permits a campaign agent to participate in a campaign upon a review of the agent's skills set. In one embodiment the skills set is stored on an portable electronic ID tag and is coupled to an agent port. Caller ID information is stored for each specific campaign and is provided such that the information can be displayed on the target device. Communication between the target and the agent is connected to the agent port if the agent is eligible and available to participate in the campaign. In one particular embodiment, the agent is eligible if there is a match between the agent's skills set and a preset business rating (BIR) associated with the campaign.

    Abstract translation: 透露呼叫中心运动系统,允许运动代理人在审查代理人的技能组时参与运动。 在一个实施例中,技能组被存储在便携式电子ID标签上并耦合到代理端口。 存储针对每个特定活动的来电显示信息,并且提供信息可以在目标设备上显示。 如果代理人符合条件并可以参与广告系列,目标和代理之间的通信将连接到代理端口。 在一个特定实施例中,如果代理人的技能组与与该活动相关联的预设商业评级(BIR)之间存在匹配,该代理人是合格的。

    Big air control apparatus
    23.
    发明授权

    公开(公告)号:US10668959B2

    公开(公告)日:2020-06-02

    申请号:US15642778

    申请日:2017-07-06

    Abstract: Various embodiments of an apparatus for changing the in-air pitch and/or roll of a land craft are described herein. The apparatus may include a steering input mechanism, a support structure, and an articulator. The apparatus may include one or more of a pitch-forward input mechanism, a pitch-back input mechanism, a roll-right input mechanism, and a roll-left input mechanism. The vehicle may include a set of wheels on which the vehicle travels over ground. The steering input mechanism may receive steering inputs from a driver of the vehicle. The steering input mechanism may receive pitch and roll control inputs from the driver. The support structure may connect the steering input mechanism to the vehicle, at least one of the wheels, or the vehicle and the at least one of the wheels. The articulator may rotatably connect the steering input mechanism to the support structure.

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