公开(公告)号：US20160072693A1

公开(公告)日：2016-03-10

申请号：US14481684

申请日：2014-09-09

Applicant: Avaya Inc.

Inventor： Paul Roller Michaelis

IPC: H04L12/26 ,  H04L29/06

CPC classification number: H04L43/50 ,  H04L41/0631 ,  H04L43/06 ,  H04L67/10 ,  H04L67/42

Abstract: A diagnostic system is described for use in analyzing client-server communications and, more specifically, communication applications that employ client-server interactions. The diagnostic system includes a client-side diagnostic tool and a server-side diagnostic tool that work in cooperation to analyze both sides of the client-server interaction for potential problems with the communication applications.

Abstract translation: 描述了用于分析客户机 - 服务器通信的诊断系统，更具体地，涉及采用客户端 - 服务器交互的通信应用。 诊断系统包括客户端诊断工具和服务器端诊断工具，可协同分析客户端 - 服务器交互的双方，以便与通信应用程序存在潜在问题。

公开(公告)号：US09161136B2

公开(公告)日：2015-10-13

申请号：US13744247

申请日：2013-01-17

Applicant: Avaya Inc.

Inventor： Chris McArthur ,  Paul Haig ,  John C. Lynch ,  Paul Roller Michaelis

IPC: H04R25/00

CPC classification number: H04R25/00 ,  H04R2205/041

Abstract: Systems and methods for applying user specific acoustic adjustment parameters are provided. The intelligibility of speech for a particular user is determined and a set of acoustic adjustment parameters is determined. The set or template of acoustic adjustment parameters for the user is placed in central store, for example provided as or in association with a server. The template can be obtained from the server for application in connection with a communication involving the user by providing an identification of the template.

Abstract translation: 提供了应用用户特定声学调节参数的系统和方法。 确定特定用户的语音的可懂度，并且确定一组声学调整参数。 将用户的声学调整参数的集合或模板放置在中央存储器中，例如作为服务器提供或与服务器相关联地提供。 通过提供模板的标识，可以从服务器获取与涉及用户的通信有关的应用的模板。

公开(公告)号：US09143602B2

公开(公告)日：2015-09-22

申请号：US14091143

申请日：2013-11-26

Applicant: Avaya Inc.

Inventor： Paul Roller Michaelis

IPC: H04M3/00 ,  H04M1/725 ,  H04W4/12 ,  H04W4/02

CPC classification number: H04M1/72563 ,  H04M1/72552 ,  H04M1/72569 ,  H04M1/72577 ,  H04M2250/22 ,  H04W4/027 ,  H04W4/12

Abstract: Systems and methods are directed to configuring a portable electronic device such that a user of the portable electronic device is required to use two hands to operate the portable electronic device. In some configurations, the portable electronic device determines whether the portable electronic device is moving at a rate of speed that is greater than a predetermined threshold before requiring the user to use two hands. Alternatively, or in addition, a function, feature, and/or application of the portable electronic device may be inhibited such that two hands are required. Once the portable electronic device determines that the user is using two hands, an operation, feature, function, and/or application may then be enabled although still be inhibited.

Abstract translation: 系统和方法旨在配置便携式电子设备，使得便携式电子设备的用户需要使用两只手来操作便携式电子设备。 在一些配置中，在要求用户使用双手之前，便携式电子设备确定便携式电子设备是否以大于预定阈值的速度移动。 或者或另外，可以禁止便携式电子设备的功能，特征和/或应用，使得需要两只手。 一旦便携式电子设备确定用户正在使用双手，则可以启用操作，功能，功能和/或应用，尽管仍然被禁止。

公开(公告)号：US20150111526A1

公开(公告)日：2015-04-23

申请号：US14579739

申请日：2014-12-22

Applicant: AVAYA INC.

Inventor： Mark J. Fletcher ,  Paul Roller Michaelis

IPC: H04W4/22

CPC classification number: H04W4/22 ,  H04L67/303 ,  H04M3/00 ,  H04M3/42348 ,  H04M3/5116 ,  H04M3/5232 ,  H04M2207/18 ,  H04W4/021 ,  H04W4/90

Abstract: When a PSAP receives a call from a cellular telephone in reference to an emergent event, the speed and quality of the response may be improved by the cellular service provider's provision to the PSAP of information that includes the geographic location of the caller's phone. In a typical scenario, in which the call is from a GPS-equipped phone, the GPS coordinates of the phone may be echoed back to the PSAP in response to a specialized open “ping” request from the service provider. Of particular advantage to this approach is that GPS ping requests typically work regardless of whether a call is in progress, as long as the phone is turned on.

Abstract translation: 当PSAP根据紧急事件接收到来自蜂窝电话的呼叫时，可以通过蜂窝服务提供商向PSAP提供包括呼叫者电话的地理位置的信息来提高响应的速度和质量。 在来自配备GPS的电话的呼叫是典型的情况下，可以响应于来自服务提供商的专门的打开的“ping”请求，将电话的GPS坐标回传到PSAP。 这种方法的特别优点是，只要手机被打开，GPS ping请求通常工作，而不管呼叫是否在进行中。

公开(公告)号：US20140244235A1

公开(公告)日：2014-08-28

申请号：US13778875

申请日：2013-02-27

Applicant: AVAYA INC.

Inventor： Paul Roller Michaelis

IPC: G06F17/28

CPC classification number: G06F17/289 ,  H04L12/1827

Abstract: A communication, such as a voice communication, is established between a communication device and a media application. The media application may be, for example, a voice conferencing system or a media server. Some or all of the communication is translated into a plurality of text streams that are in different languages. The plurality of text streams are transmitted to the communication device along with the stream of the communication. The communication device receives the text streams in the different languages and the stream of the communication. A user of the communication device can select a language for displaying one or more of the text streams in the different languages. The text stream associated with the selected language is then displayed to the user in conjunction with the stream of the communication.

Abstract translation: 在通信设备和媒体应用之间建立诸如语音通信的通信。 媒体应用可以是例如语音会议系统或媒体服务器。 通信中的一些或全部被翻译成多种不同语言的文本流。 多个文本流与通信流一起被发送到通信设备。 通信设备以不同语言和通信流接收文本流。 通信设备的用户可以选择用于显示不同语言的文本流中的一个或多个的语言。 与所选择的语言相关联的文本流然后与通信流一起显示给用户。

公开(公告)号：US20140133647A1

公开(公告)日：2014-05-15

申请号：US13676632

申请日：2012-11-14

Applicant: AVAYA INC.

Inventor： Paul Roller Michaelis ,  David S. Mohler

IPC: H04M1/19

CPC classification number: H04M9/04 ,  G10L21/0208 ,  G10L21/0224 ,  H04M9/08 ,  H04M2250/12 ,  H04R3/00 ,  H04R3/005 ,  H04R3/02 ,  H04R2420/01

Abstract: Systems and methods for removing noise from an audible signal are provided. More particularly, a vibration sensor is used to obtain a vibration signal from an environment including a communication device. The signal from the vibration sensor is combined with a signal from a microphone associated with the communication device, to create a modified audible signal. More particularly, a filtering or subtraction process can be performed with respect to the audible signal, at a time corresponding to an event detected as part of the vibration signal. The resulting modified audible signal can have reduced noise as compared to the original audible signal.

Abstract translation: 提供了用于从可听信号中去除噪声的系统和方法。 更具体地，使用振动传感器来从包括通信装置的环境获得振动信号。 来自振动传感器的信号与来自与通信设备相关联的麦克风的信号组合，以产生修改的可听信号。 更具体地，可以在对应于作为振动信号的一部分检测到的事件的时间，对可听信号执行滤波或减法处理。 与原始可听信号相比，所产生的修改的可听信号可以具有降低的噪声。

公开(公告)号：US20200329141A1

公开(公告)日：2020-10-15

申请号：US16378789

申请日：2019-04-09

Applicant: Avaya Inc.

Inventor： Paul Roller Michaelis

IPC: H04M3/493 ,  H04W4/14 ,  H04L12/58

Abstract: A first text message is received from a first user communication endpoint. In one embodiment, the first text message is addressed to a general text messaging address for a corporation. In response to receiving the first text message from the first user communication endpoint, a second text message is sent to the first user communication endpoint. The second text message is used to identify a way to select an individual user of the plurality users. For example, the second text message may have a menu with a list of users. A third text message is received from the first user communication endpoint. The third text message identifies the individual user of the plurality of users. A fourth text message is sent that allows the first user communication endpoint and a user communication endpoint of the selected individual user to establish a text messaging session.

公开(公告)号：US09798722B2

公开(公告)日：2017-10-24

申请号：US13778875

申请日：2013-02-27

Applicant: Avaya Inc.

Inventor： Paul Roller Michaelis

IPC: G06F17/28 ,  H04L12/18

CPC classification number: G06F17/289 ,  H04L12/1827

Abstract: A communication, such as a voice communication, is established between a communication device and a media application. The media application may be, for example, a voice conferencing system or a media server. Some or all of the communication is translated into a plurality of text streams that are in different languages. The plurality of text streams are transmitted to the communication device along with the stream of the communication. The communication device receives the text streams in the different languages and the stream of the communication. A user of the communication device can select a language for displaying one or more of the text streams in the different languages. The text stream associated with the selected language is then displayed to the user in conjunction with the stream of the communication.

公开(公告)号：US09654955B2

公开(公告)日：2017-05-16

申请号：US14579739

申请日：2014-12-22

Applicant: AVAYA INC.

Inventor： Mark J. Fletcher ,  Paul Roller Michaelis

IPC: H04M11/04 ,  H04W4/22 ,  H04L29/08 ,  H04M3/00 ,  H04W4/02 ,  H04M3/51 ,  H04M3/523 ,  H04M3/42

CPC classification number: H04W4/22 ,  H04L67/303 ,  H04M3/00 ,  H04M3/42348 ,  H04M3/5116 ,  H04M3/5232 ,  H04M2207/18 ,  H04W4/021 ,  H04W4/90

Abstract: When a PSAP receives a call from a cellular telephone in reference to an emergent event, the speed and quality of the response may be improved by the cellular service provider's provision to the PSAP of information that includes the geographic location of the caller's phone. In a typical scenario, in which the call is from a GPS-equipped phone, the GPS coordinates of the phone may be echoed back to the PSAP in response to a specialized open “ping” request from the service provider. Of particular advantage to this approach is that GPS ping requests typically work regardless of whether a call is in progress, as long as the phone is turned on.

公开(公告)号：US09430092B2

公开(公告)日：2016-08-30

申请号：US14297288

申请日：2014-06-05

Applicant: Avaya Inc.

Inventor： Paul Roller Michaelis ,  David S. Mohler ,  Richard L. Robinson ,  Douglas M. Grover

IPC: G06F3/041 ,  G06F3/042 ,  G06F3/0482 ,  G06F3/0488 ,  G06K9/00

CPC classification number: G06F3/042 ,  G06F3/0482 ,  G06F3/0488 ,  G06K9/00006

Abstract: An optical scanner is configured to scan multiple print portions of a body part such as a finger. The optical scanner identifies a first one of the print portions in an area of an optical surface. An event such as launching an application is generated based on identifying the first print portion in the area of the optical surface. In addition, various events can be generated based on different combinations of print portions in different areas of the optical surface.In a second embodiment, a property detector is configured to identify different properties of a sleeve in different areas of a surface. An event is generated based on the detection of a property of the sleeve in an area of the surface.

Abstract translation: 光学扫描器被配置为扫描诸如手指的身体部分的多个打印部分。 光学扫描器识别光学表面的区域中的第一打印部分。 基于识别光学表面的区域中的第一打印部分来生成诸如启动应用程序的事件。 此外，可以基于光学表面的不同区域中的打印部分的不同组合来生成各种事件。 在第二实施例中，属性检测器被配置为识别套管在表面的不同区域中的不同性质。 基于在表面的区域中检测套筒的特性而产生事件。