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21.发明申请公开(公告)号：US20160191850A1
公开(公告)日：2016-06-30
申请号：US14842611
申请日：2015-09-01
Applicant: HomeWAV, LLC
Inventor： Gary James Humphries
CPC classification number: H04N7/147 , H04L65/1069 , H04L65/1076 , H04L65/1096 , H04L65/403 , H04M3/2218 , H04M3/2281 , H04M3/38 , H04M7/00 , H04M7/006 , H04M15/08 , H04M15/09 , H04M17/20 , H04M2201/50 , H04N7/15
Abstract: A secured party audio and audio/video communication system and method providing administration, management and control that includes a portable secured communication device in possession solely of a secured party positioned in a secured environment, the portable secured communication device being exclusive to the secured party and communicatively connectable only to a secured connection management system, in a secured connection management system hosting a secured communication device interface, hosting a remote communication device interface, storing in the database information related to the secured party, the portable secured communication system, and the external party, at least one of which includes a predetermined connection parameter, creating the selective communication between the portable secured communication device and only the remote communication device response to the stored database information and controlling a duration of the communication as a function of the predetermined connection parameter as stored in the database.
Abstract translation: 一种提供管理，管理和控制的安全方音频和视频/视频通信系统和方法，其包括仅存在于位于安全环境中的安全方的便携式安全通信设备，所述便携式安全通信设备是被安全方独有的， 可通信地连接到安全的连接管理系统，在承载安全通信设备接口的安全连接管理系统中，托管远程通信设备接口，在数据库中存储与安全方有关的信息，便携式安全通信系统和外部 其中至少一个包括预定的连接参数，在便携式安全通信设备和只有远程通信设备之间创建对所存储的数据库信息的响应的选择性通信，并且根据预定义来控制通信的持续时间 rmined连接参数存储在数据库中。
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22.发明授权Protecting privacy of a customer and an agent using face recognition in a video contact center environment 有权在视频联络中心环境中保护客户和使用人脸识别的代理人的隐私公开(公告)号：US09270822B2
公开(公告)日：2016-02-23
申请号：US13585780
申请日：2012-08-14
Applicant: Deep Subhash Pai , Jaydeep Deepak Bhalerao
Inventor： Deep Subhash Pai , Jaydeep Deepak Bhalerao
CPC classification number: H04N7/147 , G06K9/00 , G06K9/00221 , H04M3/51 , H04M3/5183 , H04M2201/50 , H04M2203/252 , H04M2203/306 , H04M2203/6009
Abstract: A method, apparatus and computer program product for protecting privacy of a customer and an agent using face recognition in a video contact center environment is presented. A video call is initiated by a customer to a contact center. The customer video is muted while audio of the customer is provided to an agent of the contact center. A determination is made regarding whether a face is present in a video image of the customer. When a presence of a face is determined in the video image of the customer, then video of the customer is enabled. When a presence of a face is not present in the video image of the customer then the customer is notified so the customer can take appropriate action.
Abstract translation: 提出了一种用于在视频联络中心环境中保护客户隐私和使用人脸识别的代理的方法，装置和计算机程序产品。 视频通话由客户发起到联络中心。 当客户的音频被提供给联络中心的代理时，客户视频被静音。 确定面部是否存在于客户的视频图像中。 当在客户的视频图像中确定面部存在时，则启用客户的视频。 当客户的视频图像中不存在脸部时，通知客户，以便客户可以采取适当的动作。
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公开(公告)号：US20160036954A1
公开(公告)日：2016-02-04
申请号：US14859407
申请日：2015-09-21
Applicant: Sony Corporation
Inventor： Mario TOKORO
CPC classification number: H04M1/7253 , G08C23/04 , H04L29/06027 , H04L29/12094 , H04L61/1529 , H04L63/08 , H04L63/0892 , H04L63/10 , H04L63/101 , H04L63/18 , H04L65/1026 , H04L65/1036 , H04L65/1083 , H04L67/04 , H04L67/14 , H04M3/567 , H04M7/0027 , H04M2201/50 , H04N7/142 , H04N7/148 , H04W8/26 , H04W12/08 , H04W76/15 , H04W80/00 , H04W88/06
Abstract: An information processing apparatus in which a wireless communication unit receives an identifier through a first connection from a communication apparatus. A remote apparatus is located based on the identifier so that the information processing apparatus can receive images through a second connection from the remote apparatus. An interface unit connects to a display for sending images received through the second connection to the display.
Abstract translation: 一种信息处理装置，其中无线通信单元通过来自通信装置的第一连接接收标识符。 基于标识符定位远程装置，使得信息处理装置可以通过来自远程装置的第二连接来接收图像。 接口单元连接到显示器，用于将通过第二连接接收的图像发送到显示器。
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公开(公告)号：US09225836B2
公开(公告)日：2015-12-29
申请号：US14322143
申请日：2014-07-02
Applicant: VONAGE NETWORK LLC
Inventor： Marc Lefar , Weiping Guo , Kai Xin , Joseph Guo , Arthur Wilton , Boaz Zehavi
CPC classification number: H04M3/5315 , H04L51/24 , H04L51/36 , H04M1/72555 , H04M3/53325 , H04M3/537 , H04M2201/50 , H04N7/147
Abstract: Methods and systems for voice and video messaging are provided here. In some embodiments a method for voice and video messaging may include establishing a telecommunication session with a calling device associated with a first user in response to an indication that a call request from the calling device directed to a called identifier associated with a second user failed, providing to the calling device an option to leave a video message and an option to leave an audio message, receiving a selection from the calling device indicating the selection of the option to leave a video message, disconnecting the established telecommunication session, and receiving a video message from the calling device.
Abstract translation: 这里提供语音和视频短信的方法和系统。 在一些实施例中，用于语音和视频消息的方法可以包括：响应于来自主叫设备的来自与第二用户相关联的被叫标识符的呼叫请求失败的指示，建立与第一用户相关联的主叫设备的电信会话， 向呼叫设备提供留下视频消息的选项和留下音频消息的选项，从主叫设备接收指示选择离开视频消息的选项的选择，断开所建立的电信会话并接收视频 来自呼叫设备的消息。
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公开(公告)号：US09172905B2
公开(公告)日：2015-10-27
申请号：US14010817
申请日：2013-08-27
Applicant: Samsung Electronics Co., Ltd.
Inventor： Sejun Song , Jungsic Sung , Junseok Lee , Chulhwan Lee
CPC classification number: H04N7/141 , H04L12/1818 , H04M3/567 , H04M2201/50 , H04N7/147 , H04N2007/145 , H04W4/21
Abstract: A mobile device and method for a messenger-based video call service using camera preview image and voice information are provided. In the method, the mobile device displays a camera preview screen by executing a camera, and detects an input for selecting one or more sharers for a video call from the camera preview screen. Then, the mobile device executes a messenger for providing the video call service, transmits a connection request to the selected sharers through the messenger, and performs the messenger-based video call with the sharers in response to the connection request.
Abstract translation: 提供使用相机预览图像和语音信息的基于信使的视频呼叫服务的移动设备和方法。 在该方法中，移动设备通过执行相机来显示相机预览屏幕，并且从相机预览屏幕检测用于选择用于视频通话的一个或多个共享者的输入。 然后，移动设备执行用于提供视频呼叫服务的信使，通过该信使向所选择的共享者发送连接请求，并且响应于连接请求与共享者一起执行基于使者的视频通话。
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Patent Agency Ranking
公开(公告)号：US09148518B2
公开(公告)日：2015-09-29
申请号：US13829322
申请日：2013-03-14
Applicant: Cellco Partnership
Inventor： Arnold T. Lo , Brett I. Rogers
CPC classification number: H04M3/567 , H04M3/42017 , H04M2201/50 , H04M2203/253 , H04N7/147
Abstract: A system for and method for provisioning video ring back tones (vRBTs) is presented. The system may include one or more network enabled computers configured to receive video content from one or more parties over a network. The video content may be used to create one or more vRBTs. The vRBTs may be associated with one or more subscriber profiles. The vRBTs may be assigned to one or more parties. When a party attempts to place a video call to a subscriber, the vRBT may be played back on the calling party's video-equipped device until the subscriber answers the call, ignores the call, or sends the call to voicemail.
Abstract translation: 提出了一种用于提供视频回铃音（vRBT）的系统和方法。 该系统可以包括被配置为通过网络从一个或多个方接收视频内容的一个或多个启用网络的计算机。 视频内容可以用于创建一个或多个vRBT。 vRB可以与一个或多个订户简档相关联。 vRBT可以被分配给一个或多个方。 当一方尝试向用户发送视频呼叫时，可以在主叫方的视频配备设备上播放vRBT，直到用户应答呼叫，忽略该呼叫，或者将呼叫发送到语音信箱。
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公开(公告)号：US20150208030A1
公开(公告)日：2015-07-23
申请号：US14584856
申请日：2014-12-29
Applicant: PHONETICA LAB S.R.L.
Inventor： Marco DURANTE , Giuseppe DURANTE , Raoul TREVISI
CPC classification number: H04N7/141 , H04M3/2218 , H04M3/5183 , H04M3/5191 , H04M3/523 , H04M3/5231 , H04M7/006 , H04M2201/50
Abstract: A communication system particularly for managing voice, video and data services between the station of an operator and the station of a user, the system including at least one device controlled by the operator to receive telephone calls forwarded by a call routing center and at least one unit that is controlled by the user and provided with elements for entering and displaying information and generating telephone calls. The device further includes elements for disabling the audio component of a telephone call generated by the at least one unit and elements for establishing with the unit a video call associated with the telephone call.
Abstract translation: 一种通信系统，特别是用于管理运营商的站点和用户站之间的语音，视频和数据业务，所述系统包括由操作者控制的至少一个设备，以接收由呼叫路由中心转发的电话呼叫和至少一个 单元由用户控制并且提供用于输入和显示信息和产生电话呼叫的元件。 该设备还包括用于禁用由至少一个单元生成的电话呼叫的音频分量的元件以及用于与该单元建立与该电话呼叫相关联的视频呼叫的元件。
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28.发明申请公开(公告)号：US20150200641A1
公开(公告)日：2015-07-16
申请号：US14595745
申请日：2015-01-13
Applicant: Samsung Electronics Co., Ltd.
Inventor： Sungjae CHO , Ohyong KWON
CPC classification number: H03G3/20 , H03G3/3005 , H04M3/56 , H04M7/0012 , H04M2201/50 , H04R2420/01 , H04S7/30 , H04S7/40 , H04S2400/11 , H04S2400/13 , H04S2420/01
Abstract: A method and an electronic device are provided for simultaneously outputting different audios with directionality. The method includes outputting a first audio, and when a request to output a second audio is detected, changing at least one attribute value of the first audio and the second audio and outputting the first audio and the second audio.
Abstract translation: 提供一种用于同时输出具有方向性的不同音频的方法和电子设备。 该方法包括输出第一音频，并且当检测到输出第二音频的请求时，改变第一音频和第二音频的至少一个属性值并输出第一音频和第二音频。
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公开(公告)号：US20150124947A1
公开(公告)日：2015-05-07
申请号：US14322143
申请日：2014-07-02
Applicant: VONAGE NETWORK LLC
Inventor： Marc Lefar , Weiping Guo , Kai Xin , Joseph Guo , Arthur Wilton , Boaz Zehavi
CPC classification number: H04M3/5315 , H04L51/24 , H04L51/36 , H04M1/72555 , H04M3/53325 , H04M3/537 , H04M2201/50 , H04N7/147
Abstract: Methods and systems for voice and video messaging are provided here. In some embodiments a method for voice and video messaging may include establishing a telecommunication session with a calling device associated with a first user in response to an indication that a call request from the calling device directed to a called identifier associated with a second user failed, providing to the calling device an option to leave a video message and an option to leave an audio message, receiving a selection from the calling device indicating the selection of the option to leave a video message, disconnecting the established telecommunication session, and receiving a video message from the calling device.
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公开(公告)号：US09001715B2
公开(公告)日：2015-04-07
申请号：US13000343
申请日：2009-07-14
Applicant: Kazunori Ozawa
Inventor： Kazunori Ozawa
CPC classification number: H04L12/66 , H04L12/6418 , H04L65/1006 , H04L65/1016 , H04L65/104 , H04M7/0072 , H04M7/123 , H04M7/1235 , H04M7/127 , H04M2201/50 , H04W88/16
Abstract: A gateway apparatus arranged between the mobile circuit switched network and the mobile IMS network, includes a call control unit which converts a control signal output from the mobile circuit switched network into at least one of SIP and SDP to output a signal converted to the mobile IMS network and a conversion unit which receives a line switching protocol for an audio signal output from the mobile circuit switched network. The conversion unit decides, using at least one of SIP and SDP, output from the mobile IMS network and received by the call control unit, on whether the partner terminal is to be connected via the mobile IMS network to the mobile circuit switched network, via the mobile IMS network to a fixed network or via the mobile IMS network to a mobile broadband network, then converts the line switching protocol to one of different protocol, depending on a result of the decision, and outputs the protocol converted signal to the mobile IMS network (FIG. 2).
Abstract translation: 布置在移动电路交换网络和移动IMS网络之间的网关装置包括：呼叫控制单元，其将从移动电路交换网络输出的控制信号转换为SIP和SDP中的至少一个，以输出转换到移动IMS的信号 网络和转换单元，其接收从移动电路交换网络输出的音频信号的线路交换协议。 转换单元使用SIP和SDP中的至少一个，从移动IMS网络输出并由呼叫控制单元接收，通过移动IMS网络是否要将伙伴终端连接到移动电路交换网络，通过 移动IMS网络到固定网络或者经由移动IMS网络到移动宽带网络，然后根据决定的结果将线路交换协议转换为不同协议之一，并将协议转换的信号输出到移动IMS 网络（图2）。
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