公开(公告)号：US20060050864A1

公开(公告)日：2006-03-09

申请号：US10937595

申请日：2004-09-09

Applicant: Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

IPC: H04M3/00 ,  H04M5/00

CPC classification number: H04M3/523 ,  H04M3/4288

Abstract: A method for automatic call distribution includes detecting that a first agent is communicating on a first call and detecting that the first call involves a predefined low priority communication. The method includes transitioning the first agent to an on-call ready state based on the first call. The on-call ready state indicates that the first agent is ready to receive an additional call while communicating on the first call.

Abstract translation: 一种用于自动呼叫分配的方法包括：检测第一代理在第一呼叫上进行通信，并检测第一呼叫涉及预定义的低优先级通信。 该方法包括：基于第一呼叫将第一代理转换到就绪状态。 通话就绪状态表示在第一次呼叫通信时，第一代理人准备好接收附加呼叫。

公开(公告)号：US08971511B2

公开(公告)日：2015-03-03

申请号：US11278371

申请日：2006-03-31

Applicant: Shmuel Shaffer ,  Shantanu Sarkar ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Shantanu Sarkar ,  Labhesh Patel

IPC: H04M3/42 ,  H04M3/56

CPC classification number: H04M3/56 ,  H04L12/1822 ,  H04M3/42187 ,  H04M3/566 ,  H04M2203/5072 ,  H04M2242/06

Abstract: A method and apparatus to provide speaker selection in a multi-party conference call is described. The method may comprise processing a speaker queue for at least one new speaker and monitoring when a number of active speakers is less than a predetermined number of active speakers. When less than the predetermined number, the method automatically, without human intervention, adds a new speaker from the speaker queue. A request for a new speaker may be received via a communication channel independent of a voice communication channel of the multi-party conference call. The request may be received from the conference endpoint via a voice communication channel of the multi-party conference call. In an example embodiment, new speakers in the speaker queue may be prioritized based a class of service associated with each new speaker. Priority may be given to a new speaker with a higher associated class of service.

Abstract translation: 描述了在多方电话会议中提供说话者选择的方法和装置。 该方法可以包括处理用于至少一个新扬声器的扬声器队列，并且当多个有源扬声器小于预定数量的有源扬声器时进行监视。 当小于预定数量时，该方法在没有人为干预的情况下自动地从扬声器队列添加新的扬声器。 可以通过独立于多方电话会议的语音通信信道的通信信道来接收对新的扬声器的请求。 可以经由多方电话会议的语音通信信道从会议端点接收该请求。 在示例性实施例中，可以基于与每个新的说话者相关联的一类服务对扬声器队列中的新扬声器进行优先级排序。 可以优先考虑具有较高相关服务类别的新发言者。

公开(公告)号：US20140235177A1

公开(公告)日：2014-08-21

申请号：US14263414

申请日：2014-04-28

Applicant: Shmuel Shaffer ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Labhesh Patel

IPC: H04W24/08

CPC classification number: H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

Abstract: A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

公开(公告)号：US08687785B2

公开(公告)日：2014-04-01

申请号：US11601239

申请日：2006-11-16

Applicant: Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

Inventor： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

IPC: H04M3/00

CPC classification number: H04M3/38 ,  H04M3/42323

Abstract: A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract translation: 系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。 单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。 与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。 处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

公开(公告)号：US08675847B2

公开(公告)日：2014-03-18

申请号：US11649528

申请日：2007-01-03

Applicant: Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

Inventor： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC: H04M3/56

CPC classification number: H04L65/1093 ,  H04L12/1818 ,  H04L12/1877 ,  H04L65/403 ,  H04M3/567 ,  H04N7/15

Abstract: In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

Abstract translation: 在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。 会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。 会议桥使得呼叫可以根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来加入会议。

公开(公告)号：US08618908B2

公开(公告)日：2013-12-31

申请号：US11943060

申请日：2007-11-20

Applicant: Shmuel Shaffer ,  Ramanathan T. Jagadeesan ,  Bich T. Nguyen ,  Gregory D. Pelton ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Ramanathan T. Jagadeesan ,  Bich T. Nguyen ,  Gregory D. Pelton ,  Labhesh Patel

IPC: B60R25/00

CPC classification number: G07C9/00904 ,  B60R25/00

Abstract: In one embodiment, providing an endpoint access to a locked target includes receiving a virtual key at a grantee endpoint through a wireless link. The virtual key results from a permission from a grantor endpoint, and is operable to unlock a physical lock of the target. The virtual key is wirelessly transmitted to a management system of the target to unlock the lock.

Abstract translation: 在一个实施例中，提供对锁定目标的端点访问包括通过无线链路在被授权端点处接收虚拟密钥。 虚拟密钥来自授权者端点的许可，并可用于解锁目标的物理锁。 虚拟密钥被无线传输到目标的管理系统以解锁锁定。

公开(公告)号：US08432275B2

公开(公告)日：2013-04-30

申请号：US11972551

申请日：2008-01-10

Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

IPC: G08B1/08

CPC classification number: H04M1/72572 ,  H04M1/72513 ,  H04M1/72577

Abstract: In an example embodiment, an automatic warning system that warns users of personal mobile devices (such as cellular telephones and portable music players) when they enter or are near the threshold of a hazardous area while using their mobile device. In an example embodiment, the mobile device is automatically paused upon entering a street and resumes when the user has crossed the street. In a cellular telephone embodiment, calls are automatically put on hold upon entering the hazardous area, optionally the other parties to the call are informed of the reason for the hold, and the call is automatically resumed when all parties have left the hazardous area.

Abstract translation: 在一个示例性实施例中，一种自动警告系统，当使用其移动设备时，它们在个人移动设备（例如蜂窝电话和便携式音乐播放器）进入或接近危险区域的阈值时向用户发出警告。 在示例实施例中，移动设备在进入街道时自动暂停，并且当用户越过街道时恢复。 在蜂窝电话实施例中，在进入危险区域时，呼叫被自动置于保持状态，可选择地通知呼叫的其他方保留原因，并且当各方离开危险区域时，该呼叫被自动恢复。

公开(公告)号：US08300627B2

公开(公告)日：2012-10-30

申请号：US11497968

申请日：2006-08-02

Applicant: Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Joseph F. Khouri

Inventor： Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Joseph F. Khouri

IPC: H04L12/66

CPC classification number: H04M3/54 ,  H04M3/02 ,  H04M3/42034 ,  H04M3/42051 ,  H04M3/42068 ,  H04M3/42314 ,  H04M7/006 ,  H04M19/041 ,  H04M2201/38

Abstract: In one embodiment, a telephony system includes a memory that stores one or more call preferences of a user, and a central call routing entity that enables a user to set a call forwarding rule. In accordance with the call forwarding rule and in response to an incoming call to a first telephone device of the user, the call routing entity routing the incoming call to a second telephone device along with a message indicating that the one or more call preferences of the user are stored in the memory. The one or more call preferences are then fetched and applied at the second telephone device. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract translation: 在一个实施例中，电话系统包括存储用户的一个或多个呼叫偏好的存储器，以及允许用户设置呼叫转移规则的中央呼叫路由实体。 根据呼叫转移规则并且响应于对用户的第一电话设备的呼入，呼叫路由实体将呼入呼叫路由到第二电话设备以及指示呼叫转移规则的一个或多个呼叫偏好的消息 用户存储在内存中。 然后在第二电话设备处获取并应用一个或多个呼叫偏好。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

公开(公告)号：US08269817B2

公开(公告)日：2012-09-18

申请号：US12174145

申请日：2008-07-16

Applicant: Sanjeev Kumar ,  Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain

Inventor： Sanjeev Kumar ,  Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain

IPC: H04N7/14

CPC classification number: H04N7/15

Abstract: In one embodiment, a conference with multiple end points is provided. At the locations, multiple screens may be configured to display video from a portion of the multiple end points. Video from multiple locations is output onto the multiple screens, such as video streams from N different segments are output on N different screens. The video output may be determined based on a first dimension of the floor control algorithm. A push-to-talk input may then be received from a button. A video segment associated with the push-to-talk button is then determined and the video segment is output on one of the multiple screens in response to receiving the push-to-talk input. The push-to-talk input may be used by users that cannot actively participate in the first dimension of the floor control algorithm. For example, users using sign language cannot speak louder and thus by using the push to talk button or hand gestures can indicate their desire to be switched in as one of the displayed segments.

Abstract translation: 在一个实施例中，提供具有多个端点的会议。 在这些位置，多个屏幕可被配置为从多个端点的一部分显示视频。 来自多个位置的视频被输出到多个屏幕上，例如来自N个不同段的视频流在N个不同屏幕上输出。 可以基于楼层控制算法的第一维度来确定视频输出。 然后可以从按钮接收一键通输入。 随后响应于接收一键通输入，确定与一键通按钮相关联的视频片段，并且视频片段在多个屏幕之一上输出。 即按即说输入可能不能主动参与楼层控制算法的第一维度的用户使用。 例如，使用手语的用户不能说更大声，因此通过使用按键通话按钮或手势可以指示他们作为显示的段之一被切换的愿望。

公开(公告)号：US08249596B2

公开(公告)日：2012-08-21

申请号：US12030050

申请日：2008-02-12

Applicant: Shmuel Shaffer ,  Ramanathan T. Jagadeesan ,  Bich Tu Nguyen ,  Gregory D. Pelton ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Ramanathan T. Jagadeesan ,  Bich Tu Nguyen ,  Gregory D. Pelton ,  Labhesh Patel

IPC: H04W36/00

CPC classification number: H04W36/32

Abstract: A method includes determining a coverage area for each of a plurality of base stations. The method also includes receiving a first location parameter indicative of a mobile unit's location. The method further includes transitioning a first connection between the mobile unit and a first base station of the plurality of base stations to a second connection between the mobile unit and a second base station of the plurality of base stations. The transition is based on the coverage areas of the first base station and the second base station and the first location parameter.

Abstract translation: 一种方法包括确定多个基站中的每一个的覆盖区域。 该方法还包括接收指示移动单元位置的第一位置参数。 该方法还包括将移动单元与多个基站中的第一基站之间的第一连接转换到移动单元与多个基站中的第二基站之间的第二连接。 该转换基于第一基站和第二基站的覆盖区域以及第一位置参数。