Enhanced call pickup
    31.
    发明申请
    Enhanced call pickup 有权
    增强呼叫代答

    公开(公告)号:US20050238157A1

    公开(公告)日:2005-10-27

    申请号:US10828998

    申请日:2004-04-21

    IPC分类号: H04M3/42 H04M3/46 H04M7/00

    摘要: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

    摘要翻译: 在一个实施例中,一种用于增强呼叫接收的方法包括访问指示呼叫代答组(CPG)中的一个或多个用户中的每个的当前状态的数据,该呼叫代表组(CPG)相对于对应于CPG的电话号码的来话电话呼叫, 数据到CPG中一个或多个用户的一个或多个端点,以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态,以便于第一用户对是否接听来电的决定。

    System and method for navigating using multiple modalities
    32.
    发明授权
    System and method for navigating using multiple modalities 有权
    使用多种模式导航的系统和方法

    公开(公告)号:US09250084B2

    公开(公告)日:2016-02-02

    申请号:US11837331

    申请日:2007-08-10

    摘要: A system for navigating includes an interface operable to receive position information of a first modality. The position information of the first modality is associated with a navigation unit. The interface is further operable to receive position information of a second modality. The position information of the second modality is associated with the navigation unit. The system also includes a processor coupled to the interface and operable to identify a destination. The system is further operable to navigate to the destination based on the position information of the first and second modalities by switching between the first modality and the second modality.

    摘要翻译: 用于导航的系统包括可操作以接收第一模态的位置信息的接口。 第一模态的位置信息与导航单元相关联。 该接口还可操作以接收第二模态的位置信息。 第二模式的位置信息与导航单元相关联。 该系统还包括耦合到接口并可操作以识别目的地的处理器。 该系统还可操作以通过在第一模态和第二模态之间切换,基于第一和第二模态的位置信息来导航到目的地。

    Enhanced call pickup
    33.
    发明授权
    Enhanced call pickup 有权
    增强呼叫代答

    公开(公告)号:US07751545B2

    公开(公告)日:2010-07-06

    申请号:US10828998

    申请日:2004-04-21

    IPC分类号: H04M3/42

    摘要: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

    摘要翻译: 在一个实施例中,一种用于增强呼叫接收的方法包括访问指示呼叫代答组(CPG)中的一个或多个用户中的每个的当前状态的数据,该呼叫代表组(CPG)相对于对应于CPG的电话号码的来话电话呼叫, 数据到CPG中一个或多个用户的一个或多个端点,以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态,以便于第一用户对是否接听来电的决定。

    Multiple device and/or user association
    34.
    发明授权
    Multiple device and/or user association 有权
    多设备和/或用户关联

    公开(公告)号:US07703691B2

    公开(公告)日:2010-04-27

    申请号:US11697058

    申请日:2007-04-05

    IPC分类号: G06K19/06

    CPC分类号: G06F21/35

    摘要: Methods and devices are provided for automating a login process and user/device associations. A user's preferred device settings and/or functions may be provisioned automatically. Some implementations provide an automated log out or “sleep” when a user leaves one or more of the devices. Users may be automatically identified and associated. The “presence” of members of a user group may be determined as required for one or more actions to be taken. Some user groups control devices according to which members of a group may have access to certain functions, information, etc., and which may not.

    摘要翻译: 提供了用于自动化登录过程和用户​​/设备关联的方法和设备。 可以自动地设置用户的首选设备设置和/或功能。 当用户离开一个或多个设备时,一些实现提供自动注销或“睡眠”。 用户可能会自动识别并关联。 可以根据需要采取的一个或多个动作来确定用户组的成员的“存在”。 一些用户组根据组的哪些成员可以访问某些功能,信息等来控制设备,哪些可能不可以。

    Dynamic and hybrid RFID
    37.
    发明授权
    Dynamic and hybrid RFID 有权
    动态和混合RFID

    公开(公告)号:US07446657B2

    公开(公告)日:2008-11-04

    申请号:US11838838

    申请日:2007-08-14

    IPC分类号: G08B1/08

    摘要: Disclosed is an active or dynamic RFID tag that actively provides current status information regarding a particular item, as well as mechanisms for recognizing dynamic RFID information read from such RFID tag. Static identifying information regarding the particular item is provided either by the same active/dynamic RFID tag or by a different passive RFID tag. While the RFID tag may passively or actively provide general identification, the RFID tag actively provides status information that corresponds to changes in the corresponding item's status. In a first implementation, active RFID tags are positioned next to one or more components within a system so that each active RFID tag is powered and transmitting its RFID information when its corresponding component is operational. In contrast, each active RFID tag is positioned so that it is not powered and not transmitting its RFID information when its component is failing. Accordingly, an RFID reader can then know when a system has a failing component when one of the component's corresponding active RFID tag is not transmitting its RFID information. In this first implementation, the active RFID tag either transmits or fails to transmit based on its component's status state. In a second implementation, a dynamic RFID is associated with a specific component, set of components, or system, and the dynamic RFID tag dynamically provides an RFID reader with RFID information that changes with its associated item's changing status state. The status state may correspond to any suitable parameter of the item or product that can change over time. Thus, the dynamic RFID provides different transmission frequencies based on different status states of its component or system.

    摘要翻译: 公开了主动或动态RFID标签,其主动地提供关于特定项目的当前状态信息,以及用于识别从这种RFID标签读取的动态RFID信息的机制。 关于特定项目的静态识别信息由相同的主动/动态RFID标签或不同的无源RFID标签提供。 当RFID标签可以被动地或主动地提供一般标识时,RFID标签主动地提供对应于相应项目状态的变化的状态信息。 在第一实现中,有源RFID标签位于系统内的一个或多个部件的旁边,使得每个有源RFID标签被供电并在其相应的部件可操作时传送其RFID信息。 相比之下,每个有源RFID标签被定位成当其组件出现故障时它不被供电并且不发送其RFID信息。 因此,当组件的相应的有源RFID标签中的一个不发送其RFID信息时,RFID读取器可以知道何时系统具有故障组件。 在该第一实现中,有源RFID标签基于其组件的状态来传输或不发送。 在第二实施例中,动态RFID与特定组件,组件或系统集合相关联,并且动态RFID标签动态地向RFID读取器提供随其相关联项目的改变状态状态而改变的RFID信息。 状态可以对应于可随时间变化的物品或产品的任何合适的参数。 因此,动态RFID基于其组件或系统的不同状态提供不同的传输频率。

    System and method for indicating the priority of voice over internet protocol (VoIP) calls
    38.
    发明授权
    System and method for indicating the priority of voice over internet protocol (VoIP) calls 有权
    用于指示网际协议语音(VoIP)呼叫的优先级的系统和方法

    公开(公告)号:US07333496B1

    公开(公告)日:2008-02-19

    申请号:US10037006

    申请日:2001-12-31

    IPC分类号: H04L12/28

    CPC分类号: H04M3/436 H04M7/006

    摘要: A method for indicating the priority of a Voice Over Internet Protocol (VoIP) call includes receiving a dialed number for a connection, generating a call set up request including the dialed number, receiving a priority for the call based on user input provided contemporaneously with the dialed number, generating a priority indicator based on the priority, and transmitting the call setup request and priority indicator to a destination device.

    摘要翻译: 一种用于指示因特网协议语音(VoIP)呼叫的优先级的方法包括:接收用于连接的拨号号码,生成包括拨号号码的呼叫建立请求,基于与该呼叫同时提供的用户输入接收该呼叫的优先级 基于优先级生成优先级指示符,并将呼叫建立请求和优先级指示符发送到目的地设备。

    Method and system for managing calls of an automatic call distributor
    39.
    发明授权
    Method and system for managing calls of an automatic call distributor 有权
    用于管理自动呼叫分配器的呼叫的方法和系统

    公开(公告)号:US07315617B2

    公开(公告)日:2008-01-01

    申请号:US10649452

    申请日:2003-08-25

    IPC分类号: H04M3/00 H04M5/00

    CPC分类号: H04M3/523

    摘要: A method for managing calls of an automatic call distributor includes receiving a call from a user over a first connection with a first endpoint of the user. The call comprises a request for service. The method includes obtaining presence information of the user and associating the call with the presence information. The method includes placing the call in a queue until a suitable agent becomes available to provide the service to the user. A virtual contact is established to hold a place of the call in an order in the queue if the first connection is terminated. The method also includes establishing a second connection with the user and detecting the presence of the user associated with the second connection. The method includes associating the second connection with the virtual contact using the detected presence of the user.

    摘要翻译: 用于管理自动呼叫分配器的呼叫的方法包括通过与用户的第一端点的第一连接来接收来自用户的呼叫。 呼叫包括服务请求。 该方法包括获取用户的存在信息并将呼叫与存在信息相关联。 该方法包括将呼叫置于队列中,直到合适的代理可用来向用户提供服务。 如果第一个连接被终止,则建立一个虚拟联系人以将该呼叫的位置保持在该队列中的一个顺序中。 该方法还包括建立与用户的第二连接并检测与第二连接相关联的用户的存在。 该方法包括使用检测到的用户的存在将第二连接与虚拟联系人相关联。

    DYNAMIC AND HYBRID RFID
    40.
    发明申请
    DYNAMIC AND HYBRID RFID 有权
    动态和混合RFID

    公开(公告)号:US20070279229A1

    公开(公告)日:2007-12-06

    申请号:US11838838

    申请日:2007-08-14

    IPC分类号: G08B29/00

    摘要: Disclosed is an active or dynamic RFID tag that actively provides current status information regarding a particular item, as well as mechanisms for recognizing dynamic RFID information read from such RFID tag. Static identifying information regarding the particular item is provided either by the same active/dynamic RFID tag or by a different passive RFID tag. While the RFID tag may passively or actively provide general identification, the RFID actively provides status information that corresponds to changes in the corresponding item's status. In a first implementation, active RFID tags are positioned next to one or more components within a system so that each active RFID tag is powered and transmitting its RFID information when its corresponding component is operational. In contrast, each active RFID tag is positioned so that it is not powered and not transmitting its RFID information when its component is failing. Accordingly, an RFID reader can then know when a system has a failing component when a one of the component's corresponding active RFID tag is not transmitting its RFID information. In this first implementation, the active RFID either transmits or fails to transmit based on its component's status state. In a second implementation, a dynamic RFID is associated with a specific component, set of components, or system, and the dynamic RFID tag dynamically provides an RFID reader with RFID information that changes with its associated item's changing status state. The status state may correspond to any suitable parameter of the item or product that can change over time. Thus, the dynamic RFID provides different transmission frequencies based on different status states of its component or system.

    摘要翻译: 公开了主动或动态RFID标签,其主动地提供关于特定项目的当前状态信息,以及用于识别从这种RFID标签读取的动态RFID信息的机制。 关于特定项目的静态识别信息由相同的主动/动态RFID标签或不同的无源RFID标签提供。 当RFID标签可以被动地或主动地提供一般标识时,RFID主动地提供对应于相应项目状态的变化的状态信息。 在第一实现中,有源RFID标签位于系统内的一个或多个部件的旁边,使得每个有源RFID标签被供电并在其相应的部件可操作时传送其RFID信息。 相比之下,每个有源RFID标签被定位成当其组件出现故障时它不被供电并且不发送其RFID信息。 因此,当组件的相应的有源RFID标签中的一个没有发送其RFID信息时,RFID读取器可以知道何时系统具有故障组件。 在该第一实现中,有源RFID基于其组件的状态来传输或不发送。 在第二实施例中,动态RFID与特定组件,组件或系统集合相关联,并且动态RFID标签动态地向RFID读取器提供随其相关联项目的改变状态状态而改变的RFID信息。 状态可以对应于可随时间变化的物品或产品的任何合适的参数。 因此,动态RFID基于其组件或系统的不同状态提供不同的传输频率。